we travelled over 300 miles as a relative has become seriously ill and Preston was half way. We have stayed here before and enjoyed the experience.
All we wanted was a friendly smile and something to eat. The room is lovely as before.
It took ages for reception to make contact she was on the phone but she had someone else in the office with her I heard them in conversation.
We went to the bar for a meal the menu was not appealing last time we had a tapas selection.
I chose garlic mushrooms and baby tomatoes on ciabatta,. It was swimming in oil and cold and the bread was not toasted I must have had all of 2 button mushrooms thinly sliced.
My husband had haddock and salmon fish cakes mostly tasting of haddock they looked vey pre packaged. He also ordered a side of chips these were rock hard and uncooked. He returned them and asked for a refund which he received. All in all a disaster and tomorrow we have another 300 plus miles to travel. Very sad as we so enjoyed our experience last time with friendly staff in the bar and lovely food.

Only stayed for a night but was nicely impressed by the look of our room, unfortunately (? :) ) we got a twin room instead of double but it was never guaranteed that we would get a double. With all the little touches it is a great place to stay and its also in a walking distance to the shopping areas and other nice places you might want to visit. :)

Excellent stay here even though we only stayed the one night. The young lady on reception was very professional and helpful on our arrival. A quick and friendly check in. The room was very clean and tidy, With the usual complimentary shampoo and soaps, plus free basic wifi.

We hadn't booked breakfast, but we were able to upgrade on arrival. The breakfast was amazing a huge choice of Danish pastries, croissants, juices, yogurts fruits, cereals, and of course the full English, self service and plenty of it. It was constantly being refilled with freshly cooked items.

All the staff are very friendly and helpful. We managed to park on site for free, this was a bonus, we were not expecting.

Location could not have been better for us as we were seeing Paul Weller that evening at the Guildhall so only five minutes walk to the venue
We Would definitely go back.
For saying this is on a busy main road there is no traffic noise at all. We loved the wooden shutters in place of curtains, as really blocked all light out for a great nights sleep.
The only thing I would say in a negative way is there was only enough tea and coffee for one drink each, as we are big tea drinkers we would have liked a few more, but I'm sure if we had asked we could have been supplied with some more.
All in all excellent service.
Thank you

A quick and friendly check in. The room was clean and tidy, with additional touches e.g. Pillow choice, complimentary shampoo and soaps, plus free basic wifi.

We booked a special offer night which included breakfast. The breakfast was lovely, a choice of croissants, juices cereals, and of course the full English, of which the sausage and bacon were fantastic.

All the staff are very friendly and helpful. We managed to park on site for free, this was a bonus, we were not expecting.

Location could not have been better, only five minutes walk to the Guild Hall and the Town Center. Would definitely go back

Stayed here for one night in June and it was a pleasant, good value stay. The rooms were clean and comfortable and there was a free car park. The location was also pretty good in central Preston,
We are visiting Preston in November and will probably stay here again.

We decided to spend a night in Preston as we had not visited this city before and thought we would also use it as a stop off place to visit Blackpool and Southport. From that point of view it met our needs. The hotel is one of the first places you will see if you arrive on the A6 from the south if you are driving. As you approach the large roundabout take the turn off for the bus station but keep to the left for the hotel car park or you will go up the ramp into the car park. There is complimentary parking costing £4 at this car park but you must pay at reception in the hotel first to get the 24hr discount. The reception is on the first floor and not the ground floor. If you arrive by bus then the bus station is next door if you arrive by train it's about a 20-30 min walk across the city centre. Our room was on the 7th floor but I could still hear the traffic outside as I am a light sleeper. Our bed seemed on the hard side and so that also did not aid a great nights sleep. Use this hotel for a stopover but if you visit Preston the walk is not pleasant to the eye passing run down areas of the city and you have to cross the road to keep on a pathway. Good value.

Can't complain for a one night stop. Rooms fine and clean, bar OK. Everywhere looked quite modern and clean so really can't complain.

Was a busy morning on the Sunday so could have done with a few more staff floating around, however that said would come again.

Only downside is the utterly inadequate car park for this size of hotel!!!

we stayed here for one night, during our trip to Lake District. On the whole very pleased with the hotel. great location and staff are fantastic.
Breakfast is great too - full English and well cooked with a good spread.
only slight drawback is the lack of parking, mainly due to the central location. We can easily park at the massive secure car park just across the hotel for a reasonable £4.00 per 24 hour period. But I feel there were a lot of cars that were not hotel guest and I reckon this can be better enforced so as to be fair to hotel guests, hence the 4 stars.
Room wise the usual high standard of a Holiday inn was prevalent. Nothing to complain about but was very good.
Would happily stay here again and would highly recommend it if you're looking for a hotel in Preston.

Stayed here for two nights, wanted to be near Blackpool but not in Blackpool if you know what I mean... The hotel has 3 stars, is quite modern in the centre of Preston - sadly with a car park far too small for the number of visitors at the hotel. Both nights I had to park across the road in the rather run down bus station car park at a cost of £4 per 24 hours.

The staff were warm and friendly, the rooms were a bit small - but clean and fresh. I enquired about breakfast and they have a great offer (I guess only at weekends) £10 per room - at first I presumed this was per person, but per room it provides good value.

The breakfast staff and supervisor was really friendly and they were always replacing food as things ran out. There was free wifi at the hotel, but it was rather slow - if you want the high speed wifi then it costs extra. Managed to get a good 3G signal in Preston so wasn't really bothered.

I would certainly return at the right price, I usually prefer staying in Lancaster due to their health club and facilities but the proximity to Blackpool was quite good.

On my way to Blackpool and needed a reasonably priced stop over. This hotel fits the bill although a late arrival meant I was relegated to the overfill NCP car park across the road. Bit of a trek as you also had to display a ticket provided by the hotel. That aside, the room was clean and tidy as you would expect of holiday inn. Breakfast was better than the usual HI std.

I'll start this with the plus points: It's centrally located, and it's cheap.
However, the reception is on the 1st floor - which is frankly weird. You can't use the lift from the ground floor, you have to go up the stairs to the 1st floor reception in order to use the lift. We were baffled as to why any hotel would have the reception on the first floor and no-one to greet guests as they arrive into an empty lobby!
Parking is atrocious. Tiny car park, no room and people constantly circling like sharks for spaces. When the car park is full, you have to park in the bus station car park (which, in all the years I lived in Preston, was always an appalling place and still is) and pay £4 per day for the privilege. I used a hire car, and was not keen on leaving a vehicle I wasn't responsible for in a dark and dingy car park overnight, so my daughter stood in a parking space for me when one came available and fended people off while I moved the car!
Due to our schedule, we had to take breakfast in our room. To say it was a rip-off is an understatement. We ordered toast for 2 and yoghurt with fruit. £2.50 for toast, £3.50 for fruit and yoghurt - we were expecting some kind of fruit salad, but it consisted of a pre-bought (sugar laden) probiotic yoghurt, a banana and an apple! For £3.50. The toast was cold and soggy, we weren't provided with enough cutlery or plates, and our tray remained outside our room for the entire day and was still there in the evening when we returned to the room. The following day, with a similar schedule, we only ordered the toast. This time, we were charged £8 (£3 of which was a 'tray' charge) and no plates were provided.
In this day an age, it's also shocking that there is no wi-fi available - either free or paid for. There is high-speed internet via a cable connection, but if you don't have a PC with you (we didn't, I prefer to use a tablet or my phone) that doesn't really help. When I'm on holiday in Turkey, every cafe, restaurant, hotel and bar has free wi-fi available, and yet you can't get that in a hotel in the UK.
I wouldn't say the hotel was bad - it was acceptable for the price - but I wouldn't stay there again because of the parking issues, the appallingly expensive room service and the lack of wi-fi. I shall continue my quest for a single decent hotel in Preston!

stayed here for one night on the way to isle of man with coach trip. unlike the previous gentleman who complained about the food for coach passengers we found that our meal was very good although we had a half hour wait for our starters and quite enough. the staff were very friendly and helpful. yes the drinks are expensive so go out for a drink. the room was clean and comfortable so we were quite satisfied with our overnight stay..

Having come from an excellent HI, I was brought back down a bit. HI Preston, obviousely has had some upgrade, but reception is tired with worn out carpets. Initially reception lady was not the beaming greeting, but she did improve as booking in continued. My later return for Internet sort out was greeted with a smiley bubbles sorting out sort of girl!
Room was comfortable, clean, with the normal corporate look, adequate for the 1 night stay, bathroom clean but in need of a makeover as paintwork and flooring looking tired.
Resturant, mm not that good, I asked if the veg selection was frozen, No, it clearly was a selection of frozen veg! Thai chicken salad came, not sure where the salad was, but give then their due they took it away and returned it with what I was expecting to see the 1st time, and no charge, which is not what I was particularly looking for, but I am sure my company will be pleased at the reduced food bill!!
Can't comment on breakfast as writing this the evening before. Would I stay again, possibly, it would be good to see all the HI chain coming up to the decor and modern standard of last nights hotel, HI at scotch corner!

I stayed here some time ago and im just doing all the reviews on the hotels Ive stayed at anyways i stayed here in January & July 2013, the hotel used to be a posthouse and its had a decent refurbishment since then, its got lifts to the reception which is based on the 1st floor so as you enter the building you see just some lifts dont worry just either use the lifts or use the stairs next to it? the staff are really decent! ive stayed in 4/5 star hotels for many years and seem staff in them places really rude and burnt out well at the Holiday inn Preston the staff was all lovely! well presented and just a really nice Vibe was in the air, the food was really good and the bar is positioned near the lifts so very convenient to get back to your rooms, reception staff was very nice smiles and positive no signs of pressure or tiredness, the housekeeping really did a fantastic job of keeping the rooms clean & i am big on attention to detail! so thanks HK, i stayed there for 3 days in January and july this year (2013) and enjoyed every moment of it, the only thing i wish it had was a gym/pool but due to the nature of the hotel this isnt possible, there is however an old nightclub underneath the hotel on the ground level that hasnt been used for many years its a shame the company wouldnt invest and make that a Gym/pool as its easy big enough and would encourage a lot of repeat business..thanks to everyone at the hotel :-)

The first thing you notice about the Holiday Inn, Preston is that there is nowhere near enough parking for a hotel of this size. There is a pay and display next door to the hotel, but there is a car park in front of the hotel, but this only has 30 or so spaces and the hotel is a big 'un!!

When in the hotel it's clean and tidy and the staff are very pleasant and helpful. When I had checked in my colleague and I went to the bar and ended up paying over 8 pounds for just 2 drinks. This does match previous experiences I have had in other Holiday Inns.

The rooms are good, but unfortunately I had an adjoining room and through no fault of their own,their own, whoever was in the room next door woke me in the morning. The facilities in the room are sound enough including a decent shower.

As the drinks are so expensive, we had a walk into town and found that there are plenty of pubs and restaurants including the obligatory Wetherspoons, so I would advise you to eat and drink out of the hotel.

Breakfast was very good with plenty of choice (full English, cereal, fruit etc.) and the staff in the restaurant were extremely polite and professional.

All in all, I'd definitely stay here again and it's only the parking and the pricey drinks that let it down.

Family friendly food and great service. Even managed to impress the 2 vegetarians in our group.
Location great with 5 mins walk to shops and market.
Some rooms need a little more attention to detail ie bedside table but really not a problem as all staff showing great team spirit and attention to detail.

The holiday inn Preston is much like any other holiday inn with one exception the dinner service for coach tour guests. Unlike the normal holiday inn dinner service portions served to coach travellers are pitifully small, the choice of main course were a quarter of a chicken breast in sauce, half a fillet of fish in sauce or a quarter of a stuffed aubagine for the non meat eater. The vegetables were undercooked (raw). Starters and deserts were also small.
I must stress that this was a coach tour and normal meals may have been better.
The breakfast was far superior being of normal holiday inn quality with a wide choice of continental and cooked choices.
Rooms again are up to the normal holiday inn standard of comfort.

Our stay at the hotel was okay. Check-in was quick and easy the room offered us all we needed. The location was good with easy access to Preston within easy walking. Parking was easy using the bus station car park opposite

cleanquiet tidy rooms with all usual freebies. very helpful staff. breakfast brilliant - wide choice available. town short walking distance away. taxi under a fiver from train station. lifts quick to work and access. bar a bit pricey but you do realise this staying in hotels.

We stayed here for two nights in June, we had prebooked so booking in was quick and easy. The room is a decent size with a toilet and shower room en-suite. There was a kettle for making tea or coffee but only enough milk for one cup, I went to ask at the bar for more milk and had to wait nearly 10 minutes to get served even though there were hardly any customers in the bar.
It was very expensive for a weekend visit but can be cheap to visit mid-week.
It has easy acess to the ring road of Preston and is close to the Motorway, didn't try the food but it looked expensive on the Menu so choose to eat out.

We stayed overnight en route to Scotland for the second time. Our room was excellent, with all necessary items and we enjoyed our meals. The restaurant staff were lovely, friendly and efficient, notwithstanding the fact that the air conditioning was not working properly and they must have been melting on a very hot evening.

Our only problem was that the air-conditioning in the room didn't work correctly (kept shutting off after 30minutes or so.)

An overnight stay gave us a room overlooking the car park which was quieter than others we have had facing westwards.
The room was clean and functional, in room refreshment supplies were minimal,2 sachets of tea, coffee and sugar, more available on request.
Dining room under pressure at breakfast as approx. 60 people arrived at the same time, lengthy waits resulting at the hot food server.

I am usually very happy to use Holiday Inns when I want relatively cheap accommodation that is clean, smart and provides all the basics +. However, this Holiday Inn did not meet my expectations. It can only be described as a little tired. In addition, although my friend and I asked separately for wake up calls, neither of us received them. The reception was most apologetic but such an oversight could be disastrous. On other matters - charging my kindle, pleasantness and efficiency in dealing with check-in and check-out the staff were very good at the front desk. Not so in the restaurant. The waitress did not know the ingredients in one of the dishes - from the regular menu. There was little style in the service. The food was plentiful and better than expected and the breakfast was very good. I think that attention to refurbishment and some additional staff training could iron out the problems, but I am now a little cautious about seeing Holiday Inn as a brand from which I can expect a thoroughly positive experience.

Stayed here for one night on a business trip. Check in was fine with friendly and helpful reception staff. Room was fine an a relief it had good air con ad it was a very warm day and night. Room did suffer from traffic noise... I had a room overlooking the ring road.....and noise was a constant background despite double glazed windows. Bed was lovely and comfy and bathroom was clean with a good hot shower over the bath. One comment though....only one toilet roll and no spare, not a big deal if you are a solo traveller but could be an issue if you are a couple!
Location isn't the greatest....one side you have the main road and other side you have the bus station and about 5 mins walk back to the main restaurants n shops. Walk from rail Stan along ring road isn't too nice either...very dusty and I wouldn't feel safe doing it after dark either.
Breakfast was buffet style...a good selection of hot and cold foods which were replenished ad needed. Again another small criticism, it would have been nice having my own cafettiere of fresh coffee instead of having to get the waitress's attention for a coffee refill.
Minor points though for what was a nice stay, albeit just for one night.

Typical 70/80s concrete curve. My room was small and a little tired. The road noise (if on the Ringway side) could be distracting. Ask for a room on the bus station side ( but don't expect a view). The aircon was unobtrusive. I rarely leave it running overnight, even if its hot(as it was), as most make too much noise. The restaurant has solid fare. Almost pub food really, but tasty and the staff very friendly. location is handy for Preston centre, a short walk, and in ten minutes you can be wandering the banks of the Ribble too. I probably wouldn't go out of my way to stay here, but acceptable value for an older hotel.