Highly professional, nothing is ever too much trouble, kind and caring especially with our older dog. Always available for advice patient with our grumpy younger dog, never feel that we are rushed during appointments, time is taken to explain and re explained if required! Couldn’t ask for a better place to go for our dogs as we always feel valued.
In January 2020, Tracey G said:
I'm one of those crazy ladies with 4 dogs, I can honestly say I would never trust my dogs at any other vets. Pool House are so caring to animals and their owners. Absolutely fabulous team. Thank you.
In January 2020, Karen P said:
5 stars. Excellent service. Lovely to have the comfort of having a vets surgery like Pool House.
In January 2020, Robert D said:
Great service. Prices sometimes higher for dentals etc. Service wins.
In January 2020, Karen S said:
Very good. My dog was treated very well. Would definitely recommend.
In January 2020, Jan M said:
Michaela was very helpful and friendly.
In January 2020, Zoe L said:
Jennie is always 5 star. Always helpful and caring. I wouldn't trust my pets anywhere else.
They’re facilities are brilliant My dog is incredibly nervous of the vets and has even bitten a nurse before so we were nervous to take her there again for both parties but they were so lovely and she now goes for “vet therapy” with Gemma who has always been so good We particularly enjoy Pool House as they are all so lovely
In January 2020, Sally-Anne J said:
Always very polite and helpful. Can take any animal and are always very professional and helpful, nothing is too much trouble. From the reception staff to the vets I have always felt my animals have the best of care.
In January 2020, Karen O said:
Five Stars *****
In January 2020, Karl J said:
Friendly, helpful staff, always able to get an appointment and great care taken with our dog - Many Thanks.
In January 2020, Brett M said:
Always friendly and helpful and provide a reliable service.
In January 2020, Tina W said:
Superb staff, my pets are always happy to visit as great care.
Have been registered with Pool House for 35 years. They are a 24/7 emergency hospital and I feel assured that my pets will be safely cared for at any time of day or night. Friendly Reception Team and Vets that I trust.
After being told my dogs tumour was inoperable, Pool House took his case on the tumour has been removed and my dog has a chance of living a few more years thanks to them having the skilled staffs to carry out complicated surgery with care and concern for the animals and their owners .