Lightning Fibre
Latest Reviews
Good work in all levels
Source: trustpilot.com
Although not able to start on the arranged date (hence the four stars) work commenced on the following day with excellent results. Installation was into a nine flat building and was carried out very professionally all within one day. The expertise and helpfulness of the engineers was first rate, not only doing the installation but also answering all enquiries and allaying any fears the residents had about the project. A first class job carried out by capable, friendly and tidy engineers backed up by excellent service from the Senior MDU Project Manager Ashley Brookes.
Source: trustpilot.com
Lightning Fibre Support responded quickly to the issue I reported and the problem was quickly and efficiently dealt with by the Installation Supervisor.
Source: trustpilot.com
Very well fitted apart from one chip in brickwork which I thought they could have covered. Did report when got call back but nothing done about it which stopped me giving 5 stars
Source: trustpilot.com
Guys came in told me exactly what they were doing was done in no time very tidy and clean and now it’s so much faster for watching and downloading excellent
Source: trustpilot.com
Installation was streamline and a breeze. A team turned up before my appointment and carried out the exterior work while another turned up at my appointment time and connected me in 30 minutes. I've consistently had 940mbps+ download and uploads on the gigabit package and excellent ping times to my london servers. Very happy after an abysmal experience with Sky.
Source: trustpilot.com
I am happy with speed of broadband and more than happy with installation, lovely people came and done the best for me, but I am quite not hapoy not having contract. I made a deal at Christmas time and I was promised to have contract send by email, but I haven't received anything. I jave asked man who installed the broadband if he has it and he said that I need to contact customer service, so I did. It's been over week and still no one is able to send me contract. I'm deffinitely not happy about this! ...will see how this will end up.
Source: trustpilot.com
Great service and great team! Thank you!
Source: trustpilot.com
Had my fibre installed recently and Zack and Billy who connected it did a great job, very quick and smooth process. They explained everything clearly and were really helpful. So far been very impressed with my new fibre. Would recommend Lightning Fibre.
Source: trustpilot.com
Really happy with Internet speed. Installation team great, professional, tidy job, no mess. Like that they are a local company, their communication is really good. I would definately recommend them.
Source: trustpilot.com
The installation was a very smooth process.
Turned up on time. Professional and tidy. Explained everything in easily understood terms and made sure I knew how to contact them if any issues arose.
Turned up on time. Professional and tidy. Explained everything in easily understood terms and made sure I knew how to contact them if any issues arose.
Source: trustpilot.com
First class service. Arrived on time and explained what they needed to do. Very polite staff and answered all my questions. I was very pleased with the whole experience.
Source: trustpilot.com
Excellent product and pricing. Great customer service.
Source: trustpilot.com
Superb service, quick and efficient installation from the team, everything was effortless all the way through.
Source: trustpilot.com
Brillant customer service, and great broadband for over a year now. Delighted.
Source: google.com
Great to change from BT great service and speed is as promised
Source: trustpilot.com
Up and running smooth. Great speeds. I would have e thought, however, that the line into the house would have gone in via same general location as my old telephone line. The new one was put in at the engineer's convenience, not mine. My aging father was on site for them and has no clue. It did not occur to me to be specific on fittings as I assumed it would go where it replaced. My fault then.
Source: trustpilot.com
Great communications from sales team and installation engineers on the day of install.
A quick tidy and good install taking in all my personal requests. I had to contact customer services due to a problem I created myself, which was resolved very quickly.
I can not thank you all enough for an excellent job.
A quick tidy and good install taking in all my personal requests. I had to contact customer services due to a problem I created myself, which was resolved very quickly.
I can not thank you all enough for an excellent job.
Source: trustpilot.com
It's sooo much faster than my previous provider and the engineers were clean and tidy installing the cables through the garden and into my lounge
Source: trustpilot.com
Great guys quick service installation
Very happy with everything
Very happy with everything
Source: trustpilot.com
Supporting a local company was key for me, but then to get a great service from both the installers and Eastbourne office who set my account up was wonderful. I was up and running in days. I highly recommend anyone in Eastbourne to join up, you won’t be disappointed, you get super quick fibre without any hassle, very easy to join up good value and friendly service. Plus, your not lining the pockets of a big national company who just won’t care.
Source: trustpilot.com
Team arrived on time at 8.00.Installed the system where I wanted it and the work was completed by 9.30.They left the place clean and tidy and were very polite at all times. the system works perfectly.
Source: trustpilot.com
I recently joined the company yfor my broadband. The service was efficient and cost effective change. In addition there was an issue twice as the wires were inadvertently damaged . Lightning fibre in Eastbourne were quick efficient in rectifying the issue. Their staff gave fantastic customer service and very helpful. Complaints are easy but credit where due is important. So thank you Lightning fibre
Source: trustpilot.com
Went from 60mbps with Sky @ £39 to 300mbps with Lightning Fibre @ £29, that’s Wi-Fi speed too. Direct phone number through to local customer services who answer immediately. Changeover was straightforward, installation team were great, really knowledgeable too.
I urge anyone who is currently using internet through the phoneline to swap over to fibre, you’ll never look back
I urge anyone who is currently using internet through the phoneline to swap over to fibre, you’ll never look back
Source: trustpilot.com
All good. Great service. highly recommended
Source: trustpilot.com
