Urban Industry

4.9/5 based on 14931 reviews
Latest Reviews
excellent service, next day delivery, informative video on site
trustpilot.com
Source: trustpilot.com
They emailed me back when I raised a query and changed the order address; the delivery was quick
trustpilot.com
Source: trustpilot.com
I have made 2 orders recently for my son and on both occasions the items ordered have been delivered very quickly and as described. I have no problems in ordering from Urban Industry in the future.
trustpilot.com
Source: trustpilot.com
Cool website,good and unique stuff, dope brands!!! Im a french customer, and the items arrived fews days after. Excellent service and fast delivery! You can track your items and view each step of the delivering. For the the moment , I haven't got any problems , that's perfect ^^
trustpilot.com
Source: trustpilot.com
item as described, received in good time
trustpilot.com
Source: trustpilot.com
perfect dealer!
trustpilot.com
Source: trustpilot.com
Use this website all the time, never had any problems. always delivered promptly after order is placed an the website is well designed.
trustpilot.com
Source: trustpilot.com
I found dealing with UI very good, top name brands, good prices and quick delivery is what I encountered. I live in Ireland and still most things took only 2-3 working days to arrive. Also their online support is very good, I received a response withing 20 minutes.

All and all, a great company to deal with.
trustpilot.com
Source: trustpilot.com
Fast and quick service as I received my goods the very next working day! Top notch stuff.
trustpilot.com
Source: trustpilot.com
Item arrived quickly, website was easy to use and sotcked a good range of products.
trustpilot.com
Source: trustpilot.com
nice and painless
trustpilot.com
Source: trustpilot.com
So I ordered a duffel bag from this site despite living in the U.S., as it was the only store I could find it in stock at a reasonable price. Customer service was wonderful; they answered my questions before even placing an order and shipped my item out using a very quick FedEx international service that they partially subsidize the cost of. However, when I opened the box I couldn't help but feel a slightly bummed at the fact that the product was fairly dirty in some places. It was by no means a deal breaker (or anything close) and the marks came out with some detergent and hand scrubbing, but I was not expecting any cosmetic wear from the item due to its new condition. Maybe it happened while in transit? Either way, I would only take off half a star if I could, and would definitely consider doing business here again regardless of the problem.
trustpilot.com
Source: trustpilot.com
The package arrived next day as requested, although I wasn't in at the time.

I had a lot of issues trying to get FedEx to redeliver at a suitable time, and only just managed it before the package was going to be returned to Urban Industry! Not sure if anyone else has had any issues with FedEx or not, but from my experience, I would ask you to consider changing courier. Apart from that though, I had no other problems, and won't hesitate in using Urban Industry again.
trustpilot.com
Source: trustpilot.com
trainers very good value compared to buying on the high street.

kept informed about progress of order and arrived three days after order placed.

would recommend site to others.
trustpilot.com
Source: trustpilot.com
Product arrived very quickly and in perfect condition! Very pleased with the service and help provided.

A great company who I will definitely be using again!!
trustpilot.com
Source: trustpilot.com
Easy ordering, quick delivery, good product.
trustpilot.com
Source: trustpilot.com
Bought a pair of shoes for my boyfriend's birthday, arrived the next day free. He loves them. The website is great, showed the shoes in close up detail which was very helpful.
Thanks
trustpilot.com
Source: trustpilot.com
Items delivered in time and good stanadard.
trustpilot.com
Source: trustpilot.com
The item arrived when expected with easy. Product was just as descibed! very please with the overal easy service!
trustpilot.com
Source: trustpilot.com
very professional and quick service. thanks very much
trustpilot.com
Source: trustpilot.com
current stocking level is obvious, easy purchase online and quick delivery. fautless.
trustpilot.com
Source: trustpilot.com
i buy from this store frequently and am never disappointed.
items arrive next day 80% of the time and are always as described with clear pictures to back them up!!!
trustpilot.com
Source: trustpilot.com
The goods arrived promptly after the email confirming dispach. Goods well packaged and all as described.
trustpilot.com
Source: trustpilot.com
I order jeans and a t shirt but the jeans were not the colour i'd imagined and i didn't liek the t shirt when it arrived. The order was posted out adn arrived quickly - i sent them both back the next day and the refund was processed and credited to my account almost immediately.

Would reccomend and will use again.
trustpilot.com
Source: trustpilot.com
You were in stock, at a good price, you delivered next day, you kept me constantly informed, you didn't charge me postage. That is all exceptionally brilliant. Thank you and well done.
trustpilot.com
Source: trustpilot.com
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