Pool House vets offer exemplary service time and time again, I have used them for over 30 years and at every branch all of the staff can't do enough to help. They are brilliant, compassionate, always available in an emergency and highly professional at all times. We have several dogs and often take foster dogs, plus we have run a large dog walking business for over 10 years, and it's a great comfort to know such an amazing practice is there for us.
A great team of veterinary nurses, physios, vets, receptionists. They all worked together to provide the best possible care for our dog and all genuinely cared. Appointments were created to provide the care needed for our dog even when there weren’t any They all work above and beyond
I have been a client of Pool House for over 40 years and with 5+ dogs. The vets are exceptional , giving expert advice and treatment. The nurses and reception staff are vey compassionate, caring and pleasant. It's actually a pleasure to go there! 5 stars? not enough!!
I have taken my pets to Pool House for 16 years. I wouldn't go anywhere else. The vets, nurses and receptionists are all brilliant. Always caring, helpful and nothing is to much trouble. 24/7 service is amazing and reassuring to know someone is there for advice or help.
Every time I have had to use Pool House it has always been clean, welcoming and professional. All the staff are friendly and knowledgeable and make me and my dog feel in safe hands. Highly recommend them.
Amazing! All the vets, nurses and receptionists really go out their way to help in every way possible. The prices are incredibly reasonable considering the insane quality of service provided! Outshines any other practice in the area and I am so proud to have them as my vets!
Fabulous service, have used them for over 20 years and wouldn't go anywhere else.
You can always get an appointment and it has some amazing vets, nurses and receptionists.
Its open 24 hours a day, 365 days a year is a comfort knowing they are always there when I should need them.
I also have used the Hydrotherapy Unit based at the hospital and is such a wonderful facility to have on their premises and is run by there very own specialist nurses.
Always very helpful vets, nurse and the receptionist. Usually take my cat to mere green but have been to lichfield too. I always come away with a better understanding of what is going on with my cat. Would recommend them to anyone. Also there own out of hours is a bonus too.