Howden Insurance
Latest Reviews
I have used Aplan now Howden for many years . They always give excellent service find the best deal going for you. I wouldn’t change them
Source: trustpilot.com
Many thanks to Sabrina at the High Wycombe branch as she was extremely professional and very helpful when providing my quote. Will definitely recommend.
Source: trustpilot.com
Efficient, polite, professional, thorough, attentive - first class customer service
Source: trustpilot.com
Nothing is too much trouble for Marie Beardsley. I had a complicated car insurance situation to resolve and Marie was brilliant in sorting everything for me and making it so easy to get it completed. Marie’s a credit to the company and they are lucky to have her!
Source: trustpilot.com
Just had a great experience taking out a range of policies at Howden. Olivia at Tooting and Amy at Northampton have been great. Still sorting out a few more policies and gradually moving policies to them due to the great service they give
Source: trustpilot.com
Excellent phone manner and service Ben Lever should get a pay rise polite and friendly after my car crash, he insured my total right off cat s and it was very competitive.
Thankyou Ben at Howdens ins, i will definitely recommend your company and will speak again to arrange my renewal next year.
Regards Gillian
Thankyou Ben at Howdens ins, i will definitely recommend your company and will speak again to arrange my renewal next year.
Regards Gillian
Source: trustpilot.com
Found me a decent deal
Source: trustpilot.com
Paul Andrade was extremely helpful and professional. Would recommend him and his team.
Lee at Curb Appeal.
Lee at Curb Appeal.
Source: trustpilot.com
Dealt with Quinton for my RIB insurance. Very friendly and personable. He was extremely patient and thorough in making sure the cover met all my needs. Competitive quote and great communication during the process.
Source: trustpilot.com
Brilliant service as usual from Maria Ormesher.
We have all our insurance Howden (A-Plan), house and two cars. We've used them since my first ever car policy about 40 years ago, can't believe that, guess I've sort of grown up with them!
Bottom line is that one can sometimes find a cheaper policy somewhere, for something, but there will always be a catch, an exclusion. Like for like Howden (A-Plan) have always been price competitive, that's why I've stayed with them.
Then there's the personal customer service side of things. If something happens (and in 40 years it has) I can go to my branch (or call them, instantly getting through) and speak with a real human being who looks after me, not a chat bot, not waiting on hold for a (remote) call centre to eventually answer.
In this age of AI, automation, off-shore call centres and the pursuit of naked profit over customer service, Howden (A-Plan) clearly stand out above their competition. If they continue putting their customers first, I will continue to be their customer. I'm sure they will, and I will.
We have all our insurance Howden (A-Plan), house and two cars. We've used them since my first ever car policy about 40 years ago, can't believe that, guess I've sort of grown up with them!
Bottom line is that one can sometimes find a cheaper policy somewhere, for something, but there will always be a catch, an exclusion. Like for like Howden (A-Plan) have always been price competitive, that's why I've stayed with them.
Then there's the personal customer service side of things. If something happens (and in 40 years it has) I can go to my branch (or call them, instantly getting through) and speak with a real human being who looks after me, not a chat bot, not waiting on hold for a (remote) call centre to eventually answer.
In this age of AI, automation, off-shore call centres and the pursuit of naked profit over customer service, Howden (A-Plan) clearly stand out above their competition. If they continue putting their customers first, I will continue to be their customer. I'm sure they will, and I will.
Source: trustpilot.com
Our house insurance needed renewing and Howdens had been recommended to us. This task was approached with some trepidation, not having been done from scratch for a number of years. However I needn't have worried at all. The phone was answered by a very cheerful voice and I was guided, with considerable patience, through all the necessary steps for the task. This was despite not having been prepared and needing lots of explanations, and a phone system which seemed intent of disrupting our conversation with continuous buzzing!! So a big well done and thank you to Maria for all her help.
Source: trustpilot.com
Fulfilled my needs
Source: trustpilot.com
I have been dealing with both the Evesham and Cheltenham branches on behalf of a relative who is currently hospitalised. Deborah at Evesham and Jack/Steven at Cheltenham have provided first class customer service during a very difficult time for our family Based on my experience to date I would have no hesitation in recommending this company to anyone. It makes a nice change to be able to communicate with real people, who listen to your needs, instead of online chat boxes.
Source: trustpilot.com
Howdens were recommended to us by friends who arrange all their insurance through Howdens. We were looking for a quote for our boat insurance. We dealt with Quinton at the Parkstone office who was able to save us 15% on the renewal quotation from our existing insurer. Very pleasant and easy transaction, would highly recommend Howdens. We will be contacting them again in the near future when our car insurance is due for renewal.
Source: trustpilot.com
I was looking for a more personal experience with motor insurance, not web based. Not only was the service provided by the Howden's staff very good indeed, the cost and benefits of my new motorcycle insurance policy exceeded my expectations also.
Source: trustpilot.com
Maria Ornester at Welwyn always has my back. She makes sure I’m aware of all my liabilities and how to overcone any issues or concerns. I now have all my business insurances and car insurance with Howden and will definitely get them to look at my home insurance in January.
Source: trustpilot.com
The assistance I received from Colin Passmore was outstanding. He helped resolve a difficult problem and was able to find a solution. Very much appreciated
Source: trustpilot.com
Really helpful and thorough advice given
V professional advisor
V professional advisor
Source: trustpilot.com
Shuber Muhith in the Tooting office sorted out our commercial van insurance making it an easy and no fuss process. Polite, helpful and a massive help for all questions. Would highly recommend- give this guy a promotion!
Source: trustpilot.com
We have been with Howdens, formerly A-Plan, for many years now. They handle most of our insurance requirements, and being local and actual human beings, know how best to look after their customers.
I spoke with Lewis Hands, at Swindon branch, in order to renew our home insurance. He was friendly, polite and definitely knew the marketplace, and how to ensure we had the correct product. I would highly recommend the team; it's good talking to real people
I spoke with Lewis Hands, at Swindon branch, in order to renew our home insurance. He was friendly, polite and definitely knew the marketplace, and how to ensure we had the correct product. I would highly recommend the team; it's good talking to real people
Source: trustpilot.com
Top notch service. Knew exactly what they were doing and achieved a great result.
Source: trustpilot.com
Kate Reid was very helpful and informative, thoroughly professional too!
Source: trustpilot.com
Made sure insurance policy was correct one for me, no unnecessary add ons. Very efficient.
Source: trustpilot.com
Robert was particularly helpful. He went out of his way to explain everything and got me some great deals, better than any comparison website. Would thoroughly recommend.
Source: trustpilot.com
Highly responsive agent who met my insurance objectives
Source: trustpilot.com
