Lightning Fibre

4.9/5 based on 3937 reviews
Latest Reviews
Everything good
trustpilot.com
Source: trustpilot.com
The problem was resolved quickly, the support chap was very helpful and polite.
trustpilot.com
Source: trustpilot.com
Had an amazing install experience from two very chatty and experienced engineers. Was kept in the loop the entire time and the mess and mush was kept to an absolute minimum, which is solid.
Not only that, but they also entertained the ramblings of my 2 year old and it was adorable to see the interactions (future install engineer maybe?)

I picked the top 2.5G package and am I getting it. Do I really _need_ all that speed? Strictly no, but Lightning Fibre are providing and I am going to try my hardest to enjoy all my fresh megabits.
trustpilot.com
Source: trustpilot.com
I'm a novice and they were very helpful and explained in detail.
trustpilot.com
Source: trustpilot.com
Very helpful engineers dom and ricky
trustpilot.com
Source: trustpilot.com
Friendly and helpful
trustpilot.com
Source: trustpilot.com
Fast friendly service. When they gave a time, they kept you upto date when things changed. A repair to equipment was made swiftly. Brilliant. English speaking staff on helpline, always a big plus. All really good so far. Thanks 😆
trustpilot.com
Source: trustpilot.com
It was good from the moment I telephoned to change to lightning fibre to the completion of job. Everyone was very helpful and good at their job.
trustpilot.com
Source: trustpilot.com
This company is certainly in my top 3. Maybe top. From my initial phone call to them to the completion of install (and switching from my old provider). Everything was seamless.
And lets not forget the price is right straight awway. No haggling required. many thanks.
trustpilot.com
Source: trustpilot.com
Best service for internet
trustpilot.com
Source: trustpilot.com
All the staff are friendly and helpful. The installation was completed within days and we are getting the advertised speeds at half the price we were previously paying. All round very pleased with service.
trustpilot.com
Source: trustpilot.com
I had two young men that came out this afternoon to put in my lightning fibre and were very good and very courteous and respectful when entering my home. The young man working in my home always took off his work boots and put protective covers over his feet so no dirt would be brought into my home and at the end when finished was shown what to do with set up. The two young men are named Dom and Ricky and the customer service delivered by these two young men was excellent. Thank you Dom and Ricky for your stellar service . Miss Gausden
trustpilot.com
Source: trustpilot.com
Great lads who came to instal the broadband the signal is better that bt ee and cheaper so win win. Was also easy to set up online and wasn’t a big deal like other companies.
Many thanks
trustpilot.com
Source: trustpilot.com
They arrived on time ,were friendly and professional, they explained what they were going to be doing and did an excellent job ,never left any mess and explained how the equipment work,made sure everything was working correctly, would highly recommend this company and the staff . Excellent.
trustpilot.com
Source: trustpilot.com
It was nice to talk to someone face to face and the gentleman was very patient with me and explained things to me. I have sung your praises to all my friend.s
trustpilot.com
Source: trustpilot.com
Both guys were helpful and polite made a good job of it
trustpilot.com
Source: trustpilot.com
Quick and easy setup, very easy to reach a real person instead of a chat bot.
Friendly people , good broadband.
trustpilot.com
Source: trustpilot.com
Very impressed with installation of Lightning fibre at my property. Two man team arrived at property. They quickly assessed best means how to proceed with installation. One worked outside the other inside. Both worked efficiently and effectively with a minimum of disruption.
trustpilot.com
Source: trustpilot.com
Just so easy, from originally researching, comparing to other providers, simple ordering process and with a speedy and tidy installation by Luke (who was a wonderful engineer) it all went so smoothly and well.

Big thanks to the Lighting Fibre team.
trustpilot.com
Source: trustpilot.com
Easy to get installed.Very pleasant and helpful fitters.Who showed me everything i needed to know.
trustpilot.com
Source: trustpilot.com
Both Sam and Andy were superb, professional annd good reps for your organisation. System was complete and up and running within 2 hours. Well done.
trustpilot.com
Source: trustpilot.com
Very straightforward installation
trustpilot.com
Source: trustpilot.com
Everything went much smoother than I expected from the initial phone call to installation day. Now have much quicker internet speed which is excellent.
trustpilot.com
Source: trustpilot.com
The whole process went very smoothly,the engineer was professional. And the staff I spoke to were all very helpful and friendly
trustpilot.com
Source: trustpilot.com
Great communication and customer service. Very helpful installation team. Equipment works really well and speeds are as promised. All round a really good company and would strongly recommend.
trustpilot.com
Source: trustpilot.com
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