we went with a group for one night bed and breakfast as we went see Blackpool Lights.
The hotel is clean and services by reception and restaurant staff was excellent.
very spacious room too
I would recommend my friends to book in this hotel

Booked this hotel as a single female guest for an overnight stay. Hotel did not disapoint. Wanted a central location so I could go out in the evening to meet friends and not worry about walking back to hotel. Very central...next to bus station...3 mins walk from Guilhall...4 from main shops.
Room had everything needed, was spacious and clean. Excellent comfy bed (double) and choice of firm/soft piĺlows...brilliant! Both bath and adjustable shower. Nice biccies with tea/coffee tray.
Breakfast was impressive array of continental and cooked. Staff were so lovely and very friendly...nothing too much trouble.
Made the decision I would have another night out in Preston with friends again in future purely because of hotel. I felt safe and comfortable staying there. 😊

Stopped for one night for a work trip
Quick and easy to find
Parking was a pain (looked for a space and found none, parked in the bus station across the road and walked back to the hotel to find 3 spaces were now empty 🤦🏾‍♀️)

Anyways - check in was easy and quick

Went to my room which was massive and had everything you could need

However it did look and feel outdated (carpets looked old maybe it was the colours of it that looked outdated !)

Getting ready for bed I decided to run a bath and put the air con on, came out and was sitting in bed and could hear dripping sounds
It took me 5 mins of looking around everywhere to realise that it was the air con unit dripping water on to the carpet (definitely needs to be checked out)

I had a great nights sleep - bed and pillows were comfy and as I had the air con the temperature was just right for me (colleagues mentioned their air con systems had problems!)

Breakfast was very good in the morning too, filling and a good choice of hot food and continental type brekkies too

Would consider staying again if in the area !

This was our overnight stop on our coach journey to Scotland. For people with any walking disability it isn't easy to access. You have to get a lift to reception and unfortunately 2 coaches arrived at the same time so it was chaos and it took quite a while to get to our room. The room was very comfortable. Dinner was a nightmare as there were 3 coaches in the hotel and instead of staggering meal times everyone went in at the same time, and the food was very poor except the soup. However over 2 hours for an evening meal when you are tired is too long and they need to rethink how meals are served to coach parties. The evening meal except the soup was dreadful but the breakfast was very good and self service which was much better than the evening meal.

I remember this hotel from when it was built and believe it was called the Preston Crest or something like that. It always had a great reputation for great service, sleep quality and food and I'm thrilled to say that after our brief stop over last year those qualities are still at the forefront. It's on the doorstep for the town centre and the views from the bar/lounge area are quite something while waiting for dinner with it having vast walls of glass. Rooms are very comfortable and spotlessly clean with great showers. Wouldn't stay anywhere else apart from here

Exactly as expected - clean with all usual amenities. Toiletries included plus iron and ironing board provided. A bit of traffic noise but the address is a clue on this Ring Road is always going to busy. It is what it says on the tin 👍🏼

We have used this hotel over the last 3years and we have always been impressed with the staff who are always friendly and very helpful. The breakfast is lovely with plenty of choices. The rooms are on occasion small but always comfortable. Not the best looking building from the outside but the inside and staff more than make up for that.

Check in was quick, no messing around. Nice staff, always willing to go the extra mile. Room was small but adequate enough, bathroom was again small but what was required with a powerful shower which always does it for me.

The hotel is in a great location, next door to the bus station and right near the shops. All in all a good stay, would definately use this hotel again.

stopped here on a overnight stop too Scotland with shearings. hotel room ok . evening meal was chaos as 3 coaches arrived together so was a free for all . they should have staggered the meal times. breakfast was a bit better . would not stay here by choice . seems too me they just want as many as possible as quick as possible.

Booked here for a 4 night stay whilst in the area. The hotel was very easy to find using the post code and is in a good location in the area.

First impressions is that the hotel looks a little dated, the check in process was nice and quick and a lot of information given regarding my stay.

The room was as described and as above, it is a little dated. One small minor issue is plug sockets available which are far and few between in the room. As I was staying for a week I do tend to bring along my laptop and other electrical devices that I do need to plug in. There was a double socket just above the desk but it was so close to the desk you couldn't actually plug anything in without either damaging the wire or leaving one of the three pins exposed which isn't exactly safe. However after speaking to reception they were happy to borrow me an extension for the week and did inform me that an revamp of the facilities is planned which will include USB ports bedside.

I dined in the bar/restraint each night and I can't credit the staff enough. Grace was nothing short of superb and delivered an excellent level of customer service. I was not waiting no more than 20 minutes between courses and the food was exceptional.

Breakfast was also very good and one of the perks of stopping at a Holiday Inn.

Overall a fantastic stay and I wouldn't have any qualms recommending or booking here in the future.

Thanks again to the team!

For Preston city centre this hotel is right in the centre.
Good points: location is 2 minutes to all the shops and bars in Preston. It's clean and comfortable. Staff friendly. Breakfast is good. Standard holiday inn experience.
Bad points: parking is a nightmare. It has a small car park but unless you get in early you will need to park elsewhere. The gym is small but at least there is something.
Top tip: choose a room overlooking car park. It's much quieter than facing the main road and least likely to hear the clock chime on the hour.

Second time here and staff once again were excellent . However certain parts of the hotel are looking very tired ( a common problem with Holiday Inns I think ) . Food good . Breakfast could be a bit more exciting .

Those are not by far the best hotel though if you have to stop at Preston then there is not much to choose from if you want to stay in the centre. Hotel needs a refurb though rooms are clean and spacious. Not so wheelchair friendly in the evening as you have to go to first the floor to get the lift. There are parking and a disabled space.

We started using the hotel for meetings about 2 years ago. Visit about 3 times a year. Good value for both the meeting rooms and bedrooms.
Extremely friendly and helpful staff.
Normal holiday inn fare for breakfast - which is fine.
Location v convenient- can easily walk from the train station. Bus station virtually adjoining.
Parking can be a squeeze in their own car park - these is a multi-storey next door though which has recently been refurbished and is inexpensive.

We continue to return.

I stayed here for business on two consecutive weeks in late July and early August 2018. I found the room extremely comfortable, the food delicious and the staff exceptionally friendly and welcoming. I would definitely recommend this hotel

Booked a cheap night away as visiting the guild hall which is only 5 mins away
Small carpark which could do with better signage to get to it
But it is free

Quick check in n too our room just dumped bags and went out-
Got to say one of the softest comfiest beds ive slept in was wonderful

Some outside noise mainly emergency vehicle sirens
Overall a pleasant stay so looking forward to next time in dec

Hotel located close to all amenities like bus, train, shopping malls. Quite and relaxed location. Breakfast provided, nice intercontinental breakfast. I had a good room view of the city. Staff friendly.

I have now stayed at this hotel several times and have concluded it is a lot better than I first thought. On a recent occasion, I walked from the train station, which took me 15 minutes. It is otherwise about £6 by taxi. The hotel is immediately next to the "listed" bus station. I have also had a better chance to investigate the area. It is very near to the shops and only a five minute walk from the Harris Gallery, a museum which is free to enter and well worth a visit. There are plenty of eateries in the area, although the immediate neighbourhood does feel a bit dead on a weekday night - it may be livelier at weekends.

Check-in is handled efficiently with helpful and welcoming staff. My rooms have all been very comfortable, well-equipped either for work or leisure, with a good desk and a comfy chair. They are well lit. There has been a large, flat screen TV, with Freeview. The rooms have all had an iron and board, as well as tea/coffee making facilities. They even provide biscuits and, on the last occasion I stayed, I had a special note as a loyalty card holder, some more biscuits and a bottle of water, which I very much appreciated in the hot weather. The rooms have all had good air conditioning, though. The beds are extremely comfortable, with quality linen. The towels are also good quality and it is nice to have a bath in the bathroom, and not just a shower. The rooms have always been spotlessly clean.

I have enjoyed my breakfasts, with a good selection of well-cooked hot foods and "continental" breakfast items. There is one particular member of staff, I think she may be originally from the Philippines, who is very good at making diners feel welcome and wishing them an enjoyable breakfast. She receives my "employee of the month" award every time, staring everyone's day with a beaming smile!

Firstly the web site says no parking, so we parked elsewhere only to be asked atvtge front desk if we had parked with them out front for free? Then given a twin room as they had no doubles left. Other than that an adequate hotel for the price location great for the city and the bus station.
Decor a little tired and past its best but staff friendly. Breakfast good and varied.

We enjoyed our stay here. The staff were friendly and attentive. The room was clean and pleasant. Breakfast was good with a nice range of food, the cooked breakfast was buffet style and very fresh. The bar stayed open as long as we wanted it to in the evening. No complaints at all!

Stayed for 2 nights and was disappointed to see the whole hotel, from carpets to paint to furniture to bathroom fittings was all very tired, worn. The hotel desperately needs refurbishment especially when you consider the cost per night in comparison to the local competition.

The parking out the front of the hotel is free and very limited, if you're out of luck then there is plenty opposite which is only a short walk.

On arrival the rooms air condition wasn't working & kept showing fault this was reported and resolved within the hour - apparently the aircon machinary on the roof is tempremental, continues to fault/trip out & needed a reset (another example of a 'tired' hotel)

We found the staff all very helpful & polite.

Best part of the stay was the continental & English breakfast which was perfect.

Rooms slightly dated, parking poor but staff very welcoming and courteous and evening meal and breakfast great. Central to Preston and right next to bus station. Not situated in the most pleasant area of the city.

Stayed at this hotel for one night on Sunday 24 June 2018. Situated right in the centre of Preston with free car parking. Check in was very quick and was allocated a room on the 7th floor at the end of the corridor. The room was small but very nice and clean.

Had a great nights sleep as it was so quiet. Breakfast in the morning was excellent with plenty of choice. All the staff we came in to contact with were very friendly and helpful.

I would definitely stay at this hotel again if I am back in Preston, as it has a fantastic location and is only a short walk from pubs, restaurants and the local market.

The service in the restaurant was great, the food not so much. Really was expecting more but the waiter and I got on really well. He was a lovely Philippine lad called Lee. But the rooms were nice and tidy. Ample amounts of everything. Not a bad stay. Food was just lacking.

Stayed for one evening whilst working in Blackburn - a quick and easy 30 min drive away.

The hotel is an average Holiday Inn - all perfectly sufficient. The staff were very friendly, and the room service dinner very nice.

Decor is of the older Holiday Inn standard - so could do with an update. But it’s fine for a nights stay.