Holiday Inn Preston

4.3/5 based on 1644 reviews
Latest Reviews
Dan was amazing Really friendly and helpful, and he made us feel welcome from the start. He was always happy to help with anything we needed
Cheers Dan, you made our stay even better
google.com
Source: google.com
Stayed here with a number of work partners and have to say was very impressed with the service, food and manners of staff. Comfy, clean and well equipped room and I'll actually be rebooking future work gatherings at this hotel.
google.com
Source: google.com
The Mac and cheese with pepperoni was great
google.com
Source: google.com
I had a great stay at the hotel, and would happily stay again in the future. The hotel was clean, the beds were comfy and staff was lovely and very helpful. Everything you want whilst on your trip, definitely recommend it to anyone who's looking to stay.
google.com
Source: google.com
I had a great stay at the IHG hotel in Preston. The staff were very friendly and welcoming, the room was clean and comfortable and the overall service was excellent. The location was convenient, breakfast offered plenty of choice and the hotel provided everything I needed for a relaxing and enjoyable stay. I would happily stay here again and recommend it to others visiting the area.
google.com
Source: google.com
I am impressed with the hotel! What a convenient location in the city centre with plenty of local pubs, restaurants and cafes near by. I came here on a business trip and it is one of the nicer hotels my work have put me in. The staff were all lovely and helpful and the rooms were nice and clean
google.com
Source: google.com
Nice rooms friendly helpfull staff good location will stay there again would recommend
google.com
Source: google.com
Due to my work, I stay in a lot of hotels around the Uk.
I chose this hotel due to the positive reviews. And it has lived up to it, especially the great service from the staff.
They have been wonderful, helpful and friendly. I especially would like to mention Rony at the bar. We had a lovely conversation.
Thank you to all the staff I met during my one night stay.
The room was comfortable, clean and actually had aircon!
google.com
Source: google.com
Das Hotel ist in einem alten Gebäudeblock und wurde in den letzten Jahren renoviert. Die Zimmer wirken allerdings immer noch veraltet und eng, die alten Fenster lassen sich nur schwer und nicht weit öffnen, das Bad verfügt nur über eine Wannendusche und wirkt auch sonst nicht sehr hochwertig saniert. Der Hotelparkplatz ist oft komplett gefüllt oder es sind nur noch schwer erreichbare und enge Parklücken frei. Ansonsten ist das Hotel zentral gelegen in der Nähe zu Busbahnhof und Bahnhof.
google.com
Source: google.com
Amazing hotel clean friendly staff comfy beds good location in the centre of preston city centre
google.com
Source: google.com
This place became my second home for when I was working away from home and honestly never felt so welcomed then here.

All the staff were fantastic and friendly and would welcome me by name and recognise me when I arrived every week, the rooms were nice and clean, the restaurant served excellent food and overall the best hotel I had the privilege staying in and I have stayed in a lot hotels aswell as working in them!

A huge thank you to everyone at Holiday Inn Preston and thank you for making my time here so amazing. If I am ever back in Preston this would be my first choice to stay
tripadvisor.co.uk
Source: tripadvisor.co.uk
The room are a little small
There are no safes and refrigerators in room.
google.com
Source: google.com
Position is strategic next to the bus station. Rooms are ok, quiet but bed is not comfy. Breakfast is quite good.
google.com
Source: google.com
Really excellent, friendly staff. But the facilities are very tired and desperately need a upgrade. Very little car parking. Intercom broken (for weeks!), so even getting in late evenings is an annoyance.
google.com
Source: google.com
We have stayed here many times over the years. For sad occasions and happy occasions. The rooms are nice and clean. Staff very helpful. And a great choice for breakfast. Maureen Gerry Midlands 🇮🇪
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely hotel situated right in the town centre. Free parking. Lovely clean room, very pleasant & helpful staff. Delicious breakfasts & enjoyed one tasty evening meal. Very convivial atmosphere. Visiting family in Preston & will definitely rebook this hotel
tripadvisor.co.uk
Source: tripadvisor.co.uk
Staff absolutely wonderful, breakfast was delicious, slept well and very cost efficient price. Couldn’t ask for anything more. Very pleasant stay.
google.com
Source: google.com
Expensive restaurant, but fabulous rooms.
Real luxury.
One night is not enough.
google.com
Source: google.com
Had a one night stay with a coach party and had mixed feelings regarding the Hotel. The first thing that you notice is that the lifts cannot accept many occupants which meant people having to get out the lift when a red light flashed for being overcrowded. This created much amusement but annoyance as well. Meal times were disappointing regarding food quality and presentation (I really didn't want a piece of cellopane in my cereal !!) The main reason for complaint was that our room overlooked the main road and we could see flashing lights through the gap in the curtain (which had come unglued from its side connection.) We found the staff to be friendly and efficient.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed one night, dinner b&b with a coach party. The dinner was very mediocre. Menu had only 3 choices. I chose fish with a tomato sauce, new potatoes and “fresh green beans”. The fish was tasteless , the sauce was very acid and the beans were definitely not fresh but frozen and the potatoes hardly warm, the self service breakfast was good. The room was very clean but extremely noisy.
The windows and net curtains in the dining room were filthy.
I would not stay there again.
google.com
Source: google.com
Overnight stay on a coach holiday weekend, never left the hotel so can't comment on the location. The hotel room was one of the best I've stayed in, very clean and comfortable. The food on offer at dinner was a set menu but quality very good and breakfast excellent choice. All staff very polite and helpful.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for 2 nights recently whilst attending a family event. Check-in was quick and Maria was friendly, very professional and gave me a warm welcome whilst also acknowledging my membership. My room was a good size, with a comfortable bed and the layout was good too. Instructions on how to operate the AC was very good and helpful for guests. The bathroom was very clean, with a powerful shower and clean towels too. Breakfast was very good - Lots of variety and tasty so set you up for the day. The location of the hotel - 10 minutes to the city centre and 15 minutes walk to the train station - fantastic and next door to the bus station so very accessible. I would stay here again on my next visit to Preston - Highly Recommended!
tripadvisor.co.uk
Source: tripadvisor.co.uk
I have since had a call from a really helpful colleague, Kay Meek, who has resolved the matter below. She addressed the misunderstanding arounf the use of a 3rd party website and issued a full refund. I can't thank her enough for help and professionalism in this matter.
Referring to Response from Holiday Inn Preston below. My booking was not made through booking.com. It was made on the IHG site as are all my Diamond Elite bookings. As stated, I did try to contact the hotel directly out of hours the day before the booking, but no one was was there to authorise a waive of the tariff. I was promised it would be addressed. It wasn't. My father has since died, in case you doubted the veracity of my original reason for cancellation.
Had a booking with this hotel and had to cancel the day before arrival as my father had taken ill. I did call c. 5 hrs after the 4pm refund cut off, but given the circumstances and the fact that I am Diamond Elite. IHG customer I hope the hotel would show some grace and not charge for the booking. Alas not. This is the first hotel I have encountered in similar circumstances, who have chosen not to apply some generosity of spirit, but instead chosen to bank what they can. I understand they are running a business, but businesses also run on goodwill and good faith. I know ours does.
google.com
Source: google.com
Area not the best lots of young people hanging around the coach stop, room was clean but in need of new carpet. Staff are lovely stayed here many times for work and always felt welcome.Thank you to Lorraine.
google.com
Source: google.com
Great stay. Lovely clean and tidy room. Very polite staff. Food well cooked and well presented. Received two 10% discount vouchers for the bar.
google.com
Source: google.com
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Latest Reviews
Latest News & Updates

Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article