Urban Industry
Latest Reviews
Fast and quick service as I received my goods the very next working day! Top notch stuff.
Source: trustpilot.com
Item arrived quickly, website was easy to use and sotcked a good range of products.
Source: trustpilot.com
nice and painless
Source: trustpilot.com
So I ordered a duffel bag from this site despite living in the U.S., as it was the only store I could find it in stock at a reasonable price. Customer service was wonderful; they answered my questions before even placing an order and shipped my item out using a very quick FedEx international service that they partially subsidize the cost of. However, when I opened the box I couldn't help but feel a slightly bummed at the fact that the product was fairly dirty in some places. It was by no means a deal breaker (or anything close) and the marks came out with some detergent and hand scrubbing, but I was not expecting any cosmetic wear from the item due to its new condition. Maybe it happened while in transit? Either way, I would only take off half a star if I could, and would definitely consider doing business here again regardless of the problem.
Source: trustpilot.com
The package arrived next day as requested, although I wasn't in at the time.
I had a lot of issues trying to get FedEx to redeliver at a suitable time, and only just managed it before the package was going to be returned to Urban Industry! Not sure if anyone else has had any issues with FedEx or not, but from my experience, I would ask you to consider changing courier. Apart from that though, I had no other problems, and won't hesitate in using Urban Industry again.
I had a lot of issues trying to get FedEx to redeliver at a suitable time, and only just managed it before the package was going to be returned to Urban Industry! Not sure if anyone else has had any issues with FedEx or not, but from my experience, I would ask you to consider changing courier. Apart from that though, I had no other problems, and won't hesitate in using Urban Industry again.
Source: trustpilot.com
trainers very good value compared to buying on the high street.
kept informed about progress of order and arrived three days after order placed.
would recommend site to others.
kept informed about progress of order and arrived three days after order placed.
would recommend site to others.
Source: trustpilot.com
Product arrived very quickly and in perfect condition! Very pleased with the service and help provided.
A great company who I will definitely be using again!!
A great company who I will definitely be using again!!
Source: trustpilot.com
Easy ordering, quick delivery, good product.
Source: trustpilot.com
Bought a pair of shoes for my boyfriend's birthday, arrived the next day free. He loves them. The website is great, showed the shoes in close up detail which was very helpful.
Thanks
Thanks
Source: trustpilot.com
Items delivered in time and good stanadard.
Source: trustpilot.com
The item arrived when expected with easy. Product was just as descibed! very please with the overal easy service!
Source: trustpilot.com
very professional and quick service. thanks very much
Source: trustpilot.com
current stocking level is obvious, easy purchase online and quick delivery. fautless.
Source: trustpilot.com
i buy from this store frequently and am never disappointed.
items arrive next day 80% of the time and are always as described with clear pictures to back them up!!!
items arrive next day 80% of the time and are always as described with clear pictures to back them up!!!
Source: trustpilot.com
The goods arrived promptly after the email confirming dispach. Goods well packaged and all as described.
Source: trustpilot.com
I order jeans and a t shirt but the jeans were not the colour i'd imagined and i didn't liek the t shirt when it arrived. The order was posted out adn arrived quickly - i sent them both back the next day and the refund was processed and credited to my account almost immediately.
Would reccomend and will use again.
Would reccomend and will use again.
Source: trustpilot.com
You were in stock, at a good price, you delivered next day, you kept me constantly informed, you didn't charge me postage. That is all exceptionally brilliant. Thank you and well done.
Source: trustpilot.com
Superb range (as ever) and swift delivery (as ever). The main shame about ordering online is that I don't get to ring up and the staff who answer whenever I have are always super-helpful.
Source: trustpilot.com
To begin with, as a customer, you're greeted with a very aesthetically pleasing website. Once you've managed to escape poking around all the finer details, it's time to reach for your plastic and make a purchase; something which is hard to avoid due to the appeal of how all the items are so well displayed on the webstore.
Beyond all the fun of searching for, and choosing a really high-end piece of clothing (something that UI definitely take pride in) you're onto the checkout process. Everyone likes to feel secure when buying online and it's clear that UI have made this one of their priorities, allowing customers to feel confident that their financial details aren't being hacked.
Once the purchasing process is complete there's an option to stay ontop of your "goods" as they ship. Communication, if required, is also an easy process and UI staff (from my experience) are more then helpful when it comes to order alterations etc.
I once had to return a couple of garments due to size issues and the mob at UI couldn't have made it any easier, and pleasant.
I could go one, but whoever is reading this review has probably reached a conclusion based on my experience. All in all, Urban Industry is a great store that I've used on numerous occasions, and will continue to do so when searching for my next clothing purchase.
Now - go and buy something!
Beyond all the fun of searching for, and choosing a really high-end piece of clothing (something that UI definitely take pride in) you're onto the checkout process. Everyone likes to feel secure when buying online and it's clear that UI have made this one of their priorities, allowing customers to feel confident that their financial details aren't being hacked.
Once the purchasing process is complete there's an option to stay ontop of your "goods" as they ship. Communication, if required, is also an easy process and UI staff (from my experience) are more then helpful when it comes to order alterations etc.
I once had to return a couple of garments due to size issues and the mob at UI couldn't have made it any easier, and pleasant.
I could go one, but whoever is reading this review has probably reached a conclusion based on my experience. All in all, Urban Industry is a great store that I've used on numerous occasions, and will continue to do so when searching for my next clothing purchase.
Now - go and buy something!
Source: trustpilot.com
transations were smooth as always and item was sent quickly with no issues or fuss
Source: trustpilot.com
The item arrived really quickly, extremely cheap postage compared to other sites. The shoes were very well boxed and arrived in excellent condition, my boyfriend will be made up!
Source: trustpilot.com
The item arrived the day after I ordered it! Item I ordered was exactly how described.
Source: trustpilot.com
Highly satisfied with the great range of products and brands.
Customer service is exceptional!
Thanks for a brilliant shopping experience.
Customer service is exceptional!
Thanks for a brilliant shopping experience.
Source: trustpilot.com
Because of a problem with the website ordering system I placed my order over the phone. The lady I spoke to was very helpful and efficient.
The package arrived 3 days later well packed. My son was thrilled.
The package arrived 3 days later well packed. My son was thrilled.
Source: trustpilot.com
Incredible website. Love the lookbooks. Very slick. Urban Industry has some damn fine collections. Always got my gear on time. No hassle.
Source: trustpilot.com
