Kettering Park Hotel
Latest Reviews
Stayed here during the week for one night while on a work conference in Kettering. Not my first time staying, first time was for 4 nights a week, two weeks in a row. As usual, the room is quiet and very comfortable, food is fantastic and so is breakfast. Highly recommended
Source: google.com
Was here for a meal and event and the staff were amazing great fun
Source: google.com
Excellent stay!
Source: google.com
Service was excellent during the stay and staff were very helpful.
Source: google.com
One of our children asked why it was a 4* hotel and not a 5*! That sums it up really!
Fantastic stay, friendly, efficient, professional staff that were lovey with our two children.
Great bar lunch in the garden, fantastic breakfast with lovely and VERY efficient serving staff with a great sense of humour.
Would highly recommend this family run hotel.
Fantastic stay, friendly, efficient, professional staff that were lovey with our two children.
Great bar lunch in the garden, fantastic breakfast with lovely and VERY efficient serving staff with a great sense of humour.
Would highly recommend this family run hotel.
Source: google.com
This was for just an overnight stay before heading to Sywell for the airshow. Staff very welcoming, room clean, comfortable and quiet. As the hotel is effectively in the middle of a business park, there's not much other option than the hotel restaurant if you want an evening meal. This was not a good experience, unfortunately: I would guess that it was either the head chef's night off, or he was just having an off night. What arrived was just about OK, but at the prices charged, not really up to the standard I would have expected.The wait staff were great, although seemingly somewhat embarrassed about having to report that some items were off the menu and the length of time it took for our wine to turn up. I would hope that this was a one-off and it has to be said that the breakfast next day was excellent.
Source: google.com
I have been disillusioned by the hospitality industry in this country for quite some time. Having spent a career in Senior Hotel Leadership roles and Central Hotel Leadership strategic roles my entire career, I am delighted to say my family and I had the BEST possible experience. Every single touch point was OUTSTANDING. Check in was excellent, hotel was spotlessly clean and well maintained. The service was genuine, warm and efficient ……. I have been so disappointed over the last 5 years (or so) and was feeling like hospitality had lost its Mo-Jo and that we have forgotten the basics of looking after people. My experience at the Kettering Park Hotel and Spa restored my faith that we can still do it well, with the right leadership and the right team. Quality moments like ‘afternoon tea’ with linen table cloths (not that we had tea, but witnessed it) and fresh planted flowers on the tables (wise investment). It was BUSY with two weddings, a party and leisure guests (we were leisure) and they still successfully managed to juggle the balls without dropping anything. BIG shout out to the Breakfast Team who ruled the roost with warmth, comedy and no nonsense approach, who were clearly excellent role models, who had their team well trained and knew exactly what to do to provide an excellent experience. Thea actual breakfast was excellent too! I could not recommend this hotel highly enough and its amazing team. All of the ‘big boy’ brands, who have lost their way, should go and take a look at what ‘excellent looks like’. 100/10
Source: google.com
Top notch hotel. Cleanliness, service, food and rooms were excellent. Best hotel we have stopped in the UK, and we try to treat ourselves once a month being semi retired.
Source: google.com
Great place but service a little slow
Source: google.com
Pensioners lunch it was 👍 great
Source: google.com
Great place at a wedding great staff food location fab .
Source: google.com
We had our wedding here last Sep 27. A simple but intimate wedding. Only family actually. The room was big for a family and the bed too. The room was clean and tidy. It's a 3D2N stay because we don't want to get hassle or stress on our wedding day. The room service is quick and their food was delicious and it's really a lot. We had a wonderful wedding in their marriage hall. And took a family picture in their garden. Everything was completely organized. Thank you.
Source: google.com
Really lovely service, accommodation and facilities
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Amazing place not too far to travel to an amazing hotel and great get away
Source: google.com
Stayed for 2 nights and we were really impressed with this hotel. It is well maintained and equipped with very friendly and attentive staff. The food was excellent and we had a lovely stay.
100% we would stay again. What a gem!
100% we would stay again. What a gem!
Source: google.com
Our room which was a signature room the shower was’nt very hot , there was a broken skirting board and the bed was so uncomfortable we’ve both got sore backs this morning . We also had no TV it wasn’t working in our room .
The Spa situation wasn’t good it was full of members and we had paid for an early checkin to be able to use the spa when it was jammed pack the whole time . When we did get to use the jacuzzi it was cold and complaints were made . The steam room didn’t have much steam and was really dirty and not clean . This was hardly a spa hotel break .
The only good thing was the breakfast we had this morning and staff were polite . But this was for a birthday treat and really wasn’t what we was expecting from the advertised deal on your site. This wasn’t a relaxing spa hotel at all . We were very disappointed .
The Spa situation wasn’t good it was full of members and we had paid for an early checkin to be able to use the spa when it was jammed pack the whole time . When we did get to use the jacuzzi it was cold and complaints were made . The steam room didn’t have much steam and was really dirty and not clean . This was hardly a spa hotel break .
The only good thing was the breakfast we had this morning and staff were polite . But this was for a birthday treat and really wasn’t what we was expecting from the advertised deal on your site. This wasn’t a relaxing spa hotel at all . We were very disappointed .
Source: google.com
Carpark is not guarded, which means it is risky to leave anything in the car. Fair enough.
Source: google.com
I stayed here with my husband and we had a wonderful stay. We loved the spa and the breakfast. Bedroom was very comfy and Laura on the desk was very helpful and lovely. Looked a nice place to get married also. Would highly recommend.
Source: google.com
A lovely hotel for our first anniversary with lovely little touches in the room and around the hotel. The dinner and breakfast were both amazing and I'm a proper food snob.
Source: google.com
Stayed here for one night and the service was brilliant. The room was immaculate, very spacious, lovely showers, and had everything we needed e.g iron, hair dryer. All staff were incredibly kind and made our experience even better. Gowns and slippers were provided for the spa, which was very enjoyable. Could not fault at all, definitely recommend & will be returning :)
Source: google.com
I use the hotel as my Rotary club meet there.
Food is nice, staff are wonderful, very friendly and efficient.
Food is nice, staff are wonderful, very friendly and efficient.
Source: google.com
Our stay here was lovely, we came for our anniversary and although the staff were not aware they were incredibly kind, attentive and enthusiastic. The room was clean and spacious with a very comfy bed, the spa was very nice to although I didn't get to try any treatments. The food was also amazing, we have one evening meal, an afternoon tea and two breakfasts and wasn't disappointed at any point.
Source: google.com
Member for five years, great spa
Source: google.com
*Update*
Following our visit and feedback I received an email from the GM offering us an apology and an explanation to the issue. He also offered us either refund or another opportunity for us to experience the package again, as guests of himself, which we happily accepted.
I'm happy to say the room heating issue had been resolved and we enjoyed a wonderful return visit.
I have amended my rating.
I was really disappointed with our most recent visit. It was an overnight anniversary treat with my wife and we were looking forward to a cosy night away. For all the positives the park hotel has to offer. If the bedrooms and corridors have no heating, then unfortunately, in December that is an issue. Wearing a coat and hoodie to enjoy an in room drink is not what I envisaged The housekeeper was very understanding and provided an extra quilt and a small fan heater. This didn't help in the bathroom, so skipped the morning shower.
I'm really disappointed that a hotel of this didn't advise us of this issue beforehand. Yes we may have made alternative plans, but at least we could return when the problem is sorted. For 5he money I spent, it has left me feeling very deflated and means my previous positive review is left redundant 😟
Following our visit and feedback I received an email from the GM offering us an apology and an explanation to the issue. He also offered us either refund or another opportunity for us to experience the package again, as guests of himself, which we happily accepted.
I'm happy to say the room heating issue had been resolved and we enjoyed a wonderful return visit.
I have amended my rating.
I was really disappointed with our most recent visit. It was an overnight anniversary treat with my wife and we were looking forward to a cosy night away. For all the positives the park hotel has to offer. If the bedrooms and corridors have no heating, then unfortunately, in December that is an issue. Wearing a coat and hoodie to enjoy an in room drink is not what I envisaged The housekeeper was very understanding and provided an extra quilt and a small fan heater. This didn't help in the bathroom, so skipped the morning shower.
I'm really disappointed that a hotel of this didn't advise us of this issue beforehand. Yes we may have made alternative plans, but at least we could return when the problem is sorted. For 5he money I spent, it has left me feeling very deflated and means my previous positive review is left redundant 😟
Source: google.com
Conveniently located just off the A14 The Kettering park is a High quality hotel, with friendly helpful staff. Rooms are very well furnished, with large comfortable beds and quality bedding. There was a desk sofa and fridge and the Air conditioning works very well keeping the room cool on warm days. Nice restaurant with a good variety of food available. Room service menu is reasonably extensive and the food is delicious.
Source: google.com
