The Grand Hotel Eastbourne
Latest Reviews
Loved the Hotel & we upgraded and had a superb sea view. Very good facilities. Excellent breakfast, because the Hotel was quite quiet on our visit, the already huge dining / breakfast room seemed even bigger & therefore lacked a little bit of atmosphere. Could easily be sectioned off during the quieter periods. Would happily return to The Grand Hotel.
Source: expedia.co.uk
Great position on the seafront
Staff were all friendly and very welcoming
Staff were all friendly and very welcoming
Source: expedia.co.uk
All great
Source: expedia.co.uk
The room we opted for was rated as De Lux which we thought was rather over the top. The bed in the room was designated a double bed but in fact it was the smallest double we have ever tried to sleep in. Also the absence of a refrigerator was also unusual in a room designated De Lux. The food was reasonably good but rather over priced and the wine was riidiculously over priced. Having lived in South Africa for over 30 years we were aware that a bottle of Robertson Sauvignon Blanc would cost around around R150. Obviously transport costs would inflate the price but we would not have thought it would jump from R150 to R1080 plus 12.5% service charge. I would mention that Robertson wine was not particularly highly rated as it was seen as just an average every day drink. Many apologies for appearing to be rather negative in our assessment of this hotel.
Source: expedia.co.uk
All the are polite and helpful, evening meals are excellent, had a great time, although have been several to the hotel and looking forward to the next.
Source: expedia.co.uk
Great hotel and location
Source: expedia.co.uk
Staff were amazing and the building is stunning. Lots of communal areas and we had some live music in the bar in the evening. Lots of choice at breakfast and they catered to gluten free. Room was lovely and very clean. Only downside is that the leisure facilities are getting a bit run down, but they are still nice to use.
Source: expedia.co.uk
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Source: expedia.co.uk
I had a fabulous stay! I was in recovery from a gastricoperation and had very tricky food requirements. The staff were extremely helpful and went above and beyond to ensure I had meals that met all the requirements (dairy free, gluten free and no acidic or spicy foods). The chef made me tasty alternatives and i enjoyed a delicious afternoon tea that catered to all my dietary requirements. A special mention of Chantelle, who at every dinner service ensured that my meals met all my requirements numerous times. My stay was relaxing, in the perfect location. I would stay again thanks to the impeccable service of the staff!
Source: expedia.co.uk
Amazing service. We couldn't find parking and a gentlemen informed us there is an event, but as soon as a slot was available he rushed to us to let us know.
Only thing I could improve was: the split between the beds means you fall in the gap, a good mattress topper would have solved this issue.
Only thing I could improve was: the split between the beds means you fall in the gap, a good mattress topper would have solved this issue.
Source: expedia.co.uk
Everything about this hotel and the experience was excellent.
Source: expedia.co.uk
The indoor pool was great for the kids and the breakfast was very tasty.
Source: expedia.co.uk
We had a great 1-night stay in March 2025. The service from the staff was impeccable and we were made to feel very welcome. The room was clean and tidy, and functional with a very large bathroom. The included amenities (indoor pool, steam room, jacuzzi) and complimentary breakfast was outstanding. We would definitely stay again.
Source: expedia.co.uk
Lovely hotel but thee service(or lack of it) was appaling. Never stayed in a hotel where the service was so bad. Will not ever return here
Source: expedia.co.uk
Came here for a weekend getaway with my husband and a few friends. We paid extra upon arrival for a room upgrade.
Pros: the valet was amazing, friendly and helpful. The hotel has a convenient location with sea views and proximity to the seven sisters walk. Overall positive experience
Cons: it’s just not a 5 star hotel, while it is certainly grand, it was more of a 3 star experience from general upkeep and offerings. The breakfast was not very good and the amenities are outdated.
Pros: the valet was amazing, friendly and helpful. The hotel has a convenient location with sea views and proximity to the seven sisters walk. Overall positive experience
Cons: it’s just not a 5 star hotel, while it is certainly grand, it was more of a 3 star experience from general upkeep and offerings. The breakfast was not very good and the amenities are outdated.
Source: expedia.co.uk
Regretfully, for the rating of the hotel and the price, the quality overall was disappointing.
Breakfast cooked was not hot. Wait time between courses on one night was lengthy. Needed more staff to cope better.
Breakfast cooked was not hot. Wait time between courses on one night was lengthy. Needed more staff to cope better.
Source: expedia.co.uk
Food excellent. Most of the restaurant staff not very friendly or welcoming.
Source: expedia.co.uk
The hotel decoration was beautiful and very clean. The room was perfect and when we had an issue the staff were very efficient and moved us to a new room. The hotel was very quiet except for a bit of noise during one day when scaffolding was being erected outside the new room we were in, this was due to repairs taking place so couldn’t be helped. We had a superb breakfast each morning with lots of choice.
Source: expedia.co.uk
Beautiful classic hotel that is grand in all aspects not just name. Aside from the opulent surroundings, the service was excellent - responsive and helpful staff. The breakfast (the only meal I had at the hotel) was absolutely outstanding. Super comfortable bed and room also - two nights of great sleep even though I don't normally sleep well away from home. Will be back with the whole family!
Source: expedia.co.uk
The hotel room was very clean , staff was very helpful, we didn’t have dinner there but we had breakfast, that was nice but you don’t get much,
Source: expedia.co.uk
Absolutely amazing staff, facilities and breakfast. The pool was amazing and the lady who was working at the pool was beyond fantastic. Can’t recommend enough!!! Will definitely be coming back.
Source: expedia.co.uk
Excellent hotel. Couldn’t fault anything apart from the fact there is no air con & the room was very hot at night
Source: expedia.co.uk
Amazing hotel and grounds. Plenty of parking out of season so no need to pay to pre book. We stayed in a superior room which looked newly renovated. The bed was comfy and everything was high quality. Breakfast in the morning was also very nice and good quality, and all ordered and served with table service. There was also a self serve continental buffet. Staff all friendly and helpful, making it a pleasurable experience overall.
Source: expedia.co.uk
This is my favourite hotel full stop! It’s always a complete delight staying here. Fantastic hotel, beautiful rooms with extremely comfortable bed, superb service and wonderful, attentive staff all set in a remarkably beautiful building by the sea. It’s completely unique and never lets its standards drop. Highly recommended!
Source: expedia.co.uk
We stayed for the 2 night package
For new years eve, got to say that this was the best new years stay for me and the wife for many years. The service we received from all the staff was excellent, the food was exquisite, the entertainment was amazing.four off your staff were very friendly and courteous they made us feel at home. The two girls poppy and esmy and the boys Sam and kean please say a big thank you to them
We will be back for valentines day .thank you again and happy new year
For new years eve, got to say that this was the best new years stay for me and the wife for many years. The service we received from all the staff was excellent, the food was exquisite, the entertainment was amazing.four off your staff were very friendly and courteous they made us feel at home. The two girls poppy and esmy and the boys Sam and kean please say a big thank you to them
We will be back for valentines day .thank you again and happy new year
Source: google.com
