The Grand Hotel Eastbourne
Latest Reviews
Amazing staff and very grand setting.made a great night away.are cheaper room wasn’t quite 5 star.but the service from staff and the hotel itself was.the ballroom dancing was great to watch.had a very nice walk along the beach aswell
Source: tripadvisor.co.uk
The customer service was first class, the food of a high standard and environment comfortable and welcoming.
Source: expedia.co.uk
Third visit to this hotel in the last year. Staff are always helpful and courteous. Rooms with town view can sometimes be a bit compact and dark but are always clean and comfortable. Good location on the seafront within walking distance of theatres and the centre of town.
Source: tripadvisor.co.uk
Five of us went for a one night spa break for my 50th birthday and had a wonderful time. Nothing was too much trouble for any of the staff, the food was outstanding and the Spa and treatments we had were amazing. We will definately return!
Source: tripadvisor.co.uk
We did the Telegraph offer for two days this week to celebrate our wedding anniversary. It was a great treat. The surroundings are wonderful and the staff could not be more friendly. The food was excellent. Maybe our room was a little tired looking? The spa facilities were brilliant and much used, especially after a 4 hour walk to Beachy Head and back! Thanks. We will return.
Source: tripadvisor.co.uk
Third stay at this hotel in the last year. Courteous, helpful and efficient staff. Good location on the seafront within walking distance of the main theatres and town centre. Some rooms can be a bit cramped but are always clean and comfortable with good facilities. Will return.
Source: expedia.co.uk
Y husband and I stayed for 3 nights. Had a fantastic time in this wonderful hotel. Very opulent. Room was beautiful has everything we needed. Even the concierge, we think his name is David, had a jug of cold milk sent up to our room in its own fridge. Would definitely stay again
Source: expedia.co.uk
We took the offer from the telegraph which suggested good location and very good standard and we were not disappointed. We hope to receive future offers direct from the hotel and will take advantage when this happens.
Source: tripadvisor.co.uk
A fantastic place to stay. Come here once a year, and have never been disappointed. Staff all very helpful and friendly. I visit Eastbourne for the marathon and staying here is great way to recover afterwards.
Source: tripadvisor.co.uk
Just back from a most enjoyable mid-week break at this excellent hotel. Superb service - it is clear that the staff are very well-trained and that they want guests to enjoy the experience of a good old-fashioned style of hotel. This is not to say that the hotel lacks modern amenities but simply that old-school manners do not go amiss. Good food, an unexpected room upgrade and a great location (to say nothing of surprisingly good weather) made this a memorable trip.
Source: tripadvisor.co.uk
The hotel was fantastic with brilliant staff who could not do enough for us. From the Concierge to the Restaurant, Room Service and Cocktail Bar, staff were brilliant and made it a very special weekend. Pure Luxury, along with my wife and I we had our daughter (24) and my wife's mother (87) with us and everybody had a thoroughly good time. The hotel situation was perfect to walk along the promenade. We will certainly visit again in the near future.
Source: expedia.co.uk
They know how to take care of you. From start to finish they know how to treat you. Old fashioned manners and the staff have respect for their job and their clientele. Made to feel part of the family.
Source: tripadvisor.co.uk
A pleasant stay in relaxing surroundings. The sea view room on third floor gave a superb view of sea.
The room was spacious and well equipped and the bed was comfatable. Best to turn off the rads and leave window open at night, otherwise you may suffer from heat stroke in the morning. Plenty of hot water for bath or shower although for shower will take some adjusting. Service in restaurant could of been better, had to wait long time for wine and had to request water. Could do with more staff in Garden Restaurant. Regarding the spa facilities, not told when booking that steam room was broken and outdoor pool closed after October 29th. When outdoor pool is open temperature is a respectable 29C. All in all a good stay, warm weather and sun made a difference. Would go back again for fourth time, but would check about what's available in spa area first.
The room was spacious and well equipped and the bed was comfatable. Best to turn off the rads and leave window open at night, otherwise you may suffer from heat stroke in the morning. Plenty of hot water for bath or shower although for shower will take some adjusting. Service in restaurant could of been better, had to wait long time for wine and had to request water. Could do with more staff in Garden Restaurant. Regarding the spa facilities, not told when booking that steam room was broken and outdoor pool closed after October 29th. When outdoor pool is open temperature is a respectable 29C. All in all a good stay, warm weather and sun made a difference. Would go back again for fourth time, but would check about what's available in spa area first.
Source: tripadvisor.co.uk
Great welcome to England
Impressive location
VERY nice and friendly service
Excellent breakfast but expensive dinner
Accommodation of five was possible in our suite
Hotel to be recommended incl very good
Impressive location
VERY nice and friendly service
Excellent breakfast but expensive dinner
Accommodation of five was possible in our suite
Hotel to be recommended incl very good
Source: tripadvisor.co.uk
Excellent quality hotel in good location, we walked for 10 miles over Beechy Head. I had stayed at the Grand before, my wife hadn't. I knew she would enjoy the experience and she did. I earned a few "brownie" points!
Source: tripadvisor.co.uk
It could not have been a more pleasant stay.The room was clean and full of character.The orchestra in the Palm court was a pleasant reminder of a more leasured period.The restaurant was good at both breakfast and dinner.Considering the size of the room it was not overpriced.
Source: tripadvisor.co.uk
A beautiful, traditional hotel with exceptional service all round. We dined in the Mirabelle restaurant and it was fine dining with excellent service and delicious food. The hotel itself is immaculate and our room was clean, very comfortable and included a pod coffee machine which I thought was a nice touch. There was a small live dancing band in the evening until midnight which made for a very nice evening as we had a dance or two for our wedding anniversary. Many thanks to all the staff throughout this beautiful 5 star hotel.
Source: tripadvisor.co.uk
Yet another very enjoyable stay at the Grand Eastbourne. The staff cannot do enough for you and the room was very comfortable for Parents and Children. The hotel has a real charm to it and we will definitely be staying again at some point in the future.
Source: tripadvisor.co.uk
I booked this hotel as a surprise for my wife to celebrate our wedding anniversary, on arrival the concierge was out to take our bags and park our car,on booking in we had been upgraded to a suite which was very nice .
When we got to our suite and our bags and clothes hung up for us and everything explained about the hotel my wife noticed the 12 red roses I had arranged to have in our room( beautiful stunning roses I could not have been more pleased ).
The two day we had here could not have been better from all the very friendly staff ,to delicious cocktails,food,wine and service .
Will certainly return.
When we got to our suite and our bags and clothes hung up for us and everything explained about the hotel my wife noticed the 12 red roses I had arranged to have in our room( beautiful stunning roses I could not have been more pleased ).
The two day we had here could not have been better from all the very friendly staff ,to delicious cocktails,food,wine and service .
Will certainly return.
Source: tripadvisor.co.uk
Very pleased and will be likely to return again soon. The staff are always so professional and go above and beyond to ensure you feel totally looked after. We stayed with our two girls who thoroughly enjoyed the pool too.
Source: tripadvisor.co.uk
We took elderly parents away for a weekend. Disabled parking was blocked off, directed to part outside of hotel so they could unload us, disabled badge in window. They then wanted to drive our car and park. I just wanted to park in disabled parking directly to side of main door. All staff extremely friendly except car park attendant!!! Wind blew all night, the old sash windows rattled all night, only managed a few hours of sleep. When mentioned in the morning, they said we should have told them. But surely we can not be the only people to have complained. A sign should have been in bedroom or mentioned on check in. We ate dinner that night in hotel as easier for 90 & 85 year olds. Very good service and the lady who was organising the restaurant was a delight. Breakfast was very good.
Source: tripadvisor.co.uk
I have friends that stay here often, and I can see why! Everything was lovely and we will stay again. We booked a room that allowed our dog to stay with us, it was spotless and very comfortable. The staff were brilliant and the food was good. A lovely place to stay and such a prime location.
Source: tripadvisor.co.uk
Booked the hotel as my husband was running the Beachy Head Marathon. The hotel made everything stress free. Parking space allocated on arrival without any stress, good nights sleep and breakfast very enjoyable.
Source: tripadvisor.co.uk
The Grand is truly upholding traditional values and service, she is like a Grand old lady whose history speaks for itself. Nothing is too much trouble for the staff and the attention to detail is second to none.
Source: tripadvisor.co.uk
The location, facilities and staff were fantastic. The decor in the room was a little tired, however, and the carpet didn't seem to fit.
The food and service were very good and we were made to feel very welcome.
The food and service were very good and we were made to feel very welcome.
Source: tripadvisor.co.uk
