Holiday Inn Preston

4.3/5 based on 1645 reviews
Latest Reviews
Friendly, welcoming staff. Car parking no problems but I can see how on busy days it could be a problem. Room service speedy and polite. Breakfast was nice, plenty of choice. Overall a good place to stop. Could do with having a couple of family rooms as had to book two rooms to accommodate me and my two children.
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Good hotel with great staff. The room was spacious and clean, overlooking a main junction but it was very quiet and has free wifi.
The bar has a good menu and on a Wednesday there is a theme night where you can eat as much as you like with a drink for about £14.
Car parking is limited but if you arrive after 6 and are leaving early ask the receptionist about parking next door.
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Exactly what you want for a quick one night stay for a respectable price, comfy bed. Good quality English breakfast and location near the train station for the journey home is convenient! Recommend for football fans looking for an away stay!
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Decent rooms for £40. Next to the train station- not exactly glamourous!

Have to wait at reception as there is only one person serving- so it could take 10mins to wait to check in and similarly if you card swop doesn't worked which happen about 2-3 times a day- even keeping in Mind not you put it near the mobile!

The back facing is noisy due to the busy cross roads! Would be better if reception could be less one tract minded!
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Stayed for one night whilst at a work night out, the staff were brilliant. So friendly. Came i pretty late and were very welcoming. The front receptionist was great. Would definitely stay again and would recommend.
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We booked 3 double rooms for 2 nights at £75 each room per night including a really excellent Full English Breakfast. Reception staff were very welcoming. Our rooms were comfortable. Hotel is very close to the central Bus Station and a 10minute walk to the Mainline Train Station. Near the main shopping street - Fishergate and some good restaurants.
tripadvisor.co.uk
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Stayed for two nights at short notice at the beginning of December.We paid 90 sterling per night for a twin,which in my opinion was pricey,but the room was quite adequate and although on the outer side there was no problem with traffic noise.
On arrival I needed to re-print a boarding pass but for some reason reception were unable to do this, but to be fair directed me to the library downtown where I got it sorted.
Breakfast was ok - good selection of cereals,fruit and the usual english breakfast which was very good.Location was good close to the centre and the bus and train station.
tripadvisor.co.uk
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We stayed here for one night as we were in town for a social evening.
Holiday Inns are more or less the same worldwide, and this one was no different.
Room and bathroom were clean. The room although small was adequate for a one night stay.
Only one packet of biscuits, and two small cartons of milk for tea and coffee. Why do hotels only leave the bare minimum amount of milk?
The bed was fairly comfortable.
Breakfast was buffet style. The fried eggs seemed to be made of rubber, they were so hard! A varied selection of different items were available.
Situated close to the town centre, a 10 minute walk.
Wi-Fi was hopeless. Very slow, and kept freezing up.
I used this hotel as I am a loyalty card holder.
OK for a one night stay, but would not like to stay longer.
Lancashireman.
tripadvisor.co.uk
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Stayed here for one night in December when in town for a social event. The hotel is about a ten to fifteen minute walk from Preston Railway Station ( A black Hackney Taxi ) refused to take us from the station because it wasn't far enough!). It is located in the Town Centre and is near a busy road on one side ( which is the side where we were), but I didn't notice any road noise.

At Check in the receptionist was very welcoming and friendly and quickly had us on our way to our rooms. The room was very modern and well appointed and while it may not have been big enough or suited to a long stay, it was absolutely fine for an overnighter.

We had quite a late night and didn't get home till about three in the morning. Despite being residents we couldn't get a drink at bar but were offered drink via room service. I don't really have any complaints about this, I just got the impression the night porter didn't want us sitting around in the public areas.

Breakfast was average. Cereals, Continental and full English were on offer, but the cooked breakfast didn't appear very appetising and so I stuck with toast and coffee. If you are "room only" a good quality coffee and bacon roll can be sourced just down the street toward the shopping centre. I paid £60 bed and breakfast for a twin room which was good value for money. A reasonable stay ( almost worth 3.5 out of 5 ) but only if you make your stay short.
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Arrived to be made very welcome by Julie who expertly checked us in with a smile and friendliness only to be found in the north of England. Very helpful in helping with a map to find somewhere to dine out and booked a taxi for us.

Hotel is a Holiday Inn - similar mold to them all, only gripe was that the mattress seemed old and really needed upgrading.

Breakfast was a standard buffet - and than goodness they kept my coffee cup topped up!
tripadvisor.co.uk
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Stayed here for a few nights due to a business trip. Not a bad place. Convenient for the town centre, short drive to the station. Preston station is a bit rough, keep your bag close! On the 4th floor, noise from traffic and police sirens is annoying, you are right in the middle of town and can only see cement all around!

Rooms have all you need, would have loved daily biscuits but they only replaced them one day. And why do hotels insist on leaving only 2 milks for the coffee, wouldn't cost much to leave a few more!

Rooms comfy and clean, room service available at a charge. Menu not bad but typical British Hotel food, pasta, burgers, meat etc nothing to write about. Deserts are good.

Staff friendly, be careful if you are rushing for breakfast, there was a queue every day. I would have been happy to sit with another person as there were lots of tables with only 1 person on. Just be ready to wait. Hotel will call a taxi for you...make sure you get in the right one! I got a good telling off..off one of the drivers one day who had waited for me, I had got in another taxi.

Wifi is rubbish! very slow and takes ages to log on...may be worth paying for an upgrade!
tripadvisor.co.uk
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Great Hotel In The Heart Of The City!

This large Holiday Inn is situated in the heart of Preston. Reception is on the first floor, lifts or stairs were available.

Wifi in the room was free using an ethernet cable.

Parking was very limited but staff allowed us to park on a 'drop off' area overnight.

Breakfast was great, and eat all you want buffet style.

A much better option than the poor/average Holiday Inn Lancaster just up the road!
tripadvisor.co.uk
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I am going to declare bias. I lived in Lancashire for most of my adult life and I love Lancashire and all who live there. On the other hand I have really bad memories of Preston bus station on a windy rainy winter's day. And this place is next to the bus station.

Ok, this hotel is next to the bus station, arguably the most windy in europe and suffers from being "modern" and the hotel next to it fits in perfectly. Totally without any redeeming architectural features.

BUT. if you need to be in Preston or it is remotely convenient for you to be there then I can recommend this place. The rooms are excellent and if the one I was in was anything to go by then they are well appointed and well maintained. Fabulous mattress and pillows, nothing to moan about there.

We were on a DBB on a coach trip........normally a precursor to a disaster story............well all get back in your boxes. Dinner was superb, breakfast was magnificent.

This place is offering a good value stay in the main. Don't drink there for heaven's sake. Find a Weatherspoon's or go teetotal. Booze is a complete rip off...........................if you can get someone to serve you.

And if you are there on a Sunday morning, leave early, they start singing hymns (of a sort) on the ground floor and it's not a good sound.

One final point. For a hotel opened in 2001, the glazing is pure 1977. Must have been a leftover. It works, just archaic.

xx
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Stayed at the Holiday Inn Preston on the nights of 12th and 13th November. All the hotel staff were pleasant and friendly. I was in room 505 which was clean and very comfortable. I ate in the bar area both evenings and had two very enjoyable fish meals. The breakfasts were brilliant, so much choice and well presented.
The only downside to the hotel is the parking. I arrived at 19.00 on the first night and the car park which only accommodates around 30 cars was packed solid. I was told I could park in the bus station car park which wasn't ideal as I felt it was not secured. On the second evening I managed to find a small area in the car park in which to squeeze in my Smart Car.
tripadvisor.co.uk
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When staying away for a night or two my expectations of a decent hotel is that I can get a good night's sleep, have a good shower and that they serve a decent breakfast. The breakfast was five star, a superb range of items to help yourself to that all looked fresh. One of our party asked for something else and it was provided without a problem. The shower was also top notch. I'm 6ft4 and hate it when I have to crouch under a shower that dribbles out water at varying temperatures. This was high enough to accommodate me, showered water properly and and at an easily changeable temperature. So 5/5 for two of my personal criteria, but what about a good night's sleep? Well the bed was certainly comfortable, and the pillows were firm too. There was no noise from outside the building or room; however, upon arriving I noticed there was a noise created by the wind outside that was so loud it drowned out the TV. When coming back from grabbing a bite to eat it was still present. It didn't actually stop me from falling asleep, though the person I shared the room with complained to me that it did interrupt heir sleep. By morning the noise had gone, and we presumed that it was caused by the curved shape of the building coupled with wind direction. No-one else in our party had any such noises in their rooms. Basically I enjoyed the stay but have to make you aware that there is the possibility of the wind noise problem. It wasn't paid for by me so I cannot comment on value for money.
tripadvisor.co.uk
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Right in the middle of Preston so great for location but this comes with downside of too few parking spaces in the hotel car park and also rooms on the northern side can be noisy, but south side overlooks the monstrous (now listed) concrete Preston bus station. Staff more than make up for these niggles
tripadvisor.co.uk
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Platinum member who here overnight on business for first time in a few years. Room rate was a real bargain (corporate rate). The hotel isn't visually appealing but I was greeted by very friendly staff and despite a large group arriving in front of me I was dealt with quickly and efficiently. The hotel was immaculately clean and the bar was quite modern and tastefully laid out. Room was fine - very clean again. Dined in the evening and selected the Table d'hote menu (£14 for two courses). Food was fine, not brilliant, but at that price you can't complain. Wifi was available throughout but quite slow, with an option to upgrade to high speed (for £5 I think - can't knock them for trying to make extra cash). Breakfast in the morning was smooth - waitress deserved a medal for turning tables and speedily getting me tea. Sausages were good quality (a bug bear of mine with other Holiday Inn I stay at regularly) and the other breakfast items were hot (warm at best at some other IHG establishments). Check out was smooth, taxi ordered and arrived. Job done.

I live during the week in hotels and this place ticks the boxes and lets me accrue more loyalty points ready to blow them on a great Intercontintal hotel stay so I will be back! Thanks Preston.
tripadvisor.co.uk
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The hotel is a typical Holiday Inn layout and decor. Rooms are a reasonable size, although the bathrooms are very small. The rooms have secondary double glazing that does not keep the traffic noise out if you overlook the ring road and collect condensation. The location, next door to the Bus Station, is handy for the stores, Guild Hall etc. parking is limited, but there is a close by multi-storey car park.
tripadvisor.co.uk
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Stayed there last night. Outside looks a bit uninviting. On entering was amazed just how lovely it was!
The hotel was lovely nice inviting lounges lovely staff very helpful even searched for an umbrella for me.
Rooms immaculately clean and very modern. Price was very reasonable.
Breakfast was lovely . No complaints whatsoever will definitely be staying here again. Thankyou.
tripadvisor.co.uk
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Looks pretty grim outside, but it was quite nice inside. I had a good night sleep, the room was quiet and clean. The staff were friendly, however during my reasonably short stay there were quite a few silly mistakes made. I would stay here again.
tripadvisor.co.uk
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This is a lovely hotel with an excellent buffet style breakfast, we had a nice room on the 7th floor which was clean and suited our needs :) I would of given a 5 star review, however Colchester football team were staying there and we were overlooked at breakfast and the duty manager was obviously in awe of this and ushered the players through at breakfast without a cursory check of room numbers, whereas we had to wait and duly gave our room number and told to sit anywhere, double standards, but it didn't distract from our stay and we will stay again as it suits our needs :) thank you for a comfortable stay
tripadvisor.co.uk
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I can think of nothing warm and positive to say about this place. It was not particularly attractive, and parking facilities are minimal.

I used the bar in the evening, and sat next to a very unpleasant individual who ate his (looked like) chicken curry with his fingers, scooping it up with his chips - grunting all the while. Now, to be fair, the hotel isn't directly responsible for its clientele, but I wonder if it says something about the people who choose to stay there? Don't know. Anyway, didn't linger long in the bar.

I was room only (£77 midweek paid in advance) - I didn't want a full breakfast, just some tea and toast. They tried to sell me a full cooked breakfast (£13) but I pointed out it would only be £5 if I ordered tea/toast in the lounge - and would be more work. Grudgingly, they allowed me what I wanted.

Some colleagues met me in the (dark) bar for a few drinks in the morning - no-one came to take a drinks order, so eventually I tracked someone down.

Room was clean and quiet, price of room was good - but it just wasn't a particularly exciting stay.

Room had free wifi - but it was so slow, I switched back to 3G.
tripadvisor.co.uk
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I stayed here for 2 nights on business. The hotel isn't attractive and is a bit of 1980's office block sort of building. However, bar and restaurant are well appointed and my room (whilst a typical HI room) was clean and comfortable. The two things that set this hotel apart from other HI's are a) the staff and b) the food. The staff were excellent. They are more or less all local, which is so refreshing, so they know the area and can tell one things about walks and shopping. This sounds obvious but is sadly so rare nowadays in city centre hotels. B) the food was better than average HI food - some really tasty dishes on the menu (such as the seafood spring rolls and the gnocchi).

I can happily recommend this hotel and would stay again.
tripadvisor.co.uk
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I've stayed at this hotel for a total of 10 nights throughout the year after block booking to attend a course run at the hotel's function suites. The good points include decent room sizes, a decent array of TV channels, reasonably comfortable beds and a convenient location for road and rail travel. The "could do better" points are inconsistency in the levels of service, sometimes I get biscuits in my room, sometimes I don't. Sometimes I get a flannel, sometimes I don't. Sometimes my room is vacuumed every day, sometimes it doesn't get vacuumed at all throughout my stay. Sometimes, the wardrobe is full of thick dust that needs to be wiped before I place clothes in it, sometimes its immaculately clean. The "should do better" points are poor wifi, where you have to pay for a normal useable level of access. A Badly stained carpet that should have been replaced before allocating the room to guests. A general lack of care, such as allocating conference rooms inappropriately that were forseeably noisy and unsuitable for studying guests. The bad points would include being located on a busy main road. Thin wall between rooms. Poorly fitted electrical points that don't always accept regular plugs as they should. Not replacing damaged furniture such as wobbly chairs. Poor "in room" lighting which makes studying in the evening difficult. The bar and restaurant area is clean and smart but the beer prices are extortionate, £4.60 a pint when the nearest local pub was selling beer for just £1.99 a pint.
tripadvisor.co.uk
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Stayed here for one Saturday night. Staff were helpful and check in was quick. We stayed on the top floor which was quiet. The room itself was very small and we had a tiny bathroom. We couldn't open the windows but there was very good air conditioning. We were rudely woken up at 7 am with an automatic alarm call - despite the fact we hadn't ordered one !!!! We were told that there was a problem with their system and we weren't the only ones. Great quality breakfast, very well presented and lots of choice.
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article