easyStorage
Latest Reviews
Such a quick and efficient experience! Lovely guys that got the job done with no hassle. They also managed to fit all our stuff into one pod instead of 2, which was super impressive.
Source: trustpilot.com
Highly recommend! Steve kept me informed about arrival, was on time and he and his colleague were really careful and conscientious! Great service!
Source: trustpilot.com
The team packed all our things quickly and were very friendly. Would 100% use again and would recommend to my friends
Source: trustpilot.com
Darnell and Lee collected my belongings to go into Easy Storage today. Thank you to them for making it so straightforward. They were super-friendly and helpful, and it all went very smoothly. Plus, I didn't use one of the pods I booked so there is a refund on the way! Highly recommended!
Source: trustpilot.com
Had a great experience with easyStorage - Gavin, Sam + team were communicative on the day about arrival time, really friendly and super efficient. I was removing a couple other big items from my flat the same day to take to the dump and they even helped me get them out to the car as they knew it would’ve been a struggle for me. So they really saved me and were so nice about it all - thanks a lot guys!
Source: trustpilot.com
I recently used easyStorage and the experience was excellent from start to finish. The site manager I spoke to over the phone was polite, organised, and answered all my questions. On collection day, the removal team were friendly, efficient, and genuinely helpful, handling everything with great care. They made sure all my items were safely packed and transported, and everything went smoothly. Highly recommend this team for anyone looking for stress-free storage!
Source: trustpilot.com
Found this company using Google. Great alternative to the usual suspects who are normally a bit expensive. very efficient, fab customer service, a very helpful team!
Source: trustpilot.com
Darren, George Barry and justin did an excellent job. Would definitely work with them again!!
Source: trustpilot.com
Due to personal problems we had to change dates and everyone we spoke to were very accommodating and helpful. The move went well thanks to Cip and Chris who were also very helpful. Would recommend.
Source: trustpilot.com
Kept in touch first thing in the morning arrived and completed the removal so quickly.
Great service, definitley recommend easystorage
Great service, definitley recommend easystorage
Source: trustpilot.com
I wanted to express gratitude to Godfred and Jerry for their exceptional service during the pickup of our belongings for storage. From the moment they arrived, both were incredibly helpful, kind, and thoroughly professional. They handled everything with great care, ensuring that our items were packed and transported safely.
Their positive attitude and willingness to go the extra mile made the entire process stress-free and efficient. It's rare to find such dedicated and reliable individuals, and I truly appreciate the excellent service they provided. Thank you, Godfred and Jerry, for making this part of our move so smooth!
Their positive attitude and willingness to go the extra mile made the entire process stress-free and efficient. It's rare to find such dedicated and reliable individuals, and I truly appreciate the excellent service they provided. Thank you, Godfred and Jerry, for making this part of our move so smooth!
Source: trustpilot.com
Rick, Hansel and Callum from this company made the storage and box return processes so much faster due to their swift email replies and error-free delivery coordination. Thank you so much.
Source: trustpilot.com
Great service from Jerry, Sorin, and Bradley. Efficient and friendly staff.
Source: trustpilot.com
Great team and very helpful. Collected items and packed pod with care. Thank you for a 5* service.
Source: trustpilot.com
Let's start with the positives: the packing service is excellent – the team is prompt, hardworking, and fast.
However, on collection day, they tried to charge us for an additional month, despite the initial fee covering a monthly storage period and the collection fee. Customer service hasn't explained why this error occurred.
A few days after collection, we were ready to book the return, but due to missing login details (their website was under maintenance), I had to contact them via email to request a quote. When I confirmed the booking date without receiving a quote, customer service tried to charge us again for the monthly fee, but not the return fee. We declined.
I called them, and they confirmed it was a system issue, assuring me it would be resolved, and I’d receive an email confirmation. No email arrived, and there’s been no update on whether the return is booked. Despite asking for clarification, I still haven't received any invoices to explain the supposed outstanding balance. I'm hoping they resolve this tomorrow.
Update: they resolved the billing issue and booked the return appointment. I'm giving back a start for that.
However, on collection day, they tried to charge us for an additional month, despite the initial fee covering a monthly storage period and the collection fee. Customer service hasn't explained why this error occurred.
A few days after collection, we were ready to book the return, but due to missing login details (their website was under maintenance), I had to contact them via email to request a quote. When I confirmed the booking date without receiving a quote, customer service tried to charge us again for the monthly fee, but not the return fee. We declined.
I called them, and they confirmed it was a system issue, assuring me it would be resolved, and I’d receive an email confirmation. No email arrived, and there’s been no update on whether the return is booked. Despite asking for clarification, I still haven't received any invoices to explain the supposed outstanding balance. I'm hoping they resolve this tomorrow.
Update: they resolved the billing issue and booked the return appointment. I'm giving back a start for that.
Source: trustpilot.com
On time. Great hospitality. Respectful to items. Moved with care. Positive, polite, respectful, attitude. Very informative. Very reassuring. Quality assured.
The items were packed with care.
The items were packed with care.
Source: trustpilot.com
Darren, Justin and Barry thank you for an excellent job delivering back our furniture and other items.
Would definitely recommend you 1st class service.
Allison & Chris Celaire
Would definitely recommend you 1st class service.
Allison & Chris Celaire
Source: trustpilot.com
The 2 gentlemen that came to move my belongings today were punctual, efficient and very respectful. The collection service is so much more easier particularly for a woman on her own. They came and collected everything, loaded it and I never had to accompany them which made life so much easier for me today in comparison to having to book removals and storage separately before. Both services of removal and storage make this a brilliant option and I will stick with this company for any future moves/storage and advise others to do the same if you want your life made easier.
Source: trustpilot.com
Very good experience from start to finish, pricing is completely transparent and competitive, pick up and drop off happened at the times arranged, and quickly and efficiently, the people who dropped off and picked up were very friendly and helpful.
All round great service.
All round great service.
Source: trustpilot.com
Fast and Supportive. The guys were just a bit careless with the doors and walls while removing stuff of the apartment leaving some small marks.
Source: trustpilot.com
EasyStorage Essex has offered me incredible services for the past two years now! In particular, Pineapple (Dan), Steve, Clayton & Ed have been angels. In addition to being very efficient and easy to deal with (and talk to), they are always so helpful, considerate and kind when dealing with my storage. For instance, I have a keyboard which they always bring a blanket to cover over, so that it does not collect dust over three months in the storage container! They are also just lovely people in general and I've thoroughly enjoyed my storage service with these guys. If I need to store things for a third year in a row, I will definitely be using EasyStorage Essex again!!!
Source: trustpilot.com
So helpful,
We had to move out of our flat in a week and from the first phone call to the guys who came and picked it up it was super smooth and they did such a great job! Amazing thanks to Darren, Justin and George who did the move and Mohammed who helped in the customer service centre
We had to move out of our flat in a week and from the first phone call to the guys who came and picked it up it was super smooth and they did such a great job! Amazing thanks to Darren, Justin and George who did the move and Mohammed who helped in the customer service centre
Source: trustpilot.com
Darren and his team were fabulous. They moved my daughter between flats with items kept in storage in-between. Turned up exactly when booked and went above and beyond to be helpful. Would recommend 100%.
Source: trustpilot.com
Helpful and friendly team. All packed up and returned efficiently and carefully. Highly recommend.
Source: trustpilot.com
Darren, Barry and George were all fantastic and extremely efficient, friendly and helpful! Thanks so much!
Source: trustpilot.com
