Lightning Fibre

4.9/5 based on 4110 reviews
Latest Reviews
So far I am 100% satisfied. So far customer service far exceeds any other company I have dealt with for broadband or full fibre. You can even speak to a person in the uk shock horror. Joking aside other companies have a lot to learn before they deal with customers half as good. Keep it up
trustpilot.com
Source: trustpilot.com
Great Local Company with a strong fibre connection to all my devices.
I can highly recommend!
trustpilot.com
Source: trustpilot.com
Very efficient
trustpilot.com
Source: trustpilot.com
Friendly personal phone conversation when enquiring, then a very good price offer and range of speeds, followed by excellent installation guys, friendly, accommodating and professional in every way. Plus a bonus from being informed by another customer. Also, being a local provider, easy to contact by phone as well as email. Altogether an outstanding service. Many thanks.

Phil
trustpilot.com
Source: trustpilot.com
Very helpful. The guys who installed the broadband very polite and respected my property..had a problem connecting my printer. But it turned out out it was my printer which was about 24 years old. So bought a new one and bingo all sorted..Thank you very much.
trustpilot.com
Source: trustpilot.com
Just had broadband installed by Billy and Chelsea. They were informative, friendly, and got the job done with minimal disruption. Happy to answer my questions and explained things clearly. I hope this great start continues.
trustpilot.com
Source: trustpilot.com
Setting up my new broadband was very smooth. The customer service was very helpful, explained everything in great detail. Also, the engineers did a great job as well. So far, I'm very satisfied.
trustpilot.com
Source: trustpilot.com
Highly recommend!
Liam and Callum were amazing, super friendly and lovely. I'v only just moved house, boxes everywhere and they were really understanding of this. Literally only here for about 40 minutes and everything working smoothly and perfectly. Internet is super fast and by far better than previous providers.
trustpilot.com
Source: trustpilot.com
Excellent service as usual even though i'm an idiot,plugged wan into wrong portal.
trustpilot.com
Source: trustpilot.com
So impressed with Lightning fiber, couldn't be more helpful with all my questions and concerns. Very quick and efficient to put in, very nice polite young men who did the work, couldn't fault them or the service, been with BT for 40 years and decided to change as the their service was rubbish and no gratitude to a loyal customer. Wish I'd changed to lightning fiber sooner!.
trustpilot.com
Source: trustpilot.com
Quick easy and fantastic service! Internet is great and much improved from our old supplier!
trustpilot.com
Source: trustpilot.com
Good service and swift action
trustpilot.com
Source: trustpilot.com
Having a local number to call for assistance and set up.
Friendly, helpful staff.
trustpilot.com
Source: trustpilot.com
On time and did everything they were asked
trustpilot.com
Source: trustpilot.com
Connor was an excellent helper and he definitely deserves 5* thank you for your service my friend. Frazer
trustpilot.com
Source: trustpilot.com
Staff were pleasant and helpful. Made me feel special. The process was quick and simple and the installation team were very helpful and accommodating explaining everything they did
trustpilot.com
Source: trustpilot.com
Liam and Callum were great install was smooth both very polite and efficient. Would highly recommend
trustpilot.com
Source: trustpilot.com
Excellent installation and working well. I’ve been impressed with the whole process. Thank you.
trustpilot.com
Source: trustpilot.com
Sam and Andy surveyed the cable routes and clearly explained how best to route the fibre into my property. Both were were polite and tidy and made sure I was happy with the install before leaving.
trustpilot.com
Source: trustpilot.com
Very polite staff came to the house to fit it, indoors, but although it shows a reading of high speeds it is worse than ever with everything buffering, waiting for things to download or just not working at all. Seem to have to switch it off and on again a lot.<br>Also not impressed that they've worked outside the property 3 times now (that I know of) and not once was I notified. Twice it blocked my car from getting off the drive and not so friendly installers out in the street when I asked how long they intended to work there for
google.com
Source: google.com
Turned up on time and fitted everything well with consultation and respect fir my property. Made sure it was working fully before leaving. All rubbish removed
trustpilot.com
Source: trustpilot.com
I recently had Lightning Fibre installed and wanted to extend my compliments to Jess and Georgia for their outstanding work.

Their attention to detail, both inside and outside the property, was exceptional. They skillfully concealed the fibre cable around door frames and skirting, making it almost invisible.

The fibre connection was activated immediately, and we're enjoying fantastic speeds.

I highly recommend Lightning Fibre for their excellent communication, flawless installation, and top-notch customer service. ⭐️⭐️⭐️⭐️⭐️
trustpilot.com
Source: trustpilot.com
Clear explanation of what to expect. Good communication.
trustpilot.com
Source: trustpilot.com
Excellent and fast delivery
trustpilot.com
Source: trustpilot.com
The fibre was installed fine but there was a problem with plaster in one place coming off during the drilling. This was proving a little difficult to resolve the repair until Luke Jones was informed. He moved everything along perfectly and we’re all repaired with a superb internet.
On phoning Lightning Fibre the phone is always answered promptly and the staff are unfailingly helpful.
trustpilot.com
Source: trustpilot.com
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