Chapter 79 | Bespoke Jewellery

5/5 based on 229 reviews
Latest Reviews
We have been using this Jewellers for many years . Professional service , staff friendly & helpful . Highly recommend .
google.com
Source: google.com
We visited Chapter 79 as we like to support and buy from local businesses. After visiting several jewellers in the region, we decided to purchase our engagement rings from them as they had such a unique and beautiful range. They were so helpful and I felt like they really enjoy what they do. Nothing was too much bother for them. We were so impressed that we went back for our wedding rings! Thanks so much for all your help and expertise. Lorna and Jo
google.com
Source: google.com
Very friendly and efficient service. I had a necklace shortened and they did the job much quicker than expected. They cleaned the necklace too which I didn't expect. Very happy with the service and will use again, they have a lovely shop too with beautiful jewellery on sale.
google.com
Source: google.com
Jackie has made a few bespoke pieces of jewellery for me and they have all been beautifully and lovingly made.
The design process with Andy was so easy. He was happy to source the stones for me even when I could not quite explain what I was after.
I will always recommend Chapter 79 for all your jewellery needs.
google.com
Source: google.com
Chapter 79 did a stunning job on my engagement ring. We had an original family ring that was too big for me but wanted to use for inspiration. Chapter 79 sorted everything from sourcing the gem, resizing the ring and recreating the original design. They were very open and transparent about both the price and the lead time and were also very responsive both by phone and email. I am absolutely delighted with the ring that I will treasure forever! I would highly recommend 😊
google.com
Source: google.com
Jackie was so lovely and helpful today helping us find our wedding rings. We wanted to support local businesses and would recommend Chapter79 to everyone. Thank you so much Jackie for your help, can't wait to pick them up when they are ready xx
facebook.com
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Jackie is a talented and creative lady!

I have bought lots of beautiful gifts and had some amazing pieces made with care and attention to sentimental details.

I can’t recommend Jackie and her team enough.
facebook.com
Source: facebook.com
Jackie and her team are fantastic!

I was looking for a special gift for my daughter when she graduated and Jackie helped me find just the right piece of jewellery which my daughter was thrilled with and it's something she said she'll keep forever! I wouldn't go anywhere else for finding that special gift of jewellery.😍
facebook.com
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Perfect job on a sliver ring for me. I supplied a maquette, it was scanned and digitally printed then finished beautifully. Recommended.
google.com
Source: google.com
Great service on Friday and a great price! You would not have thought it would be so difficult to get a watch battery changed in Hertford -I will just go straight here next time and not bother with the rest! Such lovely people -thank you
facebook.com
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Just want to say what a pleasure it was to work with Jackie and Andy with the design of my wedding ring. They helped me redesign my original ring and eternity ring as they were very tired looking…… and they created the most beautiful ring… I’m so overwhelmed with it. Andy had so much patience, when I kept tweaking the design . My new ring is based on the design of my late mother’s ring so it was important to get it right. The result was absolutely spot on. Thankyou both…… I love it!! 💕
google.com
Source: google.com
I got an heirloom ring redesigned and resized here and the team were brilliant at working with me on options and ideas. The end result was stunning and very reasonable cost-wise. The folks at Chapter79 were patient, friendly, and very knowledgeable and skilled in their trade. Would unhesitatingly recommend to others or go back here next time I'm looking to buy jewellry - especially if I need something bespoke.
google.com
Source: google.com
I need the diamond in my mum’s engagement ring reset, as the existing setting was old and worn. All the staff at Chapter 79 gave great service and advice and Andy did a fabulous job designing a new ring and setting the diamond. This was a very sentimental piece of jewellery and they did such a great job!
google.com
Source: google.com
Great service and a beautiful ring. Had a full preview of what it would look like sent to me, had the opportunity to choose the diamonds, and enjoyed the whole experience. Highly recommend.
google.com
Source: google.com
We have recently had some engagement rings made at Lance James and our experience couldn’t have been more positive. We wanted to use diamonds from rings given to us by family and Jackie and Andy were kind, knowledgeable and helpful in directing us to get designs we wanted and love. Clearly they have many customers but when discussing matters with them, they both conveyed it wasn’t just important to us but to them too. This continued in all our follow up contact where we felt they remembered us and that we were valued customers. We can’t recommend them more highly! We are so lucky to have such expertise and kindness so local to us!
google.com
Source: google.com
Fantastic website, with a great selection of products. I purchased my wedding band from here, they had a great selection in-store and the Staff were friendly and helpful. I would recommend buying your jewellery from here!
google.com
Source: google.com
I had diamonds from my engagement and wedding rings which I wanted to be reset so I could wear them again, and also a yellow diamond taken from a ring and made into a pendant.
Andy and Jackie were so friendly and helpful with the design, putting up with me changing things until I was completely happy.
I am so happy with the outcome, I will definitely use them in the future.
google.com
Source: google.com
Jackie and the team are super-helpful and the shop is chock full of fantastic jewellery. The bespoke items they design are beautiful. Thoroughly recommend!
google.com
Source: google.com
Perfect service as always. My ring had lost a diamond and had become damaged and bent from the work I do.. price was perfect for the work I had carried out. my ring is new again and looks great. would recommend for any jewelry work needed
facebook.com
Source: facebook.com
I very much appreciate the excellent and friendly service from Lance James, Hertford. This shop is a genuine Hertford gem!
thebestof.co.uk
Source: thebestof.co.uk
Fantastic service from start to finish. Sent my Pandora bracelet which had been majorly discolored through bleach & had it oxidized & cleaned. My bracelet now looks brand new. Wonderful communication & delivery too, highly recommend. Huge thank you! X
facebook.com
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Great service, fantastic people. 👍👍👍
facebook.com
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🌈🌈🌈Our rainbow bracelet.
Thank you so much I’ve posted on my Facebook page and tagged your Facebook page I hope you raise more money for this good cause. Spreading the word.... 🌈🌈🌈
facebook.com
Source: facebook.com
Fantastic service, never fazed by the most unusual of design ideas.
thebestof.co.uk
Source: thebestof.co.uk
My daughter brought me a set of earrings for Christmas. They are lovely, very good quality and exactly the same as the pictures on the website. Thank you for a beautiful set of earrings ⭐️⭐️⭐️⭐️⭐️
google.com
Source: google.com
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Latest Reviews
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Christmas Gifts at Chapter 79 in Hertford Town Centre
01/12/2021

Every year I seem to find myself in the same situation, there’s someone who I care deeply for but somehow they always end up as the last one I buy a Christmas present for. Read article
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