Stayed here for just 1 night as a convenient stopping off point. The staff were extremely helpful and accommodating. The room and bathroom were large and clean and tidy. There was a good choice of food in the restaurant and the prices were reasonable. There is car parking on a first come first serve basis. If you can't find a space, there is a public car park immediately next door so very convenient.
Definitely well above average for a city centre hotel in terms of staff courtesy!

This was our first ever stay in a Holiday Inn and it won't be the last.
We stayed one night on a stopover en route to Scotland.
Room was very quiet despite overlooking a busy road junction and we slept well.
Breakfast was superb - great choice of quality cooked items, lovely pastries and all very well presented. Probably the best hotel breakfast I have had for many a year.
Highly recommended.

I stayed at this hotel for the second time this year in early September and for three nights.

The hotel is centrally located on the main ring road around Preston whilst the City Centre is less than a five minute walk.

Limited parking is available at the hotel which I was fortunate to get a space all three days although alternative parking is available at the Bus Station opposite and is discounted by reception.

Reception is on the first floor and can be reached either by stairs or lift whilst check in was completed fairly quickly and as a member of the hotel loyalty scheme I was offered some additional points or a free drink at the bar.

My room was on the top floor (7th) and overlooked the main road although noise was not an issue during the stay as there is noise excluders in use. Air con is available in the room and I think this may have been replaced since my last stay as the units were very powerful and kept the room nice and cool.

The room itself was clean and well maintained with no visible housekeeping issues. It is starting to look a little tired as it has been a whilst since they were refurbed, however it was more than suitable for a few nights.

The bed was comfortable and I had a decent nights sleep each night. There was no internal noise within the hotel at all whilst noise from the street wasn't bad either due to the extra glazing.

I had breakfast on two of the mornings I stayed and there was a decent choice available which was fresh and of decent quality. I went for breakfast first thing both mornings. On the Friday it was quite peaceful, however there was a coach party there on the Sunday and it was much busier so if there is a coach party in the hotel and you aren't in a hurry it may be quieter later on in the breakfast service. Although it was busy the staff were prepared for it and there was no shortage or wait for food.

I also ate in the hotel on two nights, ordering room service both nights. I had a beef burger the first night which was very nice and was clearly handmade rather than frozen which was good whilst on the second night I had the Cajun chicken burger which to be honest was the best Cajun chicken I have had in years. Whoever made it was not shy with the spices and it was cooked how it should be so thumbs up there.

On the whole the hotel was clean, comfortable and I had a good nights sleep whilst the food I had was good so I'd definitely return in the future.

I was down from Scotland to meet some of my friends at the Arsenal game in Liverpool at Goodison Park. I couldn't get a train back home to Glasgow that night due to the late kick off so i needed a cheap place to stay. Worked out cheaper staying in Preston for a train home at lunchtime the next day.
I was slightly suspicious due to how cheap the room was at just £55 on HotelStayUK. I needn't have worried. The hotel was just 5 mins from the station. Plenty of nightlife and shopping close by. The room was immaculate,decent sized tv with plenty of channels and tea/coffee making facilities. Popped in for a pint in the bar which is very spacious as well. Breakfast was included in the rate and there was a fantastic choice. I had a full English, toast, coffee and a few of their excellent mini danish pastries. Everything was cooked just right and you were just able to help yourself.
All in all a great value deal and i'll certainly be back in the future if i need a stopover. Would highly recommend to anyone.

I've stopped here at least 3 times now and always found the staff friendly and helpful. Parking is limited but you can pay £4 rather than £6 in the bus station car park next door if you speak to reception.

Even the rooms facing the main road are quiet and, typically from Holiday Inn, a good size with comfy bed and pillow choice.

Would recommend if you need a stop over in Preston.

We stayed here as a stopover on a long drive. We arrived very late (1am) but were given a great welcome by the reception staff who were very helpful. We advised them that we had a really early departure and guided me to a parking space that would enable me to get on the road quickly. The hotel was handily located close to the M6 motorway.

There was a great choice of breakfast items which were constantly being replenished by the restaurant staff. Everyone we encountered was very friendly.

Our room was a typical Holiday Inn room with a selection of pillows, a great shower and most importantly, fantastic aircon.

It was just the hassle-free stopover we needed after such a long journey.

one night stop on shearing coach trip. Bags unloaded from coach at 6pm but when we went to dinner at seven still not arrived. no staff to bring them in, they were on the pavement outside the hotel for nearly an hour, luckly not raining

Just returned home from a 1night stay here. Booked with National Holidays. Reception staff pleasant,room adequate and bed comfortable. Evening meal in dining room was like a free for all when people going for main course even after staff asked for guests to go table by table.1member of staff named Tess was very rude when a guest asked her a question and argued with a guest in dining room. Another staff member called Kirsty was very pleasant and efficient and tried to resume a logical way for guests to get food. Food was decent,breakfast was better. Would stay here again but would eat out.

Nice clean rooms, comfortable beds and great view of the city, the Ribble estuary and the Forest of Bowland from the seventh floor. It's the friendly staff that really make this hotel tho, with a special mention and extra thank you to Julie on reception who went that extra mile, much appreciated.

I stayed at the hotel as I had a business meeting the next day. Location wise it's close to the station and costs £5.00 to get to in a taxi. Hotel it's self looks ugly as its a 1950's concert horse shoe, check in was quick and the staff friendly, the room I had over looked the road junction, was small and very basic, the bed mattress was awful and had massive sags on both sides. The only part of the hotel which didn't look tired was the bar area which must have had a refit. I eat in the hotel as there didn't seem to be anywhere nicer near by, the food was better than I expected but still pretty basic. As I said at the start the staff were very nice, I felt sorry for them as it's not their fault Holiday Inn haven't invested in the building or rooms. Im not sure I will stay there again as I think I will be looking for a hotel with a nice & more modern room.

Travelling South this was ideal location 4 hours into a Friday night journey. Just off the M6. Lovely welcome and nice staff. Rooms ideal and very good value. Clean accessible and very reasonably priced. Comfy beds big bar area with PGA golf on. Perfect stop over

Stayed overnight, the room was clean and serviceable - although was a twin when I'd booked a double. Food was good although a number of the menu items were unavailable. Service was good and staff were friendly.

Hotel has no ambience and the internet connectivity was problematic.

Bit of a mixed bag of a hotel - I have stayed here in a number of guises, from Crest Hotel in 80s to the holiday inn it is now.

Now it's furnished well, rooms are not huge but fairly well designed, and comfortable, air con now installed (albeit with a odd habit of turning itself off during stay), great housekeeping - v clean, and delivered extra towels, iron etc in minutes.

Check in took a while, queue, but receptionist apologised, but mix up with booking - had booked double for 2 with breakfast, hotel insisted this was double for 1 without breakfast, they tried to increase cost to £75 to meet what we had booked - fortunately I had the printed confirmation from their website so they honoured. There are good deals here - through their site £44 b&b. Pricing seems an issue here - I overheard a couple being charged £25 for breakfast for 2 - they were muttering later when they saw advert in lift for breakfast for £10 per room - they were well fleeced....

Breakfast I experienced was initially poor but improved after a while - a room full of bus trip guests had cleared the room out - no bread, butter, very limited hot food - but within 30 mins restocked and fine. The Philippino (?) lady at breakfast worked like a Trojan, serving, stocking and being spot on with customers, the other 3 staff did less between them than her alone - hence service hit and miss.

In summary - hotel is dated from outside, rooms fine though and for the right price a decent option for preston. I have been staying so the premier inn for the last year - the £25/£29 deals too good to miss, but for £15 more worth staying in the Holiday Inn.

My wife and myself stayed here on Friday night the 25th July 2014 as part of a Shearings Coach Holiday on our return from Scotland, and found it to be a very nice good quality Hotel. Our room was comfortable and clean, and we had a meal in the Restaurant in the evening and also breakfast which was a Buffet style meal. The food was good and found it to be very tasty and nutritious.

This was our first stop on the holiday at the Holiday Inn Preston, it was nice inside and the staff were friendly, The a la carte menu did look very nice and the rooms were very nice too. The hotel was nice inside and the rooms were clean and well presented. The bar and restaurant seemed to be classy and updated.

Stayed here before always find staff very friendly,rooms very clean. It as been quiet both time we have stayed.Never tried bar or restaurant have walked in to Preston town centre only a short walk away with plenty of pubs and eating places.

We hadn't stayed here before and on checking in I found the staff to be rude and dismissive. The room wasn't ready and therefore we went to the bar to eat and found one member of staff to be helpful and friendly - the other rude almost to the point of being aggressive. The food we order - garlic bread took over 30 mins to arrive and we were the only ones in the bar when we ordered!

We eventually checked in and I advised I wanted to complain but I hadn't time to do it there and then, as I had to go out. The staff member arranged for me to see the manager on my return.

When I returned the very small car park was full and parking was available off site but that was too far for my husband walk, as he is disabled. Eventually I saw the manager and he organised a parking space for us, he was very helpful. I made my complaints and he sorted them out to my satisfaction.

Despite my problems the stay was OK in the end, we ordered food from room service, which arrived within about 20 mins and was delivered by a friendly staff member. The food was delicious. The best two staff members were on duty at breakfast also and they were excellent with their customer service skills Amy and Tess.

Easy to find hotel on preston ring road, got a deal with their 4 nights for price of 3 summer offer.

Well equipped rooms, comfy bed and good shower.
Staff were always willing to help and pleasant.

I was there for a 4 day course also held at the hotel and the facilities were also great. Lunch in the restaurant with Leanne was an easy and comfortable affair, and every day she looked after us well and with a smile.

Gym on 7th floor is small but in good condition.

Loses a star due to small car park (35 odd spaces), shockingly slow free wifi (you can pay to speed it up) and expensive bar prices- £4.60 for a pint of San Miguel (town is near for a cheaper drink)

Staff are extremely friendly in this hotel. The rooms are comfortable although could be improved by having an easy chair. Bathroom is of decent proportions. Breakfast was self serve after being seated and is more English breakfast orientated. Other reviewers have stated that the car park is small but the hotel can sell 24 hour multistorey car park tickets for £4.

Wifi is available for free but is not suitable for streaming but for low bandwidth like email is fine. Room had aircon which is always a plus.

Checked in a 2 but room was not quite ready so was given a voucher for a pint in bar
Room was clean , bathroom shower very clean ( shower gel unit was difficult to use )
Coffee tea etc in room
Free Wifi
TV selection Ok
Sky Sports in bar
Would stay again

Stayed as a stop over en route to Lake District. Around ten - fifteen minute walk to train station and adjacent to space age brutalist bus station-see photo. Good accommodation and nice breakfast served by friendly staff. Amazing cheap rates-around £60 for two.

This Holiday Inn is of a very good standard throughout and I could not fault it in any way. It did not excel really in anything, but provided an overall level of comfort with which we were well satisfied.
The rooms were of a good size and most comfortable, the bathroom was adequate for our needs and there were ample tea/coffee provisions with all the usual toiletries. Air conditioning in the room is a bonus for warm evenings. Standard of cleanliness throughout the hotel was also high as was the service provided. All staff appeared efficient, polite and helpful. Breakfast was very good too with a wide choice all well presented. Overnight parking is not a problem despite being in central Preston. This Holiday Inn is located only 5 minutes walk from the city centre, where there is ample shopping provided by all the main stores, but there is also a good park not too far distant. I well recommend this hotel therefore, provided nightly tariffs remain competitive.

had to stay in Preston an extra night due to business, I asked reception if they had a room ready at 1030 and they found one for me immediately and allowed me to check in. Hotel has a small car park which is handy and at no cost unlike some of the other central hotels. Rooms were clean and tidy and breakfast really good. Only downside was the noise from the main ring road which at times sounded like New York due to the amount of sirens, but I didn't pick the hotel for location, may affect people with children at night

Stayed here with my partner for 5 nights in April 2014. Very clean and comfortable. Friendly staff. Breakfast and evening meals enjoyable. Not noisy in the evening despite it's closeness to bus station and shopping. Very small car park but were still able to get a space. Wouldn't hesitate to stay here again.

We stayed here about three years ago and were lucky enough to get a nice room with a fridge. This time the rooms don't look to have changed much and are beginning to look dated rather than stylish, and we had no fridge in our room which we had been looking forward to as it was a very hot day and would have liked to keep our drinks cold.

The room was clean but extremely hot and the windows only open a tiny amount providing no relief. The air conditioning wasn't working. We complained on our way out for tea and were told housekeeping would have a look while we were out. On our return the air conditioning still wasn't working but an iron and ironing board had been placed in our room?! Anyway the lady on reception moved us to another room with air conditioning that worked.

Bed was extremely uncomfortable with a very thin cheap mattress, not what I expected for what I have previously thought of as an upper market hotel.

Location is good to walk to the town centre. Car park is tiny for the size of the hotel however we were lucky enough to get a space. Be careful where you park though as other inconsiderate guests can make getting your car back out in the morning extremely difficult. There is a multi storey car park over the road though and discounted tickets can be bought at the hotel reception at £4 for 24 hours.

Breakfast looked like it had been sat for a while and the bacon would have been great to resole your boots. Staff weren't friendly and bubbly as I would have expected, they gave us the impression we were just getting in the way.

Overall it did the job but we weren't impressed.