Holiday Inn Preston

4.3/5 based on 1644 reviews
Latest Reviews
Impromptu stay during snow travel chaos - perfect location next to coach station and very handy for town centre. Welcoming staff who checked us in early with our heavy bags. Nice modern room and very cosy.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel has been operating for a long time under different names but has been a Holiday Inn for many years.
Not anything great but is properly run and the staff are pleasant and efficient.
The outlook from the windows at the front of the hotel are of the Brutlalist architecture bus shelter and to be honest, there are few views in and around this Preston hotel worth seeing.
No sign of herds of wildebeest or the hanging gardens of Babylon it what would anyone expect out of a Preston windows?

A few gripes, one of 2 of the lifts was constantly out of order which isn’t great when checking in and out and being forced to use the stairs.

Breakfast very decent with attentive staff in those quarters.
Rooms smallish and not exactly plush, the fridges which they had in each room 10 or so years ago have now been removed and replaced by nothing.
Small point but Interestingly the keycard didn’t need updating once during my weeks stay as seems to be the case in every other hotel I’ve stayed in recently.

The Ritz it isn’t but this hotel has survived for many years based on the staff and the fact they know what they are doing.
tripadvisor.co.uk
Source: tripadvisor.co.uk
arrived early to watch snooker at preston and drop my bags ,went back to check in later,easy check in and hotel reception also let a plug with long lead for my sleep machine, did not have evening food ,due to good pub food in the area, breakfast was very nice ,bar stay open late night is everyone how a drink or two before bed, my room, 703 was a very bad room and a good hot shower anytime during day, all staff are very friendly and helpful.do not car park so i did not drive
tripadvisor.co.uk
Source: tripadvisor.co.uk
We didn’t bring a car so the minuscule car park was not an issue ! Staff all friendly ( although I would prefer them not to answer the phone in the middle of the check in process ) . Dinner was good and fairly priced and room fine and fairly typical for the holiday inn chain ( I would prefer better towels ) . Given the price charged it is worth 5 stars . I do a lot of national travel and would praise the people of Preston for their friendliness !
tripadvisor.co.uk
Source: tripadvisor.co.uk
All the staff are great in this hotel very helpful , nice breakfast , rooms clean beds nice, the one thing disabled room needs a wheel in shower. The hotel is very handy for central Preston food in restaurant is good but a little expansive if you have a budget Weatherspoon is down the road.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed at the hotel due to business meetings in centre of Preston. Great location, close to everything.

Car park is smallish but there's a big multi storey right across the road above the bus station.

When checking in there was a sign saying that there was forecast for high winds and a bowl of earplugs to try and dampen the noise from weather.

I took a pair and slept like a baby, didn't hear a thing. The bed was really comfy, room was clean and to a high standard.

All the staff were extremely friendly and professional. I ordered room service which was fast and main was delicious.
I had a slight issue with the dessert however after notifying the staff the wee room service man chapped my door to discuss. He was very polite.

Breakfast was good. Lots of choice, although I'd have liked porridge too!

Overall good dtay, just what you expect from Holiday Inn.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here when attending a function in late January '18; there is a small carpark onsite, which seems to fill rather quickly - you must enter your registration into a computer at reception to get free parking.

Reception is on the first floor not the ground floor, there is a lift, but, should you be going out and returning after 10pm, the lift is turned off!!! There is a button to press if, like me, you have mobility issues and cant take the stairs, however, if like me, you get no response you may need to be accompanied by and able bodied guest who can climb the stairs to alert staff to your need to use the lift; hopefully the staff are more polite to you than they were to my friend who tried to bring to the staffs attention my plight - he was treated very rudely, and then told I would have to wait till he was not busy at the bar, as there was only him serving - clearly putting making money above the well being of guests needs. Very disappointing attitude to a situation the hotel itself has created to cause a problem for disabled guests.

This sole issue aside, the hotel is nice and the rooms are comfortable, and all you would expect from a holiday inn. We stayed in room 513 and were perfectly happy with the room and its amenities (except for it being a twin when we had requested a double) and would probably stay here again - but obviously only with an able bodied assistant who can help should I be returning late. Central location is good.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed at this hotel for several nights very recently. Hotel is clean and comfortable and in a good location. Parking is very limited, but there is ample parking close by in the bus station multi storey car park.
What really makes this hotel worthy of a special mention are the staff.
Every single member of staff was friendly, helpful and really did go the extra mile to make my stay special.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for 2 nights. Room a bit average - shower had poor”ish” water pressure, room could have been warmer - not helped as the thick window curtain was in front of it. Can’t imagine the room has been updated for 20 years but was ok in terms of cleanliness.
The best aspect was the staff who appeared extremely hard working and conscientious. Had breakfast and evening bar food both days and both were good again staff at breakfast were very friendly and helpful as they were in the evening.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed at the hotel for one night. It is conveniently located near to the city. Family room was very cosy and clean. Breakfast was included in the price, which was bonus for the 40 pound which I had paid.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here overnight with my 2 children. The room was clean and very accomadating. My children slept well and enjoyed breakfast the next morning. Staff where frendly and eager to help. Also has a large car park. WOuld stay here again on my next visit to Preston.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Last minute booking here due to travel issues - great room, good food and friendly welcome from reception. Car park seems a bit small, cars were abandoned on double yellows making entry and exit a bit tricky. Overall very good.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Decent stay. Clean room and friendly check-in staff. Big shout out to Aaron in the restaurant who accommodated our late arrival for breakfast with a friendly smile and a lovely full english from the back. Top man.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Let’s start with the building, itself. Unattractive, brick built, semi-circular and squeezed between the bus station and a main road; not encouraging. The car park is tiny, as well, and not helped by the thoughtless parking of a couple of ‘executive’ saloon cars.

The reception is on the first floor and was efficient and courteous.

The main issue was the room. I was allocated a twin room that was so small that the beds were actually touching.

The TV gave very limited choice, with most of the channels being locked out, untuned or generally not available. Even C4 wasn’t available - although I did have the choice of about 3 versions of BBC1 and ITV. In this day and age, this is pretty poor.

Talking of poor, the wireless internet was very slow, so I ended up using my 4G mobile instead. Again, should be better.

The bathroom was adequate and functional, although the sink tap wouldn’t give cold water, going from warm to hot enough to make tea!

On balance, I’m glad that I only stayed one night on business. I’m not sure that this would be my choice for an extended stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Very pleasant
google.com
Source: google.com
Prime position
google.com
Source: google.com
Staying here at the minute with my husband,beds are comfortable very clean and tidy place. Will come back and stay again😁
google.com
Source: google.com
Rooms good. Food ok
google.com
Source: google.com
teaching event, nice staff
google.com
Source: google.com
Beds were nice. We were still in our room at 12pm I did ask room service to clean the room after we had gone nobody came. Came back to the room at 7pm phones room service somebody come up but we were still in the room. I told the lady come back in a hour nobody still cleaned the room. Wasn't very happy.
google.com
Source: google.com
Lovely friendly and clean
google.com
Source: google.com
Not the nicest HI we’ve stayed at and we’ve stayed many places with Spire Elite status. 24 hour room service but no room service menu per front desk when i requested an omelette. (I found one later in our stay which had an omelette as an option) phone in room didn’t work half the time. The refrigerators have been taken out of all the rooms (I was informed of this when I called as it was removed from our room). I had bought a lot of food as I am traveling with a 3 year old with food allergies and had to throw it all away. (They did offer to store it in their small employee refrigerator but I don’t trust that with my child’s food as he has food allergies) Window leaking when rained. As we are are Spire Elite status we usually have at least complimentary water in the room (or a candy bar that we can’t eat) or an upgrade offer but there was nothing.
Beds are comfortable thankfully and room dark in the morning and at night before the sun goes down. (Important for putting a child to bed at 7pm!). The aircon also worked which was a plus in this heat we have been having.
google.com
Source: google.com
a bit tired and in need of an update, the air con was ok which was much needed as Windows have to be shut due to nearby busy A59. food at the bar was ok and reasonably priced, especially if you have a taste card and get 2 for 1. the drinks were expensive, £5 for a San Miguel? overall, ok for a short work stay.
google.com
Source: google.com
Excellent value for money
google.com
Source: google.com
Good place to stay
google.com
Source: google.com
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article