Holiday Inn Preston

4.3/5 based on 1607 reviews
Latest Reviews
Every member of staff we meet during the evening of Saturday 21st and morning of Sunday 22nd March were wonderful. Especially the guy on reception and Mr Barnes that served our dinner.

Very family friendly staff.

Thank you, we will definitely return if we are ever in Preston again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here whilst at a weekend event. Very pleased with the stay - decent value for money. Hotel was quiet, room was clean and modern, and all the staff we encountered very friendly and helpful. Despite being opposite the bus station the double glazing mean there was little traffic noise. Will definitely stay again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Decided to try Preston for a night out with my mates so after looking at some hotels decided to book the Holiday Inn
Great hotel, very clean and very quiet, didnt see or hear anybody!
Rooms were spotless and very up to date! Great location 10 mins walk from the station and 5 mins walk from the bars and pubs....
Stayed on the 7th floor and the view was superb, only down side was my window was full of condensation, could hardley see out! Needs a new rubber strip probably....
didnt get up in time for Breakfast after a heavy night
Will definalty be staying here again if we come back....
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here on 14 Feb as I was up for a couple of local football matches.
Great location in the city centre next to the bus station.
Free parking in their small car park - hint is to get there early!
Didn't eat of drink at the hotel.
Great value for money though and would hapilly return.
Welcomed as a IHG card holder - even though it's a very basic card!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for 1 night over the weekend as my partner and I were out attending a friend's birthday party.
We arrived a little bit early but we were allowed to check in as our room was ready, the lady who checked us in was fantastic and even gave us a bit of history about the hotel! Turns out she won an award for receptionist of the year and I can tell why.

Whilst walking to our room the cleaners were still in the corridor working hard but they were polite and made sure we knew where we were going.

We were on the second floor, overlooking the flooded flat roof and the bus station. This didn't bother us though as we weren't there for the views. The room was clean, tidy and in general good condition.

Breakfast was good, could have been warmer but they were constantly bringing out fresh food so this wasn't a problem. The two ladies who were working were rushed off their feet, but still kept a smile on their face.

When we checked out the gentleman doing so didn't seem to be 100% interested and told us to just leave our room keys on the counter and that was it.

I definitely would stay here again and have been told that the rooms on the top floors are lovely, so I will ask for one of these!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great position only 3 minutes from the venue! Room excellent overall, only fly in the ointment was non functioning shower. The duty staff really tried to solve the problem. The staff were all amazingly helpful & friendly without exception. Breakfast brilliant & good value if you book it before midnight on your day of arrival. It was £10.00 for the room! Order on the following morning and you pay £12.95 per head. Will definitely be back.
tripadvisor.co.uk
Source: tripadvisor.co.uk
From check in to check out a delightful experience.
The final night in a hotel after a long week working away from home. Having had a horrendous night the evening previous with another hotel chain, the Holiday Inn Preston restored my faith in the British hospitality industry.
From the moment I was checked in by a lovely receptionist called Jenny to check out my stay was great. The room was well appointed and clean. I ate in the restaurant and not only was the food great so was the service. The staff on duty were lovely, attentive with out being overbearing and genuinely appeared happy with their work. The two staff in question were both youngsters ( Kirsty and Lee) and provided excellent service. Breakfast had a great choice again staff pleasant and attentive. Checkout was easy and quick. A big than you to all the staff who made my visit memorable . I certainly recommend this hotel.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here February 2015 for a night out in Preston.

View from room was not ideal (our room on 2nd floor looked out across a flooded flat roof (possibly the hotel restaurant's roof), and beyond that was the unsightly concrete bus station so I wouldn't stay here if trying to impress a ladyfriend etc but was ok for a place to sleep following a night out.
Not very well soundproofed which makes Preston sound like the crime and accident capital of the country as all you could hear was emergency vehicle sirens going past hotel continuously all evening.

Breakfast however was excellent value (£5 each if booked at time of booking or ordered the night before - if you buy it on the day you want it though it is substantially more so I advise paying in advance for it.)
Good selection of cereals, toast, premium jam, continental meats and cheese as well as a cooked breakfast buffet.

Hotel also allowed us to get a free late checkout of 2pm in exchange for signing up to the hotel's free loyalty program. Hotel including rooms also have free wifi, and there is a free gym (no pool) if you want to use it.

Hotel is in a good location for the city centre. Right outside main bus station and a 10 to 15 minute walk from Main Train Station.
Hotel has a small car park out front but you can also park in the bus station multi storey for free (you need to get a car park permit from the hotel reception)
tripadvisor.co.uk
Source: tripadvisor.co.uk
I have been staying at this Holiday Inn four or five times a year for about seven years now and I write this with a certain sense of regret.

The rooms are still clean and serviceable as they are in most Holiday Inns across the globe but a couple of factors are almost deal breakers for the business traveller.

First, as others have reported here, the free wifi service is so slow as to be almost unusable. I was driven to distraction by this on my last visit. No meaningful assistance was to be had from the staff so £5 had to be spent and, sadly, I can't recoup the cost through expenses.

Off to the bar at about 7.30 p.m. in need of a drink, despite knowing that prices here are among the highest that I have found in Preston, I found it dreary as usual but so deserted this time that no staff were to be seen. A visit to reception failed to secure assistance. Eventuallly, I stopped a members of the restaurant staff who said that she would 'find someone'. She did, an assistant manager doing her rounds apparently.

Pricing is bizarre. An offer of a bottle of house wine for £9, about what it's worth was strange when compared to the continuing price of a large glass of £6!This is hardly consistent with the government's call to hoteliers to encourage responsible drinking.

There are remaining pluses. The staff are helpful and cheerful. The experienced breakfast brigade is particularly up to the mark but, oh dear, when I was there occupancy levels were so low that breakfasts were 'made to order'. Given what I was served with, I suspect that this meant served from hot plates in the kitchen to tighten up portion control.

All such a pity.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel is bang in the centre of Preston, next door to the bus station. Parking is seriously limited at the hotel but they have a £4 deal with the bus station car park. It is not a nice experience parking in that car park as very old and a bit creepy.

The hotel has reception on the 1st floor but surprisingly at night they stopped you from using the ground floor lift by putting a barrier in front of them. Pointless, lazy and looks awful.

The rooms are very small but modern enough and the bathroom was excellent.

All the staff were friendly though had to be reminded that I am a platinum member but no big deal.

I would only recommend this city for a one night stopover as it has very few positives.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed on a cold weekend in January, when we were visiting for a friend's birthday celebrations. We were a little concerned about parking, but the receptionist made the point of ensuring that when we returned later in the evening, there would be a space available. She said that she did not like the thought of us finding our way back in the dark from a nearby public car park.
The room was fine and warm, and the breakfast service was as much as we needed.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We just spent the weekend in this hotel and wpuld visit again.
The car park was not an issue at the weekend, despite reviews we had read on here.
The room was fine, clean and large enough and pretty good for an old Holiday Inn which has obviously had more than one refurb.
The breakfast was delicious and good value.
Only gripe was the desperate lack of atmosphere (or warmth of any kind) in the bar on Saturday evening. We were the only people there, apart from the very friendly bar manager. The temperature was so cold it was almost coats on. TV was on with no sound and some meaningless pop music playing too loud throughout at the same time. We only ate there as is was so cold out. Not sure there was actually much in it.
Hopefully when you go it will be warmer in atmosphere and temperature
tripadvisor.co.uk
Source: tripadvisor.co.uk
Friendly, welcoming staff. Car parking no problems but I can see how on busy days it could be a problem. Room service speedy and polite. Breakfast was nice, plenty of choice. Overall a good place to stop. Could do with having a couple of family rooms as had to book two rooms to accommodate me and my two children.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Good hotel with great staff. The room was spacious and clean, overlooking a main junction but it was very quiet and has free wifi.
The bar has a good menu and on a Wednesday there is a theme night where you can eat as much as you like with a drink for about £14.
Car parking is limited but if you arrive after 6 and are leaving early ask the receptionist about parking next door.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Exactly what you want for a quick one night stay for a respectable price, comfy bed. Good quality English breakfast and location near the train station for the journey home is convenient! Recommend for football fans looking for an away stay!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Decent rooms for £40. Next to the train station- not exactly glamourous!

Have to wait at reception as there is only one person serving- so it could take 10mins to wait to check in and similarly if you card swop doesn't worked which happen about 2-3 times a day- even keeping in Mind not you put it near the mobile!

The back facing is noisy due to the busy cross roads! Would be better if reception could be less one tract minded!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for one night whilst at a work night out, the staff were brilliant. So friendly. Came i pretty late and were very welcoming. The front receptionist was great. Would definitely stay again and would recommend.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We booked 3 double rooms for 2 nights at £75 each room per night including a really excellent Full English Breakfast. Reception staff were very welcoming. Our rooms were comfortable. Hotel is very close to the central Bus Station and a 10minute walk to the Mainline Train Station. Near the main shopping street - Fishergate and some good restaurants.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for two nights at short notice at the beginning of December.We paid 90 sterling per night for a twin,which in my opinion was pricey,but the room was quite adequate and although on the outer side there was no problem with traffic noise.
On arrival I needed to re-print a boarding pass but for some reason reception were unable to do this, but to be fair directed me to the library downtown where I got it sorted.
Breakfast was ok - good selection of cereals,fruit and the usual english breakfast which was very good.Location was good close to the centre and the bus and train station.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed here for one night as we were in town for a social evening.
Holiday Inns are more or less the same worldwide, and this one was no different.
Room and bathroom were clean. The room although small was adequate for a one night stay.
Only one packet of biscuits, and two small cartons of milk for tea and coffee. Why do hotels only leave the bare minimum amount of milk?
The bed was fairly comfortable.
Breakfast was buffet style. The fried eggs seemed to be made of rubber, they were so hard! A varied selection of different items were available.
Situated close to the town centre, a 10 minute walk.
Wi-Fi was hopeless. Very slow, and kept freezing up.
I used this hotel as I am a loyalty card holder.
OK for a one night stay, but would not like to stay longer.
Lancashireman.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for one night in December when in town for a social event. The hotel is about a ten to fifteen minute walk from Preston Railway Station ( A black Hackney Taxi ) refused to take us from the station because it wasn't far enough!). It is located in the Town Centre and is near a busy road on one side ( which is the side where we were), but I didn't notice any road noise.

At Check in the receptionist was very welcoming and friendly and quickly had us on our way to our rooms. The room was very modern and well appointed and while it may not have been big enough or suited to a long stay, it was absolutely fine for an overnighter.

We had quite a late night and didn't get home till about three in the morning. Despite being residents we couldn't get a drink at bar but were offered drink via room service. I don't really have any complaints about this, I just got the impression the night porter didn't want us sitting around in the public areas.

Breakfast was average. Cereals, Continental and full English were on offer, but the cooked breakfast didn't appear very appetising and so I stuck with toast and coffee. If you are "room only" a good quality coffee and bacon roll can be sourced just down the street toward the shopping centre. I paid £60 bed and breakfast for a twin room which was good value for money. A reasonable stay ( almost worth 3.5 out of 5 ) but only if you make your stay short.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Arrived to be made very welcome by Julie who expertly checked us in with a smile and friendliness only to be found in the north of England. Very helpful in helping with a map to find somewhere to dine out and booked a taxi for us.

Hotel is a Holiday Inn - similar mold to them all, only gripe was that the mattress seemed old and really needed upgrading.

Breakfast was a standard buffet - and than goodness they kept my coffee cup topped up!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for a few nights due to a business trip. Not a bad place. Convenient for the town centre, short drive to the station. Preston station is a bit rough, keep your bag close! On the 4th floor, noise from traffic and police sirens is annoying, you are right in the middle of town and can only see cement all around!

Rooms have all you need, would have loved daily biscuits but they only replaced them one day. And why do hotels insist on leaving only 2 milks for the coffee, wouldn't cost much to leave a few more!

Rooms comfy and clean, room service available at a charge. Menu not bad but typical British Hotel food, pasta, burgers, meat etc nothing to write about. Deserts are good.

Staff friendly, be careful if you are rushing for breakfast, there was a queue every day. I would have been happy to sit with another person as there were lots of tables with only 1 person on. Just be ready to wait. Hotel will call a taxi for you...make sure you get in the right one! I got a good telling off..off one of the drivers one day who had waited for me, I had got in another taxi.

Wifi is rubbish! very slow and takes ages to log on...may be worth paying for an upgrade!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great Hotel In The Heart Of The City!

This large Holiday Inn is situated in the heart of Preston. Reception is on the first floor, lifts or stairs were available.

Wifi in the room was free using an ethernet cable.

Parking was very limited but staff allowed us to park on a 'drop off' area overnight.

Breakfast was great, and eat all you want buffet style.

A much better option than the poor/average Holiday Inn Lancaster just up the road!
tripadvisor.co.uk
Source: tripadvisor.co.uk
I am going to declare bias. I lived in Lancashire for most of my adult life and I love Lancashire and all who live there. On the other hand I have really bad memories of Preston bus station on a windy rainy winter's day. And this place is next to the bus station.

Ok, this hotel is next to the bus station, arguably the most windy in europe and suffers from being "modern" and the hotel next to it fits in perfectly. Totally without any redeeming architectural features.

BUT. if you need to be in Preston or it is remotely convenient for you to be there then I can recommend this place. The rooms are excellent and if the one I was in was anything to go by then they are well appointed and well maintained. Fabulous mattress and pillows, nothing to moan about there.

We were on a DBB on a coach trip........normally a precursor to a disaster story............well all get back in your boxes. Dinner was superb, breakfast was magnificent.

This place is offering a good value stay in the main. Don't drink there for heaven's sake. Find a Weatherspoon's or go teetotal. Booze is a complete rip off...........................if you can get someone to serve you.

And if you are there on a Sunday morning, leave early, they start singing hymns (of a sort) on the ground floor and it's not a good sound.

One final point. For a hotel opened in 2001, the glazing is pure 1977. Must have been a leftover. It works, just archaic.

xx
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Source: tripadvisor.co.uk
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

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