Chapter 79 | Bespoke Jewellery

5/5 based on 208 reviews
Latest Reviews
Jackie is a talented and creative lady!

I have bought lots of beautiful gifts and had some amazing pieces made with care and attention to sentimental details.

I can’t recommend Jackie and her team enough.
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Jackie and her team are fantastic!

I was looking for a special gift for my daughter when she graduated and Jackie helped me find just the right piece of jewellery which my daughter was thrilled with and it's something she said she'll keep forever! I wouldn't go anywhere else for finding that special gift of jewellery.😍
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Perfect job on a sliver ring for me. I supplied a maquette, it was scanned and digitally printed then finished beautifully. Recommended.
google.com
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Great service on Friday and a great price! You would not have thought it would be so difficult to get a watch battery changed in Hertford -I will just go straight here next time and not bother with the rest! Such lovely people -thank you
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Fantastic service today at this lovely jewellery shop. My watch was fixed promptly by obviously very knowledgeable staff.
Would thoroughly recommend this shop. Thank you!
facebook.com
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Just want to say what a pleasure it was to work with Jackie and Andy with the design of my wedding ring. They helped me redesign my original ring and eternity ring as they were very tired looking…… and they created the most beautiful ring… I’m so overwhelmed with it. Andy had so much patience, when I kept tweaking the design . My new ring is based on the design of my late mother’s ring so it was important to get it right. The result was absolutely spot on. Thankyou both…… I love it!! 💕
google.com
Source: google.com
I got an heirloom ring redesigned and resized here and the team were brilliant at working with me on options and ideas. The end result was stunning and very reasonable cost-wise. The folks at Chapter79 were patient, friendly, and very knowledgeable and skilled in their trade. Would unhesitatingly recommend to others or go back here next time I'm looking to buy jewellry - especially if I need something bespoke.
google.com
Source: google.com
I need the diamond in my mum’s engagement ring reset, as the existing setting was old and worn. All the staff at Chapter 79 gave great service and advice and Andy did a fabulous job designing a new ring and setting the diamond. This was a very sentimental piece of jewellery and they did such a great job!
google.com
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Great service and a beautiful ring. Had a full preview of what it would look like sent to me, had the opportunity to choose the diamonds, and enjoyed the whole experience. Highly recommend.
google.com
Source: google.com
I had diamonds from my engagement and wedding rings which I wanted to be reset so I could wear them again, and also a yellow diamond taken from a ring and made into a pendant.
Andy and Jackie were so friendly and helpful with the design, putting up with me changing things until I was completely happy.
I am so happy with the outcome, I will definitely use them in the future.
google.com
Source: google.com
Jackie and the team are super-helpful and the shop is chock full of fantastic jewellery. The bespoke items they design are beautiful. Thoroughly recommend!
google.com
Source: google.com
Perfect service as always. My ring had lost a diamond and had become damaged and bent from the work I do.. price was perfect for the work I had carried out. my ring is new again and looks great. would recommend for any jewelry work needed
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I very much appreciate the excellent and friendly service from Lance James, Hertford. This shop is a genuine Hertford gem!
thebestof.co.uk
Source: thebestof.co.uk
Fantastic service from start to finish. Sent my Pandora bracelet which had been majorly discolored through bleach & had it oxidized & cleaned. My bracelet now looks brand new. Wonderful communication & delivery too, highly recommend. Huge thank you! X
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Great service, fantastic people. 👍👍👍
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🌈🌈🌈Our rainbow bracelet.
Thank you so much I’ve posted on my Facebook page and tagged your Facebook page I hope you raise more money for this good cause. Spreading the word.... 🌈🌈🌈
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Top quality service from the moment we walked into the store from the welcoming and helpful staff. Extremely patient in assisting us choose the right wedding ring, kept us updated with the production timescales and once it was ready had it delivered to our home the very next day! Well worth the trip for such good service
facebook.com
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Fantastic service, never fazed by the most unusual of design ideas.
thebestof.co.uk
Source: thebestof.co.uk
We have recently had some engagement rings made at Lance James and our experience couldn’t have been more positive. We wanted to use diamonds from rings given to us by family and Jackie and Andy were kind, knowledgeable and helpful in directing us to get designs we wanted and love. Clearly they have many customers but when discussing matters with them, they both conveyed it wasn’t just important to us but to them too. This continued in all our follow up contact where we felt they remembered us and that we were valued customers. We can’t recommend them more highly! We are so lucky to have such expertise and kindness so local to us!
google.com
Source: google.com
Fantastic website, with a great selection of products. I purchased my wedding band from here, they had a great selection in-store and the Staff were friendly and helpful. I would recommend buying your jewellery from here!
google.com
Source: google.com
My daughter brought me a set of earrings for Christmas. They are lovely, very good quality and exactly the same as the pictures on the website. Thank you for a beautiful set of earrings ⭐️⭐️⭐️⭐️⭐️
google.com
Source: google.com
Very helpful lovely friendly people thank you jackie for all your help 👍
google.com
Source: google.com
Jackie and Andy at Lance James always take care to understand your specific needs in order to provide a stunning item from their well chosen ranges or to advise how to alter an existing treasured item to make it more wearable in modern times. I have received many compliments on the jewellery I have purchased from Lance James.
thebestof.co.uk
Source: thebestof.co.uk
Lovely staff and they always go the extra mile .
Would thoroughly recommend.
thebestof.co.uk
Source: thebestof.co.uk
Fantastic service - I needed to repair a ring and Lance James not only did a great job, they repaired it faster than they originally quoted. The staff are so friendly and down to earth, it's a pleasure to visit the shop. Will definitely go there again!
thebestof.co.uk
Source: thebestof.co.uk
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Latest Reviews
Latest News & Updates

Congratulations to Jackie and Andy
04/01/2021

Long standing members Jackie and Andy released some exciting news a few days ago, Lance James the Jewellers in Hertford has undergone a rebrand and is now known as Chapter 79. Read article
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