Fermain Valley Hotel
Latest Reviews
Lovely staff at this wonderful hotel. Staff were all very friendly and couldn’t do enough for us. Breakfast was a real treat, with lots to choose from. Room was clean and had a lovely view of the sea. There was ample parking, although we didn’t use it. Hotel very near a bus stop. Three very nice restaurants to choose from too.
Source: expedia.co.uk
Disappointing quality for a hotel that purports to be luxury and charges £300+ per night.
We had a top floor sea view double. The bed had no headboard (uncomfortable and a sign of cost saving), the tiny bathroom door had lost its paint and was worn down to the wood (sign of poor maintenence), the show screen leaked, the room was overall poorly constructed (we could clearly hear people talking in the next door room and there was no aircon under a flat roof, so it was v. hot). Not a 4-star property.
On the balcony we could smell fried food from the restaurant even at 8 in the morning so probably their ventilation system was not built properly. Great shame that the construction of this property was not done well. We won't be coming back, sadly.
The saving grace of this hotel is the staff, in particular the receptionist, who worked tirelessly to make our stay more comfortable.
We had a top floor sea view double. The bed had no headboard (uncomfortable and a sign of cost saving), the tiny bathroom door had lost its paint and was worn down to the wood (sign of poor maintenence), the show screen leaked, the room was overall poorly constructed (we could clearly hear people talking in the next door room and there was no aircon under a flat roof, so it was v. hot). Not a 4-star property.
On the balcony we could smell fried food from the restaurant even at 8 in the morning so probably their ventilation system was not built properly. Great shame that the construction of this property was not done well. We won't be coming back, sadly.
The saving grace of this hotel is the staff, in particular the receptionist, who worked tirelessly to make our stay more comfortable.
Source: google.com
We had a few days here whilst we explored Guernsey. Ours was an upper garden room so we were at the top of the site with a bit of a slope down to the main hotel for breakfast. This wasn't a problem as we did get a message beforehand to warn us and give us the opportunity to change our booking if needed. The other downside to our room was that it faced onto the main road that runs past the hotel. Traffic noise was quite noticeable during the day but thankfully reasonably quiet at night. Would recommend you request a quiet room if you are a light sleeper.
Breakfast selection was good though the service on the Sunday morning was slow due to a low number of staff on duty. There are 2 restaurants on site but if you wanted somewhere cheaper then there was just one pub quite a walk away. Otherwise you would have needed to get transport. The walk down to the bay was lovely and the cafe at the bottom had a good range of choices. We used the buses to get around and they are good value for money.
Regrettably, the swimming pool was out of order when we arrived. Again, we did get a message beforehand to warn us and there were alternative arrangements at another hotel which was a fair distance away.
Finally, we were a bit disappointed that the TV in our room used a very old Sky HD box and only had SCART connections. The Sky box was glitchy and the lack of HDMI connections was a surprise. ITs more routine now to have Smart TVs so this setup is quite antiquated.
Breakfast selection was good though the service on the Sunday morning was slow due to a low number of staff on duty. There are 2 restaurants on site but if you wanted somewhere cheaper then there was just one pub quite a walk away. Otherwise you would have needed to get transport. The walk down to the bay was lovely and the cafe at the bottom had a good range of choices. We used the buses to get around and they are good value for money.
Regrettably, the swimming pool was out of order when we arrived. Again, we did get a message beforehand to warn us and there were alternative arrangements at another hotel which was a fair distance away.
Finally, we were a bit disappointed that the TV in our room used a very old Sky HD box and only had SCART connections. The Sky box was glitchy and the lack of HDMI connections was a surprise. ITs more routine now to have Smart TVs so this setup is quite antiquated.
Source: expedia.co.uk
Hotel had great view and breakfast / lunch on the terrace looking down the valley to sea was very nice.
Food in all three restaurants was good, although the steak place you cook your own so menu limited and cooking quality down to you.
The pool was not available during our stay which was disappointing as it was late May, so not exactly out of season.
One or two of parts of the garden (wooden fences giving way) and breakfast room (seats in booths) were beginning to look a little worn.
The Tree House experience was very nice - no TV, no real distractions - only odd bit is a the door is a patio window and opens directly onto the walkway for other rooms to/from hotel. The hot tun was also unavailable during out visit.
Food in all three restaurants was good, although the steak place you cook your own so menu limited and cooking quality down to you.
The pool was not available during our stay which was disappointing as it was late May, so not exactly out of season.
One or two of parts of the garden (wooden fences giving way) and breakfast room (seats in booths) were beginning to look a little worn.
The Tree House experience was very nice - no TV, no real distractions - only odd bit is a the door is a patio window and opens directly onto the walkway for other rooms to/from hotel. The hot tun was also unavailable during out visit.
Source: expedia.co.uk
Beautiful gardens but not easy to get service as staff seem limited or absent from the bar/ terrace for long periods. When they do service is good. The terrace is lovely and why it stops serving food at 5 and drinks at 7 is strange as it could be full mist nights.
Source: google.com
We had a lovely stay during our stay at fermaine valley during the heatwave. Lack of air con made the room hard to sleep in but a fan had been placed in the room and obviously no one can predict the weather. Service was lovely and staff were exceptional. The room was really nice and clean with daily refreshes. Due to the heatwave we were disappointed that the swimming pool was out of action especially coming up to the busy season and during half term holidays. We were told we could go to the sister hotel to use their facilities but didn’t see why we should pay extra to use facilities elsewhere via taxi as buses were suspended due to road closures.
All in all we had a very enjoyable stay and the island is a lovely place with people being so friendly. The staff were all pleasant even meeting many at the pub across the road who gave us alot of information about the local places to go and how to get there ( the head chef at the ocean and barnaby). Thankyou for everything once again looking to return to Guernsey again!
All in all we had a very enjoyable stay and the island is a lovely place with people being so friendly. The staff were all pleasant even meeting many at the pub across the road who gave us alot of information about the local places to go and how to get there ( the head chef at the ocean and barnaby). Thankyou for everything once again looking to return to Guernsey again!
Source: tripadvisor.co.uk
We stayed 3 nights but wish it could have been longer. Lovely location (our room had a sea view) and you could walk down to the little beach but quite a steep climb coming back ! We did take friends down to the beach for lunch one day but without any notice the cafe was closed so that was a bit disappointing. The pool in the hotel was also closed but they did offer use of the pool at their sister hotel ( but decided it was too much bother)
Breakfasts were amazing.
All the staff (except one) were super efficient and friendly giving us great advise and service. One member of staff deserves a particular mention and that is Catia on reception . She was incredible and nothing was too much trouble. We will definitely stay her again ❤️
Breakfasts were amazing.
All the staff (except one) were super efficient and friendly giving us great advise and service. One member of staff deserves a particular mention and that is Catia on reception . She was incredible and nothing was too much trouble. We will definitely stay her again ❤️
Source: expedia.co.uk
Had a fantastic 4 night stay. What makes this hotel so good is all of their staff. They all have brilliant customer service & nothing is too much for them. The breakfast was lovely as was the Mexican restaurant. We were upgraded to a balcony room which was great to sit on, enjoy the view & just relax. There is a bus stop at the top of the road which takes you into St Peter’s port or on the other side of the road around the island or to the airport.
Source: tripadvisor.co.uk
We stayed 5 nights for a birthday weekend, with lots of friends joining us for part of the stay.
The staff make the place, very friendly and a very special shout out to Catia (🙏🏻) and thanks to Barnaby, Kevin and all the fabulous restaurant team and our hardworking housekeeper.
The breakfasts were delicious and plentiful.
The Superior Rooms with balcony and valley view were perfect and the bird song, flora and fauna really made it. The gardens are gorgeous.
It’s the best place to stay on the island 🏝️, down the road to the beach. Easy reach to town too. It was peaceful and a sunny sanctuary.
During our early evening check-in we were informed of various facilities not available at the time. This hit a nerve, just the way it was conveyed.
The extra touches very welcome - especially the bath robes so soft.
We would definitely return and were sad to leave.
The staff make the place, very friendly and a very special shout out to Catia (🙏🏻) and thanks to Barnaby, Kevin and all the fabulous restaurant team and our hardworking housekeeper.
The breakfasts were delicious and plentiful.
The Superior Rooms with balcony and valley view were perfect and the bird song, flora and fauna really made it. The gardens are gorgeous.
It’s the best place to stay on the island 🏝️, down the road to the beach. Easy reach to town too. It was peaceful and a sunny sanctuary.
During our early evening check-in we were informed of various facilities not available at the time. This hit a nerve, just the way it was conveyed.
The extra touches very welcome - especially the bath robes so soft.
We would definitely return and were sad to leave.
Source: google.com
stopped by for lunch.
Source: google.com
A very classic hotel, well maintained and with courteous and professional staff. Both dinner and breakfast were exceptional.
Source: expedia.co.uk
Lovely treehouse room, breakfast was awesome… possible one of the best I have had.
Location is fantastic… only downside for me this time was pool and spa closed. But I guess they gave to maintain them sometime.
Location is fantastic… only downside for me this time was pool and spa closed. But I guess they gave to maintain them sometime.
Source: expedia.co.uk
Superb location with beautiful view to the sea and a short walk down the the beach side cafe
Source: expedia.co.uk
A beautiful hotel in the most peaceful valley. The staff were wonderful and the breakfasts delicious.
Loved every minute of my stay.
Loved every minute of my stay.
Source: expedia.co.uk
Our stay at Fermain Valley hotel was such an enjoyable experience. The food and staff service was excellent... our rooms being cleaned daily and staff were always courteous, polite and helpful.
Thank you to Gary and his team for making my birthday such a special occasion.
Shame that the swimming pool was closed but that didn't affect our stay.
Thank you to Gary and his team for making my birthday such a special occasion.
Shame that the swimming pool was closed but that didn't affect our stay.
Source: tripadvisor.co.uk
One night staycation, love this hotel and staff always friendly and welcoming.
Room, facilities, coffee / cake shop…..
Highly recommended.
Room, facilities, coffee / cake shop…..
Highly recommended.
Source: expedia.co.uk
I enjoyed my 9 days stay at the Hotel very much. Everything was perfect. The room with a comfy bed with a nice view over Fermain Bay. Staff was very attentative and friendly. Great breakfast menue with a nice selection of different food. Not far from Fermain Beach and access to the coastal path. I felt very much at home and very well treated. Thank you 😊
Source: google.com
We stayed in the treehouse, it was amazing!! Unfortunately the hot tub was broken and so was the indoor pool but we could visit their sister hotel which had indoor pool and sauna (their hottub was also out of action) but the tree gouse was lovely and we did the cliff walk around the area
Source: google.com
We recently stayed at The Fermain Valley Hotel in Guernsey for our wedding weekend, and we couldn’t have wished for a better experience. From the moment we began planning, the team made everything effortless. Phil was incredibly helpful with the arrangements beforehand, and during our stay Garry looked after us so well.
The hotel itself is stunning — surrounded by beautiful woodlands, our rooms were spacious, offering breathtaking sea views, they were spotlessly clean, comfortable, and a real pleasure to stay in. The food throughout our visit was excellent, with plenty variation and great quality (also catering for my Mum who is Gluten Free).
What truly made our weekend special was the staff. Every single person we met was friendly, professional, and genuinely happy to help. Nothing was ever too much trouble, and their warmth made us feel completely at ease.
On the day of the wedding, the sun was shining and we were able to hold the ceremony outside. With just the four of us, it was intimate, relaxed, and absolutely perfect. The team went above and beyond to make sure everything ran smoothly and that we had everything we needed.
A huge thank you to all the management and staff for making our wedding weekend unforgettable. We will definitely be returning.
The hotel itself is stunning — surrounded by beautiful woodlands, our rooms were spacious, offering breathtaking sea views, they were spotlessly clean, comfortable, and a real pleasure to stay in. The food throughout our visit was excellent, with plenty variation and great quality (also catering for my Mum who is Gluten Free).
What truly made our weekend special was the staff. Every single person we met was friendly, professional, and genuinely happy to help. Nothing was ever too much trouble, and their warmth made us feel completely at ease.
On the day of the wedding, the sun was shining and we were able to hold the ceremony outside. With just the four of us, it was intimate, relaxed, and absolutely perfect. The team went above and beyond to make sure everything ran smoothly and that we had everything we needed.
A huge thank you to all the management and staff for making our wedding weekend unforgettable. We will definitely be returning.
Source: tripadvisor.co.uk
We used to be regular visitors to Fermain Valley but this was our first trip back for several years. We were welcomed back like old friends and looked after with such care by the amazing staff (special thank you to Catia on reception)! The service is exceptional and combined with the stunning view and calm atmosphere of the hotel makes for such a relaxing stay. Thank you!
Source: tripadvisor.co.uk
Lovely clean room, well maintained facilities, lovely staff . Great food and wine The tree house was lovely and I will be back.
Source: expedia.co.uk
Had a fabulous quiet and peaceful mid-week stay at the Fermain Valley Hotel - were upgraded free of charge to a larger room with sea views which really made our stay with a newborn baby more comfortable and manageable! Rooms were clean and well maintained by the lovely staff (really appreciate them emptying our nappy bin we'd bought with us). Had breakfast both mornings with a good selection of hot and cold foods, and one night at Buho Mexican restaurant which was very tasty!
Source: tripadvisor.co.uk
Yes
Source: expedia.co.uk
A super stunning Hotel with a picturesque location. A beautiful retreat near to the town of St Peter port a shuttle service is available, Stunning views and good access to walking trails. Hotel is elegant without feeling stuffy, warm without being oppressive, welcoming without being kitschy, I felt that all the visitor touch points they got absolutely right. Room is very comfortable and well - appointed and the staff make you feel welcome from the moment you arrive, Especially the level of service, the restaurant staff and reception team provided excellent service. The food is fantastic 5 stars, presentation and choice, breakfast is outstanding. The room was immaculately clean and had everything needed provided with plenty of amenities like still water with tea and coffee facilities, dressing gowns and toiletry’s had a very comfortable stay. Some of the highlights an indoor pool and a tree top spa, restaurants and the gardens are beautiful. Most definitely would highly recommend and would stay again.
Source: expedia.co.uk
Good room, excellent staff
Source: expedia.co.uk
