The Grand Hotel Eastbourne
Latest Reviews
This was our second visit to the Grand. What an outstanding visit and experience we had over the weekend. On arrival we had a room upgrade which was a lovely surprise!
Booking in was really easy and front desk and door customer service was excellent – thank you!
The room had lovely views of the sea front which was stunning this time of the year.
Room was well appointed with tea and coffee, comfortable bed and a call to make sure all was well from customer relations.
We ate dinner in the Mirabelle – what a lovey place to eat. Intimate enough for a quiet meal of exceptional quality. My compliments to the chef and waiting team.
The hotel was busy during our stay, but the service did not falter. With evening drinks in the bar, a lovely end to a lovely evening.
My thanks to the management team and staff for making our stay so special.
Booking in was really easy and front desk and door customer service was excellent – thank you!
The room had lovely views of the sea front which was stunning this time of the year.
Room was well appointed with tea and coffee, comfortable bed and a call to make sure all was well from customer relations.
We ate dinner in the Mirabelle – what a lovey place to eat. Intimate enough for a quiet meal of exceptional quality. My compliments to the chef and waiting team.
The hotel was busy during our stay, but the service did not falter. With evening drinks in the bar, a lovely end to a lovely evening.
My thanks to the management team and staff for making our stay so special.
Source: tripadvisor.co.uk
Excellent weekend as usual. Many thanks for the vegetarian meals.However, a few niggles:1. The blinds in our room (16) didn't work properly, even after we reported it2. You really must provide an alternative for wheelchair users to the stairs going up to the Compton Room. Currently they have to be lifted up and down (causing a blockage for other people).
Source: tripadvisor.co.uk
very good arrangements carried out well by staff. Food was excellent and 1st class list of malt whiskiesAs usual with the Grand Hotel time passes too quickly The music was really superb. Unfortunately the main event could only be reached by climbing steps. Some disabled persons had great difficulty in climbing the stairs as no members of staff were immediately available
Source: tripadvisor.co.uk
The staff were well-trained, friendly and attentive. The rooms, both public and bedrooms were spotlessly clean. Staff visited bedroom several times a day to wash teacups, turn down bed etc. Food good and expertly served.
Source: tripadvisor.co.uk
A weekend of excellent music from the superb London Mozart Players at a top class hotel, with wonderful staff providing great service and marvellous food. The cakes at afternoon tea on the Saturday looked almost too nice to eat, featuring fresh violas, delicately cut fruits, little chocolate curls and beautifully piped icing as toppings. The diet will have to start now we're back home!
Source: tripadvisor.co.uk
we took my parents down for s weekend break. two suites both perfectly suited. we had 309 which has a 4 poster and a fantastic sea view sitting room. both large. my parents suite had a smaller sitting room but two separate bedrooms with large beds. as ever the staff were friendly and welcoming and helpful.
we had dinner at the Mirabelle (sp?) the tasting menu and wines to accompany were excellent. Drinks before dinner in the reception room and drinks after dinner with dancing.
breakfast was in the main dining room - an excellent buffet. we had afternoon creme tea on Sunday which was excellent although the staff in this case were a little chaotic.
the only slight downside were the private events ( a dinner dance and wedding reception on alternate evenings) which resulted in the main restaurant being shut and the bar and hall reception being closed.
we had dinner at the Mirabelle (sp?) the tasting menu and wines to accompany were excellent. Drinks before dinner in the reception room and drinks after dinner with dancing.
breakfast was in the main dining room - an excellent buffet. we had afternoon creme tea on Sunday which was excellent although the staff in this case were a little chaotic.
the only slight downside were the private events ( a dinner dance and wedding reception on alternate evenings) which resulted in the main restaurant being shut and the bar and hall reception being closed.
Source: tripadvisor.co.uk
Wonderful quick visit for one night where we could reuperate after long busy journey, as usual the hotel had great food, staff and location. The food on the evening and breakast was great and staff were attentive and all provided great service.
Source: tripadvisor.co.uk
I visit once or twice a year. Always a friendly professional greeting.I stay for 2 nights and always feel better after my mini break .Very courteous staff.A real tonic and am ,made to feel very comftable on my own
Source: tripadvisor.co.uk
A truly 5 star hotel that llives up to the name GRAND....the building,the position...an oasis of calm in a troubled World.The staff are pleasant and highly efficient in every department. We wanted for nothing and celebrated a dear friends birthday cocooned from the cold outside.Lovely experience .Thankyou....
Source: tripadvisor.co.uk
After such a long journey, it was really refreshing to be greeted by staff who appeared to really enjoy there job. The employees added to the experience of this delightful break. The edifice was so opulent, it really took my breath away with its Grandeur.
Source: tripadvisor.co.uk
From the moment we arrived we were made to feel welcome as well as special. The hotel is timeless you could take a picture in black and white and you would be taken back in time. A good mix of historical atmosphere and modern day. Food in restaurant fabulous staff all very professional.
Source: tripadvisor.co.uk
My husband and I have stayed at The Grand Hotel many times over the years - for New Year parties and birthday celebrations and our well behaved poodle has always been welcomed with open arms. We always have an excellent time and begin to relax the moment we arrive. This occasion, for my husband's birthday, we were especially delighted with our reburbished room and The Mirabelle Restaurant.
Source: tripadvisor.co.uk
Excellent service throughout the hotel, comfortable rooms, delicious food and close to the beach and sea. Eastbourne town within walking distance or stroll along the promenade to the pier.Nearby Beachy Head accessible by car within 10 minutes with pub restaurant and amenities available.
Source: tripadvisor.co.uk
Excellent stay ,,staff very helpful and polite Stay again and would recommend without question The Wi-fi was however very poor ..bedroom very well finished and most comfortable bed and quality linen ..could have done with an extra pillow in the room
Source: tripadvisor.co.uk
Fantastic weekend here. Service is outstanding, especially Pedro in the restaurant with his sidekick with the magnetic glasses (can’t remember name) and bar staff. Pool area very small and too full to enjoy and car park very small so recommending booking otherwise u will need to risk seafront parking. Bed small for our liking as we are used to a super king but this is personal preference I guess. Had the best time and can’t wait to go back.
Source: tripadvisor.co.uk
I have stayed here many years ago .Most of the good qualities of this hotel have matured with age.The doorman found a parking place in what seemed a full car park. Excellent!Front desk staff were helpful and courteous. My room was fine and the bed was of a good standard. The TV was on the small side, the WIFI patchy at best and some radio contraption by the bed impossible to figure out. The hotel was an imposing Fireplace at the end of the entrance. Public rooms are grand and not yet faded. The gum, pool and spa facilities are ok but in need of an update.The hotel food in the restaurants and lounge areas was good and reasonable priced for a 5 star hotel. A walk up Beachy Head is tough but worth the effort.
Source: tripadvisor.co.uk
The Grand Hotel Eastbourne is the perfect title for this most amazing establishment. From the moment you arrive you are greeted by professional friendly staff starting with the doorman to reception staff and the wonderful and warm Barbara the customer relations lady. Nothing is to much trouble, the restaurant food is a tastebuds treat . The domestic staff uniform is vintage and very in keeping with the ethos of the hotel.The building is very well maintained and all areas are spotless decorated with beautiful flower arrangements. The staff team are very friendly and all possess a smiley face.would most definitely recommend this truly fantastic haven of wonderful sophistication and comfort.
Source: tripadvisor.co.uk
Great service, stunning building (although due for a public area refurbishment as the 80's style decor is particularly dated - the bar soft sofas have had it).
However, drink prices are (still) outrageous - not just expensive, but take-out-a-mortgage steep.
The 5 star rating is being used to prop up such a disparity in location versus price point premium.
However, drink prices are (still) outrageous - not just expensive, but take-out-a-mortgage steep.
The 5 star rating is being used to prop up such a disparity in location versus price point premium.
Source: tripadvisor.co.uk
Absolutely first class five star hotel with brilliant staff to match. This has to be one of the best five star hotels in the UK. It’s a palace! The staff are fabulous and obviously love their jobs. Would recommend to anyone seeking something special without breaking the bank!
Source: tripadvisor.co.uk
the hotel is full of old world charm you feel you are in a more elegant and sophisticated
era .it is a beautiful hotel that is staffed by the most conscientious attentive helpful friendly staff i cannot recommend this hotel enough
era .it is a beautiful hotel that is staffed by the most conscientious attentive helpful friendly staff i cannot recommend this hotel enough
Source: tripadvisor.co.uk
I took my partner and two friends to this hotel based off the recommendation from my parents. We were advised it wouldn't let us down and how true. A majestic hotel and flawless experience. With professional yet warm and friendly staff. Will return soon.
Source: tripadvisor.co.uk
A short business stay but very pleasant experience with lovely room, friendly staff and nice breakfast. It is in a splendid location and is very grand, which is impressive. Pity we did not have longer to enjoy the spa, the hotel and the town.
Source: tripadvisor.co.uk
My wife and I recently visited for a two-day break at this lovely Hotel, and were treated like Royalty. From the friendly Concierge staff upon arrival, to the check-in process, to the Lounge and Restaurant staff, we were made to feel most welcome
Our room was spacious, comfortable and clean, and the quality of the food both in the Restaurant and in the Lounge were excellent
Can't wait to return to this beautiful Hotel
Our room was spacious, comfortable and clean, and the quality of the food both in the Restaurant and in the Lounge were excellent
Can't wait to return to this beautiful Hotel
Source: tripadvisor.co.uk
I stayed here on 20th to 21st Jan 2019 with my best friend. We had a night away from the kids, with beauty treatments and an afternoon tea.
The service was impeccable from the moment we walked up to the hotel. All the staff were friendly, polite and had no issue with any request.
The beauty treatments were great; a manicure and an express facial. Specifically, the facial was incredibly relaxing and my skin felt great afterwards.
The afternoon tea was very nice and very filling. Make sure you don't have a big breakfast if you have this booked!
We booked room service during our stay - an meal and some Prosecco. Again this was very nice.
The room was large and comfortable. It was a little on the warm side but the rooms have a tower fan so wasn't an issue. Coffee and tea are provided, along with towels, dressing gowns and slippers. The bed mattresses and pillows are soft, so if you prefer of need a hard mattress then take this into consideration.
All in all, the visit was fantastic and I can't fault the hotel at all.
The service was impeccable from the moment we walked up to the hotel. All the staff were friendly, polite and had no issue with any request.
The beauty treatments were great; a manicure and an express facial. Specifically, the facial was incredibly relaxing and my skin felt great afterwards.
The afternoon tea was very nice and very filling. Make sure you don't have a big breakfast if you have this booked!
We booked room service during our stay - an meal and some Prosecco. Again this was very nice.
The room was large and comfortable. It was a little on the warm side but the rooms have a tower fan so wasn't an issue. Coffee and tea are provided, along with towels, dressing gowns and slippers. The bed mattresses and pillows are soft, so if you prefer of need a hard mattress then take this into consideration.
All in all, the visit was fantastic and I can't fault the hotel at all.
Source: tripadvisor.co.uk
If you're looking for immaculate service where attentiveness of staff and traditional good old courtesy, you will find it here in The Grand Hotel Eastbourne. Its the little things that they do when you're a guest that makes you almost completely forget that such wonderful service and hospitality still do exist. Yes, this place is it. Its utmost comfort when you're staying here.
Source: tripadvisor.co.uk
