Howden Insurance
Latest Reviews
MY 5 stars score reflects my overall experience with the end result although within that, there was an unfortunate experience with one of the agents.
Source: trustpilot.com
Ask for Laura. She provided exceptional customer service with a lovely telephone manner. Polite, friendly and an absolute pleasure to deal with all round. She is a great asset to Howdens. Give them a try for your renewal!
Source: trustpilot.com
Helpful and friendly team
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Quick, efficient and helpful
Source: trustpilot.com
Very helpful & friendly approach to finding an excellent value insurance policy for our motorhome - as we’ve always experienced with Howdens (& A-Plan before) for our cars.
Source: trustpilot.com
Spoke to a very friendly and professional person on the phone who dealt with my query re home insurance quote efficiently. She spoke clearly and explained everything in sufficient detail for me to understand and come to a decision.
Source: trustpilot.com
Being able to go into the office was great. Katie dealt with our policies in a helpful and efficient way. She was patient and happy to go over the details and explained them clearly.
Source: trustpilot.com
Howdens have been dealing with two unfortunate claims, one motoring and not my fault and the other a laptop which certainly was! In both cases they have been very polite very patient and proactively helpful in recovering my costs insofar as the policies allowed. Excellent!
Source: trustpilot.com
Kimberley Phillips was the lady who dealt with my insurance renewal by telephone. She was excellent, dealt well with all my interruptions, questions and suggestions. In addition she did not "hard sell" all the other offerings one usually gets. All very professional. I have been with this company for approximately 10 years, and never had a problem, or felt let down. They have always bent over backwards to help me.
Source: trustpilot.com
Chap very helpful, I prefer speaking to some one than doing online quotes, have been with Howden before but prices increases meant we parted company for a while but they were very competitive this year
Source: trustpilot.com
Everything was well explained and not rushed. I was able to consider the various options suitable for me
Source: trustpilot.com
I've had a superb experience start to finish. I unfortunately had to make a claim last year and the process was seamless. The renewal premium went up, as expected, but I felt that everyone was doing everything possible to bring the premium down and make it fair. Excellent service from
Benjamin Larman.
Benjamin Larman.
Source: trustpilot.com
Changes in my circumstances were handled with Ease and efficiency
Source: trustpilot.com
Nice lady explained the policy.
Abit slow emailing the policy documents after full payment
Abit slow emailing the policy documents after full payment
Source: trustpilot.com
Great easy to use company great prices & helpfull
Source: trustpilot.com
Friendly helpful on the phone
Source: trustpilot.com
Excellent after service assistance from one of the representatives - immediate and much appreciated.
Source: trustpilot.com
Excellent service and price
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Got good cover at a good price
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Easy to talk to better than an online chat box
Source: trustpilot.com
From my dealin̈gs with Febe Field and her associates my comments are all very positive and reflect a highly professional experience with Howden.
~ excellent customer relationship performance.
- strong staff knowledge of products, potential issues and recommended solutions.
~ excellent customer relationship performance.
- strong staff knowledge of products, potential issues and recommended solutions.
Source: trustpilot.com
Great communication and helpful
Source: trustpilot.com
Really pleased with the services offered & competitive pricing.
Source: trustpilot.com
I like Howden because they speak to me on the phone! They are great to deal with and keep me informed. I trust them.
Source: trustpilot.com
I was recommended Howden Insurance for my Horsebox. What a fabulous service I received, nothing too much trouble, constant contact with myself, searching round for the best deal and then to match another quote. I couldn’t have asked for a better and more helpful service. I obviously took out a policy with Howden and am happy with my choice. Tania was absolutely amazing and can’t thank her enough. Highly recommend.
Source: trustpilot.com
