I’ve been here before, a few months before lockdown and have been keen to return so ignored the bad reviews and headed back this weekend - booked tickets!!

Firstly, if you park at the back car park (where you have to cross the main road) it’s not one way, so you won’t be social distancing. Once in, it is clearly marked, there is a one way system. Unfortunately, some families weren’t following these (mainly in the Dinosaur Park bit). The larger areas (near the Keepers HQ Building) aren’t one way but use common sense if you want to distance from others.

The kids area (before you enter the animals) was manic, kids everywhere and parents weren’t social distancing and didn’t appear to have an issue!! That was their choice, I went with my teenage son so this area wasn’t an issue for us.

The food huts were open (restaurant wasn’t), these were open and busy but we arrived at lunch time.

Toilets were clean. I used the facilities twice, both were clean, however, I did take extra hygiene care although there was hand gel stations everywhere and were visible. At no point did I feel like I was at risk.

Plenty and clear signs asking you not to touch glass but parents were allowing their kids to touch glass anyway, again, their choice but I saw a keeper cleaning the glass on the lion enclosure so I’m happy to say that they are taking extra hygiene steps.

The viewing platforms were open and if you used common sense and waited people moved on to allow you to look. Your all there for the same thing at the end of the day.

The only let down for me was the Big Cat enclosure. The viewing platform was closed and we were unable to see any of the ‘cats’. There wasn’t as many penguins as the first time I visited and only 2 meerkats out - it may have been poor timing on my behalf.

I would recommend going, but give it a few weeks if you have smaller children and concerned about current situation. They need to have fun but have fun safely.

After reading all of the bed reviews, I was feeling nervous for our long awaited visit, it was the great reviews that made us book in the first place, previously.

We arrived ahead of time and it was a clear direct route to get to from where we travelled.

I messaged ahead to see if the water area would be open and the government had not okay’d it at this point, therefore, we knew not to bring wet clothes... Check, it will help to avoid any disappointment?

We brought our own cool box, left it in the boot for lunch and it was easy enough to get out to the car and back in again after, if you are trying to be healthy as I am. Plenty of benches to eat at, plenty of green space, I’d even go so far as to suggest a picnic blanket.

The park animals are on another level to any other park I have been to. I am trying to think of a comparison but I can’t. Definitely worth a visit and defiantly worth the price. We travelled over an hour and a half and we were not disappointed. It’s not just a zoo or a safari, or a play area, it’s all of that and more actually. One snag, the tigers were settling into their new habitat and so they were not seen, not a great issue as my son states he wants to come back ‘tomorrow’ ha! We went around the dinosaurs twice as my son found his confidence, he is young.

Would have been nice to have had a peep into the discovery centre - it was shut for obvious reasons I am sure.

Would have been nice to know feeding times of the animals - I hadn’t asked and they were not given to me either.

If I’d fix anything I’d say you must invest in new toilets, it would make the park. Having said this, you can sanitise your hands everywhere around the park, which is fabulous, considering the current climate we face.

Amazing day had by the both of us, we shall return - Amazing staff. Thanks everyone.

A fantastic zoo, with the new upgrades to the park for the animals this will forever be the best zoo 8n my area.

Well worth the visit friendly and informative staff best day out around the m25

Good day out but not a lot open Definately not worth the money at the moment . June 2020

Brilliant day out!

It is just brilliant. Nothing is wrong with it!

The Social Distance one way system works very well.

Not a lot open yet really very little for the kids to do but lovely to see the animals. Have memberships so didn't mind but if paying entry fee would be disappointed

Well organised at this difficult time..

A fantastic zoo, with the new upgrades to the park for the animals this will forever be the best zoo 8n my area.

Good day out but not a lot open Definately not worth the money at the moment . June 2020

Not a lot open yet really very little for the kids to do but lovely to see the animals. Have memberships so didn't mind but if paying entry fee would be disappointed

Relaxing stroll around to see the animals and moving model dinosaurs

Great place to take the kids not to big so kids enjoy

Lovely place, shame parts are shut due to covid 19

Lovely experience 🦕

Great place for a dino experience .

Brought our little boy for his first birthday and we all absolutely loved the whole experience, our favourite part was the Dinosaurs and thought every thing was handled really well all things considered. More than happy to visit again!!

I absolutely love this zoo. We have a family membership and go every week if we can. Excellent play areas for little ones and lots of lovely animals and exhibitions to see. They also have a great dinosaur area with a little train ride through it which is another big hit with the kids.

Brilliant day out lots of things to do and see the Dinosaur park was a great experience.
Lots of picnic areas and free parking

My first visit was five years ago and it is a firm family favourite these days. An awesome range of big cats and the ability to feed some of the farm animals make this place better than a farm visit and more interactive than a zoo. Well worth a visit and even better to take someone who doesnt know where they are going - the look on their face as your would never get off the train at Broxbourne and think that 45 minutes later you are face to face with tigers!

A fabulous zoo fabulous animals and staff loads to do beautifully maintained.

Great day out, definitely recommend it, although not everything open just yet I'm sure it will be soon, very organised there with the 2meter rule etc, only thing personally I wish the toilets were bit cleaner but such a good day out and not badly priced, we will definitely be back

A womderful place for animals and humans alike. The animals are really well cared for
with dedicated staff who love to educate visitors about them and engage with their conservation struggle.