Pool House Veterinary Group

4.9/5 based on 663 reviews
Latest Reviews
The quick responses and great care that my little miniature dachshund ‘David’ received was absolutely faultless and no doubt saved his life. Forever grateful to all the wonderful staff! 🐾🐾
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Friendly and compassionate staff
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I took my kitten for his first course of injections.the vet and other staff were very helpful I didn’t have to wait long.i would definitely recommend them
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Took injured owl in late at night,very helpful staff .gave the owl its best chance, alas the owl didnt make it..
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All the staff at Poolhouse are fantastic bar none!
From the moment of first contact, the whole process of being ‘seen’, right through to collecting prescriptions, is very smooth and quick.
During very trying times, all the staff have performed fabulously and are a credit to Poolhouse!
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Great vets, friendly and professional.
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Always professional and friendly. Great service from the whole practice
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Very quick and efficient service.
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I would trust them with my own life. Special mention tonight for Jenny, Chris and Michaella.
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Very good friend
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We had an emergency early hours Sun took our poorly pug, she was critical but after the care, correct medication and attention the awesome team showed our Pippin, thanks to Pool House she is alive and home today - cannot express my gratitude enough
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Friendly helpfull staff
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Really helpful staff, brilliant vets
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Very nice staff .
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Was ok
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Great friendly service
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The vet was very knowledgeable and even though we were not been given the best news (our cat is very poorly) he dealt with us in a friendly and professional manner. This made the difficult process much easier to deal with and make the right decision for our pet.
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Pool House Vets are just so lovely.
Listening Caring. & Understanding …

Vet was very professional and Teddington (my dog). Was happy to go with her by himself. Which was a comfort to me

Every step was made clear to me and the costs too.

My questions were answered without making me feel like I was stupid …

Thankyou for look after Teddington & myself …

Will totally recommend Pool House Vets 100%
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Caring and understanding.
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Caring and understanding.
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I've been here a couple of times now with my new puppy and the staff are fantastic. Even when they're extremely busy, they never appear stressed and are always very patient and understanding. They were recommended to me and I wouldn't hesitate to recommend them to others!
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I had to take my dog to emergency out of hours vet. Due to covid they collected my dog from the car after discussing problem and if we were happy with them to administer an injection if needed. My dog had treatment and was back to her playful self by morning. I highly recommend this caring and professional surgery.
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I've been here a couple of times now with my new puppy and the staff are fantastic. Even when they're extremely busy, they never appear stressed and are always very patient and understanding. They were recommended to me and I wouldn't hesitate to recommend them to others!
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I Had to have an injection today the vet was very nice to me, i even let her cut my claws, and she told my owner that I was a very good boy.
Thoroughly recommend them.
Thank you
George (the cat)
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We have used PHV Lichfield practice for over 13 years, a mix of dogs and rabbits. PHV care and service to us and our pets has been excellent. Costs are not lowest imo. But this is not the NHS!
I am well aware.
However the consistent great service and when the tough times come round with our pets the team have been brilliant and so professional.
Despite current conditions we are generally very pleased and only too happy to recommend this practice to other responsible pet owners.
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Take Care of Your Pets This Bonfire Night
26/10/2021

With all the excitement, it’s easy to forget about how our pets cope with Bonfire Night. Here's some tips from local recommended veterinary practice Pool House. Read article
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In October 2020
Sheila D said

Very satisfied with everything + staff following Lottie's operation. 5 stars.