The Grand Hotel Eastbourne
Latest Reviews
Generally excellent service - always exceptionally polite, if a little hit and miss on taking down orders/requests.
Stunning architecture and well-maintained, and in my experience the most lavish coastal hotel in the UK - I wouldn't want to stay anywhere else in Eastbourne now.
Great spa (although steam room disappointingly out of action) and ample parking with very attentive door and concierge teams.
Meal and drink prices and room service and in-room tray orders are all excessive no matter what your budget point - I've stayed in 5* establishments worldwide and still noticed the pricing to be high.
Breakfast selection if taken in the Garden Restaurant was superb.
Stunning architecture and well-maintained, and in my experience the most lavish coastal hotel in the UK - I wouldn't want to stay anywhere else in Eastbourne now.
Great spa (although steam room disappointingly out of action) and ample parking with very attentive door and concierge teams.
Meal and drink prices and room service and in-room tray orders are all excessive no matter what your budget point - I've stayed in 5* establishments worldwide and still noticed the pricing to be high.
Breakfast selection if taken in the Garden Restaurant was superb.
Source: tripadvisor.co.uk
We had a lovely overnight stay with dinner and breakfast as a weekend treat. The staff were all very polite and helpful and our room overlooking the seafront was clean, well appointed and spacious. The hotel is elegant and well kept throughout. Our stay was expensive but overall was worth the extra for the service provided.
Source: tripadvisor.co.uk
Staff excellent, Hotel excellent, Food in both Restaurants fantastic.
Thank you to everyone for making our weekend special .
this was our first visit it will not be our last
We are looking forward to another visit in the New Year
Thank you to everyone for making our weekend special .
this was our first visit it will not be our last
We are looking forward to another visit in the New Year
Source: tripadvisor.co.uk
Great experience but the hotel is a bit old.
The room are clean and were refitted many years ago. The bedroom was quite big. The bathroom is clean.
The spa and swimming pool are old and not super clean. Changing rooms are really old.
Service is great and breakfast is amazing. We had a diner and the service was great. The food is quite good, the champagne was great and the atmosphere with the piano was really amazing.
The afternoon tea was also a great experience close to the fireplace.
Great service. If you are looking for a nice experience week end jumping back in history and enjoying a great service you will love it. If you are looking for modern palace type it won't be for you.
The room are clean and were refitted many years ago. The bedroom was quite big. The bathroom is clean.
The spa and swimming pool are old and not super clean. Changing rooms are really old.
Service is great and breakfast is amazing. We had a diner and the service was great. The food is quite good, the champagne was great and the atmosphere with the piano was really amazing.
The afternoon tea was also a great experience close to the fireplace.
Great service. If you are looking for a nice experience week end jumping back in history and enjoying a great service you will love it. If you are looking for modern palace type it won't be for you.
Source: tripadvisor.co.uk
Enjoyed every aspect of our experience staying in the hotel including service and standard of everything. The food in both restaurants was of the highest quality including the prepared breakfast and the choice on the buffet.
Source: tripadvisor.co.uk
We had a wonderful stay for a family celebration weekend. The staff were exceptional, always very attentive and caring. This hotel just adds that little bit extra in all aspects and the location is beautiful
Source: tripadvisor.co.uk
This was a really good choice of hotel to stay in Eastbourne with a very good seafront location. It is a pity that I was on a short business trip as I would very much have liked to make the most of the facilities and enjoy the 'grand' ambience at my leisure.The hotel really takes you back in time to the days of splendor! I will certainly be staying again... with the family next time!
Source: tripadvisor.co.uk
This was probably the best experience I’ve ever had with any hotel in my whole life, from the moment we arrived it was relaxing, charming and magic, I don’t think I’ve ever felt so relaxed and revitalised after staying in a hotel, the grand has it all, We would recommend to anyone. Thank you for making my girlfriends birthday so special.
Source: tripadvisor.co.uk
This was a treat for my dad's 70th and myself, husband, 18month old daughter and my dad had the most lovely time here from the moment we stepped through the doors. All the staff are exceptional and extremely helpful and attentive. Food, Rooms, Ambience and play area are all fantastic. We will be returning and I am already looking forward to that.
Source: tripadvisor.co.uk
Welcoming, courteous, non pretentious staff. Upgraded to an executive room that was spacious and tastefully decorated. Dinner in the Garden Restaurant was very good. Breakfast buffet consisted of a good variety of the usual items. However, 2 G&T's at £20 was on the expensive side
Source: tripadvisor.co.uk
If you need anything just ask and it will be done for you if humanly possible.
Someone who stayed at The Grand in the 1960's told us that an elderly gentleman guest had a horse brought to the hotel each day which he rode along the beach and which was later collected from the front of the hotel. How lovely !
Someone who stayed at The Grand in the 1960's told us that an elderly gentleman guest had a horse brought to the hotel each day which he rode along the beach and which was later collected from the front of the hotel. How lovely !
Source: tripadvisor.co.uk
Stayed at The Grand Eastbourne, for the weekend. I arrived at about 9:00pm just when the dancing that they have on Friday's and Saturday’s was starting. As I had arrived so late I had sandwiches in the bar which were delicious. I found all the staff to be efficient and helpful. Special mention should be made for Emily in the bar who remembered my name and what I like to drink even though I had not been back for months. I have put this in other reviews, but as it is still relevant I will repeat, message to management, look after her she is good. Talking of the staff all the staff there are brilliant when I say that I am including all the staff that we do not see without which the Hotel would not run so smoothly.
The room I had was nice and spacious and there is a nespresso machine in the room as well as a normal kettle.
The reception at the Hotel is open 24/7 so there is not a problem about paying if you have to leave the hotel really early like I always have to do.
The Hotel has managed to keep up the high standards that it has kept for years.
I will definitely be back to the Grand Eastbourne again soon.
The room I had was nice and spacious and there is a nespresso machine in the room as well as a normal kettle.
The reception at the Hotel is open 24/7 so there is not a problem about paying if you have to leave the hotel really early like I always have to do.
The Hotel has managed to keep up the high standards that it has kept for years.
I will definitely be back to the Grand Eastbourne again soon.
Source: tripadvisor.co.uk
A perfect hotel to spend a relaxing break. Everything about it is beautiful and the staff are wonderful. The quality of the food is superb and nothing is too much trouble. The surroundings are so beautiful and it oozes class. Close to the center of Eastbourne and a the stunning seafront is just across the road. Looking forward to returning next year.
Source: tripadvisor.co.uk
A very comfortable and luxurious two days. Excellent herbal teas in the bedrooms, very good room service. All the staff very helpful, polite and attentive. Very relaxing indoor pool.
Only small niggle was very dim bedside lights.
Only small niggle was very dim bedside lights.
Source: tripadvisor.co.uk
It was truly a memorable experience one that will be looking to do again again.
Started from being greeted at the entrance by door man who was polite and helpful. Matter a fact all staff were help and p9lite, always ant to make a every experience a memorable one. We had afternoon tea in one of several lounges. It was the very best that we have ever had. The room was lovely very clean and tidy. We certainly will be back.
Started from being greeted at the entrance by door man who was polite and helpful. Matter a fact all staff were help and p9lite, always ant to make a every experience a memorable one. We had afternoon tea in one of several lounges. It was the very best that we have ever had. The room was lovely very clean and tidy. We certainly will be back.
Source: tripadvisor.co.uk
Matching up to the “Palace by the Sea” the service by staff was friendly and efficient and our dinner at the Mirabelle Restaurant was really excellent and we met the new Chef Stephanie who was really interested to learn of our appreciation of her cuisine. I was wary of the Venison with dark chocolate sauce but it was fantastic as not sweet at all
Source: tripadvisor.co.uk
My family and I all love the grand. We often sit in the reception with a drink and a snack. And love going for birthdays. Had a lovely stay with my daughter for her 18th birthday. We had an upgrade to a lovely room. And someone brought up a DVD player and some classic DVDs which we really enjoyed.
Source: tripadvisor.co.uk
With cash in hand you can stay at the Grand where nothing is bland, bar the beach...It has no sand!
You can stroll the prom with much aplomb or sit in the corner like Little Jack Horner, a famous Eastbourner?
You can stroll the prom with much aplomb or sit in the corner like Little Jack Horner, a famous Eastbourner?
Source: tripadvisor.co.uk
very pleasant stay,excepting for the view outside my window. Hotel staff, very helpful. The Hotel was very comfortable. I have recommended the hotel to my friends and family.
I will be visiting Eastbourne next year,when I visit property in Bexhill-on-sea.
I will be visiting Eastbourne next year,when I visit property in Bexhill-on-sea.
Source: tripadvisor.co.uk
The menu was not only duplicated, but triplicated most of the time, with perhaps one main course only altered. As we stayed for seven nights this was very noticeable and we think perhaps that the menu could be more varied.
Source: tripadvisor.co.uk
Having experienced a most enjoyable stay with our parents in August my wife and I decided to return by ourselves in September. From the moment we drove up to the entrance we received friendly and cheerful service. All the staff went out of their way to be of assistance and indeed it is the welcoming ambiance of the hotel that is so striking. In addition, the Mirabelle and Garden restaurants offered excellent meals in a very relaxing environment. Our room (300) had excellent views across the water and was well equipped and most comfortably furnished. We would also recommend the Indian head massage! The hotel is ideally situated to provide guests with easy access to the delights of Eastbourne, one of which we consider to be the quirky but excellent Curzon cinema and another is the fish and chip shop at the entrance to the pier. We enjoyed the bandstand when we came in August but it was closed on our return. As the tides did not permit us to have the intended visit to the rock pools we have a reason for yet another visit. Many thanks to all the staff.
Source: tripadvisor.co.uk
Everything about this hotel was excellent, clean comfortable spacious room and excellent food. We had booked a spa break and had a massage which was very relaxing. Service was attentive but not intrusive
Source: tripadvisor.co.uk
I decided to treat my wife to two days in Eastbourne and where better to stay than the Grand Hotel
From the moment we arrived we could not have been treated better and they even knew it was kathy's birthday on Sunday
I cannot praise enough the staff and quality of the food etc - they have yet again raised the bar
looking forward to our next visit
From the moment we arrived we could not have been treated better and they even knew it was kathy's birthday on Sunday
I cannot praise enough the staff and quality of the food etc - they have yet again raised the bar
looking forward to our next visit
Source: tripadvisor.co.uk
Great old English hotel. People who work there are so nice, kind and helpful - I have nothing but praise for them. Some of the poshest hotels could learn a thing or two from you! Oh, and the food was delicious! To sum up, we really enjoyed our stay there! Thank you!
Source: tripadvisor.co.uk
From the moment you arrive to the time you leave you will be treated as a VIP. Every member of staff is there to attend to your every need. It was like been transported back in time with shoe polishing and Turn down service, all these little luxuries really make a difference.
Source: tripadvisor.co.uk
