Holiday Inn Preston

4.3/5 based on 1608 reviews
Latest Reviews
This Holiday Inn is right opposite Preston bus station and an easy walk into the centre where there are plenty of shops and restaurants. I was a bit disappointed with the room - it just feels tired and in need of some updating. The WiFi was very slow and the TV reception not good on some channels. We didn’t visit the leisure faculties so can’t comment on them but breakfast was tasty and the staff all seemed friendly and helpful.
tripadvisor.co.uk
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Have stayed twice for business purposes and enjoyed my stay both times. The staff are very friendly and helpful, the beds are extremely comfy and everything very clean.
Only docking one star as on the second visit my bathroom smelt of smoke and the taps etc were falling apart
tripadvisor.co.uk
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Stayed at the Holiday Inn overnight with my son recently so we could catch the train to Edinburgh the next morning. We were greeted reasonably - the staff on reception did seem to enjoy regular 'jokes' together which doesn't always present well to guests. But the room was good enough and well equipped. The hotel has a restaurant which we didn't eat in and a bar which was comfortable if a little understaffed at times for a Friday night.
The train we had booked on left Preston at 07:53 which meant we needed to walk to the station - a 20 minute walk I estimated to be on the safe side. I had booked the hotel as it was relatively close to the station and because the breakfast option was reasonably priced. It was therefore disappointing to find that breakfast only started at 07:30. I understand that it was a Saturday and that breakfast usually starts a bit later but other hotels start breakfast at 07:00. It may be worth considering doing this at the Holiday Inn.
To be fair to the staff, they had offered us a breakfast bag with pastries, a roll, butter, cheese, a yoghurt and fruit. This could have been improved by some cheap plastic cutlery to allow one to eat the products that were in the bag. There was no drink either which is something that is much needed at breakfast.
I have therefore rated the Holiday Inn only as average. In many respects, it is a good hotel and deserves better than this and had the breakfast issue been different, I would have rated it more highly. But you can only report on your own experience and in his case, the Holiday Inn only warranted the average score. However, if want a decent hotel to stay in, close to the town centre then the Holiday Inn won't disappoint unless you are catching an early train !
tripadvisor.co.uk
Source: tripadvisor.co.uk
The reason we chose this hotel was the location, but we found it perfect. Not just the food but the staff and our accommodation was the best we have stayed in. The room was not very large but we had everything we needed. For the first time, we had a bed that was so comfortable it was a pleasure to go to bed. We have stayed in many places, but i think this was the first time we could help our self to the hot breakfast. For the breakfast we had a choice of everything you would want. We found a card in the room that told us , dont worry if you have forgotten anything, I am talking about toiletries, toothbrushes and past, shaving and blades, free of charge. Yes it is hard to believe but true.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here twice in two weeks time. Clean rooms and nice staff. Warm welcome as gold member. Breakfast is good, also for continental breakfast. Also had meals in the restaurant (Nineteen 75, see reviews). Carpark very small, but you can use carpark of the neighbours (till 7 a.m.) or the carpark at the busstation (payed).
tripadvisor.co.uk
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My daughter and I have used this hotel many times. We are from the Lake District. We went 14 years ago when she got her wedding dress. Fond memories. We have used it many times since. Every year we have a mother and daughter weekend Xmas shopping. We go on the train. The hotel is just away from the town which I like . We have a nice meal and a good catch up. The staff are lovely and food good. We will be booking again for next year. Apparently next year it is going to be refurbished. Keep up the good work and standard.
tripadvisor.co.uk
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Arriving late parking at the hotel was a nightmare (non existent as totally full) so I ended up in the bus station car park over the road... although this was well lit with loads of space and £4 for 12hrs.
Welcome at the hotel was good, room service prompt, delivered with a smile and good value.
Room on the small side but perfectly adequate. Clean. Shower lovely and hot.
Breakfast good, welcoming and staff were very friendly. It was busy but not overcrowded.
All in all a good stay and if I’m in the area I would stay again. Good value for money for a business stay over.
tripadvisor.co.uk
Source: tripadvisor.co.uk
At first glance this hotel appears extremely unappealing, perched on the ringway overlooking the bus station and multi storey car park, but once you get inside it's a different story. The staff, without exception, couldn't have been more helpful or welcoming, the level of customer service put some 5 star hotels to shame. The rooms are a good size and very clean, with comfortable beds and nice little touches, like biscuits on the tea tray and shower caps in the bathroom. The car park being very small is the only negative, but reception are happy to help with alternatives if there are no spaces. Overall it is the staff who make this hotel and I would definitely stay here again because of them.
tripadvisor.co.uk
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we went with a group for one night bed and breakfast as we went see Blackpool Lights.
The hotel is clean and services by reception and restaurant staff was excellent.
very spacious room too
I would recommend my friends to book in this hotel
tripadvisor.co.uk
Source: tripadvisor.co.uk
Booked this hotel as a single female guest for an overnight stay. Hotel did not disapoint. Wanted a central location so I could go out in the evening to meet friends and not worry about walking back to hotel. Very central...next to bus station...3 mins walk from Guilhall...4 from main shops.
Room had everything needed, was spacious and clean. Excellent comfy bed (double) and choice of firm/soft piĺlows...brilliant! Both bath and adjustable shower. Nice biccies with tea/coffee tray.
Breakfast was impressive array of continental and cooked. Staff were so lovely and very friendly...nothing too much trouble.
Made the decision I would have another night out in Preston with friends again in future purely because of hotel. I felt safe and comfortable staying there. 😊
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stopped for one night for a work trip
Quick and easy to find
Parking was a pain (looked for a space and found none, parked in the bus station across the road and walked back to the hotel to find 3 spaces were now empty 🤦🏾‍♀️)

Anyways - check in was easy and quick

Went to my room which was massive and had everything you could need

However it did look and feel outdated (carpets looked old maybe it was the colours of it that looked outdated !)

Getting ready for bed I decided to run a bath and put the air con on, came out and was sitting in bed and could hear dripping sounds
It took me 5 mins of looking around everywhere to realise that it was the air con unit dripping water on to the carpet (definitely needs to be checked out)

I had a great nights sleep - bed and pillows were comfy and as I had the air con the temperature was just right for me (colleagues mentioned their air con systems had problems!)

Breakfast was very good in the morning too, filling and a good choice of hot food and continental type brekkies too

Would consider staying again if in the area !
tripadvisor.co.uk
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This was our overnight stop on our coach journey to Scotland. For people with any walking disability it isn't easy to access. You have to get a lift to reception and unfortunately 2 coaches arrived at the same time so it was chaos and it took quite a while to get to our room. The room was very comfortable. Dinner was a nightmare as there were 3 coaches in the hotel and instead of staggering meal times everyone went in at the same time, and the food was very poor except the soup. However over 2 hours for an evening meal when you are tired is too long and they need to rethink how meals are served to coach parties. The evening meal except the soup was dreadful but the breakfast was very good and self service which was much better than the evening meal.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I remember this hotel from when it was built and believe it was called the Preston Crest or something like that. It always had a great reputation for great service, sleep quality and food and I'm thrilled to say that after our brief stop over last year those qualities are still at the forefront. It's on the doorstep for the town centre and the views from the bar/lounge area are quite something while waiting for dinner with it having vast walls of glass. Rooms are very comfortable and spotlessly clean with great showers. Wouldn't stay anywhere else apart from here
tripadvisor.co.uk
Source: tripadvisor.co.uk
Exactly as expected - clean with all usual amenities. Toiletries included plus iron and ironing board provided. A bit of traffic noise but the address is a clue on this Ring Road is always going to busy. It is what it says on the tin 👍🏼
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have used this hotel over the last 3years and we have always been impressed with the staff who are always friendly and very helpful. The breakfast is lovely with plenty of choices. The rooms are on occasion small but always comfortable. Not the best looking building from the outside but the inside and staff more than make up for that.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Check in was quick, no messing around. Nice staff, always willing to go the extra mile. Room was small but adequate enough, bathroom was again small but what was required with a powerful shower which always does it for me.

The hotel is in a great location, next door to the bus station and right near the shops. All in all a good stay, would definately use this hotel again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
stopped here on a overnight stop too Scotland with shearings. hotel room ok . evening meal was chaos as 3 coaches arrived together so was a free for all . they should have staggered the meal times. breakfast was a bit better . would not stay here by choice . seems too me they just want as many as possible as quick as possible.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Booked here for a 4 night stay whilst in the area. The hotel was very easy to find using the post code and is in a good location in the area.

First impressions is that the hotel looks a little dated, the check in process was nice and quick and a lot of information given regarding my stay.

The room was as described and as above, it is a little dated. One small minor issue is plug sockets available which are far and few between in the room. As I was staying for a week I do tend to bring along my laptop and other electrical devices that I do need to plug in. There was a double socket just above the desk but it was so close to the desk you couldn't actually plug anything in without either damaging the wire or leaving one of the three pins exposed which isn't exactly safe. However after speaking to reception they were happy to borrow me an extension for the week and did inform me that an revamp of the facilities is planned which will include USB ports bedside.

I dined in the bar/restraint each night and I can't credit the staff enough. Grace was nothing short of superb and delivered an excellent level of customer service. I was not waiting no more than 20 minutes between courses and the food was exceptional.

Breakfast was also very good and one of the perks of stopping at a Holiday Inn.

Overall a fantastic stay and I wouldn't have any qualms recommending or booking here in the future.

Thanks again to the team!
tripadvisor.co.uk
Source: tripadvisor.co.uk
For Preston city centre this hotel is right in the centre.
Good points: location is 2 minutes to all the shops and bars in Preston. It's clean and comfortable. Staff friendly. Breakfast is good. Standard holiday inn experience.
Bad points: parking is a nightmare. It has a small car park but unless you get in early you will need to park elsewhere. The gym is small but at least there is something.
Top tip: choose a room overlooking car park. It's much quieter than facing the main road and least likely to hear the clock chime on the hour.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Second time here and staff once again were excellent . However certain parts of the hotel are looking very tired ( a common problem with Holiday Inns I think ) . Food good . Breakfast could be a bit more exciting .
tripadvisor.co.uk
Source: tripadvisor.co.uk
Those are not by far the best hotel though if you have to stop at Preston then there is not much to choose from if you want to stay in the centre. Hotel needs a refurb though rooms are clean and spacious. Not so wheelchair friendly in the evening as you have to go to first the floor to get the lift. There are parking and a disabled space.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We started using the hotel for meetings about 2 years ago. Visit about 3 times a year. Good value for both the meeting rooms and bedrooms.
Extremely friendly and helpful staff.
Normal holiday inn fare for breakfast - which is fine.
Location v convenient- can easily walk from the train station. Bus station virtually adjoining.
Parking can be a squeeze in their own car park - these is a multi-storey next door though which has recently been refurbished and is inexpensive.

We continue to return.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here for business on two consecutive weeks in late July and early August 2018. I found the room extremely comfortable, the food delicious and the staff exceptionally friendly and welcoming. I would definitely recommend this hotel
tripadvisor.co.uk
Source: tripadvisor.co.uk
Booked a cheap night away as visiting the guild hall which is only 5 mins away
Small carpark which could do with better signage to get to it
But it is free

Quick check in n too our room just dumped bags and went out-
Got to say one of the softest comfiest beds ive slept in was wonderful

Some outside noise mainly emergency vehicle sirens
Overall a pleasant stay so looking forward to next time in dec
tripadvisor.co.uk
Source: tripadvisor.co.uk
Hotel located close to all amenities like bus, train, shopping malls. Quite and relaxed location. Breakfast provided, nice intercontinental breakfast. I had a good room view of the city. Staff friendly.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article