Holiday Inn Preston

4.3/5 based on 1645 reviews
Latest Reviews
This hotel has had a little facelift since my last visit, but the impact is limited and the attention to detail is missing. For example they have fitted the curved shower curtains, which are nice but they haven't made good on the old fittings (see my photo).

Given the average food, location and lack of parking... it's a bit over priced.

Great redeeming feature... the staff that are amazing.
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Staff all very helpful and friendly. However i would not recommend eating here. Food not good. Especially avoid curry which appears to be tomatoes with curry powder and chosen protein. I had risotto after previous experience of curry last year. However rice undercooked in risotto. Serving and reception staff lovely though
tripadvisor.co.uk
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Stayed here for two nights during the week , we did not find it too busy but parking was quite limited and we had to use the city car park which was subsidised at approximately £10 per 24 hours, there was parking on site available but it was limited and full
The rooms were on the quite small side but the service by the staff was good and a credit to the hotel
tripadvisor.co.uk
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Had an overnight stay at this hotel in March, had problems with my card when pre-booking but the staff called and were extremely helpful throughout. Room was very clean and warm on arrival, overlooked the bus station but no noise issues at all. Stayed in hotel bar at night and wasn't disappointed with the service, even though it was busy. Car parking is an issue with a very small car park, left the car at a nearby stores car park without any problems.
tripadvisor.co.uk
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Arrived at the hotel to find the car park overflowing, one of the two disabled bays had someone with out a blue badge in it. We had a disabled traveler, with us, the hotel we great and sorted this out. Later we noticed a number of people returning from the town who had parked in the car park.

The Hotel was clean and up to the standard you would expect, the staff however were fantastic, nothing was too much trouble.

The location was great for the center of Town.

Breakfast was very good, again staff very helpful.

Suggestion for improvement - They had no read good English Beer on offer, such a same where there are so may good local beers, like Blond Witch for example.
tripadvisor.co.uk
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Quick check in and check out - that's what I like. Staff very friendly and helpful, and hotel well placed for the city centre. Room was good if not a little small, but clean (except for a black hair on the bath - I'm not that colour) and the underside of the toilet seat had not been cleaned.
Plenty of power points, decent telly - air conditioning a bit loud but okay. Nice bar area, and restaurant was good enough - very small onsite car park, but large bus station car park opposite - make sure you get a ticket from the hotel before you use the pay and display machine.
Free but slow cabled Internet, but can be upgraded to higher speed at a reasonable price.
Yes, overall quite happy.
tripadvisor.co.uk
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Arrived late after a terrrifying trip through a blizzard. Very speedy, efficient & friendly check-in. Both rooms were ready, lovely and warm AND contained additional treats of Creme Eggs, a fizzy drink and water. Both of my daughters were delighted. Went to bar for a drink, again received good service. Daughters each ordered a pudding as a 'night cap'. the standard of these was sufficiently high that I wish we'd been able to eat more extensively here.
Had a good night's sleep, and breakfast was excellent - one of the widest selections I have seen at a Holiday Inn branded hotel.
Car park is small, and it is a slight pain to park in car park by bus station. But it is close and cheap - £6 for 24 hours.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just a quick overnight in the HI, Preston. Weather outside was awful, so stayed indoors. Hotel was a bit chilly but the room was plenty warm. For £60 for 2 incl breakfast it was fine - room clean, service good, food ok. Couple of minor snags in the room and the bed could have done with a new mattress ! but overall, hit the spot. Only real grouse was the lack of car parking - we used free street parking about 500m away.... not the end of the world. Would have appreciated wifi in the room also....
tripadvisor.co.uk
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My husband and I stayed for one night at the Holiday Inn, Preston. The room was on the 7th (highest) floor and was very comfortable and clean. Toiletries were provided in the bathroom along with tea and coffee facilities (including decent sized mugs). The staff were very helpful and the food in the restaurant (both evening meal and breakfast) were of a very good standard. The only real downside to the hotel is that it has a very small carpark (only 30 spaces) which were all full when we arrived but we were allowed to park next to the traffic island and no damage was done to the car despite the reduced room to manoeuvre. Overall a good nights stay.
tripadvisor.co.uk
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I was at the Holiday Inn Preston for 2 night last week, I once stayed there some 10 years or so ago. I must admit I did not recognise the Hotel, the refurbishment has breathed fresh life into the old buildings. My room was on the 2nd floor and was clean and tidy, although a little on the small side. The usual problem with this hotel is the parking as there are only about 30 spaces you have to lug your cases across from the bus station NCP, pay for the hotels £4 parking ticket and then walk all the way back again to put the ticket on your car. Sorry if this sounds a bit petty, but after a hard days work & having driven 200 miles I could really do without that hastle.

Overall a pleasant hotel, I found it to be a bit noisy (on the city centre ring road) with the associated parking hastle, but modern, clean and comfortable rooms.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here for a few nights in February. This hotel is situated in a good city centre location, parking is a bit sparse though, maybe 30 cars? but there is a multi storey next door above the bus station. The hotel is nice and clean, good rooms and a good night sleep - in room internet free and I think wi-fi in the lobby is too, but I did not check this - I hope so because this is the way hotels are going now - and not charging daft sums - so well done Holiday Inn Preston - its a pity the rest of the Holiday Inn chain has not caught on yet. All the staff, especially the breakfast staff were very friendly and helpful. There is a reasonable bar food menu for the evening as well as a restuarant - Don`t see the point of noisy TVs in the bar area though - blaring away when nobody is watching - especially the football! I would definitely stay here again and I recommend the hotel. Well done
tripadvisor.co.uk
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We were impressed with the revamp this hotel has had - it felt very modern, nice new decor, good looking reasonable sized rooms, a very comfortable bed.
We also liked the roller doors used in the place of curtains - they keep out the light and looked very modern.
We didn't use the restaurant at night so I can't comment on the evening meal (we went out into Preston for our night out) - however we had the choice of a good range of food and drinks in the morning in the pleasant and stylish restaurant - we were very happy with with our cooked breakfast - which set us up for the day.
The staff were all helpful and friendly.
The hotel is near to the part of Preston we wanted to be near and had an onsite car park which was convenient. We will use this hotel when we next visit Preston.
tripadvisor.co.uk
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Only stayed one night but was very handy, found our way round, very clean accommodation and really cosy, rooms were perfect, staff we spoke to were really friendly, excellent value for money, loved it, will definately go there again xx
tripadvisor.co.uk
Source: tripadvisor.co.uk
Good location, friendly staff, clean environment, great breakfast.
Very good value for money. Only stayed one night but had no complaints at all. Only advice would be to get there early if you want to park in the on site car park.
tripadvisor.co.uk
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Stayed at this Holiday Inn whilst visiting Preston for a football match. The hotel was exceptionally clean and the staff very helpful. From the moment we opened our room door the warmth hit us which after being outside in the cold was welcomed. The beds were extremely comfortable which I was delighted with as I usually find it hard to sleep when not at home. The evening meal from the bar/grill restaurant was a little on the expensive side and you didn't get a lot but what you did get was very appetizing. Breakfast which was included in the price of the room was plentiful and the full English was cooked to order which was a refreshing change from having it sat around in trays where you help yourself as usually when it is self service it is half cold but the way they do it here it is piping hot.
The next time we visit Preston I will definitely book to stay here again.
tripadvisor.co.uk
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I stayed here on business recently. Its a tiny bit tricky to locate the entrance and is easy to shoot past but not too hard to rectify if you do go past it. A very warm welcome - in fact good service all round. My room was roomy, although unbelievably hot. I stayed during January and there was nothing I could do to moderate the temperature in the room. The windows don't open very far and the air con was less than efficient! It really was hot and the bed was a little bumpy/ springy so I had a few disturbed nights sleep.

My room and bathroom was clean and well serviced. The location is great and very central, although do be careful walking towards the centre from the hotel.... its a really tricky junction to cross just near the bus station so buses take a wide berth to turn into the bus station - it looks like they are going straight ahead then come at you! Just be careful, particularly if you have children with you!

Breakfast was nice and varied. The staff were really helpful and friendly.

The gym is very small and the step machine and treadmill kept breaking during my stay- I reported it so hopefully this has been rectified. Its a very small gym so you probably need to pick your times.
tripadvisor.co.uk
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Stayed one night (18/12) on business. Reception staff welcoming and professional. The rooms are perfectly adequate and the price is about right.
The hotel has a mini gym, cross trainer, cycle and running machine (not working when I was there) so if you are a gym goer then a good option. There is only one piece of each equipment so if busy might mot be great
Food was ok but nothing to set the world on fire and the staff in the restaurant and bar were polite and efficient
tripadvisor.co.uk
Source: tripadvisor.co.uk
i've stayed here a couple of times for a week at a time. the rooms are clean and functional, service from all staff is very professional. the best thing is the quality of the breakfasts, vast choice, good quality and excellent service.evening meals seem of a much better standard at the weekend than on weekdays.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This is a standard Holiday Inn; however, the staff were incredibly helpful. I stayed for 2 nights and everyone I came into contact with was genuinely pleasant, courteous and helpful. I say genuinely because I went to London afterwards, and stayed at a hotel where the standard, false facade was all too prevalent.

The breakfasts are also worthy of note. The kippers with poached eggs was a special order, but at no extra charge, and on both mornings were high quality and cooked to perfection.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed at the Holiday Inn last week. The hotel itself is OK, rooms are basic but fine. The food is OK but overpriced but that's the case with most similar hotels. The bar staff were great, Lee? And Lucianne i think their names were, were very good, helpful and pleasant though there seemed a lack of help/support from management that appeared to make their life harder which is a shame.

Overall I would stay again if I just needed somewhere for the night but the cost of the room and food don't represent value over a longer period. Also, the parking is beyond poor and people seem to resort to abandoning their cars or blocking others in due to lack of spaces.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here due to its location next to the guild hall, was plesently surprised, we normally stay in the upmarket hotels (Hilton etc) this was just as good if not better than some of them.
The bar was a tad expensive but that's to be expected and the car park was full so we had to park in the nearby multistory.
The buffet breakfast was fantastic as was the price we paid
Only thing we didn't like was finding an unflushed toilet when we checked into our room!!!!
tripadvisor.co.uk
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the rooms were immaculately clean. It was quiet and comfortable. the staff gave friendly helpful
service. My friends have not had much experience of Northern Warmth and were delighted
by the smiling friendliness of staff members.

We all enjoyed the top quality breakfast and the staff serving us were cheerful and helpful.
Sorry I didn't make note of any names to mention.
I am visiting friends nearby and have booked in to stay 7th and 8th December and am looking
forward to my return visit.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We snapped up a bargain to stay here at over 50% off and it was excellent, it meant we had to put up with a twin bed room but we were only stopping for one night and out visiting friends the whole time. The hotel is convenient to get to, right in the city centre. We were on the 7th floor so had excellent views of the city and Lancashire countryside beyond (despite the rain!).

Only downside is the tiny car park, but if you ask at reception you can buy 24-hour parking in the Bus Station car park for £4 (bargain!). Room was very clean, TV was good and has everything you need. We didn't have breakfast included and didn't eat at the bar. Ordered some drinks on room service and they were efficient.

If you're on a short stop over in Preston then Holiday Inn is a safe bet.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel is one of the bleakest, most miserable places I've stayed for a long time. The hotel is functional enough and provides all the services that guests require it just lacks any sort of ambience or sense of welcome. Extremely dim lighting in all areas of the building is part of the problem. It's as though they're running things off an emergency generator and is just creates a miserable atmosphere. The hotel's location is also thoroughly depressing - next to the bus station and the whole area surrounding the hotel is in need of redevelopment. The area outside the hotel is also very badly lit which adds to the whole melancholy experience. A couple of taxi drivers told me to be careful outside the hotel after dark and the area is frequented by unsavoury types. I didn't experience any problems myself in this regard but I can imaging some people, especially lady guests on their own might find the area a bit uncomfortable. I booked a double room and got two twin beds shoved together. Had one of those folding suitcase stands but there was literally nowhere to stand it. Bar area was depressing. Only used the restaurant for breakfast which was okay. Never received the complimentary newspapers that I ordered. Only one member on the desk during check out in the morning and she looked thorough miserable. She apologised for the wait but her tone and lack of smile or any sort of eye contact suggested she was running on auto pilot and totally brassed off. The hotel does the job in terms of roof over you head and bed for the night but I won't hurry back. Unfortunately Preston is not exactly blessed with a great choice of places to stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
If you overlook the fact that from the outside this hotel looks a bit like a Soviet office block it's not a bad place to spend a no frills night. Staff were friendly and helpful. Restaurant has a faint look of a 70's motorway service station but the food was surprisingly good, and the service prompt, efficient and friendly. My bedroom was quite small compared to a Premier Inn, as was the bathroom, but it did the job. I tried the Holiday Inn to compare with my default choice of a Premier Inn. On balance, I would opt for a Premier Inn, but that is not to say this Holiday Inn was a disappointment.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article