Howden Insurance
Latest Reviews
The staff are very friendly and helpful, if you have a problem they always go above and beyond for you. Great company
Source: trustpilot.com
Good advice but had to chase for some follow up guidance
Source: trustpilot.com
I spoke to Jordan who was very helpful, contact was very quick on the occasions I rang,and when possible I was always put directly through to Jordan or he rang back as soon as possible. I find this continuity of contact very helpful
Source: trustpilot.com
Excellent customer service
Source: trustpilot.com
Helped me by finding very reasonably priced insurance for a number of different needs and a history of subsidence. Very pleased with service
Source: trustpilot.com
My call was answered promptly (by a human being not a computer telling me my call was important but that I was a number in a queue!) and I was dealt with very efficiently by Lewis Ellis. Lewis was patient in asking for all the relevant information and got back to me quickly with a very competitive quotation. It was a pleasure to do business with him, and I'll certainly contact him with other insurance needs.
Source: trustpilot.com
It was easy, Policy remained the same as previous year; only difference…I’m paying Annually!
Source: trustpilot.com
Very helpful, explained in layman's terms all steps as we
went thro policy.
went thro policy.
Source: trustpilot.com
All was good friendly informative staff only thing I didn’t get any paper statements in the post only online 😊
Source: trustpilot.com
Brilliant service that’s why I’ve been with a plan for 15 years always helpful
Source: trustpilot.com
Talking to a human being. Taking all relevant details and supplying a quote. Courteous and efficient
Source: trustpilot.com
Excellent service
Source: trustpilot.com
While I will always be grateful to A-Plan for getting me the right buildings and contents policy a few years before we had a major house fire, the ability of the office I deal with to manage the production and filing of policy documents is very poor.
This year I initiated the renewal process but two weeks after the renewal price was agreed and ten days after renewal I haven’t been
Emailed the policy docs and those on the client portal contain significant errors.
This year I moved my motor insurance to LV, who have been a delight to deal with by contrast.
I’d love to give A-Plan five stars but their administration is sorely lacking.
This year I initiated the renewal process but two weeks after the renewal price was agreed and ten days after renewal I haven’t been
Emailed the policy docs and those on the client portal contain significant errors.
This year I moved my motor insurance to LV, who have been a delight to deal with by contrast.
I’d love to give A-Plan five stars but their administration is sorely lacking.
Source: trustpilot.com
The lady was very helpful and polite
Source: trustpilot.com
I was able to talk to someone who sorted my home insurance problem effortlessly and got me a better deal . Thank you Steve , you were very patient and very helpful .
Source: trustpilot.com
All went smoothly
Source: trustpilot.com
Competitive prices,very helpful and friendly staff. Highly recommend them .
Source: trustpilot.com
My car insurance was renewed in a professional and efficient way and my customer satisfaction was, as usual, good.
Source: trustpilot.com
Extremely professional
Source: trustpilot.com
Adam was really helpful and grateful for all his help and advice thank u so much
Source: trustpilot.com
The persons I was in contact with were very pleasant and helpful
Source: trustpilot.com
Excellent service from Yvonne. Very pleased with every aspect of the process
Source: trustpilot.com
Very helpful
Source: trustpilot.com
Used A plan for many years always on the ball and very competitive prices.
The only reason I have not given 5 stars is they are now very very difficult to contact.
Sorry guys the working from home is just not working.
Get back into the office and answer the phones!!
The only reason I have not given 5 stars is they are now very very difficult to contact.
Sorry guys the working from home is just not working.
Get back into the office and answer the phones!!
Source: trustpilot.com
The staff were helpful and efficient.
Source: trustpilot.com
