We have just returned from a three night stay at the OGH and felt we must write a review
to spread the word on what a fabulous hotel this is. Firstly the customer service is to be highly commended, with nothing being too much trouble and that goes for every member of staff we encountered. You are made to feel very special and not just a number like many large hotels, by the second day most of the staff were refering to us by name. We booked a suit and what a treat that was with fine tasteful decor with old world charm, very spacious and clean with a huge bed. The food was excellent too we had also booked the degustation menu which is a seven course dinner with wine to match every course...one word Sumptuous a very special evening indeed one which we would recommend to anyone who enjoys the fine dining experience. The brasserie was excellent too even though we were within easy walking distance of the town we ate at the hotel all three nights again with excellent service and waiter recommendations. After a days walking the coast which was beautiful by the way we arrived back at the hotel to a well deserved afternoon tea, another option not to missed full of sumptuous elegance. The location of the hotel is also a bonus just a short walk down into St Peters Port with many shops, a large harbour and castle so a car is not neccesary although we did hire one for 2 days (arranged by the hotel) so we could see all the sights and get around the coast. All in all a lovely three days on a beautiful little island full of charm and romance. This hotel really is a hidden gem and we would highly recommend it to anyone. We would like to thank all staff and management for giving us such a memorable experience. We will be back soon.

Yet another wonderful visit to Guernsey, for a special occasion which was made extra special by our wonderful stay at the OGH.

We have stayed at the OGH on previous occasions and knothing changes.The staff are friendy,polite and courteous, knothing is to much trouble.The Hotel has a relaxed, but efficient atmosphere, which refects on the standards it has achieved and been rewarded for.

The refurbishment, which is ongoing has provided very elegant and tasteful rooms with excellent facilites.

We are aready to looking forward to our next stay at the OGH.

Best Wishes and Kind Regards

Perry and Valerie Roles

Slick, professional and friendly. It's a delight to stay here. Quiet and relaxing. It's a treat and a privilege. Looking forward to the next time.

Had a weekend in town for a party - great hotel, good food, excellent service fantastic value.

We enjoyed a relaxing few days stay at the OGH. The attention to detail and presentation of the suites / rooms is exceptional.....as is the presentation of the main hotel areas and dining rooms. The staff are to be totally congratulated on this superb standard . They are friendly ,accomodating, highly effecient, knowledgeable and just so 'very nice' , nothing was ever too much trouble.
We thoroughly enjoyed dining and can truthfully recommend both restaurants..... The Governor's Dining Room was a treat of 'fine dining'. The Brasserie equally excellent.
It was just so very enjoyable to have pre dinner drinks in the Sir John Coward sitting room with canapes, a gin and tonic, the Telegraph crossword and a roaring log fire.
Our experience was like staying in a jolly good country house for the weekend BUT with first class amenities!
If you want relaxing first class surroundings, good food, lovely presented luxury bedrooms, attentive staff, and to be totally looked after you can do no better.... My vote is the OGH ! A treat for a few days away or any special occasion....it cannot be faulted.......try it .....you will not regret it !
I'm actually thinking of organising our next "Ladies Luncheon' which happen once a month, and flying a group of us over from Exeter to Guernsey for the day ......A little shopping , VAT free ! and a wonderful lunch at the OGH. I am sure the Manager, Andrew Chantrell will be only to happy to organise this occasion for us. In anticipation , thank you Andrew !...... and may I congratulate you on the high standard, old world luxury charm that you have managed to achieve and maintain at the OGH.

Stayed here for a routine business trip - third time here actually. Vry nice, charming hotel, near port, Victoria Tower. Good service, lovely room and beautiful sitting rooms. Highly recommended for all sorts of travellers to Guernsey.

We stayed at the OGH for 3 nights over New Year 2011. The hotel was excellent in every aspect. The staff, service and food were all exemplary. This is a very special hotel, that I would certainly go back to.

The decor and the rooms were all very tastefully done and were kept in immaculate condition.

My husband and I shared a Fantastic New Year break which included a New Year's Eve Ball. The staff were all very attentive and the food fabulous. Already booked to return in May 2011. Can't wait.

The OGH was the perfect venue for our Christmas wedding reception. We would recommend this hotel to anyone who wants to relax, feel good and be treated like a VIP!!
We started planning our wedding reception 18 months before the big day and from then onwards, the service we received was helpful, professional and supportive of what we wanted. Unlike some bigger hotels, where you can feel like you are just a number, the OGH went out of their way to help us and really did make us feel like special and valued guests.
The manager of events was excellent at ensuring every detail of our day went without a hitch, such as liaising with our suppliers, arranging for the chair covers, gifts, trees, decorations, lights, table plans etc..... were placed exactly as we had asked. No request was too small, such as them providing a room we had dedicated to children's activities, they also provided a TV so the kids could watch DVDs.
The Regency room is a brilliant room for large functions, the wedding package the OGH provides, includes a delicious wedding menu which we were able to choose what we wanted (which included a menu tasting evening and meeting with the chef) it also covers the table centre pieces which again we chose exactly what we wanted, and a table plan designed by one of Guernsey's best wedding planners.
We upgraded our inclusive accommodation to the Herm Suite (although the room they provide as part of the package is lovely) The Herm Suite is truly remarkable, with a marbled en suite bathroom, and a gorgeous four poster bed (perfect for sharing breakfast in bed)! The staff did not forget a thing and on our wedding night we found rose petals in the shape of a heart on our bed, candles and a complimentary bottle of champagne and a card from the management and staff.
The next day we were again provided with complimentary champagne whilst enjoying afternoon tea after a relaxing session in the spa (which is also worth a visit). All the staff knew us by name and went out of their way to congratulate us and ensure we had everything we needed.
I could go on and on, but you really must experience the OGH for yourself. The Govenor's restaurant is divine, the Brasserie is an excellent place to enjoy great food in a relaxed atmosphere.
The OGH is by far the best hotel we have ever stayed in, and is definitely in our opinion the best hotel in Guernsey.

We stayed at OGH for three nights to celebrate our 30th Wedding Anniversary and treated ourselves to their gourmet dinner. OGH is a great hotel offering excellent service which more than made up for the weather in Guernsey in January.

Having stayed at this delightful hotel before, we decided we would like to spend Christmas there. Our visit met and even exceeded our expectations which were very high anyway.

The staff are all friendly and helpful, and all the rooms which we have stayed in have been elegant and comfortable but still homely.

The food is excellent, both in the Brasserie and in "The Governors" Fine Dining Restaurant.

OGH as it is known, is a very short walk from the town centre. There is an excellent bus service round the island from the town, making the hotel an ideal base on the island.

The hotel is an exceptional place to stay and we are looking forward to our next visit.

We stayed at the OGH Hotel for one night and had a fabulous time. From check-in to departure the experience was wonderful. The staff were friendly, courteous and helpful and nothing was too much trouble. The room was gorgeous. A great stay and one we would highly recommend.

I think this is generally regarded as being _the_ hotel in Guernsey, so I was keen to stay here as part of our trip to the Channel Islands. I booked three nights here - the first two nights in a "Queen" room, and then our last night in a suite. I get the impression all the rooms are different, and perhaps we were just unlucky, but our first room was really very disappointing for the price. It was more expensive than anything we'd paid for during the rest of our time in the Channel Islands, but was smaller, the decor was fairly drab, and all the fittings looked really out of date. Having dragged our bags up the hill in the rain to get here I was not in the best of moods at this point.
In their defense though, I think the hotel handled it well. I spoke to the duty manager and explained that, in essence, I didn't think the room was worth the price, and they offered to upgrade us for free for our second night. So we ended up in the suite for two nights rather than one. The suite was, as you might expect, towards the other end of the spectrum, and was very spacious, with two balconies and two bathrooms, and the decor and fittings were of a much higher standard.
So in summary if you're prepared to splurge and go for one a suite it's a rather grand and impressive place to stay, but if you're going for one of the lower end rooms (which in my opinion were still fairly expensive) it's probably worth asking to see the room before committing. I think for at least some of their rooms they either need to refurbish or perhaps just lower the prices.

Having recently stayed at The Old Government House Hotel on Guernsey we would like to share with you what a wonderful find this hotel was for us.

The room was extremely comfortable and of a very high quality of both fittings and the little extras supplied.

The really memorable experience we took away with us was the highly efficient, friendly and helpful staff from the management down. Nothing was too much trouble. The food was excellent throughout especially the fine dining experience. We would not hesitate in recommending this hotel to anyone.

Having stayed in many hotels all over the world this is the first time we have felt this strongly about any hotel and thoroughly recommend The OGH.

I have just read the previous comment and felt compelled to write as we had our company Christmas party at the OGH on Saturday night and I must say had a very different experience and since returning to the office all I have heard is positive comments from my colleagues about the wonderful evening that was had by all.

Our party was in the Colborne room which was tastefully decorated and had the most beautiful table decorations. The bar was well manned from the beginning of the evening until the end and a big thank you must be said to the guys behind the bar who did a great job at serving lots of thirsty people all in the festive spirit! It was a busy bar but I haven’t been to a Christmas party yet where the bar is not busyl!

The service throughout the meal was to the standard that you expect from the OGH, the room was well staffed with wine and water being replenished throughout the evening. The food was good - all the meals were served on hot plates and the food was hot was when it reached us (this I found quite an achievement as more often than not when you are part of a big party this is sometimes overlooked!). Food was very tasty, the risotto was scrummy, lots of turkey that was very moist, well cooked sprouts, carrots and swede, (maybe the quantity of the vegetables could be slightly increased) and the chocolate terrine was a great way to finish off the meal. My partner had the seafood ballotine, lamb and Xmas pudding which he throughly enjoyed.

As I said we had a great night in a perfect setting, with good food and very attentive staff , in fact it was so good that we have already booked our Christmas party for next year at the OGH!

As we drew up outside the hotel in our hire car, a member of staff came out, unloaded our luggage, took it into the hotel and offered to valet park the car. This set the scene for the rest of the holiday, with the most helpful and obliging staff ready to assist us during our stay. The same high standard of service greeted us in the restaurant each evening, which combined with the quality of the food were truly excellent.
I would not hesitate in recommending the hotel to anyone and will certainly be going back there.

I stayed at OGH for three nights with my sister and it was a wonderful experience. The room was spacious (we had upgraded to a sea-view room and it was definitely worth it) and the food in both restaurants was exceptional - particularly the degustation menu.

The staff were friendly and attentive. Massage in the spa was good. My only very slight criticism is that we had booked the Potato Peel Pie deal and this was meant to include a themed meal. The meal we had was delicious but nowt to do with the book! Never mind, it didn't spoil the weekend.

We hired a car for the weekend and the staff parked it for us, as apparently the car park is a really tight squeeze. What I would recommend if you're hiring a car is to pay the extra to have no excess on the insurance. I generally think hire car insurance is daylight robbery but I've never been so scared driving as down those narrow walled lanes! I'm used to whizzing round London. I didn't bang the car but my nerves were a bit worn down.

Anyway, back to the hotel. It is expensive but we had the three nights for two deal which made it more affordable and in any case, it was for a special weekend. And you get great service. I would definitely recommend OGH.

We have stayed here before and enjoyed it. Our room this time was large, beautifully decorated, well furnished and very comfortable. The service was very good and the hotel is located within easy walking distance of the centre and the front. It offers free wifi.

my company has an office close to the hotel and a corporate rate with them (which by the way is still pretty steep), so staying there seemed to be the most sensible thing to do. which leads me to the only really positive thing i can say about it - the best thing about the OGH is its location, an easy walk to the centre of town.

the impression of the hotel is best from the outside. a lot of effort seems to have gone into an apparently recent facelift of the facade. unfortunately, not so much effort was spent on the inside. while it may be historic and some of the public areas try to recreate the good old times, it is not executed in a nice way. rather than having a romantic and charming feel about it, it just seems old and grubby, as there is a strange kind of smell throughout the hotel which i can’t really describe, other than it just smells OLD. my room was not nice. though it seemed to have new furnishings, they were made to look old, which again gave it a rather tacky feel.

overall, i would say the hotel has a strange kind of 50s feel to it that may appeal to the elderly couples the hotel is so full of. and, what’s more, for the price they are asking i would be expecting a lot more!

breakfast is made to order only, which may be nice when you are on a holiday, but doesn’t really suit business travelers who are in a hurry in the morning.

if this is the best hotel in guernsey - so we were told - i am curious about the standard and value for money at the other ones!

This is a lovely hotel conveniently located in the heart of St Peter Port. The service was second to none and nothing was too much trouble. The staff clearly enjoy working here and it shows in their dedication to making our stay as comfortable as possible. Can highly recommend it and would love to go back sometime.

We spent three days at the OGH for a special occasion. This was our fourth visit to Guernsey and our first stay at The OGH - it certainly will not be the last. The service was exemplary -precise, painstaking, and caring without being overwhelming. We honestly felt that the staff actually cared about our stay at their hotel - this applied to all staff. It was also welcoming to be spoken to by name - a real effort was made to make us at home. Being centrally located there is immediate access to all the shops and restaurants of St Peter Port. Having said that, the hotel's cuisine is exceptional, notably the freshly prepared and wide ranging breakfast available. Our compliments to the management and staff and we look forward to our next visit in the not too distant future. Incidentally, we found no negatives to call - perhaps the best hotel we have stayed in on our wide travels.

A disappointing break in all, chiefly due to the small size of our room and unhelpful attitude at the reception desk and other staff members.
This 2 night break was booked by the Co-Operative Travel company which was unusual for me as I normally tend to do things independantly via the web or phone. Their local service was exemplary I have to say and we set off with short local flights, private transfers and a 'Classic Double' room with breakfast tucked under our belt all for the princely sum of £715 via Premier holidays. I had been shown a picture of what to expect in their brochure, a large, spacious, light filled, high ceilinged, long windowed, room with a large ensuite to boot.. however, what we actually were given was an unacceptable small room at the side of the hotel via a long corridor walk, even if you took the lift...with one small high window without a decent view, low ceilings as it was at the very top floor in the eaves and a badly designed tiny bathroom that two people could not share comfortably at any time! The TV screen was badly positioned so that when in use it blocked the door to the bathroom ! Disappointed bleats to reception gained us zero response and lame excuses. The double wardrobe was placed adjacent to my side of the bed and we couldn't access our belongings easily once the doors were open!! It was a joke but as this was a corporate/ pleasure visit we had little time to address the problems as we had places to be at and schedules to keep.
Please could someone responsible for this place take note! It was such a shame as we had met the South African owners there during last years stay, from Carnation hotels; a charming couple who had high hopes for this beautiful building in it's refurbishment and fresh start. They had just taken over this historic place and were revamping the pool and spa area which meant yet again we didn't get what we'd hoped for but we were understanding on that occasion despite not being informed of this when we booked. To have it happen twice is careless!
Sorry to be a grouch but some of the staff were dreadful...we had booked dinner at their expensive in- house restaurant but decided to take champagne on the terrace beforehand...our waiter didn't approve and made some sarcastic remark as we ordered! WHAT was that all about! When we finally entered the dining area in a small intimate room full of clients except for one visibly empty table (ours) the server let us walk in and promptly left us to suddenly attend to others before seating us!! We were just left standing in the midst of people eating... What was that all about???!!
Perturbed, uneasy,disgusted springs to mind! Who trains these people? Are they in the right job.. it begs the question... on a positive note there was a lovely young chatty waitress who looked after us beautifully during our stay, usually at breakfast and she made the difference along with the pleasant barman.
We visit Guernsey every single year and the problem is that there is little choice for quality hotels near the Port where we have to be for business but I doubt I would return here sadly unless I was given certain assurances.I couldn't even arrange anything in the spa as it was fully booked up ;-(
In total the expense with all meals, beverages and incidentals at the hotel by far exceeded the original price and it still irks me months later that I didn't have a pleasant experience to warrant it. It could be so wonderful in so many ways, sad.

Another fabulous stay at the OGH. We were lucky to catch the 'Tenner Fest' and had two wonderful meals in the brasserie. A very nice touch now is the staff greeting us by name, very reminiscent of Raffles in Singapore, wonderful.

* OUR EVENT: We celebrated our 25th over four days within this beautiful, well maintained Hotel; our room was excellent, decorative, clean and very comfortable with a balcony and a lovely sea view.
* DINING: We dined in both the sunny Brassiere and refined Governor’s Restaurant, both very pleasant surroundings. Within the plush Governor’s restaurant we were seated into a private intimate booth. We both enjoy good quality food and this food is mouth wateringly delicious, superb standard of presentation and outstanding service; the A La Carte, “Degustation menu,” was fabulous, exceptional high standard of culinary art, the chefs know their stuff and our individual tastes were catered for. They have a good selection of wines to choose from. Even our taste in music was catered for, playing low-key in the background. Good old fashioned afternoon tea in the lounge is a must!
* RECEPTION: The reception staff are very pleasant and accommodating, we arrived at 08:30 and were able to check in earlier and on departure we were able to check out later at no extra cost.
* ALL STAFF: They are pleasant and friendly; each showed a high standard of professionalism, from Jane in reservations, Arun’s service in the Governor’s restaurant Gino in the restaurants and bar. A special thank you to Harry, director of guest services for a delightful surprise of bubbly and fruit dips served in our room on our special day.
* SPA: The facilities of the Spa along with steam room, sauna and chill out room was included within our price and we enjoyed these very refreshing facilities.
* SUM UP: Our every need was catered for. Our stay was an absolute pleasure, we highly recommend the OGH and we will have no hesitation in returning. If ever the Red Carnation Group want me to be a mystery guest in one of their hotels, please don't hesitate to contact me! :)

The service at the OGH is second to none; the staff seem to know what you need before you do. The room was large and plush, the bed was massive and so comfortable. The bathroom had shower and bath, excellent complimentary toiletries too. The hotel is located right in the centre of town with great views over St Peter Port and close to good restaurants, brassieres and bars, should you need them as the hotel restaurants are superb. The overall atmosphere and style of this hotel makes your stay wonderful. The only down side I can see is it’s a good walk up the hill to the OGH after a good night out.