Lightning Fibre
Latest Reviews
Easy to deal with, extremely professional. Best of ALL when you ring them you get to speak to a very friendly human being straight away! and they are UK based! WOW!
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Everything was so easy from start to finish 😊 staff were brilliant 🤩
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very helpful customer service staff, internet has been consistently fast as promised
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Friendly, tidy and professional
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Thank you Dom & Ricky, extremely polite and patient as I was late home. Explained everything clearly. Very happy with service 😊
Source: trustpilot.com
Clear instructions given at every step of the way. I am 85 and not a PC wiz but your staff guided me through every stage. Highly commendable
Source: trustpilot.com
Nice professional installers. Obviously experienced. Block paving on drive replaced brilliantly.
Only negative point was they didn’t advise me to use wireless password rather than WiFi password to connect devices. I had to ring customer service to find this out.
Only negative point was they didn’t advise me to use wireless password rather than WiFi password to connect devices. I had to ring customer service to find this out.
Source: trustpilot.com
Customer service is second to none, a real rarity these days….
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Excellent, quick installation today by Rob and Chelsea. Friendly and efficient and all work very neat. Would recommend.
Source: trustpilot.com
Had so many problem with plusnet fiber for months ,high packet loss ,switch to lightning fibre,and its been rock soild,great speeds ,price is alot cheaper for same 300mb,just great service all round A+
Source: trustpilot.com
Chelsea and Rob were great! Easy to have around, kept everything clean, very lovely people and made the whole experience enjoyable
Source: trustpilot.com
It all works!
Source: trustpilot.com
We had our Lightning Fibre service installed three weeks ago, and I can report that we're extremely happy with its performance to date. Previous switches between two of the larger broadband providers were always frustrating and beset with teething problems.
The two engineers who carried out the Lightning installation, Freddie and George, were punctual, friendly, professional and efficient. Our old supply was switched off only after the Lightning service was tested and running successfully, so we had no interruption at all to our internet access during the installation.
We were initially apprehensive about switching from a major supplier to a more locally focused operator like Lightning, but having read all the positive reviews we decided to give them a try. If this first month is anything to go by then I don't think we'll be switching back any time soon.
The two engineers who carried out the Lightning installation, Freddie and George, were punctual, friendly, professional and efficient. Our old supply was switched off only after the Lightning service was tested and running successfully, so we had no interruption at all to our internet access during the installation.
We were initially apprehensive about switching from a major supplier to a more locally focused operator like Lightning, but having read all the positive reviews we decided to give them a try. If this first month is anything to go by then I don't think we'll be switching back any time soon.
Source: trustpilot.com
Staff helpful and took me through all the options clearly on the phone. Once I decided it was easy to set up the contract and the installation was booked within the week. Installation engineer came exactly on time and was friendly and fast. Internet worked straight away and has been reliable and a good speed. Customer services answer the phone quickly and have also responded quickly by email when I had enquiries.
Source: trustpilot.com
Easy to move over from bt no fuss no hassle and got good speeds compared to bt
Source: trustpilot.com
Brilliant from start to finish, everything very well explained and a professional job done with the installation by Ricky & Dom.
Source: trustpilot.com
efficient and friendly
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After a bad experience with a bigger provider, I am very happy with the service Lightning Fibre have provided. Communication has been great from the first initial call to join to follow up calls and messages to confirm the engineers were coming. Dom and Ricky came to install this morning, both very friendly and helpful. Left it all neat and tidy and explained all the details to me. Really happy with how quick and efficient everything has been so far!
Source: trustpilot.com
I have been with Lightning Fibre for a number of years now, and they have been brilliant. Always quick to reply and help, and very reasonably priced!
Source: trustpilot.com
Thank you so much CHELSEA & ROB for your support. You both done a fantastic job for us today. Greatly appreciated. We would recommend you both to all our friends and relatives. THANK YOU AGAIN.
Source: trustpilot.com
From start to finish everything was explained and carried out professionally Dom & Ricky who did the installation were very polite and explained how things worked and left the job clean and tidy.
Very impressed overall
Very impressed overall
Source: trustpilot.com
Very friendly, and very helpful. Very good service.
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Localcompany with good customer support
Source: trustpilot.com
Very good quick service, no problems from start to finish.
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Quick easy, the lads done the install supper quick. Brilliant 👌
Source: trustpilot.com
