Howden Insurance
Latest Reviews
Have just renewed our vehicle insurance with Kerry at Howden (Motor Direct). Kerry worked with us to achieve a very competitive quote. No selling pressure, she called when she said she would and was always honest, helpful and knowledgeable. I will contact Howdens as my first port of call in future for car and home insurance quotes.
Source: trustpilot.com
Excellent as always, straightforward and easy to speak to someone knowledgable who can answer any queries you may have.
Source: trustpilot.com
Great Service. Lewis was brilliant, responded to emails very quickly. Called back when he said he would.
Definitely recommend.
Thank you Lewis.
Definitely recommend.
Thank you Lewis.
Source: trustpilot.com
Good over the phone service and easy process to renew my policy. just how I like it well done!
Source: trustpilot.com
Contacted by staff
Was given a good quote was able to go through documents then make a decision.
Staff polite and helpful
Everything went through smoothly
Was given a good quote was able to go through documents then make a decision.
Staff polite and helpful
Everything went through smoothly
Source: trustpilot.com
I’ve used them for years; as A Plan they have always been excellent.
Source: trustpilot.com
Efficient service, handled politely!
Source: trustpilot.com
We trust and enjoy working with Howden's Insurance. Comparative and quality insurance is always sought along with professional advice. Efficient and polite service is always provided.
Source: trustpilot.com
We were given Howden insurance via our van convertor at this stage I was frustrated talking to other insurance brokers who where obviously in the wrong job. As soon as Katy at Howdens picked up the phone the customer service just oozed over the phone and I knew then I had found the right company, the best service and the right price. Nothing and I mean nothing was too much trouble. Well done Katy and thank you for the courtesy ended to us while we were in contact last week and today. We look forward to dealing with you next time. Kind regards Graham & Hilary
Source: trustpilot.com
As usual, they did the job so I didn't have to. Which is the entire point of a broker - you just make the call, they call you back, you discuss the quotes, then you buy your cover. Faster and easier than messing around with 15 websites - how much is your time worth, after all? And it was at Christmas, too.
Source: trustpilot.com
Anna was most helpful in arranging my contents insurance, very polite and friendly.
Source: trustpilot.com
I recently renewed my car insurance with Tom Howland at Howden Group. Tom was very helpful in understand the complex needs of my insurance, gave me options and good advice to maximise cover whilst minimising cost.
He was prompt in all his communications and made the whole transaction process easy for me.
highly recommended and Thanks Tom
He was prompt in all his communications and made the whole transaction process easy for me.
highly recommended and Thanks Tom
Source: trustpilot.com
We wish to thank the the renewals team, especially Maria,Bradley,Samantha & Greg at Howden ( previously A Plan ) of Welwyn Garden City for their help & patience in the renewal of Motor InsurancePolicy.
Good Work Guys & Girls !!
Linda & Jeff
Good Work Guys & Girls !!
Linda & Jeff
Source: trustpilot.com
I spoke with Chris and Adam from the Taunton office. Both of them were extremely helpful and explained everything thoroughly. After my initial quotation and further investigation managed to get the price down even further saving me just over £40, this may not seem a lot but my current insurers renewal was up £100 on the previous year. From my experience the service is excellent and I would highly recommend Howden. For me it’s relieved the stress of trailing through the internet.
Source: trustpilot.com
Basically that clients needs are clearly listened to. As each client has individual requirements.
Howdens main advantage is having face/telehpone brokers and have clear knowledge of the market options.
No long menus and waiting time so bith parties achieve a satisfactory outcome.
Howdens main advantage is having face/telehpone brokers and have clear knowledge of the market options.
No long menus and waiting time so bith parties achieve a satisfactory outcome.
Source: trustpilot.com
Fantastic to speak to a real person as insurance is trickier than you think and I’ve previously been insured incorrectly. Dan at Basingstoke was a delight to deal with and helped me understand and get the best insurance. I’ve used APlan ( now Howden) for years for most of my insurance needs. Totally trustworthy and incredibly genuine company
Source: trustpilot.com
Went into office and were dealt with immediately. Process was efficient and quick. Came away with insurance that was a good price
Source: trustpilot.com
Very professional and attentive. Early prompt that Insurance was coming up for renewal.
Source: trustpilot.com
My request for insurance was treated seriously and the company found a suitable policy for my needs (although I would have liked flood insurance as well). The policy wouldn't open electronically as it required more information that wasn't provided, however I was then sent a copy by email and also given a paper copy.
Source: trustpilot.com
The member of staff that I dealt with was very personable and knowledgeable. He managed to save me nearly £2000 (new driver policy for our daughter!)on our renewal notice from our previous car insurance provider.
Source: trustpilot.com
They got me a good deal
Source: trustpilot.com
Timely reminder
Source: trustpilot.com
Pleasant phone call with an agent at Howden Insurance sorted out my car insurance for the year. Applying a couple of changes that she recommended saved me a few quid.
Source: trustpilot.com
Alex contacted me mid-December, offering me a few weeks to consider my car insurance options. After phoning her, I decided to part with my money immediately rather than "some time next month"! I didn't hesitate and nor did Alex during this business. Because of her professionalism, I felt I was treated as an individual and extremely welcome and free to negotiate. Because of Alex's search and efficiency, I saved several £10's; discounted admin charge, £50 cheaper premium compared to current insurer
This was a genuinely an enjoyable experience which I will remember and have already told others. It's a 10 from me, bloomin' well done to Alex, AND success for Howden in 2024!
This was a genuinely an enjoyable experience which I will remember and have already told others. It's a 10 from me, bloomin' well done to Alex, AND success for Howden in 2024!
Source: trustpilot.com
I have been an A-Plan customer for a great number of years and remain so under the new HOWDEN Group Insurance services umbrella. Consistently helpful, knowledgeable staff with true customer facing skills and qualities and always willing to “ go the extra mile” when needed. They are available for contact via landline or online and response times a very impressive I have found. They have the additional advantage of High Street offices for those who prefer walk-in face to face contact also.Their pricing as an established and fully accredited broker is very competitive too…..I have no hesitation in Recommending The Welwyn Garden City team who I have been working and continue to work with …
Source: trustpilot.com
