Pool House Veterinary Group

5/5 based on 400 reviews
Latest Reviews
The staff are very friendly, helpful and accommodate your needs and requirements no matter how big or small Always supportive and do their darnest you help fix problems, illness and issues from reception, to nurses and vets can’t recommend and thank Pool House enough and they do deserve this!
thebestof.co.uk
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I can't rate Poll House Vets highly enough! We have been there so many times this last three weeks with our poorly dog and the care and attention have been fantastic. He ended up having to have a big operation and our vet Katie kept ringing us with all the latest information to keep us informed as to what was happening every step of the way. We feel really well looked after cared for and even when our appointment was over running due to an emergency coming in before us, we were constantly asked if we were ok to wait by the receptionists ( we wanted to wait rather than see a different vet) and brought tea whilst we were waiting. The whole team really are wonderful and friendly and it makes what can be a very stressful situation, much nicer to deal with in such a lovely environment. So reassuring to know our dog had care overnight too and that someone is always available at the end of the phone when we bought him home and needed some advice at night. Thank you to everyone!
thebestof.co.uk
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ALways used pool house vets,great service but more so when they looked after my little girl pug Ella who at the age of 6 sudenly started to have fits,she was then diagnosed wite PDE ,PDE is when the immune system is attacking the brain causing painful inflammation,but they were quick to acted and we got her stable with meds,after a mri scan it was confirmed PDE,but my little girl kept fighting to be here,she had various meds and chemo to surpress the disease and bloods taken every 4 to 6 weeks, She ended up having about 5 relapese,but pool house vet katie new how to look after her,At time of diagnoses they said she would only live for aprox 2 weeks to 6 months,But she kept fighting and with the help and care from pool house she gave us and lived another four years,but she gave up the fight on 12/11/19 :( i carnt thank pool house vets and Katie the vet enough for the time and care they took in looking after x rip ella x
thebestof.co.uk
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Always so kind.
thebestof.co.uk
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Excellent vets, great staff. 5 stars.
thebestof.co.uk
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Perfect and warm welcoming clinic with informed and pleasant staff that explain pets problems perfectly.
thebestof.co.uk
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Kind, caring, friendly very understanding. Honest.
thebestof.co.uk
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Fab service. Friendly staff. Lovely vets.
thebestof.co.uk
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Brill care. New puppy, emergency vet just before Xmas, sorted puppy out, had back Xmas eve, ready for surprise on Xmas day. Fab, thanks to all.
thebestof.co.uk
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Excellent vets, great service. Friendly staff.
thebestof.co.uk
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Always friendly and helpful. Smiling.
thebestof.co.uk
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Friendly, helpful staff. Clean bright relaxed atmosphere. A very good service.
thebestof.co.uk
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Very happy with the service and advice today. Great customer service from Sam.
thebestof.co.uk
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Excellent service. All staff are very helpful and go out of their way to help. Highly recommend.
thebestof.co.uk
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Always a very caring and understanding manner in which our pet is handled. Explain things well.
thebestof.co.uk
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Always excellent service! Always lots of fuss for pets.
thebestof.co.uk
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Satisfied with treatment! Excellent vets and service.
thebestof.co.uk
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Brilliant! Really pleased. Thank you so much😀
thebestof.co.uk
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Always fantastic care. Friendly & helpful staff.
thebestof.co.uk
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Pleasant staff, made to feel very reassured and that my dog is in good hands.
thebestof.co.uk
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Have used this vets for 53 years, won't use anyone else.
thebestof.co.uk
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Brilliant vets! 😀 Lovely service, Nurses brilliant.
thebestof.co.uk
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So helpful, fixed our bunnies leg even though the odds were against it. Forever grateful. ❤
thebestof.co.uk
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Excellent vets. Friendly reception, happy and smiling.
thebestof.co.uk
Source: thebestof.co.uk
Excellent vets, caring staff, same day appointments.
thebestof.co.uk
Source: thebestof.co.uk
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Latest Feedback

In October 2020
Sheila D said

Very satisfied with everything + staff following Lottie's operation. 5 stars.