Holiday Inn Preston
Latest Reviews
I stayed at the hotel as I had a business meeting the next day. Location wise it's close to the station and costs £5.00 to get to in a taxi. Hotel it's self looks ugly as its a 1950's concert horse shoe, check in was quick and the staff friendly, the room I had over looked the road junction, was small and very basic, the bed mattress was awful and had massive sags on both sides. The only part of the hotel which didn't look tired was the bar area which must have had a refit. I eat in the hotel as there didn't seem to be anywhere nicer near by, the food was better than I expected but still pretty basic. As I said at the start the staff were very nice, I felt sorry for them as it's not their fault Holiday Inn haven't invested in the building or rooms. Im not sure I will stay there again as I think I will be looking for a hotel with a nice & more modern room.
Source: tripadvisor.co.uk
Travelling South this was ideal location 4 hours into a Friday night journey. Just off the M6. Lovely welcome and nice staff. Rooms ideal and very good value. Clean accessible and very reasonably priced. Comfy beds big bar area with PGA golf on. Perfect stop over
Source: tripadvisor.co.uk
Stayed overnight, the room was clean and serviceable - although was a twin when I'd booked a double. Food was good although a number of the menu items were unavailable. Service was good and staff were friendly.
Hotel has no ambience and the internet connectivity was problematic.
Hotel has no ambience and the internet connectivity was problematic.
Source: tripadvisor.co.uk
Bit of a mixed bag of a hotel - I have stayed here in a number of guises, from Crest Hotel in 80s to the holiday inn it is now.
Now it's furnished well, rooms are not huge but fairly well designed, and comfortable, air con now installed (albeit with a odd habit of turning itself off during stay), great housekeeping - v clean, and delivered extra towels, iron etc in minutes.
Check in took a while, queue, but receptionist apologised, but mix up with booking - had booked double for 2 with breakfast, hotel insisted this was double for 1 without breakfast, they tried to increase cost to £75 to meet what we had booked - fortunately I had the printed confirmation from their website so they honoured. There are good deals here - through their site £44 b&b. Pricing seems an issue here - I overheard a couple being charged £25 for breakfast for 2 - they were muttering later when they saw advert in lift for breakfast for £10 per room - they were well fleeced....
Breakfast I experienced was initially poor but improved after a while - a room full of bus trip guests had cleared the room out - no bread, butter, very limited hot food - but within 30 mins restocked and fine. The Philippino (?) lady at breakfast worked like a Trojan, serving, stocking and being spot on with customers, the other 3 staff did less between them than her alone - hence service hit and miss.
In summary - hotel is dated from outside, rooms fine though and for the right price a decent option for preston. I have been staying so the premier inn for the last year - the £25/£29 deals too good to miss, but for £15 more worth staying in the Holiday Inn.
Now it's furnished well, rooms are not huge but fairly well designed, and comfortable, air con now installed (albeit with a odd habit of turning itself off during stay), great housekeeping - v clean, and delivered extra towels, iron etc in minutes.
Check in took a while, queue, but receptionist apologised, but mix up with booking - had booked double for 2 with breakfast, hotel insisted this was double for 1 without breakfast, they tried to increase cost to £75 to meet what we had booked - fortunately I had the printed confirmation from their website so they honoured. There are good deals here - through their site £44 b&b. Pricing seems an issue here - I overheard a couple being charged £25 for breakfast for 2 - they were muttering later when they saw advert in lift for breakfast for £10 per room - they were well fleeced....
Breakfast I experienced was initially poor but improved after a while - a room full of bus trip guests had cleared the room out - no bread, butter, very limited hot food - but within 30 mins restocked and fine. The Philippino (?) lady at breakfast worked like a Trojan, serving, stocking and being spot on with customers, the other 3 staff did less between them than her alone - hence service hit and miss.
In summary - hotel is dated from outside, rooms fine though and for the right price a decent option for preston. I have been staying so the premier inn for the last year - the £25/£29 deals too good to miss, but for £15 more worth staying in the Holiday Inn.
Source: tripadvisor.co.uk
My wife and myself stayed here on Friday night the 25th July 2014 as part of a Shearings Coach Holiday on our return from Scotland, and found it to be a very nice good quality Hotel. Our room was comfortable and clean, and we had a meal in the Restaurant in the evening and also breakfast which was a Buffet style meal. The food was good and found it to be very tasty and nutritious.
Source: tripadvisor.co.uk
This was our first stop on the holiday at the Holiday Inn Preston, it was nice inside and the staff were friendly, The a la carte menu did look very nice and the rooms were very nice too. The hotel was nice inside and the rooms were clean and well presented. The bar and restaurant seemed to be classy and updated.
Source: tripadvisor.co.uk
Stayed here before always find staff very friendly,rooms very clean. It as been quiet both time we have stayed.Never tried bar or restaurant have walked in to Preston town centre only a short walk away with plenty of pubs and eating places.
Source: tripadvisor.co.uk
We hadn't stayed here before and on checking in I found the staff to be rude and dismissive. The room wasn't ready and therefore we went to the bar to eat and found one member of staff to be helpful and friendly - the other rude almost to the point of being aggressive. The food we order - garlic bread took over 30 mins to arrive and we were the only ones in the bar when we ordered!
We eventually checked in and I advised I wanted to complain but I hadn't time to do it there and then, as I had to go out. The staff member arranged for me to see the manager on my return.
When I returned the very small car park was full and parking was available off site but that was too far for my husband walk, as he is disabled. Eventually I saw the manager and he organised a parking space for us, he was very helpful. I made my complaints and he sorted them out to my satisfaction.
Despite my problems the stay was OK in the end, we ordered food from room service, which arrived within about 20 mins and was delivered by a friendly staff member. The food was delicious. The best two staff members were on duty at breakfast also and they were excellent with their customer service skills Amy and Tess.
We eventually checked in and I advised I wanted to complain but I hadn't time to do it there and then, as I had to go out. The staff member arranged for me to see the manager on my return.
When I returned the very small car park was full and parking was available off site but that was too far for my husband walk, as he is disabled. Eventually I saw the manager and he organised a parking space for us, he was very helpful. I made my complaints and he sorted them out to my satisfaction.
Despite my problems the stay was OK in the end, we ordered food from room service, which arrived within about 20 mins and was delivered by a friendly staff member. The food was delicious. The best two staff members were on duty at breakfast also and they were excellent with their customer service skills Amy and Tess.
Source: tripadvisor.co.uk
Easy to find hotel on preston ring road, got a deal with their 4 nights for price of 3 summer offer.
Well equipped rooms, comfy bed and good shower.
Staff were always willing to help and pleasant.
I was there for a 4 day course also held at the hotel and the facilities were also great. Lunch in the restaurant with Leanne was an easy and comfortable affair, and every day she looked after us well and with a smile.
Gym on 7th floor is small but in good condition.
Loses a star due to small car park (35 odd spaces), shockingly slow free wifi (you can pay to speed it up) and expensive bar prices- £4.60 for a pint of San Miguel (town is near for a cheaper drink)
Well equipped rooms, comfy bed and good shower.
Staff were always willing to help and pleasant.
I was there for a 4 day course also held at the hotel and the facilities were also great. Lunch in the restaurant with Leanne was an easy and comfortable affair, and every day she looked after us well and with a smile.
Gym on 7th floor is small but in good condition.
Loses a star due to small car park (35 odd spaces), shockingly slow free wifi (you can pay to speed it up) and expensive bar prices- £4.60 for a pint of San Miguel (town is near for a cheaper drink)
Source: tripadvisor.co.uk
Staff are extremely friendly in this hotel. The rooms are comfortable although could be improved by having an easy chair. Bathroom is of decent proportions. Breakfast was self serve after being seated and is more English breakfast orientated. Other reviewers have stated that the car park is small but the hotel can sell 24 hour multistorey car park tickets for £4.
Wifi is available for free but is not suitable for streaming but for low bandwidth like email is fine. Room had aircon which is always a plus.
Wifi is available for free but is not suitable for streaming but for low bandwidth like email is fine. Room had aircon which is always a plus.
Source: tripadvisor.co.uk
Checked in a 2 but room was not quite ready so was given a voucher for a pint in bar
Room was clean , bathroom shower very clean ( shower gel unit was difficult to use )
Coffee tea etc in room
Free Wifi
TV selection Ok
Sky Sports in bar
Would stay again
Room was clean , bathroom shower very clean ( shower gel unit was difficult to use )
Coffee tea etc in room
Free Wifi
TV selection Ok
Sky Sports in bar
Would stay again
Source: tripadvisor.co.uk
Stayed as a stop over en route to Lake District. Around ten - fifteen minute walk to train station and adjacent to space age brutalist bus station-see photo. Good accommodation and nice breakfast served by friendly staff. Amazing cheap rates-around £60 for two.
Source: tripadvisor.co.uk
This Holiday Inn is of a very good standard throughout and I could not fault it in any way. It did not excel really in anything, but provided an overall level of comfort with which we were well satisfied.
The rooms were of a good size and most comfortable, the bathroom was adequate for our needs and there were ample tea/coffee provisions with all the usual toiletries. Air conditioning in the room is a bonus for warm evenings. Standard of cleanliness throughout the hotel was also high as was the service provided. All staff appeared efficient, polite and helpful. Breakfast was very good too with a wide choice all well presented. Overnight parking is not a problem despite being in central Preston. This Holiday Inn is located only 5 minutes walk from the city centre, where there is ample shopping provided by all the main stores, but there is also a good park not too far distant. I well recommend this hotel therefore, provided nightly tariffs remain competitive.
The rooms were of a good size and most comfortable, the bathroom was adequate for our needs and there were ample tea/coffee provisions with all the usual toiletries. Air conditioning in the room is a bonus for warm evenings. Standard of cleanliness throughout the hotel was also high as was the service provided. All staff appeared efficient, polite and helpful. Breakfast was very good too with a wide choice all well presented. Overnight parking is not a problem despite being in central Preston. This Holiday Inn is located only 5 minutes walk from the city centre, where there is ample shopping provided by all the main stores, but there is also a good park not too far distant. I well recommend this hotel therefore, provided nightly tariffs remain competitive.
Source: tripadvisor.co.uk
had to stay in Preston an extra night due to business, I asked reception if they had a room ready at 1030 and they found one for me immediately and allowed me to check in. Hotel has a small car park which is handy and at no cost unlike some of the other central hotels. Rooms were clean and tidy and breakfast really good. Only downside was the noise from the main ring road which at times sounded like New York due to the amount of sirens, but I didn't pick the hotel for location, may affect people with children at night
Source: tripadvisor.co.uk
Stayed here with my partner for 5 nights in April 2014. Very clean and comfortable. Friendly staff. Breakfast and evening meals enjoyable. Not noisy in the evening despite it's closeness to bus station and shopping. Very small car park but were still able to get a space. Wouldn't hesitate to stay here again.
Source: tripadvisor.co.uk
We stayed here about three years ago and were lucky enough to get a nice room with a fridge. This time the rooms don't look to have changed much and are beginning to look dated rather than stylish, and we had no fridge in our room which we had been looking forward to as it was a very hot day and would have liked to keep our drinks cold.
The room was clean but extremely hot and the windows only open a tiny amount providing no relief. The air conditioning wasn't working. We complained on our way out for tea and were told housekeeping would have a look while we were out. On our return the air conditioning still wasn't working but an iron and ironing board had been placed in our room?! Anyway the lady on reception moved us to another room with air conditioning that worked.
Bed was extremely uncomfortable with a very thin cheap mattress, not what I expected for what I have previously thought of as an upper market hotel.
Location is good to walk to the town centre. Car park is tiny for the size of the hotel however we were lucky enough to get a space. Be careful where you park though as other inconsiderate guests can make getting your car back out in the morning extremely difficult. There is a multi storey car park over the road though and discounted tickets can be bought at the hotel reception at £4 for 24 hours.
Breakfast looked like it had been sat for a while and the bacon would have been great to resole your boots. Staff weren't friendly and bubbly as I would have expected, they gave us the impression we were just getting in the way.
Overall it did the job but we weren't impressed.
The room was clean but extremely hot and the windows only open a tiny amount providing no relief. The air conditioning wasn't working. We complained on our way out for tea and were told housekeeping would have a look while we were out. On our return the air conditioning still wasn't working but an iron and ironing board had been placed in our room?! Anyway the lady on reception moved us to another room with air conditioning that worked.
Bed was extremely uncomfortable with a very thin cheap mattress, not what I expected for what I have previously thought of as an upper market hotel.
Location is good to walk to the town centre. Car park is tiny for the size of the hotel however we were lucky enough to get a space. Be careful where you park though as other inconsiderate guests can make getting your car back out in the morning extremely difficult. There is a multi storey car park over the road though and discounted tickets can be bought at the hotel reception at £4 for 24 hours.
Breakfast looked like it had been sat for a while and the bacon would have been great to resole your boots. Staff weren't friendly and bubbly as I would have expected, they gave us the impression we were just getting in the way.
Overall it did the job but we weren't impressed.
Source: tripadvisor.co.uk
I have stayed at the Holiday Inn, preston, several times. the location is ideal for business, the staff are friendly and teh rooms are spotless. breakfast is good and teh hotel is quiet considering that it is by a main road and opposite the bus station.
The only thing stopping me giving this hotel 5 stars is that the car park is tiny and I often find mysle flugging my bags across the road from the multi-storey above the bus station.
I will continue to use this hotel each time I visit Preston as its convenience and comfort far outweigh the lack of car park.
The only thing stopping me giving this hotel 5 stars is that the car park is tiny and I often find mysle flugging my bags across the road from the multi-storey above the bus station.
I will continue to use this hotel each time I visit Preston as its convenience and comfort far outweigh the lack of car park.
Source: tripadvisor.co.uk
We stayed here for the weekend and the location was ideal for the city centre which was a 5 minute walk away.
Upon arrival we managed to get a car park where some reviews I read people were saying it was hard with it only being a small car park, The reception was on the 1st floor which I thought was strange,We booked for breakfast which was £5 per person glad we did now because it saved us going out first thing looking for somewhere to eat, There is lifts, Once we checked in which was done nice and without any hitches we got directions to our room which was number 322 on the third floor.
The room itself was very clean with tea & coffee facilities,television hair dryer was also included,we had a view of the ring road outside it wasn't too noisy once the window was shut.
We went for breakfast about 9am which was very quiet so we never got rushed there was cereal toast fresh juice which was topped up often, Cheese and biscuits jam & marmalade the fry up included bacon sausage black pudding fried eggs beans mushrooms tomatoes scrambled eggs hash browns which was still warm we were asked by the staff if it was all ok which it was of course.The restaurant and bar area was nice and clean too.
I would recommend this hotel to anyone thinking of staying there.
The only down side was the bed being too soft I prefer a hard bed but it was still very comfortable and we were only in Preston for the weekend.
Upon arrival we managed to get a car park where some reviews I read people were saying it was hard with it only being a small car park, The reception was on the 1st floor which I thought was strange,We booked for breakfast which was £5 per person glad we did now because it saved us going out first thing looking for somewhere to eat, There is lifts, Once we checked in which was done nice and without any hitches we got directions to our room which was number 322 on the third floor.
The room itself was very clean with tea & coffee facilities,television hair dryer was also included,we had a view of the ring road outside it wasn't too noisy once the window was shut.
We went for breakfast about 9am which was very quiet so we never got rushed there was cereal toast fresh juice which was topped up often, Cheese and biscuits jam & marmalade the fry up included bacon sausage black pudding fried eggs beans mushrooms tomatoes scrambled eggs hash browns which was still warm we were asked by the staff if it was all ok which it was of course.The restaurant and bar area was nice and clean too.
I would recommend this hotel to anyone thinking of staying there.
The only down side was the bed being too soft I prefer a hard bed but it was still very comfortable and we were only in Preston for the weekend.
Source: tripadvisor.co.uk
We stayed here overnight with a coach party. The location is convenient but not the best - it's across the road from the bus station but apart from that not a lot going for it. The room was spotlessly clean and well equipped with much appreciated air conditioning. The food was good quality, although the evening meal took an hour and a half to be served and could have been more efficiently organised. The main concern we had was that on returning from a short walk, we found another couple outside our room - they had been given our room and the key to go in. They had gone inside and realised it was occupied and didn't go further. I had valuables in the room, so was grateful the couple had been honest (there was a safe in the room that didn't work). I am not sure how this incompetence could have happened but it naturally gave us cause for concern - I took my valuables with me from then on rather than leave them in the room. It makes me wonder how often this happens with these 'key card' type of rooms.
Source: tripadvisor.co.uk
Stupidly didn't realise this hotel is dog friendly
We have 4 dogs ourselves but really don't want to listen to other people's dogs howling and barking all night
And also had some woman shouting and swearing in room above
Would not stay here ever again
We have 4 dogs ourselves but really don't want to listen to other people's dogs howling and barking all night
And also had some woman shouting and swearing in room above
Would not stay here ever again
Source: tripadvisor.co.uk
As an IHG member we stay in holiday inns as a first choice when we need a hotel. This is the first time we really weren't all that impressed. The rooms were ok, but not as nice as most we stay in. Strange layout of reception as you have to use the stairs or lift to get to it. Parking is a nightmare, especially late at night. What disappointed us most was the staff on this occasion. We are used to being greeted at holiday inns with a big smile, but this time we had a miserable young lady who clearly wanted to get rid of us from reception as soon as possible. In the morning my husband and I fancied a quick coffee before leaving. I stood at the bar for a good 6 or 7 minutes waiting for someone to come and serve me. There were plenty people clearing up from breakfast, and they knew I was there. In the end I gave up waiting as my custom clearly wasn't wanted.
Won't be staying here again, first impressions count for a lot with me.
Won't be staying here again, first impressions count for a lot with me.
Source: tripadvisor.co.uk
Arrived late after a long drive with the family. Easy to find and satnav took us straight there.
Rooms was spacious and the beds comfortable.
The Children loved the Blue Nightlight in the bathroom which is a nice idea and the shower was massive ! (according to my 8 yr old!)
bathroom lighting was a little dim and considering I had booked a room with twin double beds, we only had towels for 2 people (was too late to ask for more as we only realised the next morning.
Breakfast was ok, nothing to shout about, we arrived at 09:15 for breakfast and the hot selection was very poor (no fresh food being put out) so we had to have the overcooked offerings that were left.
Good supply of Coffee and cereals and Orange juice and the tables were cleaned away quickly after people had departed.
Checkin / out was swift and painfree also.
Defiantly one I will use again on trips up north, and within 30 miles of Blackpool if you donot want to stay in the town.
Rooms was spacious and the beds comfortable.
The Children loved the Blue Nightlight in the bathroom which is a nice idea and the shower was massive ! (according to my 8 yr old!)
bathroom lighting was a little dim and considering I had booked a room with twin double beds, we only had towels for 2 people (was too late to ask for more as we only realised the next morning.
Breakfast was ok, nothing to shout about, we arrived at 09:15 for breakfast and the hot selection was very poor (no fresh food being put out) so we had to have the overcooked offerings that were left.
Good supply of Coffee and cereals and Orange juice and the tables were cleaned away quickly after people had departed.
Checkin / out was swift and painfree also.
Defiantly one I will use again on trips up north, and within 30 miles of Blackpool if you donot want to stay in the town.
Source: tripadvisor.co.uk
Staff on the front desk were friendly, explained everything we needed to know. Room had plenty of space and nice and clean. Nice comfy double bed and aircon was a bonus.
The hotel was in a great central location for us for a night out in Preston, would definitely use this hotel again.
The hotel was in a great central location for us for a night out in Preston, would definitely use this hotel again.
Source: tripadvisor.co.uk
The welcome and general nature of the staff at this hotel was superb! A group of us stayed last weekend and I must say the staff made it all the more special. The rooms were clean, stylish and large and the bar area was surprisngly decent too.
We shall stay again, and we certainly recommend.
We shall stay again, and we certainly recommend.
Source: tripadvisor.co.uk
Stayed here last weekend (5th floor, double room), room was nice with just a few tiny niggles (bedside light not working, wobbly toilet seat, hole in net curtains).
Breakfast was fantastic with a very relaxed atmosphere and friendly, helpful staff members - one of the best hotel breakfasts we've had in years!
Only strange thing is that after 10pm the lift doesn't go to the ground floor meaning after our evening out we had to climb a flight of stairs, walk wast a deserted reception desk to get the lift from 1st to 5th floor, as an asthma sufferer this isn't really ideal but how anyone in a wheelchair would manage I have no idea?!
Overall was please though and would deffo stay again.
Breakfast was fantastic with a very relaxed atmosphere and friendly, helpful staff members - one of the best hotel breakfasts we've had in years!
Only strange thing is that after 10pm the lift doesn't go to the ground floor meaning after our evening out we had to climb a flight of stairs, walk wast a deserted reception desk to get the lift from 1st to 5th floor, as an asthma sufferer this isn't really ideal but how anyone in a wheelchair would manage I have no idea?!
Overall was please though and would deffo stay again.
Source: tripadvisor.co.uk
