Holiday Inn Preston

4.3/5 based on 1645 reviews
Latest Reviews
I booked into this hotel for a business meeting the next day. I was very pleasantly surprised friendly helpful staff, clean spacious rooms, excellent breakfast all in all a. Marvellous stay I will be back.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Parking a little tight. Quality of room was very good. WiFi was a little suspect despite some help fromm reception. Don't have a romantic on the north side unless you like the chimes of the local church to keep you company. Drinks in the bar a little pricey but they did sort us out a coffee to get us going on our journey on Sunday morning.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Had a over night stop . Found this to be a average hotel. The rooms were clean and the staff friendly. Was a bit disappointed with the food. And feel this is what let this place down . It was all edible but had no wow to it . Ok place for a night's stay .
tripadvisor.co.uk
Source: tripadvisor.co.uk
I have stayed at this hotel many times over the past year.
The staff are all great esepcially Mark who is fantastic. He greets you with a big smile and always goes out his way to provide the best possible service. He goes above and beyond his duties and is a pleasure to deal with.
The hotel is well priced, rooms are great and there is a good variety on the menu.
I highly recommend to all!!
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had nice rooms in this hotel. Stayed overnight 26/9/15 then left to carry on our trip to Scotland then stayed overnight 2/10/15. We then carried on our trip to East Midlands. Lovely hotel near shops very busy area. Restaurant well organised, good quality food and the staff were polite and helpful. We could not fault this hotel. Excellent hotel would recommend to freinds and family.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stay at the HI Preston regularly and have found the service to be second to none. Mark on reception will always greet you personally and make sure your stay is a good one. Saying that all the staff are great to!
tripadvisor.co.uk
Source: tripadvisor.co.uk
A reunion of old uni friends and this place was fine. Clean, spacious and comfortable. Take care on the roads around it, it was not designed with pedestrians in mind. The breakfast was nice though means you miss some cafe gems in the city.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We were witnesses in a Crown Court case and stayed here for three nights as the hotel is situated over the road from the courts. It's also only 5 mins walk from the centre of town. The hotel is OK and worthy of its rating. The bedroom was a decent size, the bed was comfy and the room and ensuite were clean. When checking in we were made welcome and were again when we went for breakfast. Breakfast was good without being anything special. Can't comment on other meals as we dined out. I guess the biggest downside is the very limited parking at the hotel (although parking is available in the multi storey car park opposite). Good for business stays.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Not five stars, but for a one or two night stopover good value for money. Traveled to Preston for a family wedding and wanted to stay within walking distance of the venue, so to avoid getting taxis. Being in a central location the Holiday inn fitted the bill. Rooms are basic but comfortable. Reasonable washing and showering facilities, Tv, and coffee and tea making facilities, and air conditioning, basically everything you may need for a short stay. They do not do family rooms so I had to have two rooms one for my wife and I, and one for my two sons. Luckily my eldest is 20 years old so was happy for him to share with my 12 year old. But would not have been able to stay there had they been a lot younger. The hotel did put the rooms close together so I could keep an eye on them. A excellent full English breakfast was included in the price, or cereal and toast with a good selection of condiments should you wish for a healthier option. My only real gripe would be, that for a hotel of this size parking is very limited. But overall we had a good stay, helpful and friendly staff.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I frequently stay in Holiday Inns. This one is not the best. Did not have my loyalty card details although these wete provided when booking. Room very small. Room service menu limited. Room was dated and although superficially clean it did not appear fresh. Receptionist was excellent and very helpful.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Not much to report aside from this being your average chain hotel. Clean room,bathroom shortly needs updating but overall okay. My 6th floor room was quiet with a comfy bed. Beer was reasonably priced in the bar as was my 1 night stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed as part of an Edwards Coaches group.The double room was adequate and comfortable.The self-serve breakfast was excellent. The evening meal was limited in choice but plenty of veg to accompany the main choice.Staff were polite and efficient.
The location of the Inn,as with many Holliday Inns, is in a commercially built up area and
Is devoid of human movement after working hours except that of heavy traffic on the surrounding ring road. The bar is well stocked but pricey and capitalises on the absence of any nearby pubs. A good choice for a short stay but could get expensive over a week at the bar.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed one night on the way back from Scotland with Shearings. The key cards didn't work in several of the doors and we had to find a member of staff to use the master card.We were 2 floors up although we had requested ground or first floor and we were told to go back to reception to get the card reactivated. I rang down reception to ask if someone could come up as I couldn't manage the stairs again ( I don't use lifts) and was told they were too busy to come up!! We went for dinner at 7pm and the receptionist reactivated our card and several others, why weren't they done earlier ? It was a shambles!! One man was told his lock was broken and they knew about it but still used the room.The evening meal was tasteless and the fudge cake had a peculiar taste so we left it and so did others. Breakfast was o k.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had a meal in the restaurant to celebrate my 40th birthday and couldn't praise it highly enough the food was great and staff were brilliant couldn't do enough to make sure it was a special night that we wanted. Special mention to Kirsty for organising and Rick for serving us as well as the rest of the staff whose names I did not get. Give yourselves a pat on the back and accept all our thanks. You all made a special night extra special thank you all. Thanks very much for the card and the balloons and the cake was yum.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for two nights, easy to get to off the motorway. Good city centre location, however it has limited parking for the size of hotel. There is a car park next to the hotel which is very handy. Reception is located on the 1st floor with lift access from the lobby. Staff on the desk were welcoming, rooms are a bit dated but clean and beds are comfy, we had a room with a good view across the city rather than the carpark and bus station at the other. Breakfast was great with plenty to choose from something for all tastes.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Dont be worried about the look of the hotel as you arrive. The car park is tiny, needed to park in the bus garage car park opposite and then lug the bags across the bus station and road.
Receotion oddly on the first floor. Staff excellent friendly and really seemed to want to help. The hotel despite the look outside seems to have been updated more recently than other IHG hotels, all in all ok
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel its self is ok. Reception Staff were very friendly and helpful. My stay did not get off to the best of starts, Very small car park full. Was offered alternative but had to be out for 7 which was good for me but maybe not others. The bar was fine but the TV was focused terrible so the picture missed the score off on the football. Then while we all watching the match. A manager decided to tell off a member of staff but in the room just as it was silent so we heard it all, Not very professional. My room was ok but no ironing board. Breakfast was good nice variation and yoghurts where really nice.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stay over at this hotel several times a year and I am never disappointed. The staff are exceptionally professional and on our last visit the front desk were having to deal with a difficult and unpleasant customer. The staff passed with full marks; polite, calming and courteous all the time.
tripadvisor.co.uk
Source: tripadvisor.co.uk
When deciding between a 4 or 5 star review it occurred to me that aside from issues with the free Wi-Fi there was no way of faulting this hotel and more importantly, the staff here are excellent. Above and beyond the call of duty types who made the stay ideal.

To be clear, this is obviously a bog standard Holiday Inn hotel but it's in good order and the staff make it a stand out.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed last weekend for a family wedding and a family BBQ the next day, did not spend much time in the hotel but staff were very friendly, room was clean and had a very comfy bed, breakfast was help yourself and was of good quality and you could eat as much as you want. We have another family wedding next year and will book again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great staff, very helpful and check in and check out was very smooth. Room perfect in every way, I was on sixth floor. Air conditioning kept the room at a constant 18. Free car parking, free wifi, budget menu deals and free use of their mini gym on 7th floor. A few of their staff went out of their way to help me and that made working away a lot more tolerable. Would use again!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for 10 nights when working in Preston. Ideal for the centre of town which is only steps away. The rooms are of a good standard. The mini gym is exactly that (mini) with little equipment, a hotel this size should provide better gym facilities. Be aware the parking is very limited.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed for one night on this weekend, The staff on duty from Liverpool was very friendly and helpful. Gave us all relevant info we needed, car park across the road was £4 for 24hrs but free if you can get a space in the hotel's car park. The hotel is very central, walking distance to restaurants and bars. Room was clean and bed was very comfy. Breakfast had everything we wanted, staff at breakfast were polite and helpful. I will recommend this hotel for a central base in Preston.
tripadvisor.co.uk
Source: tripadvisor.co.uk
You get what you pay for, average as standard room service etc the only very good thing is your IN THE CITY so its basically next door, but the price was good, i would recommend this hotel if your going out clubbing in preston or if your wanting to visit preston for a shopping trip etc.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I rarely stay at Holiday Inn hotels and the last time I stayed at one my overall observation was very similar. My observations are that Holiday Inn Hotels are not as popular as they used to be, I believe more people are using the cheaper more cost effective Express Holiday Inns - which appear to be much more modern - fresher, more vibrant and generally 'up tempo' at much less cost to customers, not many of whom require ironing boards, 'free' biscuits, trouser presses or gyms, or at extra cost - breakfast.

Nevertheless this is a good hotel, but like many other Holiday Inn Hotels - it just needs a revamp.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article