Pool House Veterinary Group

4.9/5 based on 607 reviews
Latest Reviews
Lovely staff giving your pet all the care and attention it needs
google.com
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Used to be really good gone downhill abit lately seem to make silly mistakes but that's just my opinion
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Always there with good understanding and professional care.Wouldn't take our animals anywhere else
google.com
Source: google.com
Very good out of hours service despite covid and a snowstorm. Relatively new to area and have been reluctant to change vets but will do so now
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Excellent 24 hour vets!
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Caring friendly staff who always have your pets interests at heart. Couldn't fault service or care that Lexi received.
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Quick, easy and has great covid measures in place.
google.com
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Very friendly vet. Sorted the problem straight away and gave me an acceptable bill. Pleased!
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Source: google.com
Excellent service, always had top quality treatment
google.com
Source: google.com
We had to visit this practice out of hours with our 15 year old Staffie, in an emergency as our usual vets were closed. Obviously due to current distancing restrictions we were unable to go into the practice. We were a little anxious due to our dogs age, however the Vet we saw was so helpful, caring and professional. She didn't rush our dog and explained everything to us.
google.com
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The team at Poolhouse are outstanding and professional - from the reception staff to the veterinary surgeons! Our pony has recently has a big lymphoma removed and the service received has been amazing - so professional, the communication has been excellent!!!! Wilson has been so comfortable and cared for sooo well! Thank you Marco & Francesca - you have both been amazing !!!! Xx and thank you Lea for updating me on Wilson’s recovery on a daily basis x
google.com
Source: google.com
We took our beautiful little boy here knowing his time was coming to an end as our own vets emergency out of hours recommendation only had 2 stars. I'm so glad we did, he was only there for an hour or so, but the staff were wonderfully kind and respectful. As you would expect it was a truly heartbreaking experience but I'm able to rest a bit knowing we, and the staff at pool house, did our absolute best for the boy up until his last moment. Bless you all for the kindness you showed in such a short space of time and thank you for making the hardest goodbye a tiny bit easier. Xx
google.com
Source: google.com
Excellent vets have used for over 20 years . Their compassion and care is second to none . Staff and vets are all so nice and friendly and have the animals best interest at heart . I recently had to have my lovely dog put to sleep and they went above and beyond to enable us to be with him . I can’t thank them enough for the care they have given my pets over the years wouldn’t use any other vets . I have several vets near my home but choose to drive about 15 miles because there are no comparisons .
google.com
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Very professional and caring
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Goes the extra mile
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Excellent as always
google.com
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Staff at lichfield so helpful, friendly and made a tough situation a lot easier.
google.com
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My boy had a four site ligament snip to treat kissing spines done at pool house. The wound was exceptionally neat, my horse was the happiest I've seen him in a long time as a result of the treatment. The communication was great, advise and my boy was happy. Will always make the journey to pool house for their excellent level of care!
google.com
Source: google.com
These guys are A1 they do a fantastic job on jake & layla very highly recommend 👌👌
google.com
Source: google.com
Efficient and friendly on arrival. Will let you know more as things progress.
google.com
Source: google.com
Amazing place and easy to find, very kind and caring.
google.com
Source: google.com
Very helpful and explain everything, any questions you have they answer
google.com
Source: google.com
Staff are fantastic very caring and helpful.
google.com
Source: google.com
Quick and good quaility and friendly out of hours vet support. Expensive but this is the case with most out of hours vets. Would recommend.
google.com
Source: google.com
Never had a bad experience with either the office staff, nurses or vets at Pool House. We’ve been using them for well over 15 years and would recommend them to friends and family.
google.com
Source: google.com
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Take Care of Your Pets This Bonfire Night
14/10/2020

With all the excitement, it’s easy to forget about how our pets cope with Bonfire Night. This year with more home based bonfire events we must remember to look after our pets. Read article
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In October 2020
Sheila D said

Very satisfied with everything + staff following Lottie's operation. 5 stars.