Stayed at the Holiday Inn Preston on the nights of 12th and 13th November. All the hotel staff were pleasant and friendly. I was in room 505 which was clean and very comfortable. I ate in the bar area both evenings and had two very enjoyable fish meals. The breakfasts were brilliant, so much choice and well presented.
The only downside to the hotel is the parking. I arrived at 19.00 on the first night and the car park which only accommodates around 30 cars was packed solid. I was told I could park in the bus station car park which wasn't ideal as I felt it was not secured. On the second evening I managed to find a small area in the car park in which to squeeze in my Smart Car.

When staying away for a night or two my expectations of a decent hotel is that I can get a good night's sleep, have a good shower and that they serve a decent breakfast. The breakfast was five star, a superb range of items to help yourself to that all looked fresh. One of our party asked for something else and it was provided without a problem. The shower was also top notch. I'm 6ft4 and hate it when I have to crouch under a shower that dribbles out water at varying temperatures. This was high enough to accommodate me, showered water properly and and at an easily changeable temperature. So 5/5 for two of my personal criteria, but what about a good night's sleep? Well the bed was certainly comfortable, and the pillows were firm too. There was no noise from outside the building or room; however, upon arriving I noticed there was a noise created by the wind outside that was so loud it drowned out the TV. When coming back from grabbing a bite to eat it was still present. It didn't actually stop me from falling asleep, though the person I shared the room with complained to me that it did interrupt heir sleep. By morning the noise had gone, and we presumed that it was caused by the curved shape of the building coupled with wind direction. No-one else in our party had any such noises in their rooms. Basically I enjoyed the stay but have to make you aware that there is the possibility of the wind noise problem. It wasn't paid for by me so I cannot comment on value for money.

Right in the middle of Preston so great for location but this comes with downside of too few parking spaces in the hotel car park and also rooms on the northern side can be noisy, but south side overlooks the monstrous (now listed) concrete Preston bus station. Staff more than make up for these niggles

Platinum member who here overnight on business for first time in a few years. Room rate was a real bargain (corporate rate). The hotel isn't visually appealing but I was greeted by very friendly staff and despite a large group arriving in front of me I was dealt with quickly and efficiently. The hotel was immaculately clean and the bar was quite modern and tastefully laid out. Room was fine - very clean again. Dined in the evening and selected the Table d'hote menu (£14 for two courses). Food was fine, not brilliant, but at that price you can't complain. Wifi was available throughout but quite slow, with an option to upgrade to high speed (for £5 I think - can't knock them for trying to make extra cash). Breakfast in the morning was smooth - waitress deserved a medal for turning tables and speedily getting me tea. Sausages were good quality (a bug bear of mine with other Holiday Inn I stay at regularly) and the other breakfast items were hot (warm at best at some other IHG establishments). Check out was smooth, taxi ordered and arrived. Job done.

I live during the week in hotels and this place ticks the boxes and lets me accrue more loyalty points ready to blow them on a great Intercontintal hotel stay so I will be back! Thanks Preston.

The hotel is a typical Holiday Inn layout and decor. Rooms are a reasonable size, although the bathrooms are very small. The rooms have secondary double glazing that does not keep the traffic noise out if you overlook the ring road and collect condensation. The location, next door to the Bus Station, is handy for the stores, Guild Hall etc. parking is limited, but there is a close by multi-storey car park.

Stayed there last night. Outside looks a bit uninviting. On entering was amazed just how lovely it was!
The hotel was lovely nice inviting lounges lovely staff very helpful even searched for an umbrella for me.
Rooms immaculately clean and very modern. Price was very reasonable.
Breakfast was lovely . No complaints whatsoever will definitely be staying here again. Thankyou.

Looks pretty grim outside, but it was quite nice inside. I had a good night sleep, the room was quiet and clean. The staff were friendly, however during my reasonably short stay there were quite a few silly mistakes made. I would stay here again.

This is a lovely hotel with an excellent buffet style breakfast, we had a nice room on the 7th floor which was clean and suited our needs :) I would of given a 5 star review, however Colchester football team were staying there and we were overlooked at breakfast and the duty manager was obviously in awe of this and ushered the players through at breakfast without a cursory check of room numbers, whereas we had to wait and duly gave our room number and told to sit anywhere, double standards, but it didn't distract from our stay and we will stay again as it suits our needs :) thank you for a comfortable stay

I can think of nothing warm and positive to say about this place. It was not particularly attractive, and parking facilities are minimal.

I used the bar in the evening, and sat next to a very unpleasant individual who ate his (looked like) chicken curry with his fingers, scooping it up with his chips - grunting all the while. Now, to be fair, the hotel isn't directly responsible for its clientele, but I wonder if it says something about the people who choose to stay there? Don't know. Anyway, didn't linger long in the bar.

I was room only (£77 midweek paid in advance) - I didn't want a full breakfast, just some tea and toast. They tried to sell me a full cooked breakfast (£13) but I pointed out it would only be £5 if I ordered tea/toast in the lounge - and would be more work. Grudgingly, they allowed me what I wanted.

Some colleagues met me in the (dark) bar for a few drinks in the morning - no-one came to take a drinks order, so eventually I tracked someone down.

Room was clean and quiet, price of room was good - but it just wasn't a particularly exciting stay.

Room had free wifi - but it was so slow, I switched back to 3G.

I stayed here for 2 nights on business. The hotel isn't attractive and is a bit of 1980's office block sort of building. However, bar and restaurant are well appointed and my room (whilst a typical HI room) was clean and comfortable. The two things that set this hotel apart from other HI's are a) the staff and b) the food. The staff were excellent. They are more or less all local, which is so refreshing, so they know the area and can tell one things about walks and shopping. This sounds obvious but is sadly so rare nowadays in city centre hotels. B) the food was better than average HI food - some really tasty dishes on the menu (such as the seafood spring rolls and the gnocchi).

I can happily recommend this hotel and would stay again.

I've stayed at this hotel for a total of 10 nights throughout the year after block booking to attend a course run at the hotel's function suites. The good points include decent room sizes, a decent array of TV channels, reasonably comfortable beds and a convenient location for road and rail travel. The "could do better" points are inconsistency in the levels of service, sometimes I get biscuits in my room, sometimes I don't. Sometimes I get a flannel, sometimes I don't. Sometimes my room is vacuumed every day, sometimes it doesn't get vacuumed at all throughout my stay. Sometimes, the wardrobe is full of thick dust that needs to be wiped before I place clothes in it, sometimes its immaculately clean. The "should do better" points are poor wifi, where you have to pay for a normal useable level of access. A Badly stained carpet that should have been replaced before allocating the room to guests. A general lack of care, such as allocating conference rooms inappropriately that were forseeably noisy and unsuitable for studying guests. The bad points would include being located on a busy main road. Thin wall between rooms. Poorly fitted electrical points that don't always accept regular plugs as they should. Not replacing damaged furniture such as wobbly chairs. Poor "in room" lighting which makes studying in the evening difficult. The bar and restaurant area is clean and smart but the beer prices are extortionate, £4.60 a pint when the nearest local pub was selling beer for just £1.99 a pint.

Stayed here for one Saturday night. Staff were helpful and check in was quick. We stayed on the top floor which was quiet. The room itself was very small and we had a tiny bathroom. We couldn't open the windows but there was very good air conditioning. We were rudely woken up at 7 am with an automatic alarm call - despite the fact we hadn't ordered one !!!! We were told that there was a problem with their system and we weren't the only ones. Great quality breakfast, very well presented and lots of choice.

Stayed here for just 1 night as a convenient stopping off point. The staff were extremely helpful and accommodating. The room and bathroom were large and clean and tidy. There was a good choice of food in the restaurant and the prices were reasonable. There is car parking on a first come first serve basis. If you can't find a space, there is a public car park immediately next door so very convenient.
Definitely well above average for a city centre hotel in terms of staff courtesy!

This was our first ever stay in a Holiday Inn and it won't be the last.
We stayed one night on a stopover en route to Scotland.
Room was very quiet despite overlooking a busy road junction and we slept well.
Breakfast was superb - great choice of quality cooked items, lovely pastries and all very well presented. Probably the best hotel breakfast I have had for many a year.
Highly recommended.

I stayed at this hotel for the second time this year in early September and for three nights.

The hotel is centrally located on the main ring road around Preston whilst the City Centre is less than a five minute walk.

Limited parking is available at the hotel which I was fortunate to get a space all three days although alternative parking is available at the Bus Station opposite and is discounted by reception.

Reception is on the first floor and can be reached either by stairs or lift whilst check in was completed fairly quickly and as a member of the hotel loyalty scheme I was offered some additional points or a free drink at the bar.

My room was on the top floor (7th) and overlooked the main road although noise was not an issue during the stay as there is noise excluders in use. Air con is available in the room and I think this may have been replaced since my last stay as the units were very powerful and kept the room nice and cool.

The room itself was clean and well maintained with no visible housekeeping issues. It is starting to look a little tired as it has been a whilst since they were refurbed, however it was more than suitable for a few nights.

The bed was comfortable and I had a decent nights sleep each night. There was no internal noise within the hotel at all whilst noise from the street wasn't bad either due to the extra glazing.

I had breakfast on two of the mornings I stayed and there was a decent choice available which was fresh and of decent quality. I went for breakfast first thing both mornings. On the Friday it was quite peaceful, however there was a coach party there on the Sunday and it was much busier so if there is a coach party in the hotel and you aren't in a hurry it may be quieter later on in the breakfast service. Although it was busy the staff were prepared for it and there was no shortage or wait for food.

I also ate in the hotel on two nights, ordering room service both nights. I had a beef burger the first night which was very nice and was clearly handmade rather than frozen which was good whilst on the second night I had the Cajun chicken burger which to be honest was the best Cajun chicken I have had in years. Whoever made it was not shy with the spices and it was cooked how it should be so thumbs up there.

On the whole the hotel was clean, comfortable and I had a good nights sleep whilst the food I had was good so I'd definitely return in the future.

I was down from Scotland to meet some of my friends at the Arsenal game in Liverpool at Goodison Park. I couldn't get a train back home to Glasgow that night due to the late kick off so i needed a cheap place to stay. Worked out cheaper staying in Preston for a train home at lunchtime the next day.
I was slightly suspicious due to how cheap the room was at just £55 on HotelStayUK. I needn't have worried. The hotel was just 5 mins from the station. Plenty of nightlife and shopping close by. The room was immaculate,decent sized tv with plenty of channels and tea/coffee making facilities. Popped in for a pint in the bar which is very spacious as well. Breakfast was included in the rate and there was a fantastic choice. I had a full English, toast, coffee and a few of their excellent mini danish pastries. Everything was cooked just right and you were just able to help yourself.
All in all a great value deal and i'll certainly be back in the future if i need a stopover. Would highly recommend to anyone.

I've stopped here at least 3 times now and always found the staff friendly and helpful. Parking is limited but you can pay £4 rather than £6 in the bus station car park next door if you speak to reception.

Even the rooms facing the main road are quiet and, typically from Holiday Inn, a good size with comfy bed and pillow choice.

Would recommend if you need a stop over in Preston.

We stayed here as a stopover on a long drive. We arrived very late (1am) but were given a great welcome by the reception staff who were very helpful. We advised them that we had a really early departure and guided me to a parking space that would enable me to get on the road quickly. The hotel was handily located close to the M6 motorway.

There was a great choice of breakfast items which were constantly being replenished by the restaurant staff. Everyone we encountered was very friendly.

Our room was a typical Holiday Inn room with a selection of pillows, a great shower and most importantly, fantastic aircon.

It was just the hassle-free stopover we needed after such a long journey.

one night stop on shearing coach trip. Bags unloaded from coach at 6pm but when we went to dinner at seven still not arrived. no staff to bring them in, they were on the pavement outside the hotel for nearly an hour, luckly not raining

Just returned home from a 1night stay here. Booked with National Holidays. Reception staff pleasant,room adequate and bed comfortable. Evening meal in dining room was like a free for all when people going for main course even after staff asked for guests to go table by table.1member of staff named Tess was very rude when a guest asked her a question and argued with a guest in dining room. Another staff member called Kirsty was very pleasant and efficient and tried to resume a logical way for guests to get food. Food was decent,breakfast was better. Would stay here again but would eat out.

Nice clean rooms, comfortable beds and great view of the city, the Ribble estuary and the Forest of Bowland from the seventh floor. It's the friendly staff that really make this hotel tho, with a special mention and extra thank you to Julie on reception who went that extra mile, much appreciated.

I stayed at the hotel as I had a business meeting the next day. Location wise it's close to the station and costs £5.00 to get to in a taxi. Hotel it's self looks ugly as its a 1950's concert horse shoe, check in was quick and the staff friendly, the room I had over looked the road junction, was small and very basic, the bed mattress was awful and had massive sags on both sides. The only part of the hotel which didn't look tired was the bar area which must have had a refit. I eat in the hotel as there didn't seem to be anywhere nicer near by, the food was better than I expected but still pretty basic. As I said at the start the staff were very nice, I felt sorry for them as it's not their fault Holiday Inn haven't invested in the building or rooms. Im not sure I will stay there again as I think I will be looking for a hotel with a nice & more modern room.

Travelling South this was ideal location 4 hours into a Friday night journey. Just off the M6. Lovely welcome and nice staff. Rooms ideal and very good value. Clean accessible and very reasonably priced. Comfy beds big bar area with PGA golf on. Perfect stop over

Stayed overnight, the room was clean and serviceable - although was a twin when I'd booked a double. Food was good although a number of the menu items were unavailable. Service was good and staff were friendly.

Hotel has no ambience and the internet connectivity was problematic.

Bit of a mixed bag of a hotel - I have stayed here in a number of guises, from Crest Hotel in 80s to the holiday inn it is now.

Now it's furnished well, rooms are not huge but fairly well designed, and comfortable, air con now installed (albeit with a odd habit of turning itself off during stay), great housekeeping - v clean, and delivered extra towels, iron etc in minutes.

Check in took a while, queue, but receptionist apologised, but mix up with booking - had booked double for 2 with breakfast, hotel insisted this was double for 1 without breakfast, they tried to increase cost to £75 to meet what we had booked - fortunately I had the printed confirmation from their website so they honoured. There are good deals here - through their site £44 b&b. Pricing seems an issue here - I overheard a couple being charged £25 for breakfast for 2 - they were muttering later when they saw advert in lift for breakfast for £10 per room - they were well fleeced....

Breakfast I experienced was initially poor but improved after a while - a room full of bus trip guests had cleared the room out - no bread, butter, very limited hot food - but within 30 mins restocked and fine. The Philippino (?) lady at breakfast worked like a Trojan, serving, stocking and being spot on with customers, the other 3 staff did less between them than her alone - hence service hit and miss.

In summary - hotel is dated from outside, rooms fine though and for the right price a decent option for preston. I have been staying so the premier inn for the last year - the £25/£29 deals too good to miss, but for £15 more worth staying in the Holiday Inn.