Holiday Inn Preston

4.3/5 based on 1645 reviews
Latest Reviews
First the good points. The room was well appointed and spacious. Bathroom a good size and everything was spotless. Good housekeeping.
Bad points access to the hotel is very difficult and arking is very limited. If you don't get there early you have no chance so the only option is the 24 hr car park over the bus station opposite. Its not the best palce to leave your car but cheap. The quality of the food is what you expect for a holiday inn but quite expensive. I would suggest you eat at the bar. You get the same quality but at half the price.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This is a perfectly fine Holiday Inn with reasonable rooms, restaurant, bar etc. The staff are friendly and the hotel is situated very close to the city centre.

I stayed on a Saturday night and there was quite a lot of noise coming from the corridors, particularly from people returning back from clubs at 2 or 3am and thinking it was fine to have a loud conversation outside my door. This is hardly the fault of the hotel though.

What really lets the hotel down is the parking facilities, or rather the lack of parking facilities. I arrived late evening at 11:30pm and found that the car park only had space for between 25 and 30 cars. All of the parking bays were full so I went into the hotel to ask where to park and was instructed to go to the bus station car park across the road. This is a very undesirable car park and not one that I would like to walk through again late at night.

If you were arriving in Preston on the bus, then this hotel would be fine, but if you're driving then look for an alternative. If you are looking for a stop off point on the M6, then go to the Holiday Inn Lancaster instead.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for 2 nights, lovely room, very clean & comfortable. Very centrally located. Not many parking spaces, had to park in the town centre streets on the Saturday night!
My only negative comment that was it was rememberence Sunday and being married to someone in the armed forces the 2 minute silcence was very important to me. While obseving this in my room the maid continued to hover and move furniture throughout this in the room next door.
However this would not put me off returning.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel is next the bus station and within easy walking distance of the centre of Preston.
The hotel is very functional and lacks any character of interest. The rooms are well soundproofed so the location next to the bus station creates no noise problems.
The breakfast options are reasonable and include options for vegetarians.
My main problem with this hotel is that I did not get the 7am morning call which I had asked for at reception. For this reason I have given a low score for service.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Holiday Inn Preston was an awesome hotel for the 2 nights which I stayed here. The food was brilliant and the location was amazing. The rooms were very quiet and the service was very good. However, the rooms and toilets were a bit small. The rooms were nicely decorated and the view from the room was good.The beds were amazing and the variety of TV channels was good. If I come to Preston again, I will surely stay here.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I recently stayed in the Preston Holiday Inn along with my wife for one night as we had come to see Sarah Millican at the Guild Hall.

This was our first stay in a Holiday Inn and we were most impressed. The decor of the room was very nice and we couldn't fault any part of our stay. The staff were also friendly and the breakfast was also very nice.

The location is also very handy being in easy walking distance of the main shopping area and also for us, the Guild Hall
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for a couple of weeks due to work, and was very surprised. I was expecting the same old chain hotel rubish, but that was not the case. I have to say that all of the staff were very friendly and helpful the rooms were excellent, and for a city centre hotel it was not as noisy as I was expecting. The meals from the restaurant were superb, as was the breakfasts, and the bar/lounge area is a great place to unwind. I would have no hesitation in staying here again
tripadvisor.co.uk
Source: tripadvisor.co.uk
From booking to reception to what happened after to our leaving everything and everyone at the Holiday Inn should be complimented. 6th Floor room with great views and very comfortable for a short stay. Restaurent service and food was of the very best. (The bar lunch on the Sunday was a tinge iffy but OK.) But what made it all very special was Lorraine!
Return to the Hopliday Inn? Most certainly!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Once you get past the grim exterior of this hotel the inside looks surprisingy stylish, with comfy circular seating areas and soft sofas.

This hotel was not built to be a Holiday Inn so the rooms are not as spacious as you normally get with this chain, but they are nicely decorated.

The staff were very friendly and the food excellent

There are not many parking spaces, but we had no problem getting a space - and there is a multi storey next door which I believe was £4 per night.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just spent the night at the holiday inn in Preston,the staff are friendly,very clean,food fantastic..more than happy would stay there again...and your in the town centre..brilliant worth every penny..
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed at this Hotel for a wedding and I really enjoyed my stay,From the time I picked up the phone to book the room till the time I left ..Thank you Kay Meek for your Superb service when i booked the room and a very special thank you to Tom the duty Manager and the lovely Hazel,Tom was Superb from start to finish this guy should be used to train all the staff at all the holiday Inns..He really knows how to treat people and make people feel right at home in the hotel, The room was comfortable and clean the Breakfast was absolutely Superb and the staff durin Breakfast were so fast and friendly, the food was piping hot which makes a change as normally food left under them heated objects are normally Luke warm but not this hotel it was piping hot,The hotel itself was lovely and clean in all areas,There was only one problem and that was at the check in, The Girl who booked me in had no idea of customer service I think her name was Kirsty but I cannot be sure..she never once smiled or looked at me when she spoke ..This attitude continued through out our stay...what a shame what a let down..So I suggest Tom may need to train the front of House staff also..such a stark Contrast ...The ladys and Jents who were cleaning the rooms were also very Friendly and nice and couldnt do enough for us ..Mant Thanks We will be definately Be back soon and have highly recommended this Hotel to a lot of People ..Thanks Guys
tripadvisor.co.uk
Source: tripadvisor.co.uk
To be honest this place was a revelation.

We had low expectations--chain hotel, city centre in the north of England, likely to be a bit grim, etc.--but were very pleasantly surprised.

The best thing was the staff. We stayed twice in September and on both occasions the front desk staff and the people in the bar and breakfast room were excellent: friendly, helpful and welcoming. (My wife, an experienced manager who was fascinated by the consistent pleasantness of the staff, which is hardly a common experience in chain hotels, wondered if this place is just a happy place to work with good managers and a strong team spirit: whatever the cause, the results were very good.)

The breakfasts were very good too. Just what you would hope for in a northern English hotel. And if you don't fancy eating in the in-house restaurant there's Preston city centre at your disposal, with Heathcotes' Brasserie only ten minutes walk away.

Frankly, for anyone looking to break a long journey on the M6 somewhere in the area, you could do a very lot worse than give Preston Holiday Inn a go.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This place was good for rate paid on a special offer. Spent 1 night here. Small room, but was clean. Bed a bit of the hard side but no different to a lot of hotels. Tea/coffee provided, bathroom good. Parking is a bit limited, but if you get lucky it's free unlike some HIs.

The gentleman on reception was very friendly and helpful. Paid for breakfast at check in.

My main gripe was the breakfast staff. They were rude and challenged that I'd paid, with no apology when mistake was discovered. Also, no tea/coffee offered, when I asked for a pot of tea like the other guests seemed to have, reluctant staff poured something resembling dishwater out of a jug. Also had to reuse a milk jug that had been left by previous guest at table as none offered.

Rest of breakfast was ok as that was buffet self service. There were a lot of BAE staff staying there who seemed to be getting all the preferential treatment. For example, we wasn't allowed to pay cash at the bar, but the other guests were. The night porter was friendly and helpful though.

Would avoid breakfast there if were to go back. Great having convenience of being in town centre, cleanliness and polite attitude of the reception staff.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel was just fine and only a short walk into Preston centre. The Guild Hall 5 min away. The room was very clean with a good shower. The car park was a little small for the size of the hotel but everyone was parked up when you ignored some of the double yellow lines around it. As usual breakfast was overpriced at £12 so we never bothered and just went to a local cafe called Scrumptious in Market Street and got a full English with toast and tea for £5.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We spent one night at the Holiday Inn at Preston whilst overnighting after a concert at the Guild Hall. Room was very clean and tidy with tea and coffee facilities in the room. We were on the second floor overlooking the bus station and although there were buses in and out regularly we didn't hear a thing due to the layers of glazing on the windows. The beds were comfortable and the room was adequately equipped with connectivity for the business traveller.

The reception staff were excellent accomodating us in the small ar park and letting us park on double yellow lines so we did not have to park in an external car park and pay the costs. All other staff including the bar and breakfast staff were also polite and helpful.

I would recommend this hotel to anyone planning a short break in the area as it has everything you need for a comfortable stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed here for two nights and found the hotel comfortable and the staff very friendly.

The room was clean and the bed was very comfortable.

We didn't eat at the hotel but it appeared to ave a comprehensive menu.

One thing I would say is that there appears to be a lack of car parking facilities which makes people park their cars where they can ... Even if it makes it virtually impossible for the other cars to get out of their space when they are leaving. I think some guests couldn't get parked at all in the hotel car park and had to park in a carpark across the road.

All in all we had a lovely stay and will no doubt return again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Rooms and hotel nice enough, but ALWAYS waiting. Check-in was slooow, there's no staff at the bar so you have to wait just to place an order. Went to the (empty) restaurant and got ignored by staff for 15 minutes, finally ordered and the drinks took longer to arrive than the food - and the food didn't exactly arrive quickly by any stretch. Expecting the slow staff to check me out slowly in the morning, and hopefully not returning...
tripadvisor.co.uk
Source: tripadvisor.co.uk
staff we welcoming, lovely modern building with large rooms.
all that you need in one building....food, drink, and a gym.

breakfast was out of this world.....my diet if was on one went out of the window???

soft beds, large rooms with a lot of storeage.

hotel within reach of bus/coach and train station.

in all a great weekend,............

if in or around preston again we will return.........
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed one night on the way back from Scotland
The staff were friendly and helpful on the check in and the bar area where we had our evening meal
Food was very good, room was clean and comfortable
Typical Holiday Inn
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here on two separate nights with coach trip and was pleasantly surprised as we have stayed at Glasgow Airport Holiday Inn Express and the food, room and facilities were nowhere near as good. Room and furnishings modern and although room small it was very comfortable.Bathroom modern and clean although again a bit on the small side it had everything we required. Appreciated the pillow menu. Choice of three dishes with three courses and coffee. Breakfast really good and the red berries which I had along with yoghurt first class.Staff courteous and obliging.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I've stayed here before but feel it's getting tired and won't be rushing back.

Check in was easy enough though no advantage being a Priority Club member.

Room was ok though no mini-bar and quite noisy being next to stairs.

We'd added breakfast to our room only rate but were still charged the next morning.

Free wi-fi in communal areas only.

Car park incredibly small.

Certainly no sparkle. A bit disappointing. Sigh.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed overnight on 11th and 18th June, requested an omelette as items on menu were not suitable, with some reluctance on the 11th it was served, on the 18th after a 35 minute wait it was served with no apology for the delay, all meals from menu had been served and I ate alone, spoke to Operations Manager who then obviously spoke to wait person who grudgingly said she had forgotten to place order, despite writing it down in front of me.
Coffe and Tea were served before desserts, an unusual practice.
The rooms were OK but do not deviate from the set menu!!!!!
tripadvisor.co.uk
Source: tripadvisor.co.uk
I travel frequently for business. This was my 2nd stay here. Rooms were comfortable and clean. Minibar was empty and I didn't see vending machines for bottled water but got water with room service. Was a bit annoyed with room service though. The food was ok, just a basic pasta dish which comes with garlic bread. I didn't realise that though and ordered extra garlic bread. Staff could have told me it already came it!

Didn't do breakfast so can't comment.

Check in could have been quicker. I explained I was priority check in and he gave me forms to fill in. I started doing this but asked why as other ich's don't ask. He then realised I was pc member and just got me to sign in. Check out was a little frantic but I find mist hotels are. My only teal gripe with reception is that it's so close to the stairs ghat people have to queue on them. Not very safe.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed here for 1 night and were really impressed. We got a great rate for B&B and we had dinner in the bar when we arrived. Food in the bar was served until 10pm and we arrived at 9.45pm and they had no problem taking the order and it was freshly made. The hotel itself is right in the town centre and easy to find as its next to a big multi-story car park and the bus station. The hotel has its own small car park which they told us about before we arrived. The room had flatscreen TV and nice clean bathroom. I've no problem recommending this place.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here on a trip wih family and friends. +tive - The hotel is band in the middle of Preston, probably the tallest building in Preston with its own car park. Breakfast staff very helpful. -tive - small car park, when we called up we were told it was first come first serve basis but was overheard a guest saying to reception that he did not find a space though he booked a parking space, so obviously the info on the phone was wrong. In the end the manager agreed to let me block two cars and park on the condition that I would move my car at time during the night, must say the manager was very accommodative on this count. To top it up this is a free car park. the Building is ageing and it needs a complete refurbishment. This hotel does not have any sofa beds at all.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Displaying page 64 of 66
Latest Reviews
Latest News & Updates

Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article