Lightning Fibre
Latest Reviews
Great service
Source: trustpilot.com
Good communication
Prompt service
Prompt service
Source: trustpilot.com
What a change it is to have a company that is helpful, honest and gives a service that you paid for! Would highly recommend this company!
Source: trustpilot.com
Wasn't an easy install but was done within an hour without fault. Great job done and broadband is great.
Source: trustpilot.com
It was all easy to get set up
Source: trustpilot.com
Lightning Fibre were able to move our installation date forward by a few days, which helped us a lot. Installation itself was pretty quick.
Source: trustpilot.com
Staff are polite and helpful. Service is fast and efficient. Dealing with lightning fibre was a pleasant experience.
Source: trustpilot.com
Pretty Good, just fell short of 5 stars due to a missing adapter cable for the phone (collected in person on the second visit) Fobbed off on the first visit, then one miraculously found in a drawer! Installers had to be reminded we had ordered an extender too.
Source: trustpilot.com
From my visit in Eastbourne to the connection in my property has been an excellent experience.
Thankyou Lightning Fibre.
Thankyou Lightning Fibre.
Source: trustpilot.com
Love its reliable service! Thanks for the professional engineer too! Highly recommend!
Source: trustpilot.com
Had issues connecting laptops to the WiFi network constantly being told that the password wrong. Eventually I connected them after 2 days by using admin password first followed by WiFi password. Now having the same problem connecting Alexa but no joy yet! UPDATE - very helpful email from LF help desk talked me through setting up a Guest WiFi on the router which can now connect to Alexa.
Source: trustpilot.com
I got lightening fibre on 28th Nov last week they updated the terms and conditions saying if I ever leave even after my contract I must return the equipment or be charged that’s fine for the router but there is loads of other stuff as well that I would need to go up a ladder and is attached with wires to the telegraph pole and I certainly would not feel confident removing it myself on the day of installation I had four people in my house and the new person wanted to fit it in my kitchen at the back of my home which would not have been great due to an RSJ blocking it so I have a wire going along the wall and then another box drilled to the wall and two plugs need to be dedicated to this I didn’t know all this. The WiFi is okay but I feel trapped that I would not be able to leave as not confident to unattach wires from telegraph pole up a ladder safely so will end up having to pay out hundred I tried to reply to email but it bounced back no reply
Source: trustpilot.com
Efficient installation and internet working really well. The technicians who installed it were really helpful and did a neat job.
Source: trustpilot.com
Excellent customer service from the whole team.
Fast and efficient service
Fast and efficient service
Source: trustpilot.com
Great price and prompt installation. Excellent performance too so, all in all, very pleased to have moved over to Lifhtning Fibre.
Source: trustpilot.com
Great experience from a local company from first going into their shop and signing up to installation. Extremely helpful and friendly staff and good prices with no in contract hikes for 2 years. Couldn’t be more happy and would definitely recommend.
Source: trustpilot.com
Very helpful customer advisors made the switch really easy. Very impressed with all the staff and the installation was done with minimal disruption.
Source: trustpilot.com
Dom and Ricky did a great job in cold weather with the
install. Everything explained and working with a great
improvement in broadband speed. From 1st contact to
install it was all 1st class.
Ian.
install. Everything explained and working with a great
improvement in broadband speed. From 1st contact to
install it was all 1st class.
Ian.
Source: trustpilot.com
Top draw. I did have an issue which after some advice from the LF help desk turned out to be an issue at my end. The assistance received was thorough and the problem was resolved. And just as important, the call I made was answered almost immediately and the call-back delivered as promised. Thanks for sorting. I now have c.1 Gb/s internet.
Source: trustpilot.com
The experience is very good so far and it's very fast, I don't have any issue with the lightingfibre so far has yet.
Source: trustpilot.com
Easy to arrange, guys came to set it up when they said they would and called before they came. Service has been very good too.
Source: trustpilot.com
David from sales and Rob & Connar from the installation team were great. Thank you.
Source: trustpilot.com
All the staff I had been in communication with were extremely helpful, professional and honest. Pleasure to do business with them. Once the fitting was being installed, the two gent's that performed the service we genuine men, talkative and helpful and also professional. 5 * from me
Source: trustpilot.com
Great service. Very good prices. Excellent installation
Source: trustpilot.com
Finally got Gigabyte internet! Lightning Fibre have been fantastic, I got a brilliant deal, customer service has been excellent and installation was completely painless. Thank you Conor and Rob for installing it for me! Very professional, as is everyone I have dealt with at Lightning Fibre.
I can’t describe how satisfied I am with everything. 10/10 would recommend to anyone who is able to upgrade!
I can’t describe how satisfied I am with everything. 10/10 would recommend to anyone who is able to upgrade!
Source: trustpilot.com
