Holiday Inn Preston

4.3/5 based on 1607 reviews
Latest Reviews
Good location being in the city centre however minimal parking on hotel grounds which means you have to park at the 'airport-sized' public car park across the road complete with extremely narrow entrance! not ideal if you have a lot of luggage. My room was situated on the main road side so there was a fair bit of noise throughout the night but to be expected. Room was clean and comfortable
tripadvisor.co.uk
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as you would expect from holiday inn. good location as town centre only 5 mins walk. and plenty to choose from for food. parking a problem. lack of space means you have to pay for the privilege of parking away from the hotel and carrying luggage. not expensive just hassle. especially as it rains a lot. hotel okay and rooms decent.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I had arrived late at night after being unable to get home for a family crisis - a lone female traveller, slightly distraught and in a strange city. The hotel staff that night took customer service to the highest level - in particular "Tom". A big thank you to him as it was much appreciated. I hope Holiday Inn realise what a gem they have with him!
Hotel was great, nice and comfy, reasonably priced and a good breakfast served by friendly and welcoming staff.
tripadvisor.co.uk
Source: tripadvisor.co.uk
As with most Holiday Inns there is nothing special to say about the Preston Hotel, but it's clean, has parking (but limited), staff were pleasant and breakfast at £5 was very good value. Close to the town centre, but next to the bus station so not an affluent end of town.... if there is one in Preston!
tripadvisor.co.uk
Source: tripadvisor.co.uk
really nice hotel, beautifully furnished lovely soft furnishings. Convenient for centre of Preston. Excellent staff, excellent breakfast and evening meal fast efficient service. Only problem minimal parking ok if you book in early have pick of spaces we made the mistake of going out to fill up with petrol before going home early next day. We then couldn't park car had to pay in multi storey car park next door a voucher was provided by hotel but did not cover full cost. It would be better if a space was allocated when booking then anyone else booking could be told no parking available. It would cause less angst amongst guests.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Noisy. Typical of the chain, somewhat cheap and spartan accommodations. Rooms were small, but clean. No check-in or checkout hassles. The breakfast was a plus. Beyond that, pretty much an unexciting booking that met a stopover travel need. Average.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Can't imagine a more generic hotel experience. Felt like I may have been the only guest present, some areas look like they are in need of some TLC however the reception and mezzanine areas recently redone.

Great location, two minutes from the town centre and with easily accessible parking At the front.

Hard to express any distinct feelings negative or positive towards the place
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stopped at this hotel for one night on the return from our tour of Scotland with GB Tours.
Ideal stop over. Good room, food and staff. Could not have been better in any respect. Would certainly stay here again. Dinner was Good and what a fantastic breakfast.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Clean, comfortable with lovely staff. Breakfast was plentiful with ample choice. I had the haddock with a poached egg and would recommend it. Our room was on 2nd floor but wasn't noisy at all. Very convenient for bus to visit our family. Definitely stay again
tripadvisor.co.uk
Source: tripadvisor.co.uk
On a group tour so accommodation booked for us. Luggage in advance was helpfully placed in our rooms so avoiding a scrum when our coach arrived to drop the group off. The lifts were a pinch point with an 8 person limit but room for ftve max with hand luggage and an overload voice alarm if more than four of us got in....
No 13 amp socket by the bed for my CPAP machine but a quick visit to reception and one was delivered about five minutes later. Full marks.
Rooms slightly small and we had to sit our shared and hinged suitcase on the desk that is power socketed for laptops etc.
No in-room wifi although that is promised. Meanwhile an IDSN socket with two options of free limited bandwidth or paid access for higher usage. Seems fair to me and the limited bandwidth option worked fine for me.
We were fed by our tour co so did not eat at the hotel
tripadvisor.co.uk
Source: tripadvisor.co.uk
Without exception the staff here may be the friendliest, most helpful I have experienced. They are friendly while maintaining their professionalism. The front desk, the bar staff and those serving our breakfast all made our stay better than we could have hoped for.

The hotel is in a central location, clean and comfortable. We got an excellent price £43.00 for a Saturday night, free parking, (though limited) and breakfast was very good quality and extremely good value at only £10.00 per room.

The hotel building is standard fair really but it is worth staying here just to know the staff will go out of their way to help you and genuinely make you feel welcome.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stopped on our way back from Scotland for just one night, in a coach so parking was not a problem.
Check in very easy and quick, room on the fifth floor over looking the main road so was able to listen to the police cars racing about late at night but if you stay in the town centre what do you expect.
Two really good points to tell you about this hotel that impreessed me.
One, there was a face flannel in the bath room, very unusual these days but a nice touch as my wife always has to take here's with us every trip.
Second, the T.V has a stop on it on the volume control so that you cannot upset the room next door if they are trying to get an early night. pity other hotels do not follow suit.
Staff went that extra mile for us and I even gave one waitress a cuddle as she was so good to myself and my wife.
Thanks for making our one night with you worth remembering ROY
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel has had a little facelift since my last visit, but the impact is limited and the attention to detail is missing. For example they have fitted the curved shower curtains, which are nice but they haven't made good on the old fittings (see my photo).

Given the average food, location and lack of parking... it's a bit over priced.

Great redeeming feature... the staff that are amazing.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Staff all very helpful and friendly. However i would not recommend eating here. Food not good. Especially avoid curry which appears to be tomatoes with curry powder and chosen protein. I had risotto after previous experience of curry last year. However rice undercooked in risotto. Serving and reception staff lovely though
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for two nights during the week , we did not find it too busy but parking was quite limited and we had to use the city car park which was subsidised at approximately £10 per 24 hours, there was parking on site available but it was limited and full
The rooms were on the quite small side but the service by the staff was good and a credit to the hotel
tripadvisor.co.uk
Source: tripadvisor.co.uk
Had an overnight stay at this hotel in March, had problems with my card when pre-booking but the staff called and were extremely helpful throughout. Room was very clean and warm on arrival, overlooked the bus station but no noise issues at all. Stayed in hotel bar at night and wasn't disappointed with the service, even though it was busy. Car parking is an issue with a very small car park, left the car at a nearby stores car park without any problems.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Arrived at the hotel to find the car park overflowing, one of the two disabled bays had someone with out a blue badge in it. We had a disabled traveler, with us, the hotel we great and sorted this out. Later we noticed a number of people returning from the town who had parked in the car park.

The Hotel was clean and up to the standard you would expect, the staff however were fantastic, nothing was too much trouble.

The location was great for the center of Town.

Breakfast was very good, again staff very helpful.

Suggestion for improvement - They had no read good English Beer on offer, such a same where there are so may good local beers, like Blond Witch for example.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Quick check in and check out - that's what I like. Staff very friendly and helpful, and hotel well placed for the city centre. Room was good if not a little small, but clean (except for a black hair on the bath - I'm not that colour) and the underside of the toilet seat had not been cleaned.
Plenty of power points, decent telly - air conditioning a bit loud but okay. Nice bar area, and restaurant was good enough - very small onsite car park, but large bus station car park opposite - make sure you get a ticket from the hotel before you use the pay and display machine.
Free but slow cabled Internet, but can be upgraded to higher speed at a reasonable price.
Yes, overall quite happy.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Arrived late after a terrrifying trip through a blizzard. Very speedy, efficient & friendly check-in. Both rooms were ready, lovely and warm AND contained additional treats of Creme Eggs, a fizzy drink and water. Both of my daughters were delighted. Went to bar for a drink, again received good service. Daughters each ordered a pudding as a 'night cap'. the standard of these was sufficiently high that I wish we'd been able to eat more extensively here.
Had a good night's sleep, and breakfast was excellent - one of the widest selections I have seen at a Holiday Inn branded hotel.
Car park is small, and it is a slight pain to park in car park by bus station. But it is close and cheap - £6 for 24 hours.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just a quick overnight in the HI, Preston. Weather outside was awful, so stayed indoors. Hotel was a bit chilly but the room was plenty warm. For £60 for 2 incl breakfast it was fine - room clean, service good, food ok. Couple of minor snags in the room and the bed could have done with a new mattress ! but overall, hit the spot. Only real grouse was the lack of car parking - we used free street parking about 500m away.... not the end of the world. Would have appreciated wifi in the room also....
tripadvisor.co.uk
Source: tripadvisor.co.uk
My husband and I stayed for one night at the Holiday Inn, Preston. The room was on the 7th (highest) floor and was very comfortable and clean. Toiletries were provided in the bathroom along with tea and coffee facilities (including decent sized mugs). The staff were very helpful and the food in the restaurant (both evening meal and breakfast) were of a very good standard. The only real downside to the hotel is that it has a very small carpark (only 30 spaces) which were all full when we arrived but we were allowed to park next to the traffic island and no damage was done to the car despite the reduced room to manoeuvre. Overall a good nights stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I was at the Holiday Inn Preston for 2 night last week, I once stayed there some 10 years or so ago. I must admit I did not recognise the Hotel, the refurbishment has breathed fresh life into the old buildings. My room was on the 2nd floor and was clean and tidy, although a little on the small side. The usual problem with this hotel is the parking as there are only about 30 spaces you have to lug your cases across from the bus station NCP, pay for the hotels £4 parking ticket and then walk all the way back again to put the ticket on your car. Sorry if this sounds a bit petty, but after a hard days work & having driven 200 miles I could really do without that hastle.

Overall a pleasant hotel, I found it to be a bit noisy (on the city centre ring road) with the associated parking hastle, but modern, clean and comfortable rooms.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here for a few nights in February. This hotel is situated in a good city centre location, parking is a bit sparse though, maybe 30 cars? but there is a multi storey next door above the bus station. The hotel is nice and clean, good rooms and a good night sleep - in room internet free and I think wi-fi in the lobby is too, but I did not check this - I hope so because this is the way hotels are going now - and not charging daft sums - so well done Holiday Inn Preston - its a pity the rest of the Holiday Inn chain has not caught on yet. All the staff, especially the breakfast staff were very friendly and helpful. There is a reasonable bar food menu for the evening as well as a restuarant - Don`t see the point of noisy TVs in the bar area though - blaring away when nobody is watching - especially the football! I would definitely stay here again and I recommend the hotel. Well done
tripadvisor.co.uk
Source: tripadvisor.co.uk
We were impressed with the revamp this hotel has had - it felt very modern, nice new decor, good looking reasonable sized rooms, a very comfortable bed.
We also liked the roller doors used in the place of curtains - they keep out the light and looked very modern.
We didn't use the restaurant at night so I can't comment on the evening meal (we went out into Preston for our night out) - however we had the choice of a good range of food and drinks in the morning in the pleasant and stylish restaurant - we were very happy with with our cooked breakfast - which set us up for the day.
The staff were all helpful and friendly.
The hotel is near to the part of Preston we wanted to be near and had an onsite car park which was convenient. We will use this hotel when we next visit Preston.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Only stayed one night but was very handy, found our way round, very clean accommodation and really cosy, rooms were perfect, staff we spoke to were really friendly, excellent value for money, loved it, will definately go there again xx
tripadvisor.co.uk
Source: tripadvisor.co.uk
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article