Howden Insurance
Latest Reviews
very polite, patient, understanding
Source: trustpilot.com
I have used A Plan for a few years now and I always find them efficient, swift and serve my needs well. I recently had to upgrade my insurance for a new more expensive vehicle and this was dealt with well but I was a bit surprised I had to chase up A Plan to cancel my prveious insurnace direct debit and once I received the new payment plan from Close Brothers this was £351 more than I was quoted by the representive at A Plan as Close Brothers had added a projected interest premium, which had not been explained to me. This came as a surprise and I think such costs should be pointed out upfront over the phone before going ahead, I will be speaking with the branch manager at Weybridge about this but apart from this, all good
Source: trustpilot.com
Helped identify the best insurance option for a provisional driver
Source: trustpilot.com
Lauren was so helpful. Stayed late to ensure that I got cover ready to collect my vehicle afterwards. Really polite and went above and beyond what was needed. The cover provided was excellent and more than covered what I needed.
Source: trustpilot.com
Very pleasant people to deal with and always find the best price for us
Source: trustpilot.com
Saved me over £100 on my best online car insurance quote.
Source: trustpilot.com
They are so friendly and very helpful, they work hard to get the right quotes for you, i have my home insurance as well. It's ok buying online but nothing beats taking to someone face to face,I've have been with A-Plan just 4 years i have no negative words to say but only positive.
Source: trustpilot.com
I have used A Plan for my car insurance for the last 2-3 years so considered using them when my house insurance came up for renewal. It was a no brainer as they were really helpful and made it all so easy to deal with the switch plus they found me an excellent deal which saved me money!
Source: trustpilot.com
Just easy , no problems as of yet...no stress...I will definitely stay with these insurers..
Source: trustpilot.com
I got to talk and discuss my insurance needs with a human !
They only had to be a bit better than hopeless to impress me as their competition was abysmal, but they actually turned out to be very efficient
They only had to be a bit better than hopeless to impress me as their competition was abysmal, but they actually turned out to be very efficient
Source: trustpilot.com
Good communication
Source: trustpilot.com
Personal service & extremely helpful.
Source: trustpilot.com
Knowledgable friendly staff. Very efficient. Sorted my insurance on a new car within 10 minutes and sent through all the paperwork by email
Source: trustpilot.com
I have used A Plan Swindon twice this year and on both occasions the service I have received has been first class. The first time was for home insurance and the second time was for car insurance. Both times I spoke to Ben Lever. Ben assessed my requirements
and provided me with improved levels of cover at a lower price, a truly professional service. I would highly recommend using A Plan for insurance - I won’t go anywhere else. Thank you Ben and A plan.
and provided me with improved levels of cover at a lower price, a truly professional service. I would highly recommend using A Plan for insurance - I won’t go anywhere else. Thank you Ben and A plan.
Source: trustpilot.com
My experience from the first phone call to when I insured my car with a plan was amazing the customer service I received was lovely so professional, polite and thorough. They took all my requirements into consideration would definitely recommend to a friend for insurance !
Source: trustpilot.com
The staffs I know and speak to for many years are polite, comprehensive and helpful but the new ones need training and motivation !
Source: trustpilot.com
Staff couldn't be more helpful. Highly rated all round.
Source: trustpilot.com
Great customer service, good pricing, covered all the points required, didn't pressure.
Would recommend unreservedly.
Would recommend unreservedly.
Source: trustpilot.com
Excellent customer service with genuine people willing to listen.
Source: trustpilot.com
Very helpful and professional.Good friendly service
Source: trustpilot.com
I had a quite complicated insurance to arrange : a building with 4 seperate flats all individually insured. Needed 2 visits to shop as I didn't know all the owners details originally. They were incredibly
professional, patient and helpful.Also the cost was less than other quotes.
THIS COULD NOT HAVE BEEN DONE ON LINE !
professional, patient and helpful.Also the cost was less than other quotes.
THIS COULD NOT HAVE BEEN DONE ON LINE !
Source: trustpilot.com
The lady who dealt with my policy was very friendly and helpful. She explained everything to me about the policy and made it easy for me to understand.
Source: trustpilot.com
Great customer services and found me the best deal.
Source: trustpilot.com
Aaron was very helpful and went over a few options with me,so he could get me the best possible insurance that suits my needs.He never forced anything on me was very polite honest and respectful in everything we discussed.
Source: trustpilot.com
Excellent and very proactive service - and a competitive car insurance quote too. Emma Stanton in the Solihull office was very helpful
Source: trustpilot.com
