Had to exchange took 5 days to sort and another to receive but working now
I wanted the smoke alarms fitted and I am certain I arranged this online but the goods were just posted to my mothers address. I am now trying to liaise with carers to be around to get them fitted Disappointing
Very prompt delivery and fast response when testing call was made.
I contacted Wellbeing by phone to discuss the Care Line and the person was very helpful. I was going to order the Care Line by phone but there was a £60 call out charge for the Engineer for fitting. I...
I bought a lifeline because I have had a couple of falls. At the age of 86 and living on my own I thought it sensible to have some contact I could otherwise lay on the floor for six hours or so with no...
Good service, very helpful. Would be pleased to recommend.
I have no complaints only Accolaides. Barry Winter
The equipment arrived extremely quickly. It was very easy to set up, and worked perfectly.
Easy to order and fit, although a small addition to the instructions would be useful. After a call to the technical guys the problem was resolved. All it needed was a note to say that the unit needs time...
Excellent customer service. Easy to set up the lifeline system. Great for peace of mind.
1have-not have had need to use the alarm so far. One thing I am not happy with is the strap, I have had to shorten it keeps fraying. IT NEEDS A LEATHER STRAP. THANK YOU....
Very kind. Polite man. Gave us a lot of information. Very pleased with the service received from Aaron Marshall
Had a visit from welbeing thank you very much for the excellent service from Aaron installed and showed me how everything worked very polite bubbly man I would recommend this service Thank you again welbeing...
As people buying this are disabled or vulnerable it should be just plug in and go but it took me a couple of days to get somebody to set it up for me as I could not do it with impaired vision and also...
Very friendly and efficient. Was able to communicate successfully to my nan who is hard of hearing and made sure she understood everything on how it works from start to end. Able to answer all questions.
Quick and easy to set up, and good customer service.
The engineer that came to me was Aaron, he is very nice and efficient.
Installation of Telecare System. We requested that a Telecare system be installed into my aunt's home as she wants to remain in her own home for as long as possible. Aaron Marshall was the engineer who...
Jim was extremely helpful and very pleasant. He installed the system efficiently and promptly and took the time to explain and demonstrate how it works in a way that put my mother at ease. He was charming...
Full marks to Welbeing for sending Aaron Marshall to install my alarm system today.What a kind and caring man he is besides being very efficient,and very explanatory and showing attention to detail his...
Very efficient, device easy to set up, and call centres very helpful and obliging. Was recommended to us by a friend, and whilst a new user so far very pleased with the service.
Purchase and installation went fine. Test alarms also worked well.
Dennis came and set everything up in my 90 year old Mam's home, so pleasant and professional, cleaned up after his work, gave lots of kind advice on other matters that my mam may require.Excellent service...