Howden Insurance
Latest Reviews
They have responded immediately to any query I have made. Each person I have talked to has been very professional and courteous. I have no hesitation in fully recommending them.
Source: trustpilot.com
My car insurance renewal was done very efficiently very helpful as always with the Welwyn Garden City branch.
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Very helpful contact at Aplan, who helped to find a very competitive quote
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I had the best customer service ever from Cecile Virely at the Sutton Coldfield office. She was warm and friendly yet professional. She listened carefully to my queries and answered. When she couldn’t give an immediate answer, she promised to find out and get back to me. She promptly came back every time in a follow up call. She delivered excellent customer service. I cannot praise more highly. I would recommend to everyone.
Source: trustpilot.com
Did the job - no fuss
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Big thanks to Greg Bannister at Eastleigh Howdens, very professional, helpfull and got me a great deal on my Public liability insurance five stars buddy.
Source: trustpilot.com
The process of assessing my motor insurance requirements for a left hand drive imported vehicle was made as simple as it should be. Mr. Andrew Francis of Howden Insurance was the first person I have spoken to in this industry who understood why anyone would have a need to drive their own vehicle in the European Union. Consequently he worked through the procedures competently and professionally to provide the cover required at an affordable price. I would highly recommend this company.
Source: trustpilot.com
Have had excellent service from them during the last 15 years.
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Phone calls very helpful and helped to explain
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Excellent service as always. I have house and car insurance through Howdens. I trust them which is why I have stuck with them for the last few years and recommended them as a provider.
Source: trustpilot.com
Had a call 2 days ago to renew my car insurance which was due for renewal..... as always howden insurance delt with this promptly and professionally. The phone call was handled by a staff member i believe to be named chloe bellingham and she was a pleasure to deal with. Ive been with this company for a number of years now an fully recommended them to anyone
Source: trustpilot.com
helpful staff
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We requested information from a specific member of staff by telephone, but he was unavailable at that time. He very kindly returned our call at a convenient time for us and provided us with the information. He was helpful and friendly.
Source: trustpilot.com
Everyone I've spoken to at Howden Insurance is very friendly and professional. I was receiving poor service from the provider I was with and wanted to change but didn't know where to start with all the online options. Olivia at Tooting was recommended to me as someone I should speak to and within the hour she had gone through all that I needed to know, was speedy with all that I needed her to know, found me a great deal and I'm now happily covered. I wasn't put on hold or sent around the houses before I got to speak to someone, and I also know that if/when I need to contact Howden's in the future, I will be able to speak to Olivia either by text, email or on the phone. It is not very often I come across a firm like this and will be delighted to give Olivia all of my family's insurance business.
Source: trustpilot.com
Great personal service
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Quick and responsive
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Fantastic service from Collin Passmore as always,
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Your welcome and sevice was brilliant thank you very much
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Recently insured another van with Howdens and had a mistaken identity claim issue sorted.Dealt with Nicole Hickman from the Solihull branch.Nicole was professional,helpful,polite and did her best to get my quote lower.It was lovely to speak to someone so friendly.I will be asking to speak to Nicole again when I change vehicles.Thanks alot Nicole 😊 James Bowden Nottingham
Source: trustpilot.com
We have used the Bicester branch (formally A-Plan) for car insurance for many years and have always received great customer service. They are always happy to go the extra mile to assist the customer. We have also just bought our 1st travel insurance policy from them (thanks Kistella!) and had the same great customer experience. Highly recommend.
Source: trustpilot.com
Very nice and helpful
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Howdens were great. Agents really helpful. Although we've had an issue relating to Ageas refusing to pay a full claim to a third-party, which is finally just (hopefully) being settled but has resulted in a County Court Judgement against my son - a named driver - that lawyers for Ageas are now working to have rescinded. That experience has been very unfortunate.
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Very helpful and professional service
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Very friendly, helpful phone consultation to confirm the insurance offered by letter.
I am very happy with the service given.
I am very happy with the service given.
Source: trustpilot.com
Face to face contact, staff member very polite and took time to seek best cover to suit me.
Source: trustpilot.com
