Howden Insurance
Latest Reviews
Excellent information from your staff with all details easy to follow.
Source: trustpilot.com
They were so helpful and answered all my questions quickly.
Source: trustpilot.com
Continuity of service from the previous company taken over by Howden is good, but they have since spoilt the experience by bombarding me with emails and texts like this one asking for a review. Please stop. Buying car insurance is not a pleasurable experience that I want to be constantly reminded of.
Source: trustpilot.com
Excellent, friendly, human and efficient customer service. A rarity these days.
Source: trustpilot.com
How can I really give a feedback when I've only just taken out insurance with you.
The real test will be how you respond should I have to make a claim.
All I can say is that the young ladies who dealt with me were knowledgeable and very polite.
The real test will be how you respond should I have to make a claim.
All I can say is that the young ladies who dealt with me were knowledgeable and very polite.
Source: trustpilot.com
Easily explained information
Source: trustpilot.com
Great company. Made everything so simple & everything explained in plain English. Amazing service.
Source: trustpilot.com
Couldn’t have been more helpful
Source: trustpilot.com
This was the first time I've dealt with Howden and overall it was a very good experience. Vicky was very helpful on the phone and follow up e-mail communication was prompt and clear.
My only concern was that one day the phone was left unanswered, but based on the rest of my dealings with Howden, I'll assume this was just a one-off.
Would be happy to recommend.
My only concern was that one day the phone was left unanswered, but based on the rest of my dealings with Howden, I'll assume this was just a one-off.
Would be happy to recommend.
Source: trustpilot.com
Howden Insurance found me an acceptable home insurance policy which I was in great need of since, despite having made no claims, my previous insurer had increased their quotation for another year by a very large amount.
They were also very easy to deal with by telephone
They were also very easy to deal with by telephone
Source: trustpilot.com
It’s nice to call and speak to the same person. I was given a great quote, cheaper than last year, with a different company
Source: trustpilot.com
Helpful advisor found a better quote than that offered by long term previous insurer.
Process was straight forward.
Time will tell if 5 stars can be allocated
Process was straight forward.
Time will tell if 5 stars can be allocated
Source: trustpilot.com
Daniel was extremely helpful and looked into the best insurance for us, taking a lot of care to get the best insurance for our needs.
Source: trustpilot.com
Sandeep was most helpful and had a lovely manner.
He got back to me as soon as he could as promised. Explained everything clearly.
He got back to me as soon as he could as promised. Explained everything clearly.
Source: trustpilot.com
Josh was very professional took me through the process and ensured that I got the right policy at the right price
Source: trustpilot.com
Rang regarding insurance, Lisa at Bromsgrove branch got me a competitive quote, which i took out, lovely staff there, they explain everything, it's nice to speak to someone to sort things out, instead of online, I have lots of insurance with them and have been very satisfied, friendly company that listen to your needs, thanks Lisa
Source: trustpilot.com
Efficient and helpful service from Jamie.
Source: google.com
Extremely helpful, wanted to help me and did
Source: trustpilot.com
I use Howdens for my converted camper and now my car. I switched to them as you can always call them and you actually speak to staff directly, no queues, no automation, just real people, this gives such peace of mind when having to deal with any issues.
Source: trustpilot.com
I have dealt with Stephen Davis for several years and have found the service and attention to detail to be excellent and offers a real personal touch which so many service sector experiences have lost.
Well done Howdens I will continue to use your services and hope that you will provide a similar experience when I wish to change my home insurance.
Well done Howdens I will continue to use your services and hope that you will provide a similar experience when I wish to change my home insurance.
Source: trustpilot.com
being able to go into an office if needed to talk to someone ,but i did it over the phone to a very helpful gentleman called george,excellent service.
Source: trustpilot.com
Had a really good experience renewing my house building and contents insurance.
The Howden team were very professional , polite and had all the right answers.
Excellent service all round.
The Howden team were very professional , polite and had all the right answers.
Excellent service all round.
Source: trustpilot.com
Simple and straightforward experience. The agent was very helpful and explained everything in a professional manner.
Source: trustpilot.com
The staff member i dealt with was amazing, so helpful and patient, he was based in Ipswich, such a pleasant experience and a competitive price too.
Source: trustpilot.com
“Fantastic experience with Taddeo Adamuccio. He was friendly, patient, and incredibly helpful. He explained everything clearly and handled my claim quickly, making a stressful situation so much easier. I truly appreciate their professionalism and support. Highly recommend!”
Source: trustpilot.com
