Pool House Veterinary Group

5/5 based on 377 reviews
Latest Reviews
Axel is forever grateful for the care she receives, thank you.
Looked after my dog having suffered a sickness bug, explained everything really well, even got a follow up phone call to check on him day after.
Great practice, saw jenny she and front of house team fantastic.
Amazing service, fab people. Would always recommend everybody.
I have been going to this practice since 1965 the service only gets better. Over the years it may have moved premises but the comiitment to its patients and their owners never falters.
Couldn't ask for better care for my pets happy helpful staff and excellent care and treatment
Wouldn't trust anybody else with my much loved pets! Compassionate, caring with excellent emergency service and facilities.
Highly professional, nothing is ever too much trouble, kind and caring especially with our older dog. Always available for advice patient with our grumpy younger dog, never feel that we are rushed during appointments, time is taken to explain and re explained if required! Couldn’t ask for a better place to go for our dogs as we always feel valued.
I'm one of those crazy ladies with 4 dogs, I can honestly say I would never trust my dogs at any other vets. Pool House are so caring to animals and their owners. Absolutely fabulous team. Thank you.
5 stars. Excellent service. Lovely to have the comfort of having a vets surgery like Pool House.
Great service. Prices sometimes higher for dentals etc. Service wins.
Very good. My dog was treated very well. Would definitely recommend.
Michaela was very helpful and friendly.
Jennie is always 5 star. Always helpful and caring. I wouldn't trust my pets anywhere else.
FRIENDLY AND COMPASSIONATE STAFF MAKING VISITS A PLEASURE
They’re facilities are brilliant My dog is incredibly nervous of the vets and has even bitten a nurse before so we were nervous to take her there again for both parties but they were so lovely and she now goes for “vet therapy” with Gemma who has always been so good We particularly enjoy Pool House as they are all so lovely
Always very polite and helpful. Can take any animal and are always very professional and helpful, nothing is too much trouble. From the reception staff to the vets I have always felt my animals have the best of care.
Five Stars *****
Friendly, helpful staff, always able to get an appointment and great care taken with our dog - Many Thanks.
Always friendly and helpful and provide a reliable service.
Superb staff, my pets are always happy to visit as great care.
This practice is excellent with fab staff always willing to help would not consider going anywhere else
Always friendly, and great service
Always great service. The reception staff at Burntwood are kind, helpful and very friendly. Nothing is too much trouble. My dog actually pulls to get in to see everyone! 🐶🐾
Have been registered with Pool House for 35 years. They are a 24/7 emergency hospital and I feel assured that my pets will be safely cared for at any time of day or night. Friendly Reception Team and Vets that I trust.
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24/02/2020

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Latest Feedback

In January 2020
Sandra W said

Love this vet practice. Lovely vets and staff very kind.