It is excellent and good service. Staff are friendly

Used beauty saloon good price for treatment

Great golf, stunning food, nice hotel

Excellent staff and a great spa

Great service very helpful staff

Very nice place

Grande chambre familiale, parc superbe, petit déjeuner anglais, mais très grande salle bruyante.

Schoenes Hotel

Great new Spa and Gym facilities with warm and friendly staff

Very good central hotel

My stay here was very good. The staff at the reception desk were extremely polite and helpful when checking-in and checking-out. My room was very comfortable and quiet and breakfast was tasty with a wide choice. Sadly I was not here long enough to see the grounds or try the swimming pool or gym.

Friendly staff, first class in every way. Good variety of breakfast with English & continental options in the buffet. You can also order from the breakfast menu. You'll get help with the sparetime activities from the concierge.

From booking, arrival to departure the hotel staff in all areas could not have been more helpful.

Arranged with the hotel reception pre-arrival that the hotel's courtesy transport would collect and return us at the airport on arrival/departure for our stay - extremely efficient service.

Room/suite was very spacious, clean and extremely well serviced. Room service very prompt when used if only a little expensive - £3.80 for a litre of water!

Booked on a bed and breakfast arrangement, the breakfast was wholesome but left a little bit to be desired if left to dine at the end of the allotted time (rock hard black puddings, congealed fried and scrambled eggs, etc.

Dined in the Victor Hugo and Pavilion restaurants and in the main received exceptional service and high quality dishes for evening meals. Also used the Pavilion restaurant for lunchtime meals the staff in here were very attentive.

Used the hotel's pool, sauna and hot tub facilities following a brief by a member of the facilities team, very impressive.

Spent a week here during a very busy time, moving home and having builders in to do alterations. The hotel is in the middle of Guernsey and is set in its own parkland, with a lovely lake. We had an Executive Room which had a huge double bed, so comfortable. There are three or four restaurants which serve excellent food. In the hotel there is a gym, with a full range of equipment, as well as a beautiful pool and spa. There is a sauna, steam room and an outdoor heated Jacuzzi. This was amazing to use in mid-November.
Guernsey is not as lovely as Jersey, in our opinion, but there are many places to visit. There is an excellent bus service for which the fare is £1 every journey. A 2 hour trip round Guernsey costs £1.
What made our stay really special was the friendly and helpful attitude of all the hotel staff, from the managers down to the cleaning staff. All were cheerful and always willing to help.

Beautiful hotel. Very clean and the staff were all fantastic. Evening meal was delicious and good value for money.
The spa is excellent ..would highly recommend.
Bus stops right outside the hotel and there is a waitrose opposite also.
Will absolute pleasure to stay at and would definitely return.

We have stopped at this hotel many times, it keeps getting better. The Spa centre has been recently refurbished, the rest of the hotel is to follow. The food is of good quality without becoming pretentious and over fussy. The rooms are large with lovely views. It is close enough to walk into town but feels as though it is more rural.
The staff are lovely, you are made to feel welcome and nothing is too much trouble. We look forward to returning.

We had a lovely four night break here, staying in an executive room on level three where the terrace opened on to a larger area overlooking the lake and grounds. The room was very comfortable and well-equipped, with ironing board and iron, a fridge, a safe and even a coffee making machine and DVD player, together with the usual TV, hairdryer etc. The hospitality tray (with biscuits) had a good selection of quality products and was re-stocked daily. The bed was large and very comfortable, with plenty of pillows. The bathroom was spacious, with a lovely waterfall shower over the bath, good quality toiletries and plenty of shelf space to put your own bits and pieces. We were staying half board and enjoyed all the food, but the breakfast, as has been mentioned many times in these reviews, is truly exceptional. The staff are all very friendly and helpful, particularly those on reception. There is so much to see and do on this lovely island and we are looking forward to returning next year.

This place provides a high quality service but without being in your face about it. Really comfortable with great facilities such as refurbished pool and superb gym. The grounds are great to walk in as well. From our breakfast table you see herons in the tree opposite across the lake. All a few minutes from town and if you wanted to catch the local bus then easy to do as outside the hotel is the stop. Lovely comfortable bed and such quiet hotel. Cannot recommend it enough. The Pavilion restaurant shares this site don't go stay with hotel restaurant and you won't be disappointed.

We had a seamless check in and a comfy room with all the necessary trimmings. While not in town it is close enough. The staff went out of their way to look after any and all requests from our group. The dinner was well thought out and any fault was quickly rectified! We really had a great stay. A tip .... take the 91 bus for a trip around the coast.

On arrival we found the room to be cold but that was soon rectified by staff who went out of their way to make sure we had extra heating. We had garden view room which was lovely.
We used the pool which was very clean (I saw the staff check chlorine levels)
The dinners (Victor Hugo resturant) took around one and a half hours to two hours for a three course meal to be served.
This hotel offers Yoga classes etc on certain nights.
Wake up calls are offered and a real person knocks on your door!!!!
We found the reception staff to be friendly and felt they wanted us to have a good stay with them. We would highly reccomend this hotel

Stayed for 7night break,it's a lovely hotel and the staff are are respectful,friendly and professional at all times,nothing is to much trouble is asked for something,the spa has been modernised and is sheer indulgence,Guernsey is a lovely island for a chill out break,keep an eye out in the local paper for times to cross the causeway to lihou island it is worth the visit also the little chapel is worth a visit although it's being repaid at the moment but you can still see it,there are plenty of other things to visit but that depends how busy you want to be,the wicked wolf is a good place to eat for normal pub grub.

Never having been to Guernsey before we were a bit green about the hotel standards. Would we have chosen badly?
Totally wrong. We could not have chosen better. The Pierre Park is great.
From the minute of our arrival the staff could not do more for us. Reception was very warm and immediately put you at ease going through the hotel facilities. Nice touch was a personal letter welcoming us. The room was spacious with a big bathroom. It had a lovely view of the grounds, which are extensive, backing on to the golf course. The hotel going thru a facelift but this is very discreet. No bother.
Flat screen TV,safe,robes,lovely toiletries,tea making facilities and a small fridge with fresh water daily. Only 1 wee point to make. The bedside lights are a bit bright and tend to keep your partner awake if you are reading. Beds are comfy and to get 3 pillows is a nice touch. Housekeeping is of a very high quality.
Breakfast is very extensive with as well as a buffet of cold and ready cooked you can also have specials prepared at no extra cost. You can also have it in your room.
We try to opt for a spa and in choosing this hotel we could quite simply not have had better. Top quality throughout. Good changing room latest showers, good sized pool,sauna ,steam room,gym and a luxurious hot tub. We made full use of the fabulous facilities. We had massages from the excellent spa staff in gorgeously calming surroundings in a very relaxed atmosphere.
We had a latish flight on our check out day but we continued to use the spa till we left for the airport. As it was Sunday we had lunch in the hotel carvery. Top notch food well prepared and presented. Again the staff were attentive and discreet.
All in all we had a fantastic time on our first trip to Guernsey and this hotel cannot be beat in our opinion. Will we return? Try stopping us.

Lovely hotel and Spa facilities Very friendly staff and lovely food with a choice of restaurants & Bars to eat in, even if you do not go down to st. Peters Port. Rooms were spacious and well equipped. Well worth a visit even if,like us, you don't play Golf

Had a 4 night midweek break during October half-term. Guernsey is beautiful but be aware that some attractions, cafes, etc have closed for the season or have limited opening hours. This hotel was clean and comfortable, the food was plentiful, hot and tasty and good value for money in comparison to other restaurants. The staff could not be better, pleasant, helpful and professional. We didn't use the pool, golf course or spa facilities as we were too busy exploring the lovely island(and Herm). We will on or next visit. The hotel is well located within easy reach of all parts of the island and the grounds were lovely.

My husband went to Guernsey for a few days work and I tagged along with my 10 week old daughter. The hotel and room were superb and this would have undoubtedly been a 5 if not for the irritating pool rules about when children could go in and the snooty woman on spa reception. All other staff were friendly, approachable and very attentive. The restaurant and room service were great and we had a lovely holiday.