Howden Insurance

4.9/5 based on 67130 reviews
Latest Reviews
Insurance quote was quick
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Pleasant and very informative
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Fantastic service throughout! Sean was always very polite and professional throughout the whole process.
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Shuber was fantastic helping resolve my car insurance.
Brilliant service from a person who offers top quality service
A real credit to his company
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The staff always go above and beyond. I habe been with them for years and they always look for the best deal for me.

Communication is always 10 out of 10 and the explanation is fantastic.

They dont talk down to you and treat you like a human.
trustpilot.com
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Although more expensive than I usually get, the customer service is really good. It’s more personal, you can call them instead of having to mess about trying to figure out how to use ‘portals’ which I found frustrating and most of the time impossible, especially when you have memory problems. So this is the main reason I chose Howden. I’ve only just joined so I can’t yet comment on any thing else that may or may not happen in the coming year I’ll be with them.
I forgot to mention, Chris Durnam was who I spoke to and he was so helpful. ☺️
trustpilot.com
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Very helpful got me a quotation quickly and sent over next day
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It was great to be able to speak to a human who provided excellent and simple advice. Quite refreshing.
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Very good communication and prompt action
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All very easy and cheaper.
trustpilot.com
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I really appreciate the personal touch with Howdens. Talking to a person who takes time to listen, advise and then research the most appropriate policy and best price makes you feel valued. And all the staff I have encountered are really professional, polite and want to look after their customers
trustpilot.com
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Explained my requirements to Callum who was able to provide insurance that suited my needs. Slight difficulty was the direct debit arrangement which I took out as had always paid that way. Bit messy using the other company and on reflection reckoned not cost effective so Howdens cancelled arrangement for me. The q with insurance is how good is the claims system - hopefully won’t need to find out!
trustpilot.com
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The quote was competitive and the cover available was exactly what I wanted. Best of all, I was able to discuss the policy with a friendly and helpful person without having to wait a long time for the call to be answered, or spend ages grappling with an AI generated automated system.
trustpilot.com
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All ok. Seems to be a good fit.
trustpilot.com
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The professional attitude and efficiency. Nothing is too much trouble. Thank you to the team.
trustpilot.com
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Quick, excellent service, sorted an amendment to my car insurance within a couple of hours at no cost. Holly Richardson is always super helpful and efficient. Would always highly recommend.
trustpilot.com
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My call was answered within a couple of rings, which is always a good start. Transferred to an agent who took a few details. They were really helpful & knowledgable, I had a quote within a few minutes & happy to take out the policy.
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Prompt, helpful service
trustpilot.com
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After having received a massive increase in our car insurance renewal premiums from LV on our multi car policy - called into Howdens in Bromsgrove. Amy sat with us for probably an hour. Not only was she patient & professional, she saved us around £1200 over the two cars. Definitely well worth the visit!
trustpilot.com
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Alex was more than helpful when I spoke with him and he ensured that I obtained the best quote available for my motor insurance.
trustpilot.com
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The staff at Howdens are so friendly and helpful. We have spoken to Lisa at Bromsgrove this morning and renewed our car insurance saving nearly £200!
We use Howdens for all our insurances- they are the best at customer service. Lisa was so helpful today it was a pleasure to do business with her!
trustpilot.com
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Excellent prompt service, and easily renewed my insurance with the help of Catherine Smith
trustpilot.com
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Excellent and clear questioning by Carina Hobley-Cox.
trustpilot.com
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I can't believe how helpful Jack Pratley was in sorting out a new car insurance for me. It was a very pleasant experience and no hassle.
It was also half the price of my previous insurance which was a great and very welcome surprise.
trustpilot.com
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Great customer service.
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