Holiday Inn Preston

4.3/5 based on 1645 reviews
Latest Reviews
Stayed one night for business - standard HI room standards, quite small but well appointed. Gym was odd - just bikes no other cardio items. Bar was empty - but really expensive pints £4.50 - high for Preston!

Breakfast was ok but service in morning was poor - no tea offered, and couldn't get attention. It's a long way out from station by run-down bus station and ring road. Not bad overall, but not great either.
tripadvisor.co.uk
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Nice hotel with really pleasant helpful staff particularly on reception, the food in the restaurant was good and reasonably priced, the rooms clean and comfortable. The down side is parking, they have about 30 spaces on site and as we arrived late we parked as recommended on the website in the bus station car park, it was dark dreary and as 2 females alone a bit scary at 21.00 hours, also we then had to struggle to get our luggage over to the hotel. I think holiday inn need to allocate 2 spaces for 15 minute registration in the car park like they do in a lot of places in the US, enabling guests to drop luggage before going off site to park
tripadvisor.co.uk
Source: tripadvisor.co.uk
Nice hotel right in the center of town.
Parking was full so had to park over the road over the bus station which I was not happy with but did so as had no choice.
Preston town center is a another conversation entirely ;-(
tripadvisor.co.uk
Source: tripadvisor.co.uk
I was with a big party that had a silver service dinner tonight (12-6-12). To start on good point the food was great and the sevice was brilliant, there was laura and scott and also a young man in a black shirt whos name i cant remember who we was very pleased with as they were efficient, polite and very welcoming especially the gentalman in the black shirt who was very entertaining, however there was another girl I think her name was kristine but all she seemed to do was give orders without lifting a finger to help and at one point seemd quite offended when she was asked for help. Im assuming she was some sort of supervisor but iv worked in hotels before and no matter what your job title everyone including supervisors and managment should always work together and help eachother and not leave it to the staff its unfair and arrogant!. However all in all id give an 8 out of 10 although i do think your supervisor should take some sort of training on how to work with others....see you soon.
tripadvisor.co.uk
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Stayed at this hotel on a girl's birthday weekend and was pleasantly surprised with the contemporary style of reception, restaurant and rooms. It was extremely clean and tidy and received prompt service on arrival. The only one downfall of this hotel is that there seemed to be smoke from people smoking sneakily in their bathrooms which seemed to travel up through the air vents and on to other rooms so we awoke the next morning to what smelt like someone smoking in our room. Otherwise the hotel was spot on! Oh and great breakfast the next morning as well.
tripadvisor.co.uk
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had a good night stay last night but unfortuantly the car park was way too small for saying how many rooms they have. Had to park at the big car park across the road. remember to get a voucher which is £4 to put in your car to save paying extra car parking prices. Rooms were clean althou the bathroom did have a strange smell. If you can try and get a room on the car park side as we had a room at the back on the top floor but you could still hear the traffic even with the double windows closed. Breakfast was nice, a good selection! Overall didnt have the best night sleep but was a nice hotel
tripadvisor.co.uk
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ideal location for wedding we went too near by, beer at the bar was terrible tasted like lines havent been cleaned in a while, staff at breakfast were very helpfull. the near by road causes some noise early in the morning but the thing you need to be aware are housekeepers try cleaning your room at 8 am in morning . but they do a very good job clean throughout hotel, will return as is convenient
tripadvisor.co.uk
Source: tripadvisor.co.uk
I really cant fault this hotel, its clean, the service is good, the staff are nice and its location is good, ok small car park, well donr holiday inn
tripadvisor.co.uk
Source: tripadvisor.co.uk
As noted previously, this fairly large hotel has about 12 parking spaces--if you are on business and return to hotel late in the afternoon--resign yourself to parking in the ramp next door. You can pick up a parking pass from the front desk before you leave in the AM and will be able to snag a good spot in the ramp. The breakfast buffet had the standard fare--good selection of fruit. The rooms were nice--small by American standards, but perfectly suitable. TV channel selection was poor--no US channels, not even CNN. The staff was at all times courteous, friendly and helpful. In fact, the staff was among the best I've noted in any hotel I've ever stayed at. The area may not look that great, but you are only a quick 2-3 block walk to Church Street that has a fine selection of pubs, restaurants etc. would I stay here again? Yes.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Chose this hotel as it was easy to reach by train, excellent location. Very clean and reasonably priced. The staff at the hotel were very pleasant without being intrusive. Had dinner in the restaurant on the first floor which was very nice too.
tripadvisor.co.uk
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Very limited car parking was first impression. Pleasant staff, but decor is tired and room was a bit stuffy. The food served in the bar was a little pricy for what you get, and something reacted poorly with my stomach! Will look to try somewhere else next time.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The receptionist was charming, the bed was comfortable, there was a bathtub (not just a shower), the restaurant was excellent, and the hot & cold buffet breakfast superb. We pre-paid the rate including breakfast, and this was a good choice.
tripadvisor.co.uk
Source: tripadvisor.co.uk
An excellent location just minutes from the main town. The turning into the hotel is just before the ramp to the multi-story car park so dont miss it. Car parking is a little limited but I have always got parked. Staff were excellent with lots of smiles and a friendly chat. The rooms are fine and the bar area large and reasonable. The breakfast is excellent value. Book when you check in and its £5 per person. The breakfast was one of the best I have had at this type of hotel, everything was on offer from a full cooked to cereals, fruit, pastries and the jams etc and it was self service have what you want.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My husband & I stayed here for 1 night recently - we booked it last minute (the actual morning of travel!) and got a double room at the bargain price of just over £37 for room only. Upon arrival we had the option of adding full breakfast at £10 for 2 which was a great price. An added bonus was the free parking (we were lucky enough to get a space in the small hotel car park as we arrived after lunch). The room was on the top floor overlooking the bus station - it was very clean & tidy with a comfortable double bed, flat screen interactive tv and spotless refurbished bathroom. No noise at all at night. Staff were very polite and helpful both on reception and in the dining room. Breakfast was the usual continental, cereal etc. and excellent hot choice. We chose this hotel for the price as we wanted a spur-of-the moment break. Although Preston is tired & worn in places we nonetheless enjoyed our day and night out - as a middle aged couple we found several bars/pubs within walking distance to suit and ate in a lovely italian called Angelo's hidden down a side street off Church Street. I understand Preston is awaiting a much needed facelift in the town centre but like Bradford sadly backers and investment has fallen through. After leaving the hotel after a very prompt & efficient check-out we found Preston Marina, a pleasant surprise, even in the rain, and riding around the area there are quite a few new developments/out of town shops so it just seems that the centre has been neglected in places. I would return here again, not necessarily for the night life or shops, but for it's great price and location to visit surrounding Lancashire - as hotels go it does what it says on the tin!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Had a brilliant stay thanks to jo and tom. Who were very pleasant and well mannered at all times, had a good laugh and would stay again :) thank you Had a brilliant stay thanks to jo and tom. Who were very pleasant and well mannered at all times, had a good laugh and would stay again :) thank you
tripadvisor.co.uk
Source: tripadvisor.co.uk
I have stayed here often overnight on Fridways, having to work on Saturday in Preston.

The hotel is reasonably well located. The town centre is about ten minutes walk away though there are not many restaurants nearby, though the Chinese is perfectly acceptable, though it works on a cash only basis!

The car park is, as other reviewers have mentioned, small so it's a good idea to arrive early if you can and leave the car as there may not be a space available when you get back.

Wifi costs £5 but is free for Priority Club members. Do ask for a room with a good signal if you need this as not all rooms recieve it. The internal layout is strange, reception is on the first floor and the lift does not work from the ground floor after 10 p.m. Indeed, entry late at night can only be had by producing your room key and the card that. Ame with it - worth remembering if you are planning a night on the town I guess.

All the rooms we have stayed in have been acceptable or better, with the last one having the benefit of a newly refurbished bathroom. The beds have always been comfortable and house keeping is to a good standard.

I haven't eaten there in the evening but prices look reasonable. Sadly the same can't be said of the prices in the bar where a mediocre standard glass of wine will set you back £5.10. The breakfast service and the food provided are good, though later in the morning things can get a bit rushed and the eggs tired.

The staff, in the restaurant and generally, though reduced in number over the years I have been going there are friendly and helpful.

Overall, this is a good economical choice, better than the Travel Lodge where I stayed when I first went to Preston.
tripadvisor.co.uk
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Staff great, food OK, decor really needs attention - apart from bar area which looks good. Only 1 lift was working and that was so slow I took the stairs after the long wait. I was on the 7th floor and still beat the lift speed going up and down!
Overall, not too bad but just needs that bit of polish.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I appreciated the free wifi for Priority club card holders. The restaurant is fast and friendly. service is attentive. There is a gym on the top floow with a view of the town but there are four bikes and no treadmills whcih I was very disappointed about. The rooms are pretty avearge for a holiday inn - geeting increasingly basic as the years go by. I checked out early and the night porter charged me incorrectly. I was then charged more directly on to my card some ten days later when they put right the mistake but nobody informed me about this. I would stay here again given what is available in Preston.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Although the hotel has a somewhat unprepossessing exterior, and an oddly located reception area on the first floor, the interior is clean and bright. The room was smaller than I would expect from a HI property (this a franchised hotel) but was pleasant and spotlessly clean. The bed was firm and very comfortable and came with both firm and soft pillows, and a menu of further options (feather, hypoallergenic, etc) that could be ordered. There was a large flat screen TV (standard channels plus some cable options) a hospitality tray furnished with Tetley tea bags, Kenco instant coffees and biscuits, a hair dryer, and a mini bar that could be stocked on request. The bathroom was clean and modern, with a curved shower rail and plenty of counter space for toiletries and make up. A range of hot and cold choices were provided for breakfast, with good quality rolls and pastries and plenty of fruit on offer. I ate lunch and evening meals in the bar, the restaurant and in my room and the food was of a consistent quality - hot, freshly prepared, appetisingly presented - and good value for money (in hotel terms). Internet access although charged for is extremely cheap by hotel standards, and Priority Club members get free WiFi in the bar, restaurant and other public areas. Front of house and F & B staff were friendly and welcoming, and all requests were responded to immediately. I appeared to be the only lone female staying in the hotel, but felt safe and comfortable at all times. I would definitely stay here again and recommend this hotel to business travellers.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed at the hotel last week on business. Got a decent room overlooking the bus station. The hotel seemed very clinical and was OK for one night. The bed was comfy and I slept well until the room above came back and were very noisy. Breakfast was good, but the eggs seemed to have been out a while. The only negative thing about this hotel is the car parking....I was too late to get one of the hotel spaces and had to park in a rather grotty car park above the bus station. I really wasn't happy about leaving my car there! Staff were helpful and friendly throughout my stay. Like I say, a good hotel for one night!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed in October, room was tidy and clean and spacious

Stayed here as had a night out in Preston, although there was no atmposphere it did the job, breakfast was OK although becasue it was quiet it seemed the food had been out for a while

If i was staying in Preston again i would stay here because of location
tripadvisor.co.uk
Source: tripadvisor.co.uk
stayed one night midweek with business. outside the hotel looked odd
lift smelt heavily of smoke. staff very pleasant and polite check in fine. decor in corridors bit bright (blue / yellow) room large, v clean nice decor and warm. TV good not many channels
wi fi not free - always a gripe of mine!
room service good v prompt the crumble was lovely but as with most chains expensive
sleep quality quite good but again was woken by a snorer in next room about 4am
breakfast good
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just got back from a one night stay at the Holiday Inn, generally everything was ok, but nothing special.

The staff were friendly in a scripted kind of way, but thats common in these big chain hotels. They took a swipe of my credit card on check in, but when I tried to charge dinner to my room, it was not possible, apparently the swipe on check in only guaranteed me for the room rate, this needs to be addressed because many guests charge things to their rooms when staying in hotels, especially at a chain like Holiday Inn. I was also informed that paying for dinner with my Amex card would incur a £3.50 charge!

The room was fine, clean and functional and quite modern, beds were comfortable.

The food in the hotel was one of the big positives for me, breakfast and dinner both very nice, so would not hesitate to have dinner here again next time I stay.

I came to Preston on public transport, but I can see why previous reviews talked about the car parking at the holiday inn - the car park was tiny, maybe 20 spaces maximum, and some cars were even parked on the double yellow lines in the car park outside of the spaces. Would be extremely irritiating to arrive here after a very long drive and not be able to park. I appreciate this is not the hotel's fault though.

Overall the hotel was fine and I would have no problem staying here again in the future.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed at this hotel for one night on business in January 2012, It is very clean, spacious and staff are very attentive.
I had dinner in the restuarant and it was nice, good food nice and hot and the service was good
The breakfast was qute nice, plenty of choice, full english if thats what you want and as I prefered a healthier option
tripadvisor.co.uk
Source: tripadvisor.co.uk
Me and my partner stayed here for 2 nights for a short break. The rooms where nice and clean and very modern, the service was average from the front desk and our towels where not changed for clean ones. We decided to stay in for a meal with room service on our last night. We ordered our food which is not nice at all, it was like it had been pre-cooked and left on the side and then re-heated again. The next day I threw it all back up again, so I would not recommend to order food but we slept very well which I suppose is all that matters.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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24/02/2026

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