easyStorage
Latest Reviews
Fantastic service & very helpful
Source: trustpilot.com
Godfrey and the guys were so nice and helpful. Couldn’t recommend enough. We hope to see them again when we move back in. Thanks so much! Oli & David
Source: trustpilot.com
Great service. Arrived om time, moved furniture considerately in the home and were very helpful.
It is an excellent plan. Collected, stored and sealed efficiently.
It is an excellent plan. Collected, stored and sealed efficiently.
Source: trustpilot.com
Moving overseas is an incredibly stressful time, but Ross and Greg made one part of the journey stress free with their assistance in sorting out a storage unit. The price was the best I found and the unit itself was clean and easy to use. Would definitely recommend for your storage needs.
Source: trustpilot.com
Highly recommend this company. Arrived early, prompt and friendly, is a pleasure to work with them
Source: trustpilot.com
Fantastic collection service from Godfred, Jerry and Josh, careful, polite and quick!
I underestimated how much space I need as the pods don’t fit as much as you expect once you have furniture loaded that is all sorts of shapes and sizes and can’t be stacked, so I would recommend booking extra pods as they will just deduct them if you don’t use.
I underestimated how much space I need as the pods don’t fit as much as you expect once you have furniture loaded that is all sorts of shapes and sizes and can’t be stacked, so I would recommend booking extra pods as they will just deduct them if you don’t use.
Source: trustpilot.com
Jerry & Selwyn made the stress of moving and storage so easy. 100% would recommend.
Source: trustpilot.com
Great service from start to finish thanks so much guys
Source: trustpilot.com
Darren and Barry were excellent moves our bed with no problem We would love them to move our furniture once our house is found
Source: trustpilot.com
They communicated well. Packed and unpacked efficiently and wanted to help restore storage on the premises. Very helpful people.
Source: trustpilot.com
Godfred, Jerry and Iuri were outstanding from start to finish. They worked seamlessly as a team, were incredibly efficient, and handled everything with real care and professionalism. Nothing was too much trouble, and they kept a calm, positive attitude throughout the move. They made a potentially stressful day feel completely smooth and under control. I would highly recommend them.
Couldn’t have asked for a better team than George, Barry and Darren. They were friendly, reliable, and clearly knew exactly what they were doing. They handled everything with care and kept things moving smoothly from start to finish. Their positive attitude made a big difference on the day. A genuinely great service.
Couldn’t have asked for a better team than George, Barry and Darren. They were friendly, reliable, and clearly knew exactly what they were doing. They handled everything with care and kept things moving smoothly from start to finish. Their positive attitude made a big difference on the day. A genuinely great service.
Source: trustpilot.com
Personable and efficient service. Items picked up and locked away in a pod. Will definitely use again if needed.
Source: trustpilot.com
Excellent service from everyone at easyStorage, especially Kaiel and Gavin. We've been storing our furniture for a few years and they've always been helpful. When we got our furniture back, Kaiel and Gavin dealt with a broken lift and two sets of stairs with no problems. Thank you so much!
Source: trustpilot.com
Great service, professional, on time,
Source: trustpilot.com
Stuart & Richard were fantastic. Super helpful would highly recommend. Very prompt
Source: trustpilot.com
We recently moved from South London to Wiltshire. This was a big undertaking- from a five bedroom house.
The process was amazingly smooth thanks to Gavin and his team. Utterly professional.
It was fabulous that the house could be packed up in stages prior to the moving date, it meant that there was time to be organised and create space for further packing. I heartily recommend this process. Communication was excellent and the organisation couldn’t have been better handled. We’re very grateful.
The process was amazingly smooth thanks to Gavin and his team. Utterly professional.
It was fabulous that the house could be packed up in stages prior to the moving date, it meant that there was time to be organised and create space for further packing. I heartily recommend this process. Communication was excellent and the organisation couldn’t have been better handled. We’re very grateful.
Source: trustpilot.com
My items were stored while i was in Australia for nearly 5 years. I relocated back to London and they all finally arrived. The admin staff were wonderful and the delivery staff were friendly and so helpful. I was stressed that all items were coming to my apartment all at once but because of how it was delivered and how easy storage staff took care of the process I was relieved. Thank you.
Source: trustpilot.com
The guys, Mark and Josh were friendly, hardworking and even early. They treated our furniture with care.
I am so pleased with the collect and store. Thanks.
I am so pleased with the collect and store. Thanks.
Source: trustpilot.com
Excellent experience all round! Barry, Luri, and Godfried were super fast and very nice when unloading.
Vincent on the internal team was also fantastic!
Will definitely be using the service again!
Vincent on the internal team was also fantastic!
Will definitely be using the service again!
Source: trustpilot.com
UPDATE:
Since writing this review I was contacted by the franchise director Cheong. He was very apologetic that this was my first experience today and I met him at the site today. He could not have been more helpful. So, I have now given four stars instead of the original 1. You don’t know if something is good or bad until it goes wrong. Maybe too much tech for this old fashioned person. Thanks again Cheong
I wanted to give this a 5. I turned up today at the storage site with a car full of stuff. The app for the gate and the lock worked perfectly. Drove home for a second load, got to the site. The lock didn’t load on the unlock tab on the app. Rang the LockVue number, got AI assistant, no help whatsoever. Rang the Easystorage number, exactly the same. Sent emails. Went onto the websites, used their contacts, all while stuck at the site in the freezing cold, waiting for someone to get back to me. Then when I had lost over half an hour waiting, that cost me another car load, the app froze at the opening the gate. I was panic stricken. Eventually after logging in, out, repeat, it opened. I wanted to be able to use this on my own but my confidence is now so low I will be cancelling my contract as soon as. Your customer services on a Sunday are non-existent. Really gutted.
Since writing this review I was contacted by the franchise director Cheong. He was very apologetic that this was my first experience today and I met him at the site today. He could not have been more helpful. So, I have now given four stars instead of the original 1. You don’t know if something is good or bad until it goes wrong. Maybe too much tech for this old fashioned person. Thanks again Cheong
I wanted to give this a 5. I turned up today at the storage site with a car full of stuff. The app for the gate and the lock worked perfectly. Drove home for a second load, got to the site. The lock didn’t load on the unlock tab on the app. Rang the LockVue number, got AI assistant, no help whatsoever. Rang the Easystorage number, exactly the same. Sent emails. Went onto the websites, used their contacts, all while stuck at the site in the freezing cold, waiting for someone to get back to me. Then when I had lost over half an hour waiting, that cost me another car load, the app froze at the opening the gate. I was panic stricken. Eventually after logging in, out, repeat, it opened. I wanted to be able to use this on my own but my confidence is now so low I will be cancelling my contract as soon as. Your customer services on a Sunday are non-existent. Really gutted.
Source: trustpilot.com
I cannot recommend Easy Storage highly enough. From start to finish, the experience was seamless, but what truly set them apart was the incredible staff.
Bradley and Daniel were absolutely brilliant. They went above and beyond to make sure everything was handled perfectly. Not only were they professional and efficient, but they were also incredibly polite and friendly, which made all the difference.
Communication was top notch. they kept me in the loop every step of the way, so I never had to wonder what was happening. It is rare to find such genuine, "over the top" customer service these days.
If you're looking for a storage solution where you and your belongings are treated with respect, look no further. Huge thanks to Bradley and Daniel for making this such a positive experience, I really appreciate it x
Bradley and Daniel were absolutely brilliant. They went above and beyond to make sure everything was handled perfectly. Not only were they professional and efficient, but they were also incredibly polite and friendly, which made all the difference.
Communication was top notch. they kept me in the loop every step of the way, so I never had to wonder what was happening. It is rare to find such genuine, "over the top" customer service these days.
If you're looking for a storage solution where you and your belongings are treated with respect, look no further. Huge thanks to Bradley and Daniel for making this such a positive experience, I really appreciate it x
Source: trustpilot.com
Massive shoutout to Godfred, George and Jerry!! Moved all my furniture with care and ease into my new place. They were extremely polite and helpful throughout! Highly recommend!
Source: trustpilot.com
A massive thank you to Darren and team for helping me move out. They managed the two separate removals for me and my ex with care and positivity. They worked so hard all day. I really really appreciated it, thank you!
Source: trustpilot.com
Had the great experience of dealing with Lee and Kaiel whilst moving furniture into storage. Helpful friendly and very professional, a pleasure to do business with. A1
Source: trustpilot.com
I’ve just had my belongings delivered from storage from the same team that collected them 2 weeks ago . I’m very impressed with the service, the guys were great and very helpful. Highly recommend them.
Source: trustpilot.com
