Howden Insurance
Latest Reviews
The gentleman I spoke to was named Mike and he listened to what I wanted and then advised me what would be most suitable for my circumstances. Joy
Source: trustpilot.com
Customer service is a priority and you give it all
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my request was dealt with professionally and promptly.
thank you
thank you
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The human touch. No pressure selling all my products explained thoroughly.
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Car Insurance.
Warm welcome on arrival. Insurance arranged with Ollie who was extremely courteous and helpful. All sorted and done in around 15 minutes.
Very good experience and service.
Georgie P
Warm welcome on arrival. Insurance arranged with Ollie who was extremely courteous and helpful. All sorted and done in around 15 minutes.
Very good experience and service.
Georgie P
Source: trustpilot.com
Excellent service very very helpful staff
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Help full staff
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Helpful and friendly staff
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I had fantastic help from Katie Green, who is truly a credit to your company. Couldn’t have done enough to make sure I understood the policy and was completely satisfied with what I was buying. Can’t speak highly enough of her polite, courteous and helpful attitude. Thankyou ever so much for all your help. Brilliant.
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Excellent service
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Friendly / effective / honest
Did not over sell at all
Did not over sell at all
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A1 excellent
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Renew our policy nearly 3 weeks still have not received the policy
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I haven't had to change my home insurance for over 15 years but was forced to as the company i've used terminated the agreement because of home insurance not been available with them no more. I was recommended this company and they help me through the process and made it clear what was needed to protect my home and its contents. Very impressed with the service and will be looking to transfer all my insurances to them in future.
Source: trustpilot.com
After years of renewing insurance on line,it was good to be able to sit down and speak in person to someone.Dave,the manager,was friendly,welcoming,and very knowledgeable about the products.
He saved me money against my on line renewal quote for house and contents.
I will definitely come back on renewal, and have already recommended the company to my neighbour, regarding his motor insurance.
Well done Dave!
He saved me money against my on line renewal quote for house and contents.
I will definitely come back on renewal, and have already recommended the company to my neighbour, regarding his motor insurance.
Well done Dave!
Source: trustpilot.com
Hi having 2 car's requiring renewal on the 31st & the 1st it can be an expensive experience, I have been with A Plan for over 13yrs with my various vehicle's and my partners new car insurance quote was extortionate with her company! So I enquired when renewing my cover about hers? Result was excellent & we obtained cover to drive each others car's at a very competitive price with exactly the cover we required. Different company's but that's the advantage of using a broker and there services were spot on, very pleased to endorse. Thanks 😊 Vic & Di
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Request posted cert aswell as emailed
Still waiting after contacting them for 2nd
Time
Still waiting after contacting them for 2nd
Time
Source: trustpilot.com
Quick and easy only negative insurance didn’t come down
Source: trustpilot.com
Hi, the service from A plan is always very good. I’m sure it’s not the company’s fault but the premium still seems a bit high. Next year after your quote I will shop around.
Have a great day
Best regards
Pete D
Have a great day
Best regards
Pete D
Source: trustpilot.com
Business like polite
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Very easy process on the telephone, the agent was friendly and knowledgeable, even though the call was almost 50 minutes to make sure all aspects were covered. Got a good price too.
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I was lucky enough to speak to James at Birmingham branch. All questions answered, was one of the most easiest experiences. He guided me through all my options, and within thirty minutes he had rung me back., So extremely brilliant service,, so good to know insurance on house all completed. Would definitely recommend A-Plan Insurance. Thanks
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I am generally pleased with company policy but do dislike the handling fees charged on loyal customers.
Source: trustpilot.com
Thank you A-Plan and Liverpool Victoria for your excellent service. We reported our car accident one week ago, it was in for repair within 2 working days, now back with us having been repaired and including a courtesy car.
Can't thank you all enough.
Can't thank you all enough.
Source: trustpilot.com
I was chased for renewal at least three times. I like proactive but I thought this was excessive. I also asked for documents by email but they came by post.
Source: trustpilot.com
