Urban Industry

4.9/5 based on 14931 reviews
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Superb range (as ever) and swift delivery (as ever). The main shame about ordering online is that I don't get to ring up and the staff who answer whenever I have are always super-helpful.
trustpilot.com
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To begin with, as a customer, you're greeted with a very aesthetically pleasing website. Once you've managed to escape poking around all the finer details, it's time to reach for your plastic and make a purchase; something which is hard to avoid due to the appeal of how all the items are so well displayed on the webstore.

Beyond all the fun of searching for, and choosing a really high-end piece of clothing (something that UI definitely take pride in) you're onto the checkout process. Everyone likes to feel secure when buying online and it's clear that UI have made this one of their priorities, allowing customers to feel confident that their financial details aren't being hacked.

Once the purchasing process is complete there's an option to stay ontop of your "goods" as they ship. Communication, if required, is also an easy process and UI staff (from my experience) are more then helpful when it comes to order alterations etc.

I once had to return a couple of garments due to size issues and the mob at UI couldn't have made it any easier, and pleasant.

I could go one, but whoever is reading this review has probably reached a conclusion based on my experience. All in all, Urban Industry is a great store that I've used on numerous occasions, and will continue to do so when searching for my next clothing purchase.

Now - go and buy something!
trustpilot.com
Source: trustpilot.com
transations were smooth as always and item was sent quickly with no issues or fuss
trustpilot.com
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The item arrived really quickly, extremely cheap postage compared to other sites. The shoes were very well boxed and arrived in excellent condition, my boyfriend will be made up!
trustpilot.com
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The item arrived the day after I ordered it! Item I ordered was exactly how described.
trustpilot.com
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Highly satisfied with the great range of products and brands.
Customer service is exceptional!
Thanks for a brilliant shopping experience.
trustpilot.com
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Because of a problem with the website ordering system I placed my order over the phone. The lady I spoke to was very helpful and efficient.

The package arrived 3 days later well packed. My son was thrilled.
trustpilot.com
Source: trustpilot.com
Incredible website. Love the lookbooks. Very slick. Urban Industry has some damn fine collections. Always got my gear on time. No hassle.
trustpilot.com
Source: trustpilot.com
This was my first purchase and the website was easy to navigate and search for the item I wanted.

When found the purchase process was easy, safe and quick.

The item then arrived the next day and this company excels in all areas of its business

I would buy again and recommend this company to friends and family.
trustpilot.com
Source: trustpilot.com
After searching online I found the Eastpak Transfer Medium Luggage Bag ( Wednesday Lilac - M) sold through Amazon by Urbanindustry for a very good price and decided to give them a go. I am so pleased with every aspect of the tyransaction: Communication was excellent throughout with order confiirmation, shipping tracking facility and then text message plus email to let me know when the item was due to arrive. It is also a great item of course, lovely colour, fantastic quality and a 30 year guarantee! What more could you ask?
UPDATE: My Eastpak bag was damaged by airport handlers and I subsequently made a claim to Eastpak under their 30 year guarantee. I am pleased to report that Eastpak arranged a prompt repair and the bag is still going strong.
trustpilot.com
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Very good queality products..Got my Supras the next day! would use again but need to have more stock and variety! but still greatt websitee.
trustpilot.com
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I ordered from The Netherlands and received the item after two days. Much faster than I expected. Everything in good order.

In total I spend less than I would have done in my own country. So I'm a happy customer.
trustpilot.com
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The item (winter jacket) is great and its quality and style is very high. Good custom service and very fast delivery.
With love from Russia :)
trustpilot.com
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One of the best websites i've used to order something. Brilliantly laid out and very informative. Great service overall and speedy delivery, what else could you ask for.
trustpilot.com
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Fast and easy ordering, quiick delivery. Top made of good quality material, does the job as promised.
trustpilot.com
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I'm located in the Netherlands and my order still arrived in short time.
Great service, legit!
trustpilot.com
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I found them very helpful when I encountered problems using the website and the speed of delivery was very good too.
trustpilot.com
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Very good service, and quite quick delivered
trustpilot.com
Source: trustpilot.com
Excellent service.

Swift delivery, excellent quality packaging, product arrived in excellent quality. Easy shopping and correspondence and tracking system through email and excellent mail order procedure. Excellent range of labels, clothing items and accessories with a clear and fresh website aesthetic, well stocked (would be cool to see a few more XXL products when available?). Many Thanks. Much Appreciated. Would definitely use again and would also recommend to others who like cutting edge styles and clothing.... Urban Industry delivers quality on all fronts.....
trustpilot.com
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Where I order a product and it arrives within two days in perfect condition I cannot ask for any more.
trustpilot.com
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Very fast shipping and excellent product.
trustpilot.com
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Well stocked store with the latest styles. Average pricing, but better service than most. Fully automated e-mail service let's you know exactly what's going on with your order. Will be purchasing again and very happy with the service.
trustpilot.com
Source: trustpilot.com
It could not be better, i will repeat.
trustpilot.com
Source: trustpilot.com
I was a new user to the Urban Industry website. I experienced a few teething problems whist placing my order and ended up phoning it through. Staff were very pleasant, helpful and apologetic with regards to the problems experienced. Excellent delivery service received.
Many thanks.
trustpilot.com
Source: trustpilot.com
smothe prosess dilivery as requested on time many thanks reasonable charges
trustpilot.com
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