Howden Insurance
Latest Reviews
I have just renewed my House Contents and Buildings insurance, assisted by Lee from Howden Insurance. It is an annual job that I dislike doing because it is complex and important to get right. However Lee makes the job far easier and is professional and friendly and helpful.
He sends the initial renewal reminder and offers tools to help more accurately assess the amount of cover we need. I'm sure some of my questions may seem obvious to someone who deals with insurance all the time, but he always explains patiently and at a level that I can understand.
At the end of the day I feel I have got the best deal I can and that we are fully covered reliably for another year.
He sends the initial renewal reminder and offers tools to help more accurately assess the amount of cover we need. I'm sure some of my questions may seem obvious to someone who deals with insurance all the time, but he always explains patiently and at a level that I can understand.
At the end of the day I feel I have got the best deal I can and that we are fully covered reliably for another year.
Source: trustpilot.com
Excellent quote and service setting up our third vehicle insurance policy
Source: trustpilot.com
Howden are superb - friendly and helpful to talk to, good at finding great quotes, all round amazing
Source: trustpilot.com
Great customer service, friendly and keen to help provide insurance required. Very eager to price match or do better. Very pleased
Source: trustpilot.com
I must share the great experience i had getting my insurance sorted with Howdens Thatcham.( never usually a pleasure on any isurances.).
Firstly no constant promps press 1 then 4 then 3 and so on straight through to a human after 1 option selected.
Adam Wheeler was suberb in getting everything arranged, worked really hard to get me a great deal ( this wasnt a standard policy) and constantly kept me updated with the great progress he was making. He was very informative and relayed all the facts clearly and answered all my questions without putting me on hold to find the answers. He is a thorughly nice person who didnt make me feel like he was just following a script but was genuinly interested in helping ,10/10 Stars. Had to call this morning and spoke with Daniel who answered a quick question i had without delay. Great service. I hope that Howdens recognise the great work there team does and had the policy been the same or slightly higher than my previous renewal i would have probably chosen Howdens for the service i recieved. Hopefully they wont go AI because the human interaction will ensure customers like me will choose them over automated tech. Thanks again to Adam.
Firstly no constant promps press 1 then 4 then 3 and so on straight through to a human after 1 option selected.
Adam Wheeler was suberb in getting everything arranged, worked really hard to get me a great deal ( this wasnt a standard policy) and constantly kept me updated with the great progress he was making. He was very informative and relayed all the facts clearly and answered all my questions without putting me on hold to find the answers. He is a thorughly nice person who didnt make me feel like he was just following a script but was genuinly interested in helping ,10/10 Stars. Had to call this morning and spoke with Daniel who answered a quick question i had without delay. Great service. I hope that Howdens recognise the great work there team does and had the policy been the same or slightly higher than my previous renewal i would have probably chosen Howdens for the service i recieved. Hopefully they wont go AI because the human interaction will ensure customers like me will choose them over automated tech. Thanks again to Adam.
Source: trustpilot.com
A great thanks to Joshua Kiamil of Howden who has worked so professionally to achieve the cover I needed. He explained all of the features and questions I asked and went far and beyond to provide excellent service. A credit to your organisation. Thank you once again.
Martin Terrell
Martin Terrell
Source: trustpilot.com
Very happy with the service and very happy helpful thanks
Source: trustpilot.com
Friendly Personal Service, No Bots. Understood my special requirements and found the most appropriate policy and a fair price. Excellent.
Source: trustpilot.com
Very friendly and helpful good price for contents insurance
Source: trustpilot.com
Knowledgeable , helpful and very friendly staff, nothing was to much trouble.
Source: trustpilot.com
A relatively easy and helpful transaction for my motorhome insurance
Source: trustpilot.com
The process of change was managed well . No issues 10/10 thx.
Source: trustpilot.com
Nicole is an excellent agent very knowledgeable very efficient and very customer friendly and trustworthy.
Source: trustpilot.com
Really great sales chap clear concise quick.
Source: trustpilot.com
Excellent service, spent time understanding my requirements and tailoring accordingly. Friendly and professional staff, quality insurance products at an excellent price.
Source: trustpilot.com
We required coverage for parents (deceased) house which is undergoing sale. Dealing with Howdens was simple and done in a pleasant manner. It was not stressful and completed quickly allowing the house to be properly covered during the process.
Source: trustpilot.com
The staff I had dealing with was very helpful and informative. He went through with me to things I am covered and how to claim if the need arise.
Source: trustpilot.com
We had car accident in November 2015 went in to report after a couple of weeks Matthew Woodley took over case as other drivers insurance company were playing around took until now to get it sorted without matthew help would probably have took longer he is a credit to your insurance company once again Matthew thank you for all the help and hard work you have done over the last few months
Source: trustpilot.com
Great customer service by Luke Morley he gave a step by step guide through the full policy and gave great advice.I would highly recommend this company for sure!!
Source: trustpilot.com
Nice and easy over the phone, good price and value
Source: trustpilot.com
Someone to talk to could not get companies to answer
Source: trustpilot.com
TBF I have found the whole Howden customer experience to be excellent from start,-to-finish
Source: trustpilot.com
Very knowledgeable staff - confident and clear in their delivery.
I felt confident that the Broker would do his best for me.
I was delighted with the price obtained.
Service was efficient ( I had only a few days until my insurance would run out). Immediately made me feel insurance could be arranged.
Took all the hassle out of looking for insurance. I will always use Howden's for all my future insurance.
I felt confident that the Broker would do his best for me.
I was delighted with the price obtained.
Service was efficient ( I had only a few days until my insurance would run out). Immediately made me feel insurance could be arranged.
Took all the hassle out of looking for insurance. I will always use Howden's for all my future insurance.
Source: trustpilot.com
I needed home and contents insurance cover, and felt I got a well tailored touch when it came to the cover offered. I was not let down . I spoke to Peter who sorted everything out when it came to all aspects of cover and I felt secure with the information about cover he gave me. He was professional, polite, friendly and clear. I felt the overall quote and package offered was also very well priced and was happy to accept it.
Source: trustpilot.com
Excellent interaction from start to finish, didn’t feel rushed through or oversold anything. Great company to deal with and good on price so hope to deal with them for years to come.
Source: trustpilot.com
