Holiday Inn Preston
Latest Reviews
This was a lovely hotel, anything needed they were happy to help, even with super glue which they left the hotel to get (no charge) and scissors, lol don't ask! Lovely clean room, no complaints but I will say there isn't a huge amount of parking. Staff could not wait to help you and had a great sense of humour. Close to everything. All in all a perfectly lovely stay and would stay again.
Source: tripadvisor.co.uk
You tend to know what your getting with a holiday inn, a clean and tidy room for a reasonable fee, that exactly what we had.
Reception staff were friendly and helpful especially with parking (not much on site)
Hotel is placed perfectly for central Preston for bars and restaurants.
Reception staff were friendly and helpful especially with parking (not much on site)
Hotel is placed perfectly for central Preston for bars and restaurants.
Source: tripadvisor.co.uk
I arrived very late due to rail problems so was very weary. The excellent reception staff revived my spirits. All the staff at the hotel where extremely friendly , in particular the breakfast staff ( ok if you are a miorning person , may be too cheery if you are not !! )
Clean and pleasant room, although a bit small and single beds take some getting used to ( double room , twin beds)
Clean and pleasant room, although a bit small and single beds take some getting used to ( double room , twin beds)
Source: tripadvisor.co.uk
Nice hotel. Staff are very friendly it's a shame about the view. Either the car park and the bus station or the main ring road are your views. If you have a choice take the ring road view, although it's noisier from the traffic. The rooms are small. We had a twin bedded room, but they are clean. Parking can be a nightmare when busy bug the hotel has an arrangement with the company next door to use there's when the hotel is full
Source: tripadvisor.co.uk
IHG webpage ballsed up my amended booking, but Donna on reception sorted me out with a room, Full marks for sorting out an irate and tired customer. Usual problems getting a parking spot in the car park, but decent enough sleep and steak in bar was fine. Range of beers is poor, nothing locally crafted.
Source: tripadvisor.co.uk
Some holiday inns need a coat of paint this one has had one so looks better than the average one. On check in staff very helpful, I could not get the Internet to work they came and sorted it out. Fitness centre is small but functional, however it did seem to get full quickly. Car park is small I arrived early so not problem for me but it did seem full soon after I arrived. Breakfast was good staff helpful and service was good.
Source: tripadvisor.co.uk
First impressions weren't brilliant. Reception on first floor and for the first time ever I was given an already occupied room which made for an embarrassing conversation at someone else's door! To be fair the receptionist quickly sorted it out and gave me a voucher for the bar. Room had been recently renovated, nice decor and a/c that worked very well. Nice to have free wifi as well. Breakfast okay with helpful staff. Unfortunately hotel layout meant that you either had view of Preston ring road or the Brutalist architecturally styled bus station. For business or 1 night then okay but location precludes from recommending for anything else.
Source: tripadvisor.co.uk
Stayed here for one night with my husband and my parents following a trip to the Grand National. Lovely clean, warm and friendly hotel. The staff could not do enough for us. The rooms were spotlessly clean and the food was lovely. We had lunch when we arrived which was toasted sandwiches and curly fries - can't go wrong there! The breakfast was buffet style and could have done with being a bit warmer but apart from that it was a perfect stay. The bar stayed open until the early hours, something which we loved! I didn't find a single member of staff that was not happy to be there. Our rooms were overcharged from the rate we booked them at but the reception staff were quick to have this amended and it was all sorted out swiftly. We walked into the centre of Preston from the hotel, it was only a 5 minute walk. Hotel conveniently placed for major routes in and out of Preston. Car parking was limited but we were lucky to find a space and if it is full there is a large public car park next door at the bus station. We stayed on the 7th floor and faced out to the front of the hotel where the main road is and there was hardly any noise. Would definitely recommend and stay again.
Source: tripadvisor.co.uk
It was last minute and a cheap price, I'm glad I didnt pay more than I did for it (53). Couldn't fault the staff, they were really friendly. The room was tired, dated and in need of a bit of an overhaul.
I think the Windows need a really good clean, particularly the ledges. the complimentary toiletries were half used when we arrived!? I dont normally use them anyway but I didn't expect it to have been used by the previous occupant.
Clean beds, the choice of firm and soft pillows is a great idea. Big tv and free WiFi also fab.
I think the Windows need a really good clean, particularly the ledges. the complimentary toiletries were half used when we arrived!? I dont normally use them anyway but I didn't expect it to have been used by the previous occupant.
Clean beds, the choice of firm and soft pillows is a great idea. Big tv and free WiFi also fab.
Source: tripadvisor.co.uk
It was my First time stoping at a holiday inn i was visiting a relative who was in preston very clean tidy and very friendly helpful staff i locked my keycard in my room not discovering this until i got back early hours of saturday morning they just got me a new one no problem i'd also had problems with my Phone voiding the card a few times this was soon rectified nothing was to much trouble for them so over all a great experience shall use holiday inn more as i travel up and down the country with my photography
Source: tripadvisor.co.uk
Checked in later on in the day around 6pm and lots of people loitering in reception area so was abit confusing who had already been served and who had not but was checked in quickly and the reception staff were nice.
Room small but enough space, if I was going to be fussy a few more plug sockets would be nice especially if it was two girls sharing (we only had 2 plug sockets).
No problem coming back late at night, the lifts on the ground floor don't work so you have to walk past reception which I guess is to stop people bringing people back in after a night out!
Breakfast was annoying, we got to the breakfast bit and it said wait here to be seated, we waited 15 minutes and nobody came to tell us to sit down, couldnt find anyone to ask. We went back to reception but one receptionist on duty and there was a que so we went back into breakfast and just sat down. As soon as we sat down someone came over asking if we had booked, explained we had been waiting over 15 minutes at the entrance.
Check out was also irritating, one receptionist on duty and no less than 5 people waiting to check out, not good if you are in a rush and want to get gone.
Nice hotel, clean, friendly staff. Would stay again but could do with more staff especially peak times such as check out and breakfast.
Room small but enough space, if I was going to be fussy a few more plug sockets would be nice especially if it was two girls sharing (we only had 2 plug sockets).
No problem coming back late at night, the lifts on the ground floor don't work so you have to walk past reception which I guess is to stop people bringing people back in after a night out!
Breakfast was annoying, we got to the breakfast bit and it said wait here to be seated, we waited 15 minutes and nobody came to tell us to sit down, couldnt find anyone to ask. We went back to reception but one receptionist on duty and there was a que so we went back into breakfast and just sat down. As soon as we sat down someone came over asking if we had booked, explained we had been waiting over 15 minutes at the entrance.
Check out was also irritating, one receptionist on duty and no less than 5 people waiting to check out, not good if you are in a rush and want to get gone.
Nice hotel, clean, friendly staff. Would stay again but could do with more staff especially peak times such as check out and breakfast.
Source: tripadvisor.co.uk
Only stayed one night on business.
The first room I was allocated was a little on the small side and I asked to change it due to it having an adjoining door (I am a female travelling alone), the second room was much better, on the road side, but not noisy or disruptive. I had an evening meal in the restaurant, which was kind of pub food but good quality pub food.
Good choice of food at breakfast time.
If I revisit Preaton, I would stay here again.
The first room I was allocated was a little on the small side and I asked to change it due to it having an adjoining door (I am a female travelling alone), the second room was much better, on the road side, but not noisy or disruptive. I had an evening meal in the restaurant, which was kind of pub food but good quality pub food.
Good choice of food at breakfast time.
If I revisit Preaton, I would stay here again.
Source: tripadvisor.co.uk
Arrived to find the advertised car park quite a way away over the bus depot, then checked in after carrying my bags quite a long way to a computer glitch on check in. Other than that check in ok.
The room was ok but nothing special a little small to spread out all of my things to do a little work.
The restaurant was ok for dinner but the waiter and waitress seemed to be pushing extra drinks a I was asked once if I wanted another but to be asked a second and both times to ask if I required more alcohol was a little pushy.
The room was noisy at night, I could hear the buses quite late into the night then again early in the morning.
Also in the morning you could hear motorbikes quite plain.
The bed was made in a way that I had to pull the blankets to get them over me as the room was not warm.
Breakfast was good except for the wait to be seated there was a que of 5 deep
breakfast was good with all you would expect.
The room was ok but nothing special a little small to spread out all of my things to do a little work.
The restaurant was ok for dinner but the waiter and waitress seemed to be pushing extra drinks a I was asked once if I wanted another but to be asked a second and both times to ask if I required more alcohol was a little pushy.
The room was noisy at night, I could hear the buses quite late into the night then again early in the morning.
Also in the morning you could hear motorbikes quite plain.
The bed was made in a way that I had to pull the blankets to get them over me as the room was not warm.
Breakfast was good except for the wait to be seated there was a que of 5 deep
breakfast was good with all you would expect.
Source: tripadvisor.co.uk
Every member of staff we meet during the evening of Saturday 21st and morning of Sunday 22nd March were wonderful. Especially the guy on reception and Mr Barnes that served our dinner.
Very family friendly staff.
Thank you, we will definitely return if we are ever in Preston again.
Very family friendly staff.
Thank you, we will definitely return if we are ever in Preston again.
Source: tripadvisor.co.uk
Stayed here whilst at a weekend event. Very pleased with the stay - decent value for money. Hotel was quiet, room was clean and modern, and all the staff we encountered very friendly and helpful. Despite being opposite the bus station the double glazing mean there was little traffic noise. Will definitely stay again.
Source: tripadvisor.co.uk
Decided to try Preston for a night out with my mates so after looking at some hotels decided to book the Holiday Inn
Great hotel, very clean and very quiet, didnt see or hear anybody!
Rooms were spotless and very up to date! Great location 10 mins walk from the station and 5 mins walk from the bars and pubs....
Stayed on the 7th floor and the view was superb, only down side was my window was full of condensation, could hardley see out! Needs a new rubber strip probably....
didnt get up in time for Breakfast after a heavy night
Will definalty be staying here again if we come back....
Great hotel, very clean and very quiet, didnt see or hear anybody!
Rooms were spotless and very up to date! Great location 10 mins walk from the station and 5 mins walk from the bars and pubs....
Stayed on the 7th floor and the view was superb, only down side was my window was full of condensation, could hardley see out! Needs a new rubber strip probably....
didnt get up in time for Breakfast after a heavy night
Will definalty be staying here again if we come back....
Source: tripadvisor.co.uk
Stayed here on 14 Feb as I was up for a couple of local football matches.
Great location in the city centre next to the bus station.
Free parking in their small car park - hint is to get there early!
Didn't eat of drink at the hotel.
Great value for money though and would hapilly return.
Welcomed as a IHG card holder - even though it's a very basic card!
Great location in the city centre next to the bus station.
Free parking in their small car park - hint is to get there early!
Didn't eat of drink at the hotel.
Great value for money though and would hapilly return.
Welcomed as a IHG card holder - even though it's a very basic card!
Source: tripadvisor.co.uk
Stayed here for 1 night over the weekend as my partner and I were out attending a friend's birthday party.
We arrived a little bit early but we were allowed to check in as our room was ready, the lady who checked us in was fantastic and even gave us a bit of history about the hotel! Turns out she won an award for receptionist of the year and I can tell why.
Whilst walking to our room the cleaners were still in the corridor working hard but they were polite and made sure we knew where we were going.
We were on the second floor, overlooking the flooded flat roof and the bus station. This didn't bother us though as we weren't there for the views. The room was clean, tidy and in general good condition.
Breakfast was good, could have been warmer but they were constantly bringing out fresh food so this wasn't a problem. The two ladies who were working were rushed off their feet, but still kept a smile on their face.
When we checked out the gentleman doing so didn't seem to be 100% interested and told us to just leave our room keys on the counter and that was it.
I definitely would stay here again and have been told that the rooms on the top floors are lovely, so I will ask for one of these!
We arrived a little bit early but we were allowed to check in as our room was ready, the lady who checked us in was fantastic and even gave us a bit of history about the hotel! Turns out she won an award for receptionist of the year and I can tell why.
Whilst walking to our room the cleaners were still in the corridor working hard but they were polite and made sure we knew where we were going.
We were on the second floor, overlooking the flooded flat roof and the bus station. This didn't bother us though as we weren't there for the views. The room was clean, tidy and in general good condition.
Breakfast was good, could have been warmer but they were constantly bringing out fresh food so this wasn't a problem. The two ladies who were working were rushed off their feet, but still kept a smile on their face.
When we checked out the gentleman doing so didn't seem to be 100% interested and told us to just leave our room keys on the counter and that was it.
I definitely would stay here again and have been told that the rooms on the top floors are lovely, so I will ask for one of these!
Source: tripadvisor.co.uk
Great position only 3 minutes from the venue! Room excellent overall, only fly in the ointment was non functioning shower. The duty staff really tried to solve the problem. The staff were all amazingly helpful & friendly without exception. Breakfast brilliant & good value if you book it before midnight on your day of arrival. It was £10.00 for the room! Order on the following morning and you pay £12.95 per head. Will definitely be back.
Source: tripadvisor.co.uk
From check in to check out a delightful experience.
The final night in a hotel after a long week working away from home. Having had a horrendous night the evening previous with another hotel chain, the Holiday Inn Preston restored my faith in the British hospitality industry.
From the moment I was checked in by a lovely receptionist called Jenny to check out my stay was great. The room was well appointed and clean. I ate in the restaurant and not only was the food great so was the service. The staff on duty were lovely, attentive with out being overbearing and genuinely appeared happy with their work. The two staff in question were both youngsters ( Kirsty and Lee) and provided excellent service. Breakfast had a great choice again staff pleasant and attentive. Checkout was easy and quick. A big than you to all the staff who made my visit memorable . I certainly recommend this hotel.
The final night in a hotel after a long week working away from home. Having had a horrendous night the evening previous with another hotel chain, the Holiday Inn Preston restored my faith in the British hospitality industry.
From the moment I was checked in by a lovely receptionist called Jenny to check out my stay was great. The room was well appointed and clean. I ate in the restaurant and not only was the food great so was the service. The staff on duty were lovely, attentive with out being overbearing and genuinely appeared happy with their work. The two staff in question were both youngsters ( Kirsty and Lee) and provided excellent service. Breakfast had a great choice again staff pleasant and attentive. Checkout was easy and quick. A big than you to all the staff who made my visit memorable . I certainly recommend this hotel.
Source: tripadvisor.co.uk
Stayed here February 2015 for a night out in Preston.
View from room was not ideal (our room on 2nd floor looked out across a flooded flat roof (possibly the hotel restaurant's roof), and beyond that was the unsightly concrete bus station so I wouldn't stay here if trying to impress a ladyfriend etc but was ok for a place to sleep following a night out.
Not very well soundproofed which makes Preston sound like the crime and accident capital of the country as all you could hear was emergency vehicle sirens going past hotel continuously all evening.
Breakfast however was excellent value (£5 each if booked at time of booking or ordered the night before - if you buy it on the day you want it though it is substantially more so I advise paying in advance for it.)
Good selection of cereals, toast, premium jam, continental meats and cheese as well as a cooked breakfast buffet.
Hotel also allowed us to get a free late checkout of 2pm in exchange for signing up to the hotel's free loyalty program. Hotel including rooms also have free wifi, and there is a free gym (no pool) if you want to use it.
Hotel is in a good location for the city centre. Right outside main bus station and a 10 to 15 minute walk from Main Train Station.
Hotel has a small car park out front but you can also park in the bus station multi storey for free (you need to get a car park permit from the hotel reception)
View from room was not ideal (our room on 2nd floor looked out across a flooded flat roof (possibly the hotel restaurant's roof), and beyond that was the unsightly concrete bus station so I wouldn't stay here if trying to impress a ladyfriend etc but was ok for a place to sleep following a night out.
Not very well soundproofed which makes Preston sound like the crime and accident capital of the country as all you could hear was emergency vehicle sirens going past hotel continuously all evening.
Breakfast however was excellent value (£5 each if booked at time of booking or ordered the night before - if you buy it on the day you want it though it is substantially more so I advise paying in advance for it.)
Good selection of cereals, toast, premium jam, continental meats and cheese as well as a cooked breakfast buffet.
Hotel also allowed us to get a free late checkout of 2pm in exchange for signing up to the hotel's free loyalty program. Hotel including rooms also have free wifi, and there is a free gym (no pool) if you want to use it.
Hotel is in a good location for the city centre. Right outside main bus station and a 10 to 15 minute walk from Main Train Station.
Hotel has a small car park out front but you can also park in the bus station multi storey for free (you need to get a car park permit from the hotel reception)
Source: tripadvisor.co.uk
I have been staying at this Holiday Inn four or five times a year for about seven years now and I write this with a certain sense of regret.
The rooms are still clean and serviceable as they are in most Holiday Inns across the globe but a couple of factors are almost deal breakers for the business traveller.
First, as others have reported here, the free wifi service is so slow as to be almost unusable. I was driven to distraction by this on my last visit. No meaningful assistance was to be had from the staff so £5 had to be spent and, sadly, I can't recoup the cost through expenses.
Off to the bar at about 7.30 p.m. in need of a drink, despite knowing that prices here are among the highest that I have found in Preston, I found it dreary as usual but so deserted this time that no staff were to be seen. A visit to reception failed to secure assistance. Eventuallly, I stopped a members of the restaurant staff who said that she would 'find someone'. She did, an assistant manager doing her rounds apparently.
Pricing is bizarre. An offer of a bottle of house wine for £9, about what it's worth was strange when compared to the continuing price of a large glass of £6!This is hardly consistent with the government's call to hoteliers to encourage responsible drinking.
There are remaining pluses. The staff are helpful and cheerful. The experienced breakfast brigade is particularly up to the mark but, oh dear, when I was there occupancy levels were so low that breakfasts were 'made to order'. Given what I was served with, I suspect that this meant served from hot plates in the kitchen to tighten up portion control.
All such a pity.
The rooms are still clean and serviceable as they are in most Holiday Inns across the globe but a couple of factors are almost deal breakers for the business traveller.
First, as others have reported here, the free wifi service is so slow as to be almost unusable. I was driven to distraction by this on my last visit. No meaningful assistance was to be had from the staff so £5 had to be spent and, sadly, I can't recoup the cost through expenses.
Off to the bar at about 7.30 p.m. in need of a drink, despite knowing that prices here are among the highest that I have found in Preston, I found it dreary as usual but so deserted this time that no staff were to be seen. A visit to reception failed to secure assistance. Eventuallly, I stopped a members of the restaurant staff who said that she would 'find someone'. She did, an assistant manager doing her rounds apparently.
Pricing is bizarre. An offer of a bottle of house wine for £9, about what it's worth was strange when compared to the continuing price of a large glass of £6!This is hardly consistent with the government's call to hoteliers to encourage responsible drinking.
There are remaining pluses. The staff are helpful and cheerful. The experienced breakfast brigade is particularly up to the mark but, oh dear, when I was there occupancy levels were so low that breakfasts were 'made to order'. Given what I was served with, I suspect that this meant served from hot plates in the kitchen to tighten up portion control.
All such a pity.
Source: tripadvisor.co.uk
This hotel is bang in the centre of Preston, next door to the bus station. Parking is seriously limited at the hotel but they have a £4 deal with the bus station car park. It is not a nice experience parking in that car park as very old and a bit creepy.
The hotel has reception on the 1st floor but surprisingly at night they stopped you from using the ground floor lift by putting a barrier in front of them. Pointless, lazy and looks awful.
The rooms are very small but modern enough and the bathroom was excellent.
All the staff were friendly though had to be reminded that I am a platinum member but no big deal.
I would only recommend this city for a one night stopover as it has very few positives.
The hotel has reception on the 1st floor but surprisingly at night they stopped you from using the ground floor lift by putting a barrier in front of them. Pointless, lazy and looks awful.
The rooms are very small but modern enough and the bathroom was excellent.
All the staff were friendly though had to be reminded that I am a platinum member but no big deal.
I would only recommend this city for a one night stopover as it has very few positives.
Source: tripadvisor.co.uk
We stayed on a cold weekend in January, when we were visiting for a friend's birthday celebrations. We were a little concerned about parking, but the receptionist made the point of ensuring that when we returned later in the evening, there would be a space available. She said that she did not like the thought of us finding our way back in the dark from a nearby public car park.
The room was fine and warm, and the breakfast service was as much as we needed.
The room was fine and warm, and the breakfast service was as much as we needed.
Source: tripadvisor.co.uk
We just spent the weekend in this hotel and wpuld visit again.
The car park was not an issue at the weekend, despite reviews we had read on here.
The room was fine, clean and large enough and pretty good for an old Holiday Inn which has obviously had more than one refurb.
The breakfast was delicious and good value.
Only gripe was the desperate lack of atmosphere (or warmth of any kind) in the bar on Saturday evening. We were the only people there, apart from the very friendly bar manager. The temperature was so cold it was almost coats on. TV was on with no sound and some meaningless pop music playing too loud throughout at the same time. We only ate there as is was so cold out. Not sure there was actually much in it.
Hopefully when you go it will be warmer in atmosphere and temperature
The car park was not an issue at the weekend, despite reviews we had read on here.
The room was fine, clean and large enough and pretty good for an old Holiday Inn which has obviously had more than one refurb.
The breakfast was delicious and good value.
Only gripe was the desperate lack of atmosphere (or warmth of any kind) in the bar on Saturday evening. We were the only people there, apart from the very friendly bar manager. The temperature was so cold it was almost coats on. TV was on with no sound and some meaningless pop music playing too loud throughout at the same time. We only ate there as is was so cold out. Not sure there was actually much in it.
Hopefully when you go it will be warmer in atmosphere and temperature
Source: tripadvisor.co.uk
