Howden Insurance

4.9/5 based on 66166 reviews
Latest Reviews
Quickly answering the phone and quickly understanding what the situation requires and then carrying out efficiently keeping you updated. When a claim is made this is where they excel. They are just the best.
trustpilot.com
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excellent service all round
trustpilot.com
Source: trustpilot.com
Callum at A-plan Thatcham was brilliant today. I was not the most quickest of customers but he was polite, patient and explained everything I didn’t understand and yes there was lots of things needed explaining. I definitely recommend the Thatcham team when it comes to sorting out campervan insurance.
I now have better insurance cover for my campervan than I have had over the past few years.
Review written by the Mrs who couldn’t workout how to login with her own details.
trustpilot.com
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A friendly approach to exploring my insurance requirements. A good price was obtained compared to my existing insurer. Any questions I asked were well answered.
trustpilot.com
Source: trustpilot.com
A-Plan offered me excellent cover at a good price for my car insurance, so when it came to renewing my house and contents I checked them out. They gave me the same splendid service and for me the clincher was that I could stroll into town and pay my premium, or indeed discuss matters with them. A-Plan service to date has been top-quality.
trustpilot.com
Source: trustpilot.com
Good service, very friendly and helpful. I'm very satisfied.
trustpilot.com
Source: trustpilot.com
Contacted me before old policy expired and shopped around for me for best deals
trustpilot.com
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they got it right almost first time
trustpilot.com
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Your assistant was very friendly and patient with me . As I don’t like doing online business it is such a relief for me to be able to speak to someone - Thank you.
trustpilot.com
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I dealt over the phone with a young lady called Chelsea from the Andover office. She was so friendly, helpful and professional.
trustpilot.com
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Efficient and courteous
trustpilot.com
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Very nice advisor made it all very straightforward and gave me a very competitive policy ,
Also saved a lot of money on a previous quote
trustpilot.com
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I'm afraid communication online was poor and I am not convinced we could not have had a better deal elsewhere.

I will do more research next year.
trustpilot.com
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Everything just so easy
trustpilot.com
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very easy to talk to very polite
trustpilot.com
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The people I spoke to were friendly, knowledgeable and helpful. Renewing the policy was undertaken over the phone in a perfect way. It is always good when, after a minute or so, there is mutual understanding and you talk as equals enabling a pleasant and meaningful conversation leading to a satisfactory outcome.
trustpilot.com
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Good friendly service - made it easy to renew an existing policy
trustpilot.com
Source: trustpilot.com
I called your broker in Swindon on a Saturday morning as I realised my insurance was out of date. I did not expect a response but I got one. My new insurance was organised efficiently and quickly by an excellent representative. I was impressed.
trustpilot.com
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The proces was quick and easy withfreindly and competent staff. Iw as adding my daughter(53) to the policy - the only shock was how much this cost!
trustpilot.com
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Have been using A Plan for many years. I have found them helpful, stress free and good value.
trustpilot.com
Source: trustpilot.com
Matt Clark was very efficient, patient & courteous; as is the culture at A-Plan. He also fully understands his products perfectly and is absolutely on top of FCA.

I was very grateful for his going off to find the best premium possible as it was a renewal for my son who is still seen by many insurers as a younger driver.

Matt also emailed the new docs over immediately; an excellent Insurance Consultant & ambassador for the good name of A-Plan.
trustpilot.com
Source: trustpilot.com
Insurance- get the cheapest, right?
Er, no wrong, probably!
Insurance is only an “insurance” if the risk is adequately identified and covered. I have used A Plan as my broker for many years.”MY BROKER” because they act for me to ensure that all is done to a professional standard to ensure I get the best outcome. Both in selecting the most reputable insurance companies. A Plan’s consolidated purchasing power helps legitimate claims. Be honest always and get the backing of APlan. I don’t like to waste a penny so I use A Plan - not the cheapest? Probably but the best value for money Broker I’ve ever found.
trustpilot.com
Source: trustpilot.com
The experience was made quick and relatively painless by the A Plan staff talking me through the process and clarifying any questions I had. I completed the renewal within 30 minutes including payment. I was very satisfied with the service and experience.
trustpilot.com
Source: trustpilot.com
I dealt with Darren great very useful and very helpful 👍 .
trustpilot.com
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Very efficient and professional
trustpilot.com
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