The Grand Hotel Eastbourne
Latest Reviews
I was greeted by very kind staff and I was made totally welcome. I was celebrating my 80th birthday and the management even sent me a birthday card on behalf of the staff. I was asked regularly if I wanted tea or coffee although there were also facilities in the room. My evening was pleasant spending some quality time next to the open fire with my children and grandchildren who were also made welcome as my guests. Breakfast was rich and very good quality with an extended menu for Gourmets.
Source: expedia.co.uk
Comfortable hotel. Friendly, helpful staff. Wide choice of food. Flat walk into town. Eastbourne has alot a facilities so loads of things you can do during the day and evening. Reasonable 'bus service
Source: tripadvisor.co.uk
The Grand Hotel is beautiful and the service is excellent. It is also well placed to be able to walk to all the places we wanted to see. Some of the guest rooms may need a little up-dating work but the building is the most beautiful ever! We enjoyed a lovely relaxing time in the spa too. Thank you.
Source: tripadvisor.co.uk
The hotel was lovely and the Mirrabella restaurant was fantastic Sadly our bed was far too soft. Should have been a double but it was two singles pushed together which was not good. As someone with severe back problems it made for an uncomfortable stay. Service at breakfast was disappointing as our tea and coffee was forgotten although they did apologise.
Room was fabulous especially the shower. The disappointment will not stop us going again though
Room was fabulous especially the shower. The disappointment will not stop us going again though
Source: expedia.co.uk
Unlike last 2 reviews we had a delicious tea £22 for 4 scones extra jam and clotted cream on request plus teas for 2. But what a delightful retreat the Grand continues to be, & with extraordinarily polite and helpful staff. And I should know, coming here now for 63 years!
Source: tripadvisor.co.uk
The Grand is an hotel run on the old fashioned standards of courtesy and civility. It is one of our favourites. The staff are very friendly and efficient, service is first class and the whole demeanour of tge hotel is positive.
Source: tripadvisor.co.uk
Third visit to the hotel. Love it here. Friendly, helpful staff, relaxing atmosphere while still maintaining that gorgeous luxury feel. Feel pampered and looked after the moment you pull up outside. My daughter and myself come here for a respite night away from caring for my son. Gives us the much needed mother/daughter quality time. We step inside the hotel and don't leave. We make full use of spa facilities, have lunch and then much later, afternoon tea, which you can have as late as 6pm. The rooms are equipped with everything you need from toiletries to coffee. Have never had a disturbed night (always request a quiet part). Plenty of room to sit and have room service if required with comfy arm chairs. Comfy beds. Breakfast is set in a charming setting with plenty of room. Very good choice of continental or the full English. Non rushed atmosphere. Never been during a school holiday, always go term time as I need the peace and quiet.
Source: tripadvisor.co.uk
Great service apart from the reception where knowledge and understanding is desired . Staff very pleasant specially in the restaurant and concierge. Great location and lovely sea views from some of the rooms .
Source: tripadvisor.co.uk
I have stayed at The Grand on several occasions and always look forward to the next time. The hotel has a unique blend of modern facilities within a framework that harks back to the glory days of the hotel industry. The Staff have that magic quality of unobtrusive attentivness. And finally, how many other hotels retain a Palm Court Orchestra? I will be back!
Source: tripadvisor.co.uk
Elite Hotels are all fantastic. The Grand and Luton Hoo are the best. We have been coming here for 18 years and are always well looked after. Little touches, the concierge greeting you by name and parking the car on arrival, reserved parking places and whisking the luggage to the room (we had a seaview suite with balcony), to the fantastic breakfast, everything exactly as it should be!
Source: expedia.co.uk
We enjoyed our two night break at The Grand. Dinner was excellent, as was breakfast. Our room for the stay (333) was very comfortable. A couple of minor faults were evident. A bedroom net curtain was hanging loose from its rail, with a hole evident. The bathroom hand basin was cracked.
Source: tripadvisor.co.uk
The Grand hotel is a wonder in style and elegance. We had a sea-view room, the breakfast was one of the best I've eaten. Sadly I thought the Mirabelle was not quite what it was. The service and atmosphere was as fine as evey but the food lacked the usual richness of taste and was a little bit too clever.
Source: tripadvisor.co.uk
Short break sponsored by Daily Telegraph came well up to expectations from time of friendly and helpful reservations team booking - Joanna- through to our arrival. Throughout our stay we experienced first class service from knowledgeable and professional staff in all areas of the hotel.
Source: tripadvisor.co.uk
From the moment you arrive at this fine Grand Hotel, you are entering into a different era.... one of the last true British style hotels, where nothing is too much trouble. You are made to feel as if you are part of the family. Would highly recommend.
Source: tripadvisor.co.uk
Generally excellent service - always exceptionally polite, if a little hit and miss on taking down orders/requests.
Stunning architecture and well-maintained, and in my experience the most lavish coastal hotel in the UK - I wouldn't want to stay anywhere else in Eastbourne now.
Great spa (although steam room disappointingly out of action) and ample parking with very attentive door and concierge teams.
Meal and drink prices and room service and in-room tray orders are all excessive no matter what your budget point - I've stayed in 5* establishments worldwide and still noticed the pricing to be high.
Breakfast selection if taken in the Garden Restaurant was superb.
Stunning architecture and well-maintained, and in my experience the most lavish coastal hotel in the UK - I wouldn't want to stay anywhere else in Eastbourne now.
Great spa (although steam room disappointingly out of action) and ample parking with very attentive door and concierge teams.
Meal and drink prices and room service and in-room tray orders are all excessive no matter what your budget point - I've stayed in 5* establishments worldwide and still noticed the pricing to be high.
Breakfast selection if taken in the Garden Restaurant was superb.
Source: tripadvisor.co.uk
We had a lovely overnight stay with dinner and breakfast as a weekend treat. The staff were all very polite and helpful and our room overlooking the seafront was clean, well appointed and spacious. The hotel is elegant and well kept throughout. Our stay was expensive but overall was worth the extra for the service provided.
Source: tripadvisor.co.uk
Staff excellent, Hotel excellent, Food in both Restaurants fantastic.
Thank you to everyone for making our weekend special .
this was our first visit it will not be our last
We are looking forward to another visit in the New Year
Thank you to everyone for making our weekend special .
this was our first visit it will not be our last
We are looking forward to another visit in the New Year
Source: tripadvisor.co.uk
Great experience but the hotel is a bit old.
The room are clean and were refitted many years ago. The bedroom was quite big. The bathroom is clean.
The spa and swimming pool are old and not super clean. Changing rooms are really old.
Service is great and breakfast is amazing. We had a diner and the service was great. The food is quite good, the champagne was great and the atmosphere with the piano was really amazing.
The afternoon tea was also a great experience close to the fireplace.
Great service. If you are looking for a nice experience week end jumping back in history and enjoying a great service you will love it. If you are looking for modern palace type it won't be for you.
The room are clean and were refitted many years ago. The bedroom was quite big. The bathroom is clean.
The spa and swimming pool are old and not super clean. Changing rooms are really old.
Service is great and breakfast is amazing. We had a diner and the service was great. The food is quite good, the champagne was great and the atmosphere with the piano was really amazing.
The afternoon tea was also a great experience close to the fireplace.
Great service. If you are looking for a nice experience week end jumping back in history and enjoying a great service you will love it. If you are looking for modern palace type it won't be for you.
Source: tripadvisor.co.uk
Enjoyed every aspect of our experience staying in the hotel including service and standard of everything. The food in both restaurants was of the highest quality including the prepared breakfast and the choice on the buffet.
Source: tripadvisor.co.uk
We had a wonderful stay for a family celebration weekend. The staff were exceptional, always very attentive and caring. This hotel just adds that little bit extra in all aspects and the location is beautiful
Source: tripadvisor.co.uk
This was a really good choice of hotel to stay in Eastbourne with a very good seafront location. It is a pity that I was on a short business trip as I would very much have liked to make the most of the facilities and enjoy the 'grand' ambience at my leisure.The hotel really takes you back in time to the days of splendor! I will certainly be staying again... with the family next time!
Source: tripadvisor.co.uk
This was probably the best experience I’ve ever had with any hotel in my whole life, from the moment we arrived it was relaxing, charming and magic, I don’t think I’ve ever felt so relaxed and revitalised after staying in a hotel, the grand has it all, We would recommend to anyone. Thank you for making my girlfriends birthday so special.
Source: tripadvisor.co.uk
This was a treat for my dad's 70th and myself, husband, 18month old daughter and my dad had the most lovely time here from the moment we stepped through the doors. All the staff are exceptional and extremely helpful and attentive. Food, Rooms, Ambience and play area are all fantastic. We will be returning and I am already looking forward to that.
Source: tripadvisor.co.uk
Welcoming, courteous, non pretentious staff. Upgraded to an executive room that was spacious and tastefully decorated. Dinner in the Garden Restaurant was very good. Breakfast buffet consisted of a good variety of the usual items. However, 2 G&T's at £20 was on the expensive side
Source: tripadvisor.co.uk
If you need anything just ask and it will be done for you if humanly possible.
Someone who stayed at The Grand in the 1960's told us that an elderly gentleman guest had a horse brought to the hotel each day which he rode along the beach and which was later collected from the front of the hotel. How lovely !
Someone who stayed at The Grand in the 1960's told us that an elderly gentleman guest had a horse brought to the hotel each day which he rode along the beach and which was later collected from the front of the hotel. How lovely !
Source: tripadvisor.co.uk
